Top 10 of 1,793 law firms for Consumer Dispute Resolution, Dispute Resolution

Law firms ranked by client reviews

Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.

What a solicitor handles in these matters

They address provisions such as the sale of goods and services, faulty digital content, unfair terms, and statutory rights. The solicitor drafts statements of case, prepares witness evidence, negotiates settlements, and manages court processes in the County Court or High Court, including disclosure and preparation for trial. They may also handle small claims track procedures, represent clients at mediation, and advise on remedies like refunds, replacements or compensation, while coordinating with regulators and consumer bodies as needed.

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4.9 397 Reviews

95%

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4.8 585 Reviews

94%

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We have found a review that matches your query

Phil Clarke

Tagged solicitor Phil Clarke

I would highly recommend Eaton Smith for commercial disputes. Philip reacted quickly to an issue that was causing me a lot of stress. Within 24 hours he had resolved the main problem. Dealing with Philip / Eaton Smith has been stress free and would certainly use again if I needed to.

Review left by Melissa

4.9 322 Reviews

95%+

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95%+

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95%+

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Lisa Blair

Tagged solicitor Lisa Blair

The team at Clarkes Wellington made the process straightforward to understand and execute a plan to resolve as best as they could, the dispute that should never have got to the point it did. The experience and professionalism of the team shone through and we are now at resolution. I wish to pass on my sincere thanks for their assistance in this matter.

Review left by Mr S Shropshire

5.0 26 Reviews

94%

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95%+

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95%+

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4.5 247 Reviews

89%

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89%

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86%

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Keith Betts

Tagged solicitor Keith Betts

They dealt with a dispute between neighbours very swiftly. They corresponded with the other party, explained our position and the position in law. Very happy with the level of service.

Review left by Simon

5.0 39 Reviews

95%

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95%

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4.9 301 Reviews

95%+

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Kirsty Andrew

Tagged solicitor Kirsty Andrew

From the moment we were introduced until our business was completed, the service we received was exceptional. Phone calls were answered or returned the same day, genuinely friendly, helpful and understanding. Nothing was too much trouble and any issues arising from other parties were expertly handled. We had complete confidence in Kirsty and would highly recommend her. The administrative staff were also extremely helpful, knowledgeable and friendly.

Review left by Sue Wright

4.9 1,014 Reviews

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5.0 33 Reviews

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95%+

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4.9 631 Reviews

95%+

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95%+

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95%+

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Chris BrewisTracey Fenner

Tagged solicitors Chris Brewis and Tracey Fenner

I found that Chris and Tracey in Residential Conveyancing to be first class in every way, they went the extra mile to secure my sale and purchase in a matter of weeks. I would highly recommend them.

Review left by Jo

5.0 31 Reviews

95%+

Value for money

95%+

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95%+

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Jumaal AhmedRachel Chambers

Tagged solicitors Jumaal Ahmed and Rachel Chambers

I had the privilege of working with Spires Legal Limited, specifically with Rachel and Jumaal, and I couldn't be more impressed with their professionalism and expertise. From the outset, Rachel provided clear guidance, explaining the process thoroughly and ensuring I was informed about all aspects, including costs and the likelihood of success. Jumaal's involvement was invaluable as he meticulously gathered all necessary information and provided insightful advice on the best course of action. Throughout the journey, he expertly guided me step by step, ensuring every decision was well-informed and strategic. When it came time for court proceedings, Jumaal's exceptional communication skills and legal acumen shone brightly. His articulate explanations to the judge were extraordinary, resulting in not only a successful outcome but also compensation for legal expenses, a feat that seemed daunting given the circumstances. I am immensely grateful to Rachel, Jumaal, and the entire team at Spires Legal Limited for their unwavering support, professionalism, and dedication to achieving the best possible results. I highly recommend their services to anyone in need of legal assistance.

Review left by Alexandru

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