Top 10 of 1,793 law firms for Consumer Disputes Lawyers, Dispute Resolution

Law firms ranked by client reviews

This work focuses on disputes between consumers and traders over goods, services or digital content, typically under consumer protection laws such as the Consumer Rights Act 2015 and related legislation. A solicitor handles pre‑action steps, writes and serves notices, negotiates settlements, and when needed issues claims in the county court or small claims track, and represents the client in mediation, adjudication or court proceedings to recover refunds, repairs or replacements.

What a solicitor handles in these matters

A solicitor manages the specific procedures, including drafting claims and responses, navigating pre‑action protocols, pursuing or defending small claims and County Court actions, and engaging with bodies such as the Financial Ombudsman Service or Alternative Dispute Resolution schemes to secure remedies such as refunds, replacements, or compensation.

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41

Milners

4.9 504 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

4.7 32 Reviews

95%

Value for money

95%+

Success rate

95%

Would recommend

We have found a review that matches your query

Emma Cory-Wright

Tagged solicitor Emma Cory-Wright

I have recenty had cause to use Emma's services which is the second time I have called on her. On both occasions she has been successful in pursuit of my claims. She is very good on the detail and came up with angles of approach to the issues that proved to be key to the succcessful outcomes. The latest issue required a timely action by her and she got the work done quickly and efficiently at short notice. I really appreciate her adversarial approach that matched my ambition whilst also tempering it in a practical manner. Emma will certainly be my first port of call in any future dispute.

Review left by Richard

4.9 23 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

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Amy Fields

Tagged solicitor Amy Fields

A big THANKS YOU to Amy and her team for supporting me with the purchase of my first house .The team did everything and kept me up to date with what was going on at every stage till collections of keys . I 100% recommended them 👍

Review left by Kizito

4.8 29 Reviews

94%

Value for money

95%+

Success rate

95%+

Would recommend

45

Hegarty

4.9 2,340 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

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Sarah Chapman

Tagged solicitor Sarah Chapman

I wanted to drop you a note to say a huge thank you for all of the work you have done to prepare for court today. Judge ruled in my favour. I can't express enough the relief and gratitude I have for the ruling and for your support. Many thanks again.

Review left by Hegarty Client

4.8 1,689 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

4.5 40 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

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Adam Haffenden

Tagged solicitor Adam Haffenden

Adam was very professional and thoroughly explained things to me in layman's terms. I would definitely recommend to others. Thank you so much for all of your help.

Review left by Min

4.9 681 Reviews

95%

Value for money

95%+

Success rate

95%+

Would recommend

4.8 627 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

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Evie McCormick

Tagged solicitor Evie McCormick

Evie was very polite and professional with my dispute and it was dealt with promptly to a conclusion.

Review left by Brian Allen

4.8 1,075 Reviews

95%

Value for money

95%+

Success rate

95%+

Would recommend

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Hayley Caprani-Warner

Tagged solicitor Hayley Caprani-Warner

Hayley took over my case from a previous solicitors firm. It was not a straight forward house sale as my ex partner kept moving the goal posts. Hayley handled my case perfectly. I was kept informed of any correspondence from the other party. It was reassuring to have Hayley handle my case to its positive conclusion. I would not hesitate to recommend her.

Review left by Mark

4.8 4,771 Reviews

94%

Value for money

95%

Success rate

95%

Would recommend

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Molly Brindley

Tagged solicitor Molly Brindley

Following a difficult 2.5-year experience with NJP Solicitors, I transitioned my case to Stowe Family Law, where I was represented by Molly Brindley. Initially, I was understandably cautious due to my prior experience, but Molly swiftly earned my confidence through her exceptional professionalism, meticulous attention to detail, and unwavering dedication. Her strategic support during the FDR session was instrumental—without her guidance, achieving a fair outcome would have been unlikely. Thanks to Molly's expertise, my divorce and financial settlement were successfully finalized after 3.5 years. During Molly’s brief absences, her colleague Eve Bolt stepped in seamlessly, ensuring there were no disruptions or delays. Eve consistently followed up on documentation and provided timely updates, exemplifying the same high standards of professionalism and client care. Working with Molly and Eve was a genuinely positive experience. They are both consummate professionals who made a challenging journey significantly easier. I am deeply grateful for their support.

Review left by Nbedita

4.6 21 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

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Angi Gad

Tagged solicitor Angi Gad

Angi Gad was instructed by us following the recommendation from Nicholas James Estate Agents. Throughout the entire process Angi was prompt in responding to our emails and easily obtainable by phone. We had a very stressful time with delayed exchange and completion due to problems down the chain. Angi was professional and considerate, keeping us informed throughout. We would definitely recommend Angi and are very grateful for the service & expertise provided

Review left by Peter & Peter

4.7 1,748 Reviews

93%

Value for money

94%

Success rate

93%

Would recommend

4.8 1,146 Reviews

92%

Value for money

95%+

Success rate

95%

Would recommend

4.7 57 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

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Vanessa Gillbanks

Tagged solicitor Vanessa Gillbanks

I found Vanessa Gillbanks extremely helpful and informative, using language that was easy to understand at a time that was very stressful to me. I would readily recommend this company. The charges were advised to me before I started any proceedings which of course was preferable as I was able to budget for these. I am completely happy to go back to Richard Nelson LLP for any future needs.

Review left by Helen M

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