Anonymous
This review was submitted by a verified client of Morr & Co LLP.
Most stressful experience
I have used Morr & Co before and the same conveyancing executive but I was horrified by how things have changed since the last occasion. Individuals were friendly and tried to be helpful but there are systemic problems which caused huge stress. In essence, there was a lot more onus placed on the client to upload things via an app - only for these items to be ignored by the company. Vast numbers of emails were flying around with all and sundry copied in and yet across there seemed to be very little real communication. This in fairness seems to have been the same with all the law firms involved. It was the estate agents who did a vast amount to keep things on track with phone calls and a much more personal approach. I feel there are systemic issues here, rather than an individual being incompetent, but I still could not recommend the team
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