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This work focuses on disputes between consumers and traders over goods, services or digital content, typically under consumer protection laws such as the Consumer Rights Act 2015 and related legislation. A solicitor handles pre‑action steps, writes and serves notices, negotiates settlements, and when needed issues claims in the county court or small claims track, and represents the client in mediation, adjudication or court proceedings to recover refunds, repairs or replacements.
A solicitor manages the specific procedures, including drafting claims and responses, navigating pre‑action protocols, pursuing or defending small claims and County Court actions, and engaging with bodies such as the Financial Ombudsman Service or Alternative Dispute Resolution schemes to secure remedies such as refunds, replacements, or compensation.
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Value for money
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Success rate
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Tagged solicitor Alex Crabbe
I recently used Rawlins Davey in relation to a property lease extension. What a fantastic service I received from the company. I would thoroughly recommend them especially Alex Crabbe who was most helpful throughout the process.
Review left by Rosie
95%+
Value for money
95%+
Success rate
95%+
Would recommend
We have found a review that matches your query
Tagged solicitor Ammarah Balouch
Ammarah has been so helpful and supportive throughout my court process. Happy to answer any questions I have had and made my time and experience with courts non stressful. Everything has been explained along the way in clear detail.
Review left by Chloe Pearson
