Watkins & Gunn Limited logo

Watkins & Gunn Limited

4.8 | 40 Reviews 40 Reviews | Dispensing Errors
722 Total Company Reviews info icon Dispensing Errors | info icon 722 Total Company Reviews Dispensing Errors | info icon 722 Total Company Reviews

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Accepting new clients

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 820245

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Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watkins & Gunn Limited

Meet the team of Watkins & Gunn Limited

Contact & Locations - Watkins & Gunn Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Reviews

4.8 /5 40 Reviews
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Clients say

What clients say about Watkins & Gunn Limited

The firm specialises in personal injury, family law, employment disputes, conveyancing, probate and complex tribunal work, demonstrating strong legal knowledge and effective case management that achieves positive outcomes. Clients value clear, plain-English communication, regular updates and transparency. The team is described as professional, approachable and accessible, showing empathy, patience, calmness under pressure and genuine care. Reviewers praise responsiveness, tenacity, attention to detail and practical support through stressful situations, noting a client-focused, trustworthy and confident service that combines technical expertise with strong interpersonal skills.

professional service
kept informed
clear communication
approachable staff
empathetic support
experienced solicitors
timely responses
successful outcomes
reasonable fees
helpful guidance

ReviewSolicitors Review List

Profile image of Juliet Meades

Juliet Meades

Verified
Personal Injury

Personal injury claim -bike accident

I was knocked off my bike and sustained a complex broken wrist which required surgical intervention to pin and plate and extensive immobilisation. The driver was charged with driving without due care and attention. Clive Thomas came highly recommended to manage my personal injury claim which was settled within a year. I was very pleased with the impeccable service received throughout. My solicitor and paralegal were professional, approachable and kept me informed every step of the way. I always felt listened to and appreciated and any questions or concerns I had were dealt with promptly. They provided clear and helpful feedback throughout the process, making everything easy to understand and helping me feel confident in the progression of my claim. I would high recommend Watkins and Gunn to anyone seeking legal advice.

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Scott preece

Verified

Accident claim

Experience was brilliant form start to finish very professional kept in touch with all the way through

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Reply by profile image of Jonathan Wellington

Jonathan Wellington

Many thanks for your review. We are delighted that you are so pleased with the work.

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Claire Lawday

Verified
Personal Injury

Excellent service

Emma dealt with my claim after a fall. She was extremely helpful and friendly. She guided me through the whole process and kept me informed about the claim the entire time and has amazing knowledge and skills. I would highly recommend this company especially Emma.

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Max and Susan

Not trustworthy and not competent

Used me as a cash cow to get their fee which was only in their interest not mine and incompetence not bothering to check the defendant had complied and assumed and when we complained got their fee and said bye

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Diane payne

Verified

Personal injury claim

From the first day of phoning to the last day , I have been treated with the up most respect. My claim was dealt with in the most professional manner. And we had a successful claim

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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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Other Reviews

Profile image of nicola robbins

nicola robbins

nicola

Natalie was brilliant with me in such a sensitive and upsetting situation. She was informative and put me at ease. I feel she spent that extra bit of time just making sure I understood the process. Would highly recommend Natalie to anyone, thank you so much!

0
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RAY

RAY

Put claim in for damaged eye retina on forklift accident lost claim since this had two more operations on eyes so you make up your own mind up lol .

0
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Profile image of Helen

Helen

Clinical Negligence

Helen

It's been 9 years since I lost the love of my life through medical negligence. I'm sorry I haven't reviewed before but it seemed the time was never right. Jonathan Wellington and the team were absolutely brilliant and successfully won against NHS any doubt about the care of a loved one, please contact the team . Thank you Jonathan and the team th

Solicitors tagged in
this review

A representative from Watkins & Gunn Limited responded to this review

Thanks very much Helen for a really touching review. It's difficult to believe it was 9 years ago.! Hope you are well.

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Profile image of I’m

I’m

Personal Injury

I’m

Couldn’t recommend a better solicitor, Clive Thomas represented myself in a accident at work claim and throughout he was fantastic, Very professional and highly recommend, Couldn’t have thanked him enough

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Profile image of Ed

Ed

Clinical Negligence

A client

Watkins & Gunn represented me on a matter which, at times, involved a number of complex issues. I highly recommend the work carried out and in particular Jonathan's approach and attitude. All situations that arose were explained with patience and clarity; my expectations throughout the whole process were also set properly. A successful outcome was achieved with an excellent standard of professionalism.

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Reply by profile image of Jonathan Wellington

Jonathan Wellington

Ed Many many thanks for the very kind review. Should you need anything in the future please do not hesitate to contact me.

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Reviews

4.8 /5 722 Reviews
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Star rating
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Rating

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Clients say

What clients say about Watkins & Gunn Limited

The firm specialises in personal injury, family law, employment disputes, conveyancing, probate and complex tribunal work, demonstrating strong legal knowledge and effective case management that achieves positive outcomes. Clients value clear, plain-English communication, regular updates and transparency. The team is described as professional, approachable and accessible, showing empathy, patience, calmness under pressure and genuine care. Reviewers praise responsiveness, tenacity, attention to detail and practical support through stressful situations, noting a client-focused, trustworthy and confident service that combines technical expertise with strong interpersonal skills.

professional service
kept informed
clear communication
approachable staff
empathetic support
experienced solicitors
timely responses
successful outcomes
reasonable fees
helpful guidance

ReviewSolicitors Review List

Profile image of Juliet Meades

Juliet Meades

Verified
Personal Injury

Personal injury claim -bike accident

I was knocked off my bike and sustained a complex broken wrist which required surgical intervention to pin and plate and extensive immobilisation. The driver was charged with driving without due care and attention. Clive Thomas came highly recommended to manage my personal injury claim which was settled within a year. I was very pleased with the impeccable service received throughout. My solicitor and paralegal were professional, approachable and kept me informed every step of the way. I always felt listened to and appreciated and any questions or concerns I had were dealt with promptly. They provided clear and helpful feedback throughout the process, making everything easy to understand and helping me feel confident in the progression of my claim. I would high recommend Watkins and Gunn to anyone seeking legal advice.

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Mr martin kernoghan

Family Law

A real diamond

This lady has been so helpful from start to finish. She has always been polite and told me how it is in plain English. Always happy to answer any questions I have had either by e mail or video call. I have been grateful to Natalie and her hard working team for all they have done . I wish you and every member of your team great success in the future.

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Anonymous

Verified
Personal Injury

Gary Dickinson and Sue Garland

I can honestly say that I could not have asked for a better lawyer. From day one Gary treated me with respect and I will never forget the way he made me feel. Both he and Sue kept me informed and fought my corner all the way through my case. I was warned initially that this was not going to be an easy ride. After my accident I was very worried about everything. My health my work and my future. Gary took a huge weight off my shoulders. He explained things in plain English always returned my calls and made me feel as though I was his only client. Ĺ what impressed me most is how he and Sue worked so hard for me Garry explained things in plain English, he only cared about getting the right result for me and my family. He stood up to the other side and never backed down. Thanks to his efforts I got a result I never thought possible. I would recommend him and Sue to any hardworking person who needs a honest, straight talking and kind lawyer. Gary and Sue our top class and I can only thank them for everything they did for me

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Anonymous

Verified

Claim

Very helpful, very efficient and very patient with me

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Wayne Reed

Verified

Accident At Work Claim

I would highly recommend Sue and Garry to deal with any disputes. I found them both very approachable and knowledgeable. I can not thank Sue enough for the help she organised for me regarding physiotherapy and a big thank you to Garry for pursuing my claim

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Other Reviews

Profile image of Jo Brown

Jo Brown

A client

I cannot thank Natalie Corten enough for the outstanding support, dedication, and professionalism she showed throughout one of the most stressful and emotional periods of our lives. From the very beginning, she guided us with compassion, honesty, and exceptional legal knowledge, always making sure we understood every step of the process. Natalie fought tirelessly for our family and for the rights and safety of our children, and thanks to her hard work and determination, we achieved the outcome we had hoped and fought for. Her commitment never wavered, even during the most challenging moments and complex court proceedings. What truly sets Natalie apart is that she goes far beyond what you would normally expect from a solicitor. She was there for us emotionally as well as legally, offering reassurance, support, and practical guidance whenever urgent issues arose, no matter the time of day. We always felt that she genuinely cared about our family and the wellbeing of our children. Her patience, attention to detail, and ability to remain calm under pressure gave us confidence during an incredibly difficult time. She consistently acted with integrity and professionalism whilst also showing empathy and understanding throughout the entire process. Because of Natalie’s dedication and hard work, our family has been able to remain together and our children are safe with both parents where they belong. I will always be grateful for everything she has done for us. I would wholeheartedly recommend Natalie Corten to anyone facing family law matters or difficult legal proceedings. She is an exceptional solicitor, an incredible advocate, and someone I would not hesitate to return to in the future should we ever need legal representation again.

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Profile image of nicola robbins

nicola robbins

nicola

Natalie was brilliant with me in such a sensitive and upsetting situation. She was informative and put me at ease. I feel she spent that extra bit of time just making sure I understood the process. Would highly recommend Natalie to anyone, thank you so much!

0
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Profile image of Ross Card

Ross Card

Ross

Mark from the property team has dealt with my house sale and onward purchase. Mark was easily contactable throughout the whole process and ensured I was kept up to date at all times. I felt the fees were very reasonable and the service provided was professional and timely. I would highly recommend Watkins and Gunn for any conveyancing needs.

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Janine

Janine

Watkins & Gunn, Pontypool have helped me with probate and property matters. Danielle, Mark and their teams very professional throughout. Nothing was too much trouble. Can't thank them enough for their help through very tough times.

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Reply by profile image of Jonathan Wellington

Jonathan Wellington

Many thanks for your review. We would be delighted to assist with any legal work in the future.

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Profile image of Carol

Carol

Wills, Trusts & Probate

Carol

I rewrote my Will with Danielle. Danielle was able to provide me with good advice and guidance. She is knowledgeable as well as warm and approachable. My Will was completed very quickly. Pleasure doing business with. Highly recommended

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