Watkins & Gunn Limited logo

Watkins & Gunn Limited

4.3 | 49 Reviews 49 Reviews | Options and Overage Agreements
723 Total Company Reviews info icon Options and Overage Agreements | info icon 723 Total Company Reviews Options and Overage Agreements | info icon 723 Total Company Reviews

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Accepting new clients

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 820245

Visit website
Watkins & Gunn Limited |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.3
Excellent
86%
Value for
Money
3% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.3/5
Initial Impressions 4.4/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watkins & Gunn Limited

Contact & Locations - Watkins & Gunn Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Reviews

4.3 /5 49 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Watkins & Gunn Limited

The firm specialises in personal injury, family law, employment disputes, conveyancing, probate and complex tribunal work, demonstrating strong legal knowledge and effective case management that achieves positive outcomes. Clients value clear, plain-English communication, regular updates and transparency. The team is described as professional, approachable and accessible, showing empathy, patience, calmness under pressure and genuine care. Reviewers praise responsiveness, tenacity, attention to detail and practical support through stressful situations, noting a client-focused, trustworthy and confident service that combines technical expertise with strong interpersonal skills.

professional service
kept informed
clear communication
approachable staff
empathetic support
experienced solicitors
timely responses
successful outcomes
reasonable fees
helpful guidance

ReviewSolicitors Review List

Profile image of Tracey Robinson

Tracey Robinson

Verified
Housing & Property

Property Sale - Outstanding Service

As always! Impeccable service from W&G. I cannot thank Mark Philips enough for taking the heat out of the process for selling your house, by being so responsive and keeping me updated - avoiding those awful periods when you don't really know what is going on. I have used W&G for many services now over the past 8 years since moving to Wales to live with my now husband! Always such a professional company and Mark Phillips really was incredibly professional and a really nice person to work with through what is a very stressful time. Thank you again W&G - another!! great experience. Warmest Regards, Tracey

Legal experts tagged in
this review

Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this lovely review from you, as your feedback is important to us. We note the great job that Mark has done for you and are pleased you are happy with the outcome. We look forward to working with you in the future on any of your legal needs.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Personal Injury

MR

Very helpfull and clear advice

Solicitors tagged in
this review

Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you. Thank you for your feedback, which is very important to us. We look forward to working with you in the future on any of your legal needs.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David

David

Verified

Diligence personified

Mark was tasked with conveyancing for the sale of our current property and the purchase of a new property. Buying/selling a house is not something I'm familiar with and it's an inherently stressful process. Mark was thorough and diligent in his work, giving me peace-of-mind that the legal aspect was in good hands. If we purchase another property again soon, I won't hesitate to work with him again.

Legal experts tagged in
this review

Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you and your recommendation. We note the great job that Mark has done for you. It was a pleasure working with you and we are pleased these transactions have been completed. We look forward to working with you in the future on any of your legal needs.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Rhys

Rhys

Housing & Property

Excellent service

We have used the services of Watkins & Gunn in the past and were impressed so decided to use them again for a conveyancing matter. Clare Touhig-Gamble and her colleagues in the conveyancing department are consummate professionals - they were responsive, courteous, communicated with us clearly and were efficient from start to finish. I would definitely recommend their services.

Legal experts tagged in
this review

Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this review from you, as well as your recommendation. Your feedback is very important to us. We note the great job that Clare and the conveyancing team has done. We look forward to working with you in the future on any of your legal needs.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lucy

Lucy

Professional Conveyancing

Excellent service. Dealt with some complex queries and bumps in road and I felt supported throughout.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of David

David

David

I have used Watkins and Gunn twice to purchase and sell the same house. After doing some research and being advised it could take between 8 to 12 weeks to complete I completed and sent as much information that I had available. The most frustrating period was three weeks prior to exchange and completion when documents I forwarded at the beginning of the process could not be opened or were blank and although updates were sent this took time for confirmation that the documents could be read. It might be prudent to examine the contents when initially sent so they are in order and therefore prevents delays. On a more positive note I would like to mention one member of staff Jan Gallivan who was in contact frequently so the house sale could be completed prior to Christmas

Reply by profile image of Jonathan Wellington

Jonathan Wellington

Thank you for your review David. I can confirm that we take on board your comments to ensure that documents as and when they are received rather than when they become relevant in the transaction. On a positive note then I am delighted that matters have completed and that the communication from Jan Gallivan was excellent.

0
Collected on: Google collection source logo
Profile image of Bruce

Bruce

Bruce

The lady with whom I had most contact was very obliging but seemed to be run off her feet. With an amount of continued chasing from me, completion has been achieved. I did begin to wonder, at one point, if, as a business, they had done any conveyancing beforehand.

Reply by profile image of Jonathan Wellington

Jonathan Wellington

Dear Bruce, Many thanks for your review. I note your comments and I am sorry that you have had this perception. We attempt to be proactive at all times to ensure that transactions move on swiftly. As might be imagined the pandemic has raised some issues and this allied to pre Christmas rush may have added to those. We continue to monitor and ensure that work is done swiftly and that staffing levels are correct. Many thanks

0
Collected on: Google collection source logo
Profile image of Lorna

Lorna

Housing & Property

Lorna

We have recently sold and bought a property with watkins and Gunn. We were very happy with the service we received, communication was exceptional always kept in the loop of what was going on. The Advice received was very informative as we were buying an old property. I would highly recommend the company to family and friend's. It took 10 weeks from start start to finish. Jan and Elizabeth were exceptional through out.

Reply by profile image of Jonathan Wellington

Jonathan Wellington

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo
Profile image of Russell

Russell

Russell

I want to say a massive thank you to Watkins and Gunn especially Lyndsey and Jonathan for their continued support and hard work throughout the lockdown period. I have received regular updates during this pandemic and have been in constant contact with Lyndsey. Thank you for all your hard work especially due to working from home.

Legal experts tagged in
this review

Reply by profile image of Jonathan Wellington

Jonathan Wellington

0
Collected on: Google collection source logo
Profile image of Stephen

Stephen

Housing & Property

Stephen

Have used Watkins and Gunn on many occasions for conveyancing and deadlines are always met with a successful outcome. No hesitation in making a recommendation.

Solicitors tagged in
this review

Reply by profile image of Jonathan Wellington

Jonathan Wellington

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
Collected on: Google collection source logo

Reviews

4.8 /5 723 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Watkins & Gunn Limited

The firm specialises in personal injury, family law, employment disputes, conveyancing, probate and complex tribunal work, demonstrating strong legal knowledge and effective case management that achieves positive outcomes. Clients value clear, plain-English communication, regular updates and transparency. The team is described as professional, approachable and accessible, showing empathy, patience, calmness under pressure and genuine care. Reviewers praise responsiveness, tenacity, attention to detail and practical support through stressful situations, noting a client-focused, trustworthy and confident service that combines technical expertise with strong interpersonal skills.

professional service
kept informed
clear communication
approachable staff
empathetic support
experienced solicitors
timely responses
successful outcomes
reasonable fees
helpful guidance

ReviewSolicitors Review List

Profile image of Safaa Usmani

Safaa Usmani

Housing & Property

Great communication, always on the ball

We used Mark Phillips as our solicitor for buying a house after being recommended him by my sister. We were purchasing an auction property and it was not a simple process as there were a few hiccups with the probate on the sellers side - throughout all this Mark was always on the end of an email or phone to help us out, always answering my questions clearly and quickly. The communication with Watkins & Gunn overall has been brilliant, a very friendly team. I highly recommend Mark as a competent, thorough and friendly solicitor and would certainly use him again.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Juliet Meades

Juliet Meades

Verified
Personal Injury

Personal injury claim -bike accident

I was knocked off my bike and sustained a complex broken wrist which required surgical intervention to pin and plate and extensive immobilisation. The driver was charged with driving without due care and attention. Clive Thomas came highly recommended to manage my personal injury claim which was settled within a year. I was very pleased with the impeccable service received throughout. My solicitor and paralegal were professional, approachable and kept me informed every step of the way. I always felt listened to and appreciated and any questions or concerns I had were dealt with promptly. They provided clear and helpful feedback throughout the process, making everything easy to understand and helping me feel confident in the progression of my claim. I would high recommend Watkins and Gunn to anyone seeking legal advice.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr martin kernoghan

Mr martin kernoghan

Family Law

A real diamond

This lady has been so helpful from start to finish. She has always been polite and told me how it is in plain English. Always happy to answer any questions I have had either by e mail or video call. I have been grateful to Natalie and her hard working team for all they have done . I wish you and every member of your team great success in the future.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Personal Injury

Gary Dickinson and Sue Garland

I can honestly say that I could not have asked for a better lawyer. From day one Gary treated me with respect and I will never forget the way he made me feel. Both he and Sue kept me informed and fought my corner all the way through my case. I was warned initially that this was not going to be an easy ride. After my accident I was very worried about everything. My health my work and my future. Gary took a huge weight off my shoulders. He explained things in plain English always returned my calls and made me feel as though I was his only client. Ĺ what impressed me most is how he and Sue worked so hard for me Garry explained things in plain English, he only cared about getting the right result for me and my family. He stood up to the other side and never backed down. Thanks to his efforts I got a result I never thought possible. I would recommend him and Sue to any hardworking person who needs a honest, straight talking and kind lawyer. Gary and Sue our top class and I can only thank them for everything they did for me

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Claim

Very helpful, very efficient and very patient with me

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jo Brown

Jo Brown

A client

I cannot thank Natalie Corten enough for the outstanding support, dedication, and professionalism she showed throughout one of the most stressful and emotional periods of our lives. From the very beginning, she guided us with compassion, honesty, and exceptional legal knowledge, always making sure we understood every step of the process. Natalie fought tirelessly for our family and for the rights and safety of our children, and thanks to her hard work and determination, we achieved the outcome we had hoped and fought for. Her commitment never wavered, even during the most challenging moments and complex court proceedings. What truly sets Natalie apart is that she goes far beyond what you would normally expect from a solicitor. She was there for us emotionally as well as legally, offering reassurance, support, and practical guidance whenever urgent issues arose, no matter the time of day. We always felt that she genuinely cared about our family and the wellbeing of our children. Her patience, attention to detail, and ability to remain calm under pressure gave us confidence during an incredibly difficult time. She consistently acted with integrity and professionalism whilst also showing empathy and understanding throughout the entire process. Because of Natalie’s dedication and hard work, our family has been able to remain together and our children are safe with both parents where they belong. I will always be grateful for everything she has done for us. I would wholeheartedly recommend Natalie Corten to anyone facing family law matters or difficult legal proceedings. She is an exceptional solicitor, an incredible advocate, and someone I would not hesitate to return to in the future should we ever need legal representation again.

0
Collected on: Google collection source logo
Profile image of nicola robbins

nicola robbins

nicola

Natalie was brilliant with me in such a sensitive and upsetting situation. She was informative and put me at ease. I feel she spent that extra bit of time just making sure I understood the process. Would highly recommend Natalie to anyone, thank you so much!

0
Collected on: Google collection source logo
Profile image of Ross Card

Ross Card

Ross

Mark from the property team has dealt with my house sale and onward purchase. Mark was easily contactable throughout the whole process and ensured I was kept up to date at all times. I felt the fees were very reasonable and the service provided was professional and timely. I would highly recommend Watkins and Gunn for any conveyancing needs.

0
Collected on: Google collection source logo
Profile image of Janine

Janine

Janine

Watkins & Gunn, Pontypool have helped me with probate and property matters. Danielle, Mark and their teams very professional throughout. Nothing was too much trouble. Can't thank them enough for their help through very tough times.

Legal experts tagged in
this review

Reply by profile image of Jonathan Wellington

Jonathan Wellington

Many thanks for your review. We would be delighted to assist with any legal work in the future.

0
Collected on: Google collection source logo
Profile image of Carol

Carol

Wills, Trusts & Probate

Carol

I rewrote my Will with Danielle. Danielle was able to provide me with good advice and guidance. She is knowledgeable as well as warm and approachable. My Will was completed very quickly. Pleasure doing business with. Highly recommended

Legal experts tagged in
this review

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear