Tilly Bailey & Irvine Llp logo

Tilly Bailey & Irvine Llp

4.6 | 39 Reviews 39 Reviews | Family Law
1,363 Total Company Reviews info icon Family Law | info icon 1,363 Total Company Reviews Family Law | info icon 1,363 Total Company Reviews

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Accepting new clients

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8012145

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Tilly Bailey & Irvine Llp |

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Tilly Bailey & Irvine Llp Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
Value for money: 91%
95%
Success
Rate
Satisfied with outcome: 95%
92%
Would
Recommend
Would recommend to friends and family: 92%
Communication 4.6/5
Initial Impressions 4.9/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Tilly Bailey & Irvine Llp are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine Llp
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine Llp
Personal Injury accreditation awarded to Tilly Bailey & Irvine Llp

Description

Tilly Bailey & Irvine are the largest Solicitors in Hartlepool with 3 offices in York Road. We also have branches in Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine Llp Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
Value for money: 89%
6% above
national average
91%
Success
Rate
Satisfied with outcome: 91%
9% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine Llp are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine Llp
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine Llp
Personal Injury accreditation awarded to Tilly Bailey & Irvine Llp

Description

Tilly Bailey & Irvine are the largest Solicitors in Hartlepool with 3 offices in York Road. We also have branches in Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Tilly Bailey & Irvine Llp

23 John Street, Sunderland, Tyne and Wear, SR1 1JG

Reviews

4.6 /5 39 Reviews
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Clients say

What clients say about Tilly Bailey & Irvine Llp

Clients consistently praise the firm for conveyancing expertise across house purchases, sales, remortgages and related property transactions, including support for first time buyers and complex or time pressured matters. Reviews also highlight experience with wills, powers of attorney, probate, divorce and selected dispute work. Clients value the team’s prompt communication, clear explanations, regular updates, efficiency and attention to detail. The firm is also seen as professional, courteous, approachable, patient and reassuring, with staff who are supportive, proactive and willing to go the extra mile to reduce stress and keep matters moving smoothly.

Speedy updates
Helpful guidance
Professional service
Clear communication
Efficient handling
Friendly approach
Prompt responses
Supportive team
Thorough advice
Stress free

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Anna

Verified
Family Law

Highly recommend

I cannot recommend this team highly enough. From the very beginning of my case, I was treated with kindness, professionalism and genuine care. This was one of the most difficult periods of my life, and having such strong, supportive and knowledgeable people by my side made all the difference. Shamin took on my case and gave me a chance when I truly needed help. Her guidance, experience and calm approach gave me confidence throughout the entire process. Thanks to the hard work and dedication of the whole team, we achieved an excellent result for me and my children. I will always be grateful not only for the outcome, but for the way I was supported throughout the journey. I feel very lucky that I had such amazing people representing me and I would highly recommend them to anyone going through a difficult family matter. Thank you again for everything.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Shamin and the team who will be very pleased to hear this!

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Nick

Verified
Family Law

Outstanding in every way

A difficult and stressful time in my life (divorce) was made so much better because of the professionalism, diligence, patience and kindness of my solicitor and her paralegal. I was always kept up to date and extremely well informed throughout the progression of proceedings. I found the team friendly, courteous and patient. I couldn’t have asked for more.

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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anonymous

Verified
Housing & Property

Divorce

Jessica at TBI gave exceptional advice and held my hand through a very difficult and emotional experience. I cannot thank her enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us and Jessica was able to support you throughout. I will pass your comments over to Jessica and the team who will be very pleased to hear this!

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Glenn

Housing & Property

Great service

I sold my house during a divorce through TBI Scanlans and the service was exceptional. It was a stressful time given the divorce but they had my back throughout and I cannot thank them enough (even though they were probably sick of my calls at the end). Anyone looking for conveyancing, I would certainly recommend.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Other Reviews

Profile image of Jamie Bate

Jamie Bate

Family Law

Jamie

Excellent. I was going to try online divorce but best decision I made was coming here. Friendly, clear no gimmicks all bases covered. And a cracking cuppa while you chat 👍🤓🙏✨️

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Anna

Family Law

Anna

I cannot recommend this team highly enough. From the very beginning of my case, I was treated with kindness, professionalism and genuine care. This was one of the most difficult periods of my life, and having such strong, supportive and knowledgeable people by my side made all the difference. Shamin took on my case and gave me a chance when I truly needed help. Her guidance, experience and calm approach gave me confidence throughout the entire process. Freya was absolutely incredible. She supported me for almost two years, always responding quickly, helping with every document and bringing calm when I felt overwhelmed. She was patient, understanding and consistently went above and beyond. I would also like to thank the barristers, Heather Swan and Joanna Garvey-Smith, for their professionalism and representation in court. Their work and support during the hearings were an important part of achieving this outcome. Thanks to the hard work and dedication of the whole team, we achieved an excellent result for me and my children. I will always be grateful not only for the outcome, but for the way I was supported throughout the journey. I feel very lucky that I had such amazing people representing me and I would highly recommend them to anyone going through a difficult family matter. Thank you again for everything.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Ruth

Housing & Property

Ruth

Denise Donkin was instructed to complete my Change of Parties transfer. She was absolutely brilliant, nothing was too much and she was happy to answer any query I had regarding the transfer. Thanks again Denise.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team!

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Kevin

Family Law

Kevin

Excellent Service. Great help, Kirsty kept us informed at every step. Thank you

A representative from Tilly Bailey & Irvine LLP responded to this review

Hi Kevin, that's excellent to hear. We thank you for your kind words and wish you all the best!

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Elaine

Family Law

Elaine

Outstanding professional services. Rebecca Samuels was amazing! and did a fantastic job with a complicated divorce from the very first day I walked into her office in Stockton until my absolute. Thank you so much fantastic services

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for your kind words and we're delighted to have been able to help! Wishing you the best. TBI

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Reviews

4.5 /5 1363 Reviews
Filter your results
Star rating
Review Source

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Review Source

Clients say

What clients say about Tilly Bailey & Irvine Llp

Clients consistently praise the firm for conveyancing expertise across house purchases, sales, remortgages and related property transactions, including support for first time buyers and complex or time pressured matters. Reviews also highlight experience with wills, powers of attorney, probate, divorce and selected dispute work. Clients value the team’s prompt communication, clear explanations, regular updates, efficiency and attention to detail. The firm is also seen as professional, courteous, approachable, patient and reassuring, with staff who are supportive, proactive and willing to go the extra mile to reduce stress and keep matters moving smoothly.

Speedy updates
Helpful guidance
Professional service
Clear communication
Efficient handling
Friendly approach
Prompt responses
Supportive team
Thorough advice
Stress free

ReviewSolicitors Review List

Profile image of Debra Simpson

Debra Simpson

Verified
Housing & Property

Efficient and friendly service !

We have sold a property and the information we have received from the solicitor has been helpful and efficient throughout. Working with us to make it a painless transaction.

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anonymous

Purchase of land

Fantastic service from start to finish, than you so much. Highly recommended.

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Laiba and Ammaar

Verified
Housing & Property

Incredible work from Leanne Scott’s team here at TBI

We had a brilliant experience with Tilly Bailey & Irvine when buying our first home. Throughout the process, the team were helpful, professional and quick to respond to our questions. We really appreciated the clear communication and being kept updated, which made such a big milestone feel much less stressful. Thank you to our solicitor and everyone involved for all your hard work and support in getting us to completion. We’re so grateful and would highly recommend Tilly Bailey & Irvine to anyone buying a home!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

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Cristian J

Verified
Housing & Property

Selling and buying a house

Perfect, Really good service overall when we sold our house and brough a new house , everything went smooth and they provided the right answers every time we called them , they support with chasing the other solicitors as well when needed. We had a really good experience

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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EstherM

Housing & Property

Would not recommend

Tilly Bailey and Irvine have been dealing with my house move for a little over a year now. At the beginning of proceedings I found them to be quick to reply and helpful, but over the last 6 months they have been very poor. Not replying to emails, not acting in a timely manner and giving what turned out to be inaccurate advice and guidence about our case. Our case is ongoing, we complained on the 30th and again on the 9th and have had no response at all from either. Would not recommend at all, I wish we'd gone with someone else.

A representative from Tilly Bailey & Irvine LLP responded to this review

We apologise that you haven’t experienced the high level of customer service that we pride ourselves upon. We would be grateful if you could contact us with your details so we can discuss this matter with the team involved. Thank you for taking the time to leave us your feedback.

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Other Reviews

Profile image of Nicky Turnbull

Nicky Turnbull

Housing & Property

Nicky

Bethney smith worked hard and kept us up to speedy on our sale of property, thanking her for an easy process

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Bethany and the team who will be very pleased to hear this!

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Aron Davies

Housing & Property

Aron

Recently remortgaged and used Tilly Bailey Irvine. I thought they were brilliant, everything done remotely and was really easy and straight forward. I was in regular contact with Denise who was so helpful throughout and made the transaction effortless for me. 10/10 service.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

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Matthew Massey

Housing & Property

Matthew

Alison, Meg and Christopher from conveyancing team 4 made my experience of moving such a pleasure. After a not so nice move with another solicitors a few years ago I was dreading it. Working around the clock to get things done and all of them lovely people. I never want to move again but if I do I will 100% be using this team. I wish every one of them well in life and wish all of the the best. Much love ❤️

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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paul redhead

Housing & Property

paul

Maria Northrop at Stockton office dealt with our recent sale. Totally professional and courteous from beginning to end. Fee was very competitive. (Always a plus point)!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

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Callum Owens

Housing & Property

Callum

Denise at Tilley Bailey & Irvine was very prompt and clear with her responses, she was very helpful in the remortgage process and was easy to deal with. Highly recommend Tilly Bailey & Irvine to anyone.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

0
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