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mfg Solicitors LLP

4.6 | 121 Reviews 121 Reviews | Professional Negligence
2,354 Total Company Reviews info icon Professional Negligence | info icon 2,354 Total Company Reviews Professional Negligence | info icon 2,354 Total Company Reviews

3rd Floor, Waterloo House, Waterloo Street, Birmingham, West Midlands, B2 5TB

Accepting new clients

3rd Floor, Waterloo House, Waterloo Street, Birmingham, West Midlands, B2 5TB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 652530

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mfg Solicitors LLP |

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mfg Solicitors LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
89%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.4/5

Accreditations

mfg Solicitors LLP are accredited by

Personal Injury accreditation awarded to mfg Solicitors LLP
Family Law accreditation awarded to mfg Solicitors LLP
The Law Society accreditation awarded to mfg Solicitors LLP

Description

With offices across the West Midlands, we are one of the oldest established solicitors in the country, tracing its roots as far back as 1556. We provide a range of legal services for personal, business and rural matters. We know that every case is different, and we offer specialist teams for each service.

Rankings by area of expertise

The rankings below show the areas of expertise that mfg Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

mfg Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

mfg Solicitors LLP are accredited by

Personal Injury accreditation awarded to mfg Solicitors LLP
Family Law accreditation awarded to mfg Solicitors LLP
The Law Society accreditation awarded to mfg Solicitors LLP

Description

With offices across the West Midlands, we are one of the oldest established solicitors in the country, tracing its roots as far back as 1556. We provide a range of legal services for personal, business and rural matters. We know that every case is different, and we offer specialist teams for each service.

Rankings by area of expertise

The rankings below show the areas of expertise that mfg Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of mfg Solicitors LLP

Meet the team of mfg Solicitors LLP

Contact & Locations - mfg Solicitors LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

3rd Floor, Waterloo House, Waterloo Street, Birmingham, West Midlands, B2 5TB

Reviews

4.6 /5 121 Reviews
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Clients say

What clients say about mfg Solicitors LLP

The firm specialises in conveyancing, probate, wills, employment and commercial/property matters, demonstrating strong technical expertise and clear, practical advice. Clients consistently praise efficient, thorough handling, proactive case‑management and transparent costs. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism; staff are reassuring, friendly and approachable, guiding clients calmly through stressful situations. Reviewers highlight trustworthiness, attention to detail and a client‑focused, supportive approach that makes complex legal processes straightforward and stress‑reducing.

Very efficient
Great communication
Helpful staff
Professional service
Responsive team
Friendly approach
Knowledgeable staff
Stress‑reducing
Timely responses
Clear advice

ReviewSolicitors Review List

Profile image of Christine Stephens

Christine Stephens

Verified

Brilliant service

Very professional Competent and efficient

from mfg Solicitors LLP

Thank you Christine for your feedback. We are pleased to hear that you found our team to be professional, competent, and efficient. Delivering high-quality service with precision is our top priority, and we appreciate you taking the time to highlight your positive experience. Thank you for choosing our firm.

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anonymous

Verified
Wills, Trusts & Probate

Professional Service

We were not rushed in our meetings where we had Rachel & Nansi as Rachel was coming to the end of her training. Both of them listened, advised & acted upon our requirements in a friendly & professional manner.

Legal experts tagged in
this review

from mfg Solicitors LLP

Thank you for your feedback. We’re pleased to hear that Rachel and Nansi provided friendly, professional support, took the time to listen carefully, and ensured your requirements were properly understood and acted upon throughout your meetings.

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Elizabeth Silk

Verified
Housing & Property

Competent, approachable, efficient team

Nansi Webb + her team are truly an efficient team. She is approachable + was extremely patient with my elderly parents. She was very knowledgeable + made sure all the “T’s” were crossed to ensure every angle was covered. She has been invaluable over the last 4 yrs. I cannot thank her enough for her help + guidance over a very difficult time. Sandy Clifford ensured my parents’ property sale went through as easily & swiftly. Thank you everyone.

Solicitors tagged in
this review

from mfg Solicitors LLP

Thank you Elizabeth for your review. We’re pleased Nansi Webb and Sandy Clifford, along with the team, were able to support your family over a prolonged and difficult period and ensure the property sale progressed smoothly.

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Sarah Roberts

Verified

Professional & helpful

Everyone I dealt with was friendly, efficient, gave clear advice & were very professional. Thank you.

Solicitors tagged in
this review

from mfg Solicitors LLP

Dear Sarah, Thank you for your feedback. We are delighted to hear that you found our team friendly, efficient and professional.

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MarkDavid Molloy

Verified

Wills & LPA’s

Thorough, efficient and professional throughout

from mfg Solicitors LLP

Dear Mark, Thank you for your feedback. We are pleased to hear that you found our service thorough, efficient and professional.

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Other Reviews

Profile image of richard wylde

richard wylde

richard

The service was very disappointing given I've worked with MFG before. I could never get hold of my solicitor often taking over a week to come back to me, which I never understand as it it only takes 30 secs to write a text message. I never felt like I was the client. I had to instruct another solicitor in the end as they simply didn't come back to me and even when I told them this it took them 24 hours to respond via a text message. it feels like some solicitors take ion work knowing they don't have capacity.

from mfg Solicitors LLP

Dear Richard, Thank you for taking the time to share your experience. We are very sorry to hear that the service you received from MFG Solicitors LLP did not meet your expectations, particularly regarding communication. We appreciate your feedback, as it helps us review our processes and ensure that clients feel supported and heard. We sincerely regret the frustration this caused and thank you for bringing these concerns to our attention. Kind regards, The MFG Solicitors LLP Team

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Nicole

Nicole

extremely poor communication and aid from the MFG firm i used, as i am aware their are multiple offices. the only thing that seemed to be arriving in my inbox regarding correspondence was invoices for their service fees. id hope the other locations services are not as poor. the solicitor dealing with my case knew of my situation and its urgency however seemed to all of a sudden be unable to respond to emails once my initial payment and a mere minute "consultation" went through. again my situation was extremely urgent and regarded my safety, which they were aware of, however i had to email multiple times, as well as ring their office to get through to them after hearing nothing from for weeks at a time. it was quickly very clear that i was wasting my time and they had no intention on properly helping me. for the cheek of it, the they - Griffiths - thought it appropriate to email me almost TWO MONTHS post my repeated outreach to herself, to let me know that they would not be able to help me - as if i was WAITING all of that time in-between for her to get back to me! this is after me taking a lot of time filling out paper work, sending sensitive documents and explaining my situation in thorough detail, mind you. extremely rude and unprofessional in my opinion. a complete and utter waste of my time and money spent. i am truly disappointed as this firm was recommended to me in high regard. i have since found a much more professional and timely firm and solicitor to deal with my matter which i am very happy with.

mfg Solicitors LLP

Dear Nicole, Thank you for sharing your feedback. We are extremely sorry to hear about your experience and sincerely apologise for the delays and lack of communication you encountered. This is not the level of service we aim to provide, and we fully understand how frustrating and distressing this must have been, especially given the urgency of your situation. Your concerns have been shared with the team, and we are reviewing our internal processes to ensure that urgent matters are prioritised and that communication is consistent across all offices. We are very sorry that we were unable to meet your expectations on this occasion and appreciate the time you took to provide us with detailed feedback. Kind regards, mfg Solicitors LLP

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Coral

Coral

The experience I had with MFG was awful. Even having gone through the complaints procedure I was still completely unsatisfied with the outcome and ended up out of pocket. I dealt with Lucie Couchman, when I could actually get hold of her and I would not recommend. I had to change solicitors 2 weeks before my house sale went through & had to pay MFG £600 for doing nothing.

mfg Solicitors LLP

Thank you for sharing your experience, Coral. We’re truly sorry to hear that things didn’t go as expected. We understand how frustrating and stressful this must have been, especially during such an important time like a house sale. We take feedback like this seriously and regret that our service left you feeling let down. If you’re open to it, we’d still like to understand more and see if there’s anything further we can do. Please feel free to reach out directly so we can revisit this with the attention it deserves.

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Craig

Craig

Javed was our conveyancer and he was extremely responsive, approachable, helpful and professional. Even our estate agent who has been doing this over a decade commented how professional and responsive Javed was compared to other solicitors she encounters daily. A thorough professional, and we could not recommend him, and MFG, highly enough.

A representative from mfg Solicitors LLP responded to this review

Thank you for your kind review Mr. Williams.

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brenda

brenda

My experience with MFG Solicitors was very positive. Amelia Edwards who was assigned my case, was very supportive and listened to my concerns. She was open and honest with me throughout the process and I thank her sincerely for that. I would definitely use MFG Solicitors again and recommend them to my friends.

A representative from mfg Solicitors LLP responded to this review

Many thanks for your kind review Ms. Panton.

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Reviews

4.8 /5 2354 Reviews
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Clients say

What clients say about mfg Solicitors LLP

The firm specialises in conveyancing, probate, wills, employment and commercial/property matters, demonstrating strong technical expertise and clear, practical advice. Clients consistently praise efficient, thorough handling, proactive case‑management and transparent costs. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism; staff are reassuring, friendly and approachable, guiding clients calmly through stressful situations. Reviewers highlight trustworthiness, attention to detail and a client‑focused, supportive approach that makes complex legal processes straightforward and stress‑reducing.

Very efficient
Great communication
Helpful staff
Professional service
Responsive team
Friendly approach
Knowledgeable staff
Stress‑reducing
Timely responses
Clear advice

ReviewSolicitors Review List

Profile image of AndrewWilliam,

AndrewWilliam,

Verified
Housing & Property

Conveyncing

Effiecient, profession and patient service as always.

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Anonymous

Verified
Housing & Property

Highly recommend

All staff very helpful. Very efficient. Responded to queries quickly. They helped make the very stressful business of buying a house more tolerable. Special thanks to Javed Ahmed and his Secretary.

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RosemarieJean

Verified

Review mfg

This role of Executor is a first for me, but mfg have shepherded me/us through the process with patience, efficiency and professionalism - for which we are grateful!

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HannahJayne Walters

Verified
Housing & Property

Danielle has been amazing and the best solicitor we could’ve asked for!

Our experience we’ve had with MFG has been amazing! Danielle has been amazing couldn’t do enough for us and she was really reassuring throughout everything, me and my husband were first time buyers and we had no idea what to expect but we would recommend them every time. Like all house purchases we had periods of quietness and we were very nervous and needed reassurance and every time we asked, we were dealt with promptly and efficiently. Our experience has been amazing and the whole team have been super friendly making it easy to communicate with and in the future we will alway use them. Me and my husband will be forever grateful for fantastic the service they provided.

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Andrew Kellett

Verified

Great advice

From start to finish excellent service would definitely use them sgain

Legal experts tagged in
this review

from mfg Solicitors LLP

Hi Andrew, knowing that you would definitely use us again is the highest compliment we could hope for. We really appreciate your support and look forward to being in your corner whenever you need us next!

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Other Reviews

Profile image of gillian mccabe

gillian mccabe

gillian

Jacob was superb. He made everything simple for us and very efficient.

Legal experts tagged in
this review

from mfg Solicitors LLP

Hi Gillian, thank you so much for this lovely review! We are absolutely thrilled to hear that Jacob was superb and made everything so simple and efficient for you. We truly appreciate your positive feedback and wishing you all the very best!

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J Atkins

A client

Jacob was tremendously responsive and helped us massively in the purchase of our first home

Thank you for your kind review!

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madeline atkins

madeline

Our experience with MFG personal as been first class. We thank you all very much for your service.

Many thanks for your kind review, Ms. Atkins. We are delighted to hear of your experience with us.

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Jayne Hanby

Jayne

Excellent for all legal matters Very professional staff

Many thanks for your kind review Ms. Hanby.

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Sim Kaur

Sim

Ok, not very good at communicating updates.

from mfg Solicitors LLP

Thank you for your feedback. We are sorry to hear that you were not satisfied with the level of communication regarding updates. We take all comments seriously and would welcome the opportunity to review your experience in more detail, so we can address any concerns and improve our service moving forward.

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