Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

4.7 | 49 Reviews 49 Reviews | Family Law
24,929 Total Company Reviews info icon Family Law | info icon 24,929 Total Company Reviews Family Law | info icon 24,929 Total Company Reviews

The Lewis Building, 35 Bull Street, Birmingham, West Midlands, B4 6AF

Accepting new clients

The Lewis Building, 35 Bull Street, Birmingham, West Midlands, B4 6AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 651529

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Lewis Building, 35 Bull Street, Birmingham, West Midlands, B4 6AF

Reviews

4.7 /5 49 Reviews
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Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across clinical and medical negligence, personal injury, road traffic accidents, employment matters, settlement agreements, probate and estate administration, wills, pensions and SEND tribunal work. Reviews highlight strong case handling, thorough evidence gathering, sound legal knowledge and successful outcomes in complex and lengthy matters. Clients also value the team’s clear communication, prompt responses, honesty, patience, empathy and reassuring support, which help make stressful legal processes feel straightforward and well managed.

Kept informed
Clear communication
Professional service
Supportive approach
Prompt responses
Reassuring manner
Knowledgeable advice
Efficient handling
Compassionate support
Attention to detail

ReviewSolicitors Review List

Profile image of Kajal

Kajal

Family Law

Initial consultation

Had an initial consultation with Jenniffer who was amazing and extremely knowledgeable. Gave me clear and concise information and support both during the call and then via a follow up email. The best advice received and extremely quick at responding which makes everything a lot less stressful.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Kajal, Thank you so much for your 5* review and for your kind words about our colleague, Jenniffer. It was our pleasure to provide you with an excellent service and we will share your kind words with her. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Valerie

Family Law

Excellent family law team

Jenniffer Brunt and her team were wonderful in helping me negotiate my divorce - they were responsive and helpful at every turn, really efficient, and a pleasure to deal with. Highly, highly recommend.

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0
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Nicola

Family Law

Conclusion of case

I would highly recommend Nemanja at Slater and Gordon. She was very professional and friendly and I always felt like she was on my side. She kept me up to date with how the case was progressing, and gave valuable advice. I have never had to deal with a solicitor before but Nemanja helped me understand what was happening and it calmed a very frustrating situation. If anyone else reads this and isn't sure what to do, don't hesitate, thay we're amazing. Thank you.

0
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Laura

Family Law

If I Could Pick Zero Stars I would

If I could rate zero I would. DO NOT use this firm if you want trust and as your spending a lot of money for a service, trust should be a given. I’m currently taking them to Ombusdman. They add unnecessary phone calls and emails to their bill, people put their name on the bill I’ve never been explained who they are or what they’re doing working on my case, question go unanswered, they don’t respond in a timely manor but will say it’s due to staff being on leave. They partially double their quote but slipping it in to an email, without mentioning the quote would be go up and explain their reasoning. You are then tied in for a long period of time as they have 7 weeks to investigate your complaint and no other solicitor is keep to take on a case that’s with Ombusdman. Be warned. Stay away. They see pounds signs and nothing else.

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this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Laura, Thanks for taking the time to leave us a review. We are sorry to hear that you were not completely satisfied with your experience. This is not the high level of customer satisfaction we strive for. In response to your concerns, we wish to emphasize that our financial estimates are fair, transparent, and fully communicated from the outset. At Slater & Gordon, clients' satisfaction is very important to us. Since you have exhausted our complaint process, we encourage you to engage with the legal ombudsman; this will not affect future legal representation. Kind regards Simon Murphy Customer Analyst

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Layna

Family Law

Name change

Amazing that you can do a name change WITHOUT seeing any photo ID

A representative from Slater And Gordon Uk Limited responded to this review

Hi Layna Thank you for leaving a review. We're sorry to hear that you are unhappy with the service you have received and would like to investigate this further. A separate message has been sent to you via Review Solicitors. We would be grateful if you could please provide the necessary information, to help us locate your case. Or could you please email CustomerExperience@slatergordon.co.uk quoting your review, case reference or home address to help us locate your case and address the matter accordingly. Kind regards Shannon Hayley Customer Analyst

1
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Other Reviews

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Ernest Gandidzanwa

Family Law

Ernest

Francesca Grey was so helpful during my initial family law consultation. The breakdown on what is required to be done and the advice was excellent. I would want Francesca to represent me through my divorce journey.

Hi Ernest, Thank you so much for your 5* review and for your kind words about our colleague, Francesca. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenniffer, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

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Anna

Family Law

Anna

Jodie was friendly, she put me at ease, listened to the details of my circumstances and answered my (many) questions. She gave me clear information and advice on the next steps I should be taking. The typical costs involved were also discussed. As a result of our conversation, I feel much less daunted by the divorce process.

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Nick

Nick

This firm have been present and engaged throughout my wife’s case. She received regular professional updates and the fees were explained in full. They have pushed on to a successful outcome and we can’t thank them enough

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nick, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide your wife with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lee Jones Customer Analyst

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Geoff

Geoff

From start to finish both Manvendar and Emily were always available with support and advice. Both very knowledgeable, respectful and responsive. I would highly recommend Slater and Gordon. Thank You so much for representing my daughter and our family throughout a very difficult and emotional journey. Kind regards.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Geoff, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with the assistance of Manvendar and Emily and we will certainly share your review with them who will be delighted by your kind words. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

0
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Cait

Clinical Negligence

Cait

I had an excellent experience with Slater and Gordon. My case was handled by Nadia Saber, who was professional, supportive and empathetic throughout. She listened to my family and I, and she understood our situation and family dynamic very well. Nadia took the time to explain each step of the process, offering guidance and reassurance throughout. Nothing was ever too much trouble, she responded to emails quickly and was a supportive voice on the end of the phone every step of the way. I would recommend Slater and Gordon and particularly Nadia Saber to anyone looking for support with a case.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Cait, Thank you so much for your 5* review, the positive feedback means a lot to us. We are delighted to hear you found our service helpful and we will certainly share your review with Nadia who will be thrilled by your kind words. We'd like to thank you for choosing Slater and Gordon and we wish you all the very best. Kind regards Simon Murphy Customer Analyst

0
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Reviews

4.4 /5 24929 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across clinical and medical negligence, personal injury, road traffic accidents, employment matters, settlement agreements, probate and estate administration, wills, pensions and SEND tribunal work. Reviews highlight strong case handling, thorough evidence gathering, sound legal knowledge and successful outcomes in complex and lengthy matters. Clients also value the team’s clear communication, prompt responses, honesty, patience, empathy and reassuring support, which help make stressful legal processes feel straightforward and well managed.

Kept informed
Clear communication
Professional service
Supportive approach
Prompt responses
Reassuring manner
Knowledgeable advice
Efficient handling
Compassionate support
Attention to detail

ReviewSolicitors Review List

Profile image of David Bridges

David Bridges

Personal Injury

Accident claim

Great service after my road accident and helpful to the end with my claim .

A representative from Slater And Gordon Uk Limited responded to this review

Hi David, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

0
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Racheal

Personal Injury

Highly Recommend Mohammed Ali

I honestly cannot recommend Mohammed Ali highly enough. After being involved in an accident in 2023, Mohammed has been by my side throughout my case, It has been a journey, and I am genuinely so grateful that I had Mohammed by my side throughout it. From the very beginning, Mohammed was professional, honest, patient and understanding. There were times when things became difficult and stressful, but Mohammed always fought for me and made sure I was treated fairly. He always looked out for what was best for me and made sure my case was handled properly. He never made me feel like I was going through it alone. I overthink and worry a lot, and Mohammed has always been very understanding of that. Whenever I was feeling worried, paranoid or unsure about something, he would take the time to reassure me and explain things properly. He never made me feel silly for asking questions, even when I probably asked the same things more than once! I genuinely don't think there was ever a time when I needed help and Mohammed wasn't there. Whenever I emailed him, he would always reply and make sure I understood what was happening. I always felt that he listened to me, understood my concerns and genuinely cared about helping me. What I appreciated most was his honesty. He was always straight with me and never made promises just to make me feel better. I trusted his advice throughout my case, and I always felt that he was doing everything he could for me. He fought for me when I needed him to and always made sure I was supported and treated fairly throughout my case. Going through a case like this from the age of 21 to 24 was a big part of my life, and having someone as supportive as Mohammed made such a difference. He was not only professional but also kind, patient and understanding. I never felt like I was just another client. Now that my case has finally come to an end, I can honestly say that Mohammed is one of the best people I have ever worked with. I am forever grateful that he stuck by me, supported me, answered all my questions and reassured me whenever I needed it. I would 100% recommend Mohammed Ali to anyone looking for a solicitor. I honestly could not have asked for anyone better to have represented me!

A representative from Slater And Gordon Uk Limited responded to this review

Hi Racheal, Thank you so much for your 5* review and for your kind words about our colleague, Mohammed. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Gulderen, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Luca

Making a claim is fast and straightforward

I contacted Slater and Gordon solicitors with no knowledge of making claims and no idea where to begin. A lovely woman named Beth talked me through the entire process and made it very straightforward and accessible for me considering my lack of previous experience in making claims. I would definitely recommend as she was so friendly and made it a lot more comfortable!

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Profile image of Graham

Graham

Personal Injury

Haley Reeves was outstanding in the matter of my claim

In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Nadia

Personal Injury

Personal Injury Claim

My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Other Reviews

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Rory Beackon

Rory

Very professional and helpful, taking in consideration of what I was going through. Thank you so much Fiona x

0
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Darren Wilkes

Darren

Hi. For a technophobe like myself to write a review, this is indicative of how grateful to S+G I am. Whilst keeping my situation private, they dealt with my case efficiently and kept me up to speed of any changes promptly. I can't praise Lee and the team enough for their work. Even at the end of my case, they surprised me with their and consideration to my circumstances. Please, keep up the great work guys! And, thanks again! Darren.

0
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Robert Collins

Robert

What an amazing company Andrew such a great guy Number one at his job every time I called him without fail he answered or got back to me helped me with everything I needed help with this man is amazing. I would definitely recommend this company and I would definitely recommend using Andrew Top class in every way possible.

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Martin Turner

Martin

While the case itself took a long time to resolve this was not due to anything to do with my brilliant case handler Ria, she was completely on the ball and kept me up to date. Due to the amount of evidence required, I was concerned that things may have been missed but Ria was reassuring and ensured that everything went smoothly. Thank you Ria for all you hard work.

Hi Martin, Thank you so much for your 5* review and for your kind words about our colleague, Ria. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Andy Mack

Andy

ALL I CAN SAY FROM THE START IS I WAS TREATED HONESTLY AND TRUTHFULLY WITH EVERY CORRESPONDENCE WITH MY HANDLER MEGAN LIMBURN-REYNOLDS WHO HAS BEEN EXCEPTIONAL IN ALL SHE HAS DONE FOR OUR FAMILY REGARDING MY LATE MOTHER'S MEDICAL NEGLIGENCE CASE REGARDING A NURSING WE AS A FAMILY WOULD LIKE TO THANK EVERYBODY AT SLATER GORDON WHO HAVE HELPED WITH THIS MATTER KIND REGARDS THE MACK FAMILY

Hi Andy, Thank you so much for your 5* review and for your kind words about our colleague, Megan. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Lorraine, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

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