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Milners

4.9 | 70 Reviews 70 Reviews | Wills, Trusts & Probate
411 Total Company Reviews info icon Wills, Trusts & Probate | info icon 411 Total Company Reviews Wills, Trusts & Probate | info icon 411 Total Company Reviews

Whitehall Waterfront, 2 Riverside Way, Leeds, West Yorkshire, LS1 4EH

Accepting new clients

Whitehall Waterfront, 2 Riverside Way, Leeds, West Yorkshire, LS1 4EH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 52317

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Milners Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Milners are accredited by

Family Law accreditation awarded to Milners
The Law Society accreditation awarded to Milners
Conveyancing Quality Scheme accreditation awarded to Milners
Trading names:
Close Thornton

Description

Enjoy legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Darlington, Harrogate and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise.

Rankings by area of expertise

The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Milners Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Milners are accredited by

Family Law accreditation awarded to Milners
The Law Society accreditation awarded to Milners
Conveyancing Quality Scheme accreditation awarded to Milners
Trading names:
Close Thornton

Description

Enjoy legal advice from expert Yorkshire and County Durham solicitors. Offices in Leeds, Darlington, Harrogate and Pontefract. Seeking legal help isn't an easy decision. You might be going through a difficult time in your personal life, or dealing with legal issues that threaten to undermine your business. We understand. That's why we pride ourselves on delivering approachable expertise.

Rankings by area of expertise

The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Milners

Meet the team of Milners

Contact & Locations - Milners

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Whitehall Waterfront, 2 Riverside Way, Leeds, West Yorkshire, LS1 4EH

Reviews

4.9 /5 70 Reviews
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Rating

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Clients say

What clients say about Milners

The firm specialises in conveyancing, residential and commercial property (sales, purchases, leases), wills and probate, dispute resolution and regulatory matters. Clients praise strong technical expertise, efficiency and attention to detail that secures timely outcomes. Valued soft skills include clear, prompt communication, patience, empathy and approachability; teams are described as proactive, supportive and professional, providing reassurance during stressful or complex cases and going above and beyond to achieve favourable results.

Excellent communication
Professional service
Timely responses
Highly knowledgeable
Very supportive
Attention to detail
Efficient handling
Friendly staff
Patient guidance
Reliable recommendations

ReviewSolicitors Review List

Profile image of Clair - Harrogate

Clair - Harrogate

Wills, Trusts & Probate

Dealing with my late husband's Will & Estate

At all times Millie Schofield was diligent, thorough and professional but also friendly and approachable, as were all the staff at Milners' Harrogate Office.

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A representative from Milners responded to this review

Thank you for taking the time to leave a review, we are pleased that Millie and the team were able to help you through this difficult time. Wishing you all the very best.

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Gary Cawley

Wills, Trusts & Probate

Mirror Wills

Hi Destinee, Now that everything is completed, we just wanted to say how pleased we are with the whole process. Your guidance throughout the drafting of our wills has been clear, patient and extremely helpful. You made what could have been a complicated exercise feel straightforward and well‑managed from start to finish. Thank you again for your support — we really appreciate it. Gary & Jayne

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A representative from Milners responded to this review

We're really pleased to hear how happy you are with Destinee's work, we have passed your kind words onto her.

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R Finlan

Wills, Trusts & Probate

Great service from Milners

Very pleased with the service from Destinee Ellis at Milners. Listened to what I needed and arranged a new will for me. Very efficient and all staff at the Office in Harrogate very friendly.

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A representative from Milners responded to this review

Thanks for taking the time to leave a review, we have passed your kind words onto Destinee.

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PAUL DENNIS

Wills, Trusts & Probate

Excellent Service with a Smile

My wife and me needed mirror wills however we were also concerned about inherent tax for each other and our kids. Millie talked us both through the subject explaining it so we clearly understood. From the time we contacted Millie she responded quickly, and all her messages where clear. End to end we had 2 visits. There is a friendly atmosphere at the office and we found Millie friendly, warm, effective and good to work with.

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A representative from Milners responded to this review

Thank you for taking the time to leave a review, we have passed your kind words onto Millie.

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Martin,

Wills, Trusts & Probate

Will support and completion

Millie Schofield went above and beyond to support us thru the crucial construction of our wills, making sure we understood fully what each component meant to us and our family post our passing. she was very patient and understanding and went to great lengths to ensure we completed the wills thoroughly. Thank you so much and we would have no doubts at all about recommending Millie and Milners Solictors to help anyone with their own Will completion. Anne & Martin two very satisfied Clients.

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A representative from Milners responded to this review

Very pleased to hear how happy you are with the service, we have passed your kind words onto Millie.

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Other Reviews

Profile image of Tim

Tim

Wills, Trusts & Probate

Tim

Very professional. Friendly staff.

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A representative from Milners responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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James

James

We have worked with Giles Ward of Milners for over 20 years, and his work and attention to detail has been excellent. He has worked on several important issues with us whilst we were growing our business. Couldn’t recommend both Giles and Milners Solicitors more.

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A representative from Milners responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Tony

Wills, Trusts & Probate

Tony

We used Milners to update our Wills. The whole process was completed in a week!

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A representative from Milners responded to this review

Thank you for taking the time to leave us a review, great to see you're happy with our service.

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Susan

Susan

I recently used Milners Solicitors to buy a property and Kirsty Cronin was my Conveyancing Solicitor. Kirsty was extremely professional, very experienced, efficient, incredibly proactive, competent, great communicator, reliable, trustworthy, supportive, empathetic and friendly. Thank you Kirsty for all of your assistance & help during the purchase of my new home. At no time did I ever feel worried or stressed as everything progressed without any issues or problems whatsoever. Highly recommended!!

A representative from Milners responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Lynn

Lynn

Accident claim dealt with for both myself and family member. Nothing too much trouble. Also dealt with probate matters and Wills. Highly recommend.

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Reviews

4.9 /5 411 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Milners

The firm specialises in conveyancing, residential and commercial property (sales, purchases, leases), wills and probate, dispute resolution and regulatory matters. Clients praise strong technical expertise, efficiency and attention to detail that secures timely outcomes. Valued soft skills include clear, prompt communication, patience, empathy and approachability; teams are described as proactive, supportive and professional, providing reassurance during stressful or complex cases and going above and beyond to achieve favourable results.

Excellent communication
Professional service
Timely responses
Highly knowledgeable
Very supportive
Attention to detail
Efficient handling
Friendly staff
Patient guidance
Reliable recommendations

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Corporate Law

Stacey was a huge support

I can’t thank Stacey enough! She took on my case at the absolute last minute and went above and beyond by supporting me even on her day off. Thanks to her help, I finally have a clear understanding of my position and feel completely confident about my next steps. Very grateful.

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A representative from Milners responded to this review

Thank you for leaving a review, much appreciated, we're really pleased to see how happy you are with Stacey's service.

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Anonymous

Verified
Housing & Property

Amazing team at milners!

Chanelle and Angela have been really helpful throughout the home buying process, Chanelle explained everything and ensured it was a smooth process. Any questions or queries I had they both responded in a timely manner and managed to make the process so simple and easy for me to understand as a first time buyer.

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A representative from Milners responded to this review

We are really pleased to hear that your first experience of buying a property went so well, with Chanelle and Angela's care and guidance. Wishing you every happiness in your new home.

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F. Wilson

Verified
Housing & Property

First-class conveyance support

I had a great experience with Close Thornton/Milners through Sarah. Both the sale of my house & purchase of another were handled with outstanding efficiency and promptness. Communication with myself, estate agents and other legal firms was excellent, and paralegal Jessica held everything together wonderfully. I couldn’t have been happier with their work.

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A representative from Milners responded to this review

Thank you for leaving a review, we are delighted to see how happy you are with the service, and have passed your kind words onto Sarah and Jessica.

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Sally Evans

Verified
Housing & Property

Excellent conveyancing

Sarah was the best conveyancer I have ever had, she was, at all times, professional and helpful. I was kept informed at every step of the way and communication was excellent. I would not hesitate to recommend her.

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A representative from Milners responded to this review

Thanks for taking the time to leave a review Sally, much appreciated. We have passed your kind words onto Sarah.

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Ian & Gemma

Verified
Dispute Resolution

Excellent Service to counter NHBC settlement

The team at Milners Solicitors, especially Giles Ward have been professional, hard working, customer focused and knowledgable in providing support to represent us against NHBC on a pay out to repair my property. After over 2 years of no real progress we were referred to Giles Ward, who listened to our long term concerns regarding our poor service from NHBC, was professional throughout, and provided clear advice and support to achieve a very satisfactory result in a very short time period. I can't recommend the team enough. Highly recommend. Thanks

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A representative from Milners responded to this review

We're really pleased to hear how happy you are with Giles' service, thanks for leaving a review.

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Other Reviews

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John Whitwell

Commercial Property

John

Andrew Little of Milners Malton was of great help in sorting out the adoption by the council of the access road to our veterinary clinic in Kirkbymoorside. A very professional service with excellent communication. I wouldn't hesitate to use Andrew and Milners again and would highly recommend their services.

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A representative from Milners responded to this review

Thanks for taking the time to leave a review, much appreciated.

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Michael Heald

Commercial Property

Michael

Impeccable service from the outset. Prompt replies, quick call backs and always easy to reach on the phone. Just what you want. I only have great things to say about Andrew and April, true professionals. Thank you.

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Thank you so much for taking the time to leave a review, much appreciated. We have passed your kind words onto Andrew and April.

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Amotherby Business Centre

Commercial Property

Amotherby

Andrew is very helpful with clear advice and stuck to deadlines. Would recommend for commercial needs

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Thank you for taking the time to leave a review, much appreciated!

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Gary Heppinstall

Commercial Property

Gary

Andrew was so knowledgeable and advised throughout the whole commercial lease process. His response rate was excellent and he was always at hand to answer any queries either by phone or teams calls. Would use again without hesitation. 10/10

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A representative from Milners responded to this review

Thank you for the kind words Gary, we're delighted to see how pleased you are with Andrew's work.

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Annie Snowden

Housing & Property

Annie

I can’t recommend Milners - Close Thornton Solicitors highly enough! They provided an outstanding service when helping my 18-year-old son purchase his first home, taking him from offer to completion in just 11 weeks! From the very beginning, their team was professional, efficient, and incredibly supportive. They kept us informed at every stage, explained everything clearly, and were always quick to respond to any questions we had. What really stood out was how smoothly they managed the entire process—something that can often feel overwhelming, especially for a first-time buyer. They made my son feel confident and reassured throughout, which meant a lot as this was such a big milestone for him. Their dedication and attention to detail ensured everything stayed on track and completed within an impressive timeframe. We’re extremely grateful for their hard work and wouldn’t hesitate to recommend them to anyone looking for a reliable and proactive solicitor. Thank you for making this such a positive and stress-free experience!

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A representative from Milners responded to this review

Thanks for taking the time to leave a review, much appreciated. Wishing your son every happiness in his first home.

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