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Thompsons

5.0 | 26 Reviews 26 Reviews | Transaction Structuring
2,396 Total Company Reviews info icon Transaction Structuring | info icon 2,396 Total Company Reviews Transaction Structuring | info icon 2,396 Total Company Reviews

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Accepting new clients

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Regulated by:

The Law Society of Scotland

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Thompsons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
Thompsons Scotland LLP

Description

Thompsons' solicitors are on hand to help the victims of third-party accidents make personal injury claims in Dundee. Our service is proven to deliver results. We win more than 90% of the cases we take on and each week secure around £1 million in accident compensation for our clients. We are a Scotland-wide firm, but work for Dundee and Tayside claimants from our personal injury office on Whitehall Crescent in Dundee's city centre, close to St Mary's church. If you live in Dundee, North East Fife, Angus, Perth, Kinross or somewhere else near to Dundee, we can help you pursue your legal right to compensation.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons are accredited by

Personal Injury accreditation awarded to Thompsons
The Law Society of Scotland accreditation awarded to Thompsons
Trading names:
Thompsons Scotland LLP

Description

Thompsons' solicitors are on hand to help the victims of third-party accidents make personal injury claims in Dundee. Our service is proven to deliver results. We win more than 90% of the cases we take on and each week secure around £1 million in accident compensation for our clients. We are a Scotland-wide firm, but work for Dundee and Tayside claimants from our personal injury office on Whitehall Crescent in Dundee's city centre, close to St Mary's church. If you live in Dundee, North East Fife, Angus, Perth, Kinross or somewhere else near to Dundee, we can help you pursue your legal right to compensation.

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Robert Swinney

Robert Swinney

Verified
Personal Injury

First and hopefully last experience on an injury claim

"From my initial contact with Thompsons through to the satisfactory outcome of my claim I have been nothing but impressed by the clarity and professionalism of Jennifer and the team."

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Fiona

Verified
Consumer

Delighted

"I approached Jen following a recommendation by a friend. Throughout the process of my cosmetic claim, she has been knowledgeable, approachable, realistic, and is clearly an expert in her field. She kept me updated with any news, and was tenacious in dealing with the cosmetic company"

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Meet the team of Thompsons

Contact & Locations - Thompsons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

4 Whitehall Crescent, DUNDEE, Dundee, Angus, DD1 4AU

Reviews

5.0 /5 26 Reviews
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Clients say

What clients say about Thompsons

The firm specialises in personal injury, workplace accident, wills and powers of attorney, CICA and civil claims, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication, thorough case management and effective negotiation that frequently secured higher settlements. Valued soft skills include empathy, patience, approachability, reassurance, professionalism and responsiveness; clients felt listened to, supported and kept informed throughout often stressful processes. The team is described as diligent, compassionate and trustworthy, delivering efficient, client‑focused service with attention to detail and strong advocacy.

Kept me updated
Professional service
Very helpful
Compassionate approach
Clear communication
Successful outcome
Approachable staff
Expert advice
Prompt responses
Made me comfortable

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Kaitlin Burns

Verified
Personal Injury

Great solicitor

I’ve had a really positive experience dealing with Freddie throughout my claim. From the start, he’s been professional, approachable, and always kept me updated every step of the way. Any questions or concerns I had were answered quickly and clearly, which has made the process so far less stressful. Freddie has been supportive, knowledgeable, professional and Although I don’t have an outcome yet he’s been great at dealing with my claim at the stage it’s at. I really appreciated his communication and dedication throughout my case. I’d highly recommend Freddie to anyone looking for a reliable and hardworking solicitor.

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A representative from Thompsons responded to this review

Thank you so much for your thoughtful feedback. We’re delighted to hear that you’ve had such a positive experience with Freddie throughout your claim so far. It’s great to know that his professionalism, clear communication and dedication have helped make the process less stressful for you. Keeping clients informed and providing reliable support at every stage is something we pride ourselves on, so your comments will mean a great deal to Freddie. We’ll be sure to pass on your kind words and recommendation. Thank you for placing your trust in Thompsons, and we look forward to continuing to support you as your claim progresses.

0
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Thomas Strain

Verified
Personal Injury

Happy client

Very easy to deal with. Always gave good advice, easy to understand.

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A representative from Thompsons responded to this review

Thank you for your kind review. We’re delighted to hear that you found us easy to deal with and that our advice was clear and helpful. Providing straightforward, easy-to-understand guidance is very important to us. If you ever need assistance in the future, we’re here to help.

0
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Fiona

Verified
Personal Injury

Review

Was well informed and kept upto date very professional service

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A representative from Thompsons responded to this review

Thank you for your kind feedback. We’re pleased to hear that you felt well informed and kept up to date throughout your claim. Providing a professional and supportive service is very important to us, so it’s great to know this was your experience. If you ever need any assistance in the future, we’re here to help.

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John Rielly

Verified
Personal Injury

Unison Dumfries

Very kind and helpful. Always available for advice , considerate polite , a professional and rewarding experience

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A representative from Thompsons responded to this review

Thank you so much for your lovely feedback. We’re delighted to hear that you found Ela kind, helpful, and always available when you needed advice. Providing considerate, professional support is incredibly important to us, and it’s wonderful to know your experience was a positive and rewarding one. We truly appreciate you taking the time to share your review.

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Yvonne

Verified
Personal Injury

Professional and friendly service

Corinne was professional throughout calls and emails. Emails were replied to quickly with good explanations (which were at times needed due to legal speak)

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A representative from Thompsons responded to this review

Thank you for your wonderful feedback! We’re pleased to hear that Corinne provided you with such a professional and friendly experience and that her explanations helped clarify things along the way. We know how complex legal language can be, so we’re glad Corinne could make the process easier for you. We’re here whenever you need us and appreciate your trust in Thompsons.

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Reviews

4.8 /5 2396 Reviews
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Rating

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Clients say

What clients say about Thompsons

The firm specialises in personal injury, workplace accident, wills and powers of attorney, CICA and civil claims, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication, thorough case management and effective negotiation that frequently secured higher settlements. Valued soft skills include empathy, patience, approachability, reassurance, professionalism and responsiveness; clients felt listened to, supported and kept informed throughout often stressful processes. The team is described as diligent, compassionate and trustworthy, delivering efficient, client‑focused service with attention to detail and strong advocacy.

Kept me updated
Professional service
Very helpful
Compassionate approach
Clear communication
Successful outcome
Approachable staff
Expert advice
Prompt responses
Made me comfortable

ReviewSolicitors Review List

Profile image of D smith

D smith

Verified
Personal Injury

Personal injury claim

When dealing with Rhaea she was very good at keeping me informed with all details regarding my case and also gave very good advice even when I wanted to settle my claim due to personal circumstances and advises me against this and 1 week later returned with an improved offer couldn’t recommend her highly enough

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Sandra Barr

Verified

Solicitor

Friendly and professional solicitor. She put me at my ease.

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Doreen Malcolm

Verified

Car accident

Magdalena was always nice to talk with and so very understanding about my emotions. She always put me at ease although I was totally out of my comfort zone.

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Anonymous

Verified

Claim for injury at work

Luke was amazing from start to finish he even got me more than I thought I was entitled too so thank you again.

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C.macneill

Verified
Personal Injury

Car accident claim

Jordan was absolutely top class and thanks to his efforts we managed to get satisfactory outcome to our claim.

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A representative from Thompsons responded to this review

Thank you for your kind feedback! We’re delighted to hear that Jordan provided a top-class service and helped secure a satisfactory outcome for your car accident claim. Achieving the best possible result for our clients is always our priority, and it’s great to know you were happy with the outcome. We’ll be sure to pass on your kind words to Jordan. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

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Other Reviews

Profile image of Scott Campbell

Scott Campbell

Personal Injury

Scott

Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all

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A representative from Thompsons responded to this review

Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.

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Jessie Murray

Personal Injury

Jessie

Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.

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this review

A representative from Thompsons responded to this review

Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.

0
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Elizabeth O'Donnell

Personal Injury

Elizabeth

Perfect service great communication throughout

A representative from Thompsons responded to this review

We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.

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Lisa M

Personal Injury

Lisa

If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you

A representative from Thompsons responded to this review

Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.

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Aneta

Personal Injury

Aneta

I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!

A representative from Thompsons responded to this review

Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.

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