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Thompsons Solicitors LLP

4.8 | 274 Reviews 274 Reviews | Objects Causing Injuries
475 Total Company Reviews info icon Objects Causing Injuries | info icon 475 Total Company Reviews Objects Causing Injuries | info icon 475 Total Company Reviews

Tony Benn House, Victoria Street, Bristol, Avon, BS1 6PP

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Tony Benn House, Victoria Street, Bristol, Avon, BS1 6PP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560149

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

Tony Benn House, Victoria Street, Bristol, Avon, BS1 6PP

Reviews

4.8 /5 274 Reviews
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Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm specialises in personal injury, asbestos/mesothelioma and employment/industrial litigation, showing strong legal expertise and achieving favourable settlements. Clients value professionalism, clear plain‑English explanations, responsiveness, regular updates, compassion and sensitivity (home visits, emotional support) and effective advocacy including quality barristers. Frustrations are rare but include occasional anxiety when staff changes occur and one report of perceived rudeness/concern over success‑fee charges. Overall reviews praise thorough, supportive service and expertise, with isolated issues around communication transitions and billing transparency.

professional
supportive
compassionate
clear communication
knowledgeable
responsive
efficient
home visits
successful outcomes
rude interaction

ReviewSolicitors Review List

Profile image of Mrs Burke

Mrs Burke

Personal Injury

Grateful thanks to Mr Peter Richardson

Mr Peter Richardson took over my personal injury claim and throughout he has been exceptional. Peter provided straight forward advice and negotiated to get the best possible settlement for me. I would highly recommend Peter and Thompsons Solicitors. Peter is professional, knowledgeable, efficient and supportive. He made the legal process less stressful and I cannot thank him enough. I wish him well in his career.

A representative from Thompsons Solicitors LLP responded to this review

Dear Mrs Burke, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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anonymous

Personal Injury

Thompson’s helped me reach an out of court settlement for my personal injury claim

I’m very grateful to David Mole and the team at Thompsons, who helped me to secure personal injury compensation following negligence of my former employer. They were on hand at all times, professional and gave all the advice needed to make fully informed decisions. I was treated with kindness and respect during a period when I lacked confidence and self worth. I’m externally grateful.

A representative from Thompsons Solicitors LLP responded to this review

Dear Anonymous, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to David. regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Isabella Ann Sproston

Personal Injury

Exceptional - The best Solicitors I have ever dealt with

My claim was dealt with by Andrew Venn of the Newcastle Asbestos Team When I was told I had mesothelioma cancer I had so much information to consider all at once I felt overwhelmed. When I instructed Thompsons to make my claim I really didn’t know what to expect. I was worried that I wouldn’t be able to complete the forms or understand the process. When Andrew made his first appointment to meet with me, I was anxious and needed family with me as I expected lots of legal jargon and a person who didn’t really listen to me. I was so wrong! Andrew was fantastic from the very first time we met. He was friendly, easy to talk to and he listened! He always visited me at home at a time and date suitable for me. He explained everything in simple English and ‘held my hand’ throughout this whole process. I found him sensitive, highly knowledgeable and down to earth. He built my trust and by the end of this whole process I could sit and chat with him on my own as I felt that comfortable with him. He was exceptional. Andrew always responded to any contact we made with him and always kept me updated throughout. Nothing was too much for him. Andrew provided the best legal advice and managed to secure compensation for me far exceeding what I actually expected to receive. My whole process took around 10 months from start to finish, which was great, especially when time is of the essence! I can now enjoy some time with my family while I’m still well enough without any worries. I cannot recommend Andrew and his team highly enough. If you find yourself in the same position as me, I would not hesitate to say that you should contact Thompsons Solicitors (and Andrew Venn) and place your claim through them. You won’t regret it and you will experience a smooth, hassle free and highly professional service. Thank you from the bottom of my heart. Ann S

A representative from Thompsons Solicitors LLP responded to this review

Dear Isabella, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Andrew. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle.

0
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Profile image of Joanna Raczkowska

Joanna Raczkowska

Excellent

I would like to express my appreciation to David Mole at Thompsons Solicitors for the full professionalism,knowledge and support shown in my case. From the very beginning I could count on full support,clear explanation of procedures and quick assistance at every stage. I am very thankful that the claim has been settled successfully and the compensation secured exceeded expectations. I highly recommend David and Thompsons Solicitors to anyone. Thank you so much for all your help and support.

A representative from Thompsons Solicitors LLP responded to this review

Dear Joanna, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from David. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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John fox

Happy with the solicitor dealing with our case.

Peter Richardson was very helpful and delt with my claim in a timely manner. Can't fault our experience dealing with Peter, Communication was good and felt he was very knowledgeable.

A representative from Thompsons Solicitors LLP responded to this review

Dear John, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Peter. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo

Reviews

4.8 /5 475 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm specialises in personal injury, asbestos/mesothelioma and employment/industrial litigation, showing strong legal expertise and achieving favourable settlements. Clients value professionalism, clear plain‑English explanations, responsiveness, regular updates, compassion and sensitivity (home visits, emotional support) and effective advocacy including quality barristers. Frustrations are rare but include occasional anxiety when staff changes occur and one report of perceived rudeness/concern over success‑fee charges. Overall reviews praise thorough, supportive service and expertise, with isolated issues around communication transitions and billing transparency.

professional
supportive
compassionate
clear communication
knowledgeable
responsive
efficient
home visits
successful outcomes
rude interaction

ReviewSolicitors Review List

Profile image of Karen Jennings

Karen Jennings

Excellent service from Newcastle Asbestos Team

My Dad was diagnosed with Mesothelioma in the autumn of 2021. There was a Macmillan nurse in the consultation room when he was told that it was a terminal diagnosis. This was a huge shock for him as he had always been such a healthy man. We were given a pack to read through when we got home, and it contained a leaflet from Thompson's Solicitors, in Newcastle. We read through the literature and thankfully chose to give them a call to discuss my Dad's case. Joseph Dowey came to Dad's home to meet myself and my Dad and discuss the possibility of a claim against an employer who my Dad had worked for where he was exposed to asbestos. This was by no means a simple task, lots of questions were asked and answers taken through conversation with my Dad. He was 83 at the time and memories were sometimes difficult to recall. Joseph showed nothing but respect and spent lots of time chatting to my Dad. He took work history and statements from him and also as the case progressed took statements from myself and my Brother. It took a long time to gather all of the information together but Joseph kept me informed at every stage ensuring that we knew what was going on. My Dad sadly passed away in May 2022 and Joseph continued to deal with us until the recent conclusion of the case. He was naturally patient, compassionate and kept me at ease. I cannot recommend him highly enough and he is a credit to the Law firm he represents.

0
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anonymous

Excellent support, proffessional and helpful

I can not rate Thompsons enough. They were kind, supportive and very professional. At a time when I needed support they were there every step of the way.

0
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Profile image of Mrs Burke

Mrs Burke

Personal Injury

Grateful thanks to Mr Peter Richardson

Mr Peter Richardson took over my personal injury claim and throughout he has been exceptional. Peter provided straight forward advice and negotiated to get the best possible settlement for me. I would highly recommend Peter and Thompsons Solicitors. Peter is professional, knowledgeable, efficient and supportive. He made the legal process less stressful and I cannot thank him enough. I wish him well in his career.

A representative from Thompsons Solicitors LLP responded to this review

Dear Mrs Burke, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Profile image of Gray Gondoma

Gray Gondoma

Excellent service

I want to thank Christian for all his hard work supporting me during my case over the last 4 years. He was able to explain to me clearly the process and keep me updated throughout. He was prompt to reply to emails or calls which was very supportive and helpful during a difficult period. I was also provided with a brilliant barrister Helen who supported me, made me feel at ease and took away the pressure of the siruation which made me feel a lot calmer. All round amazing service from the whole team. Thank you for everything!

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A representative from Thompsons Solicitors LLP responded to this review

Dear Gray, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to Christian. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

1
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Profile image of anonymous

anonymous

Personal Injury

Thompson’s helped me reach an out of court settlement for my personal injury claim

I’m very grateful to David Mole and the team at Thompsons, who helped me to secure personal injury compensation following negligence of my former employer. They were on hand at all times, professional and gave all the advice needed to make fully informed decisions. I was treated with kindness and respect during a period when I lacked confidence and self worth. I’m externally grateful.

A representative from Thompsons Solicitors LLP responded to this review

Dear Anonymous, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to David. regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo

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