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Parfitt Cresswell Limited

4.8 | 344 Reviews 344 Reviews | Housing & Property
798 Total Company Reviews info icon Housing & Property | info icon 798 Total Company Reviews Housing & Property | info icon 798 Total Company Reviews

The Keep, 17-21 Victoria Street, Windsor, Windsor, Berkshire, SL4 1HE

Accepting new clients

The Keep, 17-21 Victoria Street, Windsor, Windsor, Berkshire, SL4 1HE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 555624

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Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Parfitt Cresswell Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Parfitt Cresswell Limited are accredited by

The Law Society accreditation awarded to Parfitt Cresswell Limited
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell Limited

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Parfitt Cresswell Limited

Meet the team of Parfitt Cresswell Limited

Contact & Locations - Parfitt Cresswell Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

The Keep, 17-21 Victoria Street, Windsor, Windsor, Berkshire, SL4 1HE

Reviews

4.8 /5 344 Reviews
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Clients say

What clients say about Parfitt Cresswell Limited

The firm specialises in conveyancing, wills, probate, LPAs, employment and family law, with clear expertise in complex property transactions and settlement agreements. Clients praise thorough legal knowledge, efficient, proactive case management and reliable outcomes. Valued soft skills include clear, patient communication, empathy, professionalism, responsiveness and calm reassurance during stressful or emotional matters. Reviewers highlight teamwork, persistence and trustworthiness, noting the firm makes complex processes understandable and provides supportive, client‑focused service.

clear explanations
friendly staff
prompt responses
professional conduct
calming manner
trustworthy advice
thorough work
good communication
compassionate support
efficient service

ReviewSolicitors Review List

Profile image of Jonathan Taylor

Jonathan Taylor

Verified
Housing & Property

Thorough and professional

A thoroughly professional service from start to finish. I was kept informed at every step of the process and my options were fully explained. A huge thank you to Jo and her team for handling the whole house move with tenacity, making for a smooth transaction.

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Genni

Verified
Housing & Property

House Purchase

Overall it was a very positive experience though there were periods during the process when regular updates would have been helpful as it seemed that nothing was happening.

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this review

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Lesley Lesley

Verified
Housing & Property

Sale of 3 white hart cottages SL62NF

I could always speak to her personally to resolve any concerns or issues, always an immediate response. She is professional, trustworthy and quite remarkable

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Lesley, Thank you for taking the time to leave a review. We really do appreciate it! We're pleased to hear that you had such a positive experience with Sharon and that your matter completed successfully. If we can be of assistance in the future, please do contact us or let Sharon know and we will be happy to assist. Thanks so much. Lesley. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Clare P

Verified
Housing & Property

Great service with a personal touch

We were selling our Mum’s house. Jo and Mandy were a great team supporting us through the purchase. Our first buyers pulled out of their offer and Jo and Mandy moved seamlessly to work with our new buyer’s. This has not been a straightforward sale - Jo and Mandy have kept us right every step of the way. Thank you.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Clare, Thank you for taking the time to leave such a lovely review. We are delighted to hear that Jo and Mandy were able to support you through what sounds like a particularly challenging sale. Your kind words will mean a great deal to them. We appreciate you placing your trust in us to handle the sale of your mum's property. If we can assist with any further legal matters, please do get in touch. We wish you all the very best for the future. Thanks Clare. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

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Anonymous

Verified
Family Law

Poor customer care

My original solicitor left the firm mid case. I was handed over to Sharon. The first thing she did was send me a bill for a meeting we hadn’t had. Impossible to get hold of and when I finally did she was incredibly dismissive of me.

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Other Reviews

Profile image of Conor Vennard

Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Darren Seward

Housing & Property

Darren

Jo was on the case and kept us updated throughout the process. Would highly recommend her.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Mark Griffiths

Housing & Property

Mark

Gwen was informative, professional and always responsive to any queries regarding the process in selling our property.

Legal experts tagged in
this review

Dear Mark, Thanks for taking the time to leave a positive review. We're pleased to hear that you had a good experience and we will pass your kind feedback onto Gwen. If we can be of any further assistance, please do let us know. Thanks Mark. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Mandy Griffiths

Mandy

We recently completed the sale of a property where Parfitt Creswell (Windsor) acted for our buyers. What should have been a straightforward transaction took nine months to complete. In our experience, much of the delay appeared to be due to poor communication and a lack of responsiveness from Parfitt Cresswell. All parties involved spent considerable time chasing updates, often receiving no response for weeks at a time. I would not normally leave a review for a company I had not personally instructed, but the level of communication throughout this transaction was so poor that I felt it was important to share my experience. Based on our experience, I would not recommend Parfitt Creswell.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mandy, Thank you for sharing your perspective. We appreciate that property transactions can be stressful and that different parties involved may have differing views of the process. As solicitors, our professional duty is to act in the best interests of our client and in accordance with their instructions. As you were not our client in this matter, it would not be appropriate for us to comment on the specific circumstances referred to in your review. We can, however, confirm that throughout the transaction we remained committed to providing professional advice and representation in accordance with our client's legal interests and instructions. We acted proactively throughout, progressing all matters within our control promptly and diligently while working towards the best possible outcome for our client. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

0
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Profile image of Kki hobby

Kki hobby

Housing & Property

Kki

Engaged Copley Clark to help me with a transfer of ownership.. Very happy with the service provided by Gwen and Paruni. Would recommend.

Legal experts tagged in
this review

Hi Kki, Thank you for taking the time to leave a review. We really appreciate it. It's great to see that you were happy with the service provided by Gwen and Patuni. If we can be of any further assistance in the future, please do get in touch. Best wishes, Client Services Team Copley Clark - part of Parfitt Cresswell Solicitors

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Reviews

4.8 /5 798 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Parfitt Cresswell Limited

The firm specialises in conveyancing, wills, probate, LPAs, employment and family law, with clear expertise in complex property transactions and settlement agreements. Clients praise thorough legal knowledge, efficient, proactive case management and reliable outcomes. Valued soft skills include clear, patient communication, empathy, professionalism, responsiveness and calm reassurance during stressful or emotional matters. Reviewers highlight teamwork, persistence and trustworthiness, noting the firm makes complex processes understandable and provides supportive, client‑focused service.

clear explanations
friendly staff
prompt responses
professional conduct
calming manner
trustworthy advice
thorough work
good communication
compassionate support
efficient service

ReviewSolicitors Review List

Profile image of Ray Welch

Ray Welch

Verified
Wills, Trusts & Probate

Renewing my will

Each step carefully explained and options. Explored

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this review

0
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Sara

Verified

Settlement Agreement

Natasha was very helpful, explaining the agreement in detail and terms I could understand. She was very prompt in her turnaround which was very much appreciated.

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Richard

Verified
Family Law

Divorce Proceedings

Great support from Eve throughout; knowledgeable, clear communication, and a calming influence!

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Richard, Thank you for the positive review. We're pleased that Eve was able to assist you with your matter and that you found her a calming influence. We will be sure to pass this feedback onto her. If we can be of any further assistance, please do get in touch. Thanks Richard and all the best for the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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James James

Verified

Wills

Good service , explained the process to us in a clear manner

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear James, Thank you for taking the time to leave feedback. We really appreciate it! If we can be of any further assistance, please do not hesitate to get in touch. Thanks James and all the best, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Felicity

Felicity

Verified
Wills, Trusts & Probate

Nothing was too much trouble

My godmother wanted a local solicitor, having moved area. She had decided to amend her Will and I found her a solicitor. Carole came to her home and was kind and supportive in the process, while being utterly professional. She answered questions any time they were asked and nothing was too much trouble.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Felicity, Thank you for the kind review. We're very pleased to hear that you were happy with the service provided by Carole and hope that your godmother is settled and enjoying the local area. If we can be of any further assistance, please do let us know. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Other Reviews

Profile image of M Evans

M Evans

A client

We found Vicky to be friendly, helpful and efficient. Highly recommend

A representative from Parfitt Cresswell Limited responded to this review

Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Conor Vennard

Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Profile image of Darren Seward

Darren Seward

Housing & Property

Darren

Jo was on the case and kept us updated throughout the process. Would highly recommend her.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
Collected on: Google collection source logo
Profile image of Mark Griffiths

Mark Griffiths

Housing & Property

Mark

Gwen was informative, professional and always responsive to any queries regarding the process in selling our property.

Legal experts tagged in
this review

Dear Mark, Thanks for taking the time to leave a positive review. We're pleased to hear that you had a good experience and we will pass your kind feedback onto Gwen. If we can be of any further assistance, please do let us know. Thanks Mark. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
Collected on: Google collection source logo
Profile image of Mandy Griffiths

Mandy Griffiths

Mandy

We recently completed the sale of a property where Parfitt Creswell (Windsor) acted for our buyers. What should have been a straightforward transaction took nine months to complete. In our experience, much of the delay appeared to be due to poor communication and a lack of responsiveness from Parfitt Cresswell. All parties involved spent considerable time chasing updates, often receiving no response for weeks at a time. I would not normally leave a review for a company I had not personally instructed, but the level of communication throughout this transaction was so poor that I felt it was important to share my experience. Based on our experience, I would not recommend Parfitt Creswell.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mandy, Thank you for sharing your perspective. We appreciate that property transactions can be stressful and that different parties involved may have differing views of the process. As solicitors, our professional duty is to act in the best interests of our client and in accordance with their instructions. As you were not our client in this matter, it would not be appropriate for us to comment on the specific circumstances referred to in your review. We can, however, confirm that throughout the transaction we remained committed to providing professional advice and representation in accordance with our client's legal interests and instructions. We acted proactively throughout, progressing all matters within our control promptly and diligently while working towards the best possible outcome for our client. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

0
Collected on: Google collection source logo

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