Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

4.6 | 50 Reviews 50 Reviews | Family Law
24,909 Total Company Reviews info icon Family Law | info icon 24,909 Total Company Reviews Family Law | info icon 24,909 Total Company Reviews

9 Hills Road, Cambridge, Cambridgeshire, CB2 1GE

Accepting new clients

9 Hills Road, Cambridge, Cambridgeshire, CB2 1GE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 651522

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Slater And Gordon Uk Limited

Meet the team of Slater And Gordon Uk Limited

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

9 Hills Road, Cambridge, Cambridgeshire, CB2 1GE

Reviews

4.6 /5 50 Reviews
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Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across personal injury, clinical negligence, employment (settlement agreements, tribunals), probate and wills, medical and road-traffic claims, industrial injury and SEND/education appeals. Reviewers value clear, prompt communication, professionalism, detailed legal knowledge and strong case management. Soft skills highlighted include empathy, patience, reassurance, tenacity, responsiveness and practical guidance; clients repeatedly note staff are supportive, diligent and persistent in achieving good outcomes.

efficient service
prompt responses
clear advice
professional manner
kept informed
compassionate support
knowledgeable staff
tenacious advocacy
good communication
successful outcomes

ReviewSolicitors Review List

Profile image of Kajal

Kajal

Family Law

Initial consultation

Had an initial consultation with Jenniffer who was amazing and extremely knowledgeable. Gave me clear and concise information and support both during the call and then via a follow up email. The best advice received and extremely quick at responding which makes everything a lot less stressful.

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A representative from Slater And Gordon Uk Limited responded to this review

Hi Kajal, Thank you so much for your 5* review and for your kind words about our colleague, Jenniffer. It was our pleasure to provide you with an excellent service and we will share your kind words with her. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Valerie

Family Law

Excellent family law team

Jenniffer Brunt and her team were wonderful in helping me negotiate my divorce - they were responsive and helpful at every turn, really efficient, and a pleasure to deal with. Highly, highly recommend.

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Nicola

Family Law

Conclusion of case

I would highly recommend Nemanja at Slater and Gordon. She was very professional and friendly and I always felt like she was on my side. She kept me up to date with how the case was progressing, and gave valuable advice. I have never had to deal with a solicitor before but Nemanja helped me understand what was happening and it calmed a very frustrating situation. If anyone else reads this and isn't sure what to do, don't hesitate, thay we're amazing. Thank you.

0
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Laura

Family Law

If I Could Pick Zero Stars I would

If I could rate zero I would. DO NOT use this firm if you want trust and as your spending a lot of money for a service, trust should be a given. I’m currently taking them to Ombusdman. They add unnecessary phone calls and emails to their bill, people put their name on the bill I’ve never been explained who they are or what they’re doing working on my case, question go unanswered, they don’t respond in a timely manor but will say it’s due to staff being on leave. They partially double their quote but slipping it in to an email, without mentioning the quote would be go up and explain their reasoning. You are then tied in for a long period of time as they have 7 weeks to investigate your complaint and no other solicitor is keep to take on a case that’s with Ombusdman. Be warned. Stay away. They see pounds signs and nothing else.

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A representative from Slater And Gordon Uk Limited responded to this review

Hi Laura, Thanks for taking the time to leave us a review. We are sorry to hear that you were not completely satisfied with your experience. This is not the high level of customer satisfaction we strive for. In response to your concerns, we wish to emphasize that our financial estimates are fair, transparent, and fully communicated from the outset. At Slater & Gordon, clients' satisfaction is very important to us. Since you have exhausted our complaint process, we encourage you to engage with the legal ombudsman; this will not affect future legal representation. Kind regards Simon Murphy Customer Analyst

2
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Layna

Family Law

Name change

Amazing that you can do a name change WITHOUT seeing any photo ID

A representative from Slater And Gordon Uk Limited responded to this review

Hi Layna Thank you for leaving a review. We're sorry to hear that you are unhappy with the service you have received and would like to investigate this further. A separate message has been sent to you via Review Solicitors. We would be grateful if you could please provide the necessary information, to help us locate your case. Or could you please email CustomerExperience@slatergordon.co.uk quoting your review, case reference or home address to help us locate your case and address the matter accordingly. Kind regards Shannon Hayley Customer Analyst

1
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Other Reviews

Profile image of Ernest Gandidzanwa

Ernest Gandidzanwa

Ernest

Francesca Grey was so helpful during my initial family law consultation. The breakdown on what is required to be done and the advice was excellent. I would want Francesca to represent me through my divorce journey.

Hi Ernest, Thank you so much for your 5* review and for your kind words about our colleague, Francesca. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenniffer, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

0
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Profile image of Anna

Anna

Anna

Jodie was friendly, she put me at ease, listened to the details of my circumstances and answered my (many) questions. She gave me clear information and advice on the next steps I should be taking. The typical costs involved were also discussed. As a result of our conversation, I feel much less daunted by the divorce process.

0
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thommcevoy

thommcevoy

Atrocious services. Firstly, we have now found out that they provided incorrect legal advice on multiple items. Their letters are filled with incorrect grammar and incorrect information, which they then charge you for time to correct if you highlight the items and lastly, which is the most significant issue… despite them knowing the whole situation and being asked on more than one occasion not to do so they shared the new postal address of their client with a former abuser. Not only a massive breach of Data Protection but is also incredibly dangerous given the situation that they where fully aware of… Please avoid this company if you can.

Hi, We are saddened to see you left us a negative review. If you feel there is anything further you think we could assist you with, please don't hesitate to contact us at CustomerExperience@slatergordon.co.uk and we may be able to resolve any issues. Kind regards Lee Jones Customer Analyst

0
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Nick

Nick

This firm have been present and engaged throughout my wife’s case. She received regular professional updates and the fees were explained in full. They have pushed on to a successful outcome and we can’t thank them enough

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nick, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide your wife with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lee Jones Customer Analyst

0
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Geoff

Geoff

From start to finish both Manvendar and Emily were always available with support and advice. Both very knowledgeable, respectful and responsive. I would highly recommend Slater and Gordon. Thank You so much for representing my daughter and our family throughout a very difficult and emotional journey. Kind regards.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Geoff, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with the assistance of Manvendar and Emily and we will certainly share your review with them who will be delighted by your kind words. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

0
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Reviews

4.4 /5 24909 Reviews
Filter your results
Star rating
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Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across personal injury, clinical negligence, employment (settlement agreements, tribunals), probate and wills, medical and road-traffic claims, industrial injury and SEND/education appeals. Reviewers value clear, prompt communication, professionalism, detailed legal knowledge and strong case management. Soft skills highlighted include empathy, patience, reassurance, tenacity, responsiveness and practical guidance; clients repeatedly note staff are supportive, diligent and persistent in achieving good outcomes.

efficient service
prompt responses
clear advice
professional manner
kept informed
compassionate support
knowledgeable staff
tenacious advocacy
good communication
successful outcomes

ReviewSolicitors Review List

Profile image of Graham

Graham

Haley Reeves was outstanding in the matter of my claim

In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Nadia

Personal Injury Claim

My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Mick Sheldon

Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Grant

Grant

Personal Injury

Injury Claim

I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

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0
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Craig Faskin

Excellent customer support

What can I say!!! Recently my case was dealt with by Shuiken Chan at Slater and Gordon Scotland Ltd. Her tenacity, determination and professionalism was above and beyond throughout the process. Shuiken is an absolute credit to her organisation and I can’t thank her enough. Keep up the great work.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Craig, Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Other Reviews

Profile image of Candy Santana

Candy Santana

Candy

I had an excellent experience with this law firm after my road traffic accident. A special thank you to Caroline Bolton for her professionalism, dedication, and support throughout my case. She made the whole process stress-free and achieved a great outcome. I truly appreciate all her hard work and highly recommend both Caroline and the firm.

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Katrina Navickas

Katrina

A very efficient and diligent service from start to finish. My documents were quickly processed by the team, and then Andrew Allan was excellent in responding, checking my case, and providing detailed advice and prompt feedback. I also appreciated Millie Jenkins's work on the case. I would highly recommend this firm.

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Profile image of Hannah Richards

Hannah Richards

Hannah

Andrew Allan at Slater and Gordon more than met my expectations handling my settlement agreement. Clear, professional advice, quick turnaround, and a warm, confident manner that made me feel in safe hands from the outset. Great value from the firm too.

0
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Devon Briggs

Devon

I bought a house with their help 4 years ago. Many things were missed off ( not mentioned to us ) which has now made me trying to sell my house VERY hard.

Hi Devon, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

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Zack Stobbart

Zack

Very good experience. I dealt with Amanda Kidd and any questions I needed answers to at anytime she always made sure to let me know and kept me in the loop throughout the hole process. Would 100% recommend.

Hi Zack, Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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