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Tilly Bailey & Irvine LLP

4.4 | 23 Reviews 23 Reviews | Conduct of Employment Agencies and Employment Businesses Regulations
1,296 Total Company Reviews info icon Conduct of Employment Agencies and Employment Businesses Regulations | info icon 1,296 Total Company Reviews Conduct of Employment Agencies and Employment Businesses Regulations | info icon 1,296 Total Company Reviews

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Accepting new clients

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439536

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
85%
Value for
Money
91%
Success
Rate
91%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.4/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Reviews

4.4 /5 23 Reviews
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Rating

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Clients say

What clients say about Tilly Bailey & Irvine LLP

Clients praise the firm for expertise in conveyancing, mortgages, remortgages, probate, personal injury, family and court work, and commercial matters. Reviews highlight fast, thorough, and professional legal handling, strong technical knowledge and attention to detail. Valued soft skills include clear, timely communication, responsiveness, patience, empathy and reassurance during stressful cases, plus friendliness, proactivity and accessibility. Many note efficient problem‑solving, organised case management and helpful guidance for first‑time buyers, leading clients to feel confident, supported and well represented.

quick
efficient
clear communication
responsive
professional
helpful
knowledgeable
friendly
supportive
proactive

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Tina

Verified
Housing & Property

conveyancing

Despite difficulties in getting information from the leasehold managing agent , the whole process was remarkably stress free.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to our conveyancing team.

0
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Ian

Employment

settlement agreement

The person who dealt with me,Joan Cassons, was extremely helpful and pleasant. She guided me through the whole process in a friendly manner whilst pointing out the more complex legal jargon, explaining each bit for me to understand. I would recommend this firm to anybody as throughout they were efficient and kept me informed every step of the journey

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments onto Joan and the team.

0
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Anonymous

Verified
Housing & Property

Moving

An easy move carried out quickly and professionally and helpfully.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments onto the team.

0
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helen

Employment

Settlement

Excellent friendly service Joan went through everything making sure I understood what was happening, she explained each section to me.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments onto Joan and the team.

0
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Other Reviews

Profile image of Charlotte

Charlotte

Charlotte

We were put in touch with TB&I via our Mortgage advisor, and within 48 hours we have stopped using this solicitor for the purchase of a house. I called up and paid £475 to begin the searches, and even got a text confirming receipt of the payment. Only 3 hours later i was contacted by email from a paralegal working on our case, who said I needed to make payment for the searches, and that the cost was £425, due to go to £475 the next day. So right away I felt cheated out of £50, when I called to discuss this I was given some rubbish about how the email was wrong and it was in fact £475 - convinient. The next day, I then discover that they have taken the £475 TWICE. I was told that this would be refunded today (Friday) and it has not been. This is now holding up payment to the new solicitors we have. £475 is a lot of money and I cannot afford to wait for it. Please note - all of the above has taken place within 48 hours. I dread to think how the process would have gone had we have stuck with them for the purchase. When I have emailed enquiring about the refund, all I get are vague email replies stating the funds "should" be back and are due into my account - i should hope they are due in my account - but when?!? TB&I have wrongly taken £475 of my money and now are ignoring my emails. Utter shambles

A representative from Tilly Bailey & Irvine LLP responded to this review

We apologise that you haven’t experienced the high level of customer service that we pride ourselves upon. We would be grateful if you could contact us with your details so we can discuss this matter with the team involved. Thank you for taking the time to leave us your feedback.

1
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Emma

Housing & Property

Emma

Good solicitors, very efficient service. They were happy to answer questions and responded very quickly.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We're delighted you had a good experience with us.

0
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John

Employment

John

We had a meeting with an employment solicitor, which was ok.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. I will pass your comments over to the team.

0
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Joan

Joan

Visit was very efficient. Excellent meeting with very helpful solicitor.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a lovely review. We are delighted that you had a good experience with us.

0
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Derek

Derek

Trust them to get the job done

0
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Reviews

4.5 /5 1296 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

Clients praise the firm for expertise in conveyancing, mortgages, remortgages, probate, personal injury, family and court work, and commercial matters. Reviews highlight fast, thorough, and professional legal handling, strong technical knowledge and attention to detail. Valued soft skills include clear, timely communication, responsiveness, patience, empathy and reassurance during stressful cases, plus friendliness, proactivity and accessibility. Many note efficient problem‑solving, organised case management and helpful guidance for first‑time buyers, leading clients to feel confident, supported and well represented.

quick
efficient
clear communication
responsive
professional
helpful
knowledgeable
friendly
supportive
proactive

ReviewSolicitors Review List

Profile image of Beckie

Beckie

Housing & Property

Buying a house.

I can honestly say that the experience I have had with Tilly Bailey & Irvine has been fantastic. Nothing was ever to much, every query or question was answered and all my emails replied to promptly. I used Jessica Borthwick & Team based at the Hartlepool Office and everything was done quickly and professionally. An easy process from start to finish. Thankyou again.

0
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Emma Piasecki

Verified
Housing & Property

Excellent service - highly recommend Eve Graham and her team

Eve Graham is excellent - she is professional, courteous and incredibly efficient. Eve ensured that a recent sale progressed quickly, completed as soon as possible and she kept me informed throughout. I highly recommend Eve.

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Charlie Thubron

Verified
Housing & Property

Excellent service- Hartlepool branch

Tilly Bailey & Irvine LLP were amazing throughout the process of helping me get my mortgage by completing all the legal side of things very quickly and efficiently. The team were always willing to help, special thankyou to Kelly for her great service as this process can be stressful but this solicitor firm made us feel at ease.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Profile image of Faith Ebengho

Faith Ebengho

Verified
Housing & Property

Mortgage

Excellent experience working with Lucy Levoir and her legal team. They handled my mortgage and possessions paperwork with the utmost professionalism. Communication was fantastic throughout the entire process, and they always too the time to answer my questions. I couldn't have asked for a better team to represent me."

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Lucy and the team who will be very pleased to hear this!

0
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Profile image of Irene

Irene

Verified
Housing & Property

House move

Excellent service. Always available to help and answer any queries.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Other Reviews

Profile image of Tracy Lythe

Tracy Lythe

Housing & Property

Tracy

Jessica & Michelle and the rest of the team made our stressful time very easy, the communication was second to none , barely no waiting time on response to even the simplest questions , thank you all so much

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Jack Percival

Housing & Property

Jack

Jasmine Matthew’s has been absolutely incredible. Being a first time buyer I was a complete beginner but she has been absolutely on it from start to finish, answering all questions I had whilst be very personable and friendly. I fully intend to use TBI again and hope to have jasmine dealing with my future purchases as the process from my side of the chain was flawless heavily down to her.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jasmine and the team who will be very pleased to hear this!

0
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Profile image of Rachael Oliver

Rachael Oliver

Rachael

Highly reccommend Tilly, Bailey and Irvine. My solicitor was excellent, responsive, communicated well. You are really in good hands with TBI.

Thanks for this 5 star review Rachael. We'll pass this onto our entire team of solicitors, in all branches across including Hartlepool, Stockton and as far as Sunderland. They'll be over the moon to hear about how happy you were with the legal help you received. Thank you!

0
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Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Jill Butler

Housing & Property

Jill

We have recently used Maria Northrop's team from TBI conveyancing Stockton office for the sale of my son's property. There were a few issues with the buyer which caused a few concerns, but Maria and her team especially Laura and Kelly were always helpful, courteous and polite during any transaction. They are currently handling the purchase of my son's new property and I would highly recommend them for any conveyancing support. Thank you for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
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