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Tilly Bailey & Irvine LLP

4.5 | 31 Reviews 31 Reviews | Lasting Powers
1,357 Total Company Reviews info icon Lasting Powers | info icon 1,357 Total Company Reviews Lasting Powers | info icon 1,357 Total Company Reviews

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Accepting new clients

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439536

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
88%
Value for
Money
Value for money: 88%
5% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.4/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
Value for money: 89%
6% above
national average
91%
Success
Rate
Satisfied with outcome: 91%
9% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Reviews

4.5 /5 31 Reviews
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Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm is praised for its expertise in conveyancing, house sales and purchases, remortgages, Help to Buy matters, probate and related property paperwork. Clients value its speed, efficiency and strong legal knowledge, particularly in managing complex or time-sensitive transactions. Soft skills repeatedly highlighted include clear communication, regular updates, patience, friendliness, professionalism, approachability and reassuring support. Many reviewers note that the team explains matters in plain English, is proactive in chasing progress, and helps reduce the stress of moving or other legal processes.

Quick efficient service
Regular updates
Clear communication
Professional support
Friendly team
Prompt responses
Helpful guidance
Knowledgeable staff
Stress-free process
Thorough advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Probate

I would give zero stars if i could! TBI have been ‘managing’ my grandparents estate. One passed away THREE years ago and the other nearly two. Probate went through nearly a year ago and TBI have still failed to process the formalities. The lack of communication has been appalling. The majority of the rest of the family have removed their own wills from TBI due to their poor standards. My grandparents trusted TBI to resolve their estate upon passing. They would be furious to know about this farce!

A representative from Tilly Bailey & Irvine LLP responded to this review

We apologise that you haven’t experienced the high level of customer service that we pride ourselves upon. We would be grateful if you could contact us with your details so we can discuss this with the team involved as, due to anonymity, we are currently unable to locate the matter. Thank you for taking the time to leave us your feedback.

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Mark

Verified
Housing & Property

Sale of house and probate

Professional, efficient, courteous and compasionate. All that you want when selling your late Mothers house. Highly recommended. Used Maria Northrop's team.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
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Paul and Sandra Down

Wills, Trusts & Probate

A1 service

Having dealt with many different solicitors over a lifetime TB&I stand out as an excellent organisation. Through selling a house, setting up "Power of Attorney" documents and updating Wills everything has been dealt with speedily, with minimum stress and to our complete satisfaction.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Jeremy Stockdale

Verified
Housing & Property

House sale

My brother and I are delighted with the service we received from Tilly, Bailey and Irvine with the sale of our Mum’s property after her sad passing last year. There were a number of challenges with the bottom of the chain and we were kept informed of progress at all times. Particular thanks to Jessica for her professionalism and support.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jess and the team who will be very pleased to hear this!

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Matt Davis

Verified
Housing & Property

Great Service

Tilly Bailey & Irvine have been brilliant managing my house sale on a probate, highly recommended

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!

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Other Reviews

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Mary Carter

Housing & Property

Mary

Maria Northrop of the Stockton office led me through a long and protracted sale and a complicated purchase. Very professional when dealing with my matters and an unusual scenario purchasing a house in probate. I would recommend.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

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Genna

Housing & Property

Genna

I used this solicitors to buy a house. When I bought my first house the solicitors I used would take days to reply to emails and didn’t really explain the legal terminology to me, so I expected the same from TBI, however I could have been more wrong. Alison and her team were amazing, answering any questions I had. All of my emails were answered on the same day. I also got equity from my previous home with the help from Denise, she was brilliant and explained everything simply and clearly. Thank you to all of the teams that I dealt with. Your help is much appreciated and made a stressful time a lot more relaxed ☺️

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!

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Lucy

Wills, Trusts & Probate

Lucy

Excellent service received from Lynda, could not recommend her highly enough. Excellent communication throughout.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!

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Claire

Wills, Trusts & Probate

Claire

I just want to post that we had a fantastic experience with Michelle in the Hartlepool office last week. We had some missing documents from my late father from a different firm and she went above and beyond to help us. We had limited information and her communication was fantastic. We will definitely return for our own Wills, thank you so much for making a difficult situation so easy

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Michelle and the team!

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Julie

Wills, Trusts & Probate

Julie

I would like to thank shelly Hissit and her team at the Hartlepool branch.when my mam passed away shelly took care of everything for me from start to finish and was a big help to me especially when your grieving so thankyou to everyone involved in getting mams estate closed excellent service thankyou .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Shelley and the team!

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Reviews

4.5 /5 1357 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm is praised for its expertise in conveyancing, house sales and purchases, remortgages, Help to Buy matters, probate and related property paperwork. Clients value its speed, efficiency and strong legal knowledge, particularly in managing complex or time-sensitive transactions. Soft skills repeatedly highlighted include clear communication, regular updates, patience, friendliness, professionalism, approachability and reassuring support. Many reviewers note that the team explains matters in plain English, is proactive in chasing progress, and helps reduce the stress of moving or other legal processes.

Quick efficient service
Regular updates
Clear communication
Professional support
Friendly team
Prompt responses
Helpful guidance
Knowledgeable staff
Stress-free process
Thorough advice

ReviewSolicitors Review List

Profile image of EstherM

EstherM

Housing & Property

Would not recommend

Tilly Bailey and Irvine have been dealing with my house move for a little over a year now. At the beginning of proceedings I found them to be quick to reply and helpful, but over the last 6 months they have been very poor. Not replying to emails, not acting in a timely manner and giving what turned out to be inaccurate advice and guidence about our case. Our case is ongoing, we complained on the 30th and again on the 9th and have had no response at all from either. Would not recommend at all, I wish we'd gone with someone else.

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Ben F

Verified
Housing & Property

Excellent Service

I recently dealt with Leanne Scott and her team on a house purchase. I was delighted with how quickly and efficiently everything was dealt with. Information came through regularly and I couldn't be happier with the service I received. Thank you!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

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Chris C

Verified
Housing & Property

TBI Stockton

Thank you to Laura and the team for all your hard work during my sale and purchase. Communication was great throughout, and I really appreciated the support during a stressful process.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Laura and the team who will be very pleased to hear this!

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Anonymous

Verified
Housing & Property

Fast, efficient, and professional

I couldn't be happier with Leanne Scott and her team. They handled my house purchase with incredible speed and efficiency, all while being so warm and supportive from start to finish. very highly recommended

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

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Julian hewison

Verified
Housing & Property

Purchase 81 Darlington lane, Norton

Great service as always, the team were quick, reliable and very professional

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Other Reviews

Profile image of Matthew Massey

Matthew Massey

Matthew

Alison, Meg and Christopher from conveyancing team 4 made my experience of moving such a pleasure. After a not so nice move with another solicitors a few years ago I was dreading it. Working around the clock to get things done and all of them lovely people. I never want to move again but if I do I will 100% be using this team. I wish every one of them well in life and wish all of the the best. Much love ❤️

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paul redhead

paul

Maria Northrop at Stockton office dealt with our recent sale. Totally professional and courteous from beginning to end. Fee was very competitive. (Always a plus point)!

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Callum Owens

Housing & Property

Callum

Denise at Tilley Bailey & Irvine was very prompt and clear with her responses, she was very helpful in the remortgage process and was easy to deal with. Highly recommend Tilly Bailey & Irvine to anyone.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

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Chloe Corrigan

Housing & Property

Chloe

Recently used Bethany Smith as our solicitor whilst buying our first home. Beth was excellent, she responded to all queries within a timely manner & was efficient with getting any tasks required done. Throughout the process she has been so friendly, helpful and so knowledgable. Would 100% recommend, Thankyou again for the seamless process!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Bethany and the team who will be very pleased to hear this!

1
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Nikki Stainsby

Crime/ Criminal Defence

Nikki

Tyler was amazing. Everytime we have worked with him, hes got the best result for us. He is very careful with his words and considers every possibility there is. I would highly recommend him if you need a solicitor. He will always be our go to! Worth his weight in gold!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Tyler and the team who will be very pleased to hear this!

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