Tilly Bailey & Irvine LLP logo

Tilly Bailey & Irvine LLP

4.3 | 34 Reviews 34 Reviews | Collaborative Separation
1,288 Total Company Reviews info icon Collaborative Separation | info icon 1,288 Total Company Reviews Collaborative Separation | info icon 1,288 Total Company Reviews

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Accepting new clients

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439541

Visit website
Tilly Bailey & Irvine LLP |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.3
Excellent
81%
Value for
Money
85%
Success
Rate
82%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.6/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.1/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Reviews

4.3 /5 34 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, property sales/purchases, remortgages, probate, family and courtroom matters, and regulatory issues, demonstrating strong technical expertise and reliable outcomes. Clients consistently praise clear, prompt communication, professionalism, efficiency and good use of online case portals. Valued soft skills include empathy, patience, reassurance, approachability and responsiveness; teams are described as supportive, proactive, friendly and calm under pressure, helping clients through stressful or complex situations with practical, trustworthy guidance.

Excellent communication
Professional service
Friendly staff
Responsive team
Efficient process
Helpful guidance
Compassionate support
Timely completion
Knowledgeable solicitors
Clear explanations

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

TBI

I dealt with Rachael Lee she was the best solicitor I have ever dealt with and all my future works will go through her. We had an awkward situation with a purchase she dealt with it brilliantly. She made a difficult situation seem easy and explained everything in easy ways to understand.I couldn’t reccomend them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Derek Cogdon

Derek Cogdon

Verified
Housing & Property

Stirling Service

Leanne Scott and her team have been absolutely fantastic from-start to finish. She had to deal with a vendor solicitor, making everyone process slow. Not for Leanne and her team trying at the end. They achieved the outcome we needed and we moved on planned date. An absolute pleasure dealing with them

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Family Law

Professional and friendly

A really professional yet friendly approach to sensitive legal matters. Nothing was too much hassle and guidance / advice was provided at every step of the way. I would definitely recommend.

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

A positive experience

Jessica Borthwaite… A professional solicitor who was quick to respond to emails and get the process completed.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jessica and the team!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nigel

Nigel

Verified
Housing & Property

Great service

The general experience using these solicitors has been good. When I’ve had a question or required them to make contact with the other parties on both my sale and purchase, they have done as requested. Providing feed back at all times. All round it’s been a very good experience.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jon Walker

Jon Walker

Corporate Law

Jon

I'd like to thank Jonathan Fletcher of TBI Wynyard for helping us avoid an elaborate scam involving a trademark. Jonathan's prompt and professional approach provided reassurance and stopped us making a potentially costly mistake.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jonathan and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of jade

jade

Crime/ Criminal Defence

jade

I can’t thank Tyler Plummer enough for the incredible support and dedication they showed during one of the most difficult experiences of my life. Losing my dog was emotionally overwhelming, and the legal process of fighting to get him back felt impossible at times — but Tyler was there every step of the way. Their communication was outstanding from start to finish. They kept me informed at every stage, explained everything clearly, and always made time to answer my questions, no matter how small. I truly felt listened to, supported, and understood. Thanks to their professionalism, compassion, and persistence, I was able to navigate the situation with confidence. I genuinely couldn’t have asked for a better solicitor. If you need someone who not only knows the law but also cares about their clients on a human level, I highly recommend Tyler.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over toTyler and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Rosemary

Rosemary

Housing & Property

Rosemary

Excellent service - timely, efficient and with good communication, our remortgage was carried out very swiftly and with no issues. Highly recommend Denise Donkin.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thanks for the 5 star review, we're glad to hear that our conveyancing department were able to help you with your remortgage. Our conveyancing solicitors pride themselves on being able to help clients in a quick, stress-free way. Thank you for choosing TBI!

1
Collected on: Google collection source logo
Profile image of OmerAhmed2009

OmerAhmed2009

Housing & Property

OmerAhmed2009

I want to say how pleased I was with the professionalism and support you provided me throughout the process of my remortgage especially Denise Donkin

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team!

0
Collected on: Google collection source logo
Profile image of Tricia

Tricia

Tricia

I was encouraged to use these solicitors by my estate agent as it would make things smoother. I bitterly regretted this decision. It proved frustrating. I live in NE Lincolnshire, and had to do everything remotely. I would leave voicemails with the receptionists, and the solicitor herself, and my calls were never returned. Also, my emails were not always replied to. In fairness, when things got very stressful at the end, they were brilliant and I actually got to speak to my solicitor but this didn't make up for the frustrations I experienced earlier on in the process. If I had gone with our local solicitor as I had originally planned to do, things would have been so much less stressful for me. As I said at the beginning, I regretted going with them.

A representative from Tilly Bailey & Irvine LLP responded to this review

We apologise that you haven’t experienced the high level of customer service that we pride ourselves upon. We would be grateful if you could contact us with your details so we can discuss this matter with the team involved. Thank you for taking the time to leave us your feedback.

0
Collected on: Google collection source logo

Reviews

4.5 /5 1288 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, property sales/purchases, remortgages, probate, family and courtroom matters, and regulatory issues, demonstrating strong technical expertise and reliable outcomes. Clients consistently praise clear, prompt communication, professionalism, efficiency and good use of online case portals. Valued soft skills include empathy, patience, reassurance, approachability and responsiveness; teams are described as supportive, proactive, friendly and calm under pressure, helping clients through stressful or complex situations with practical, trustworthy guidance.

Excellent communication
Professional service
Friendly staff
Responsive team
Efficient process
Helpful guidance
Compassionate support
Timely completion
Knowledgeable solicitors
Clear explanations

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

0
Collected on: ReviewSolicitor collection source logo
Profile image of Janet Obiri-Yeboah

Janet Obiri-Yeboah

Verified

First Experience

It was an eye opener to find out how professional you work. All documents were sent and although it was overwhelming you had the patience.

0
Collected on: ReviewSolicitor collection source logo
Profile image of C Hoyle

C Hoyle

Verified
Housing & Property

Brilliant Solicitors

We used these solicitors through our estate agents as we hadn’t been overly impressed over the years with local solicitors. Tilly Bailey and Irvine were professional throughout with a special thank you to the Solicitor Rachael Lee who was outstanding even when our buyers announced they wanted to complete in the next two weeks. From start to finish the sale took 8 weeks and I cannot thank them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Liam Carter

Liam Carter

Verified
Housing & Property

Professional, no problems.

Everything went great and the communication was spot on, would definitely recommend.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Good purchasing experience

Was a pleasure dealing with Jess and her team for my house purchase. I'm happy with the detailed documentation I got, and received prompt responses to my inquiries.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jessica and the team who will be very pleased to hear this!

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Rachael Oliver

Rachael Oliver

Rachael

Highly reccommend Tilly, Bailey and Irvine. My solicitor was excellent, responsive, communicated well. You are really in good hands with TBI.

Thanks for this 5 star review Rachael. We'll pass this onto our entire team of solicitors, in all branches across including Hartlepool, Stockton and as far as Sunderland. They'll be over the moon to hear about how happy you were with the legal help you received. Thank you!

0
Collected on: Google collection source logo
Profile image of Keith Cooke

Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Jill Butler

Jill Butler

Housing & Property

Jill

We have recently used Maria Northrop's team from TBI conveyancing Stockton office for the sale of my son's property. There were a few issues with the buyer which caused a few concerns, but Maria and her team especially Laura and Kelly were always helpful, courteous and polite during any transaction. They are currently handling the purchase of my son's new property and I would highly recommend them for any conveyancing support. Thank you for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Samia Ahmed

Samia Ahmed

Housing & Property

Samia

So happy with Kelly Levoir's team based in stockton office. Satisfied .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo
Profile image of Jon Walker

Jon Walker

Corporate Law

Jon

I'd like to thank Jonathan Fletcher of TBI Wynyard for helping us avoid an elaborate scam involving a trademark. Jonathan's prompt and professional approach provided reassurance and stopped us making a potentially costly mistake.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jonathan and the team who will be very pleased to hear this!

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear