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Tilly Bailey & Irvine LLP

4.6 | 75 Reviews 75 Reviews | Avoidance Powers
1,292 Total Company Reviews info icon Avoidance Powers | info icon 1,292 Total Company Reviews Avoidance Powers | info icon 1,292 Total Company Reviews

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Accepting new clients

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439541

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
93%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Reviews

4.6 /5 75 Reviews
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Rating

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Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, property sales/purchases, remortgages, probate, family and courtroom matters, and regulatory issues, demonstrating strong technical expertise and reliable outcomes. Clients consistently praise clear, prompt communication, professionalism, efficiency and good use of online case portals. Valued soft skills include empathy, patience, reassurance, approachability and responsiveness; teams are described as supportive, proactive, friendly and calm under pressure, helping clients through stressful or complex situations with practical, trustworthy guidance.

Excellent communication
Professional service
Friendly staff
Responsive team
Efficient process
Helpful guidance
Compassionate support
Timely completion
Knowledgeable solicitors
Clear explanations

ReviewSolicitors Review List

Profile image of C Hoyle

C Hoyle

Verified
Housing & Property

Brilliant Solicitors

We used these solicitors through our estate agents as we hadn’t been overly impressed over the years with local solicitors. Tilly Bailey and Irvine were professional throughout with a special thank you to the Solicitor Rachael Lee who was outstanding even when our buyers announced they wanted to complete in the next two weeks. From start to finish the sale took 8 weeks and I cannot thank them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

0
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Profile image of Mark

Mark

Verified
Housing & Property

Sale of house and probate

Professional, efficient, courteous and compasionate. All that you want when selling your late Mothers house. Highly recommended. Used Maria Northrop's team.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
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Paul and Sandra Down

Wills, Trusts & Probate

A1 service

Having dealt with many different solicitors over a lifetime TB&I stand out as an excellent organisation. Through selling a house, setting up "Power of Attorney" documents and updating Wills everything has been dealt with speedily, with minimum stress and to our complete satisfaction.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Kay chadwick

Verified
Housing & Property

Conveyancing

Not done this before and got a lot of help

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Jeremy Stockdale

Verified
Housing & Property

House sale

My brother and I are delighted with the service we received from Tilly, Bailey and Irvine with the sale of our Mum’s property after her sad passing last year. There were a number of challenges with the bottom of the chain and we were kept informed of progress at all times. Particular thanks to Jessica for her professionalism and support.

Solicitors tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jess and the team who will be very pleased to hear this!

0
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Other Reviews

Profile image of Rachael Oliver

Rachael Oliver

Rachael

Highly reccommend Tilly, Bailey and Irvine. My solicitor was excellent, responsive, communicated well. You are really in good hands with TBI.

Thanks for this 5 star review Rachael. We'll pass this onto our entire team of solicitors, in all branches across including Hartlepool, Stockton and as far as Sunderland. They'll be over the moon to hear about how happy you were with the legal help you received. Thank you!

0
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Profile image of Anna Barlow

Anna Barlow

Housing & Property

Anna

We recently used Tilly Bailey & Irvine for the sale of my parents’ home, and the experience was excellent from start to finish. In particular, Megan, the paralegal handling our case, was outstanding. She was consistently efficient, responsive, and proactive throughout the process. Any queries were dealt with quickly, and we always felt informed and in safe hands, which made what could have been a stressful situation much more manageable. This was a stark contrast to a previous solicitor we used for my mum’s flat purchase, where communication was slow, updates were limited, and we often had to chase for progress. With Tilly Bailey & Irvine, everything moved forward smoothly without that frustration. I wouldn’t hesitate to recommend them to anyone looking for a reliable and professional conveyancing service.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Megan and the team who will be very pleased to hear this!

0
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Profile image of Mary Carter

Mary Carter

Housing & Property

Mary

Maria Northrop of the Stockton office led me through a long and protracted sale and a complicated purchase. Very professional when dealing with my matters and an unusual scenario purchasing a house in probate. I would recommend.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
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Profile image of Kevin Fellows

Kevin Fellows

Housing & Property

Kevin

Megan Bushnell was brilliant keeping us up to date on what was a difficult house move and would definitely recommend Tilly Bailey and Irvine because of her.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Megan and the team who will be very pleased to hear this!

0
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Profile image of Ann Brown

Ann Brown

Ann

Absolutely fantastic service from Tilly Bailey & Irvine Solicitors especially from Francis, & Kelly who were very thorough, helpful and professional. Thank you!

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
Collected on: Google collection source logo

Reviews

4.5 /5 1292 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, property sales/purchases, remortgages, probate, family and courtroom matters, and regulatory issues, demonstrating strong technical expertise and reliable outcomes. Clients consistently praise clear, prompt communication, professionalism, efficiency and good use of online case portals. Valued soft skills include empathy, patience, reassurance, approachability and responsiveness; teams are described as supportive, proactive, friendly and calm under pressure, helping clients through stressful or complex situations with practical, trustworthy guidance.

Excellent communication
Professional service
Friendly staff
Responsive team
Efficient process
Helpful guidance
Compassionate support
Timely completion
Knowledgeable solicitors
Clear explanations

ReviewSolicitors Review List

Profile image of Faith Ebengho

Faith Ebengho

Verified

Mortgage

Excellent experience working with Lucy Levoir and her legal team. They handled my mortgage and possessions paperwork with the utmost professionalism. Communication was fantastic throughout the entire process, and they always too the time to answer my questions. I couldn't have asked for a better team to represent me."

0
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Profile image of Irene

Irene

Verified

House move

Excellent service. Always available to help and answer any queries.

0
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Profile image of David Taylor

David Taylor

Housing & Property

All's well that ends well

The Sunderland office was dealing with my house purchase which was progressing based on a proposed completion agreed with the vendor. The presuure was suddenly ramped up when the vendor asked for a date one month earlier than planned owing to the impending expiry of their mortgage offer which they had totally forgotten to mention to anyone (including their solicitor and the estate agent). TBI Scanlans responded to this surprise very nimbly and had everything ready ahead of time. Days before we were due to exchange contracts, with completion due a week or so after, we were told that the vendors' solicitor had closed their office and gone out of business! With some limited help from the estate agent and a former conveyancer from the failed law firm, TBI Scanlans kept everything on track even though it all went down to the wire. The team did a great job in avoiding what could have been a total diaster - especially as this all occurred within the two weeks before Christmas.

0
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Anonymous

Verified
Family Law

Excellent

Very fast response, thorough and detailed help, very helpful and understanding, very detailed letters written as not to miss any points so its to be understood by all involved, always kept in contact with throughout the help i needed

0
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Janet Obiri-Yeboah

Verified

First Experience

It was an eye opener to find out how professional you work. All documents were sent and although it was overwhelming you had the patience.

0
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Other Reviews

Profile image of Jack Percival

Jack Percival

Jack

Jasmine Matthew’s has been absolutely incredible. Being a first time buyer I was a complete beginner but she has been absolutely on it from start to finish, answering all questions I had whilst be very personable and friendly. I fully intend to use TBI again and hope to have jasmine dealing with my future purchases as the process from my side of the chain was flawless heavily down to her.

0
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Profile image of Rachael Oliver

Rachael Oliver

Rachael

Highly reccommend Tilly, Bailey and Irvine. My solicitor was excellent, responsive, communicated well. You are really in good hands with TBI.

Thanks for this 5 star review Rachael. We'll pass this onto our entire team of solicitors, in all branches across including Hartlepool, Stockton and as far as Sunderland. They'll be over the moon to hear about how happy you were with the legal help you received. Thank you!

0
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Profile image of Keith Cooke

Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Profile image of Jill Butler

Jill Butler

Housing & Property

Jill

We have recently used Maria Northrop's team from TBI conveyancing Stockton office for the sale of my son's property. There were a few issues with the buyer which caused a few concerns, but Maria and her team especially Laura and Kelly were always helpful, courteous and polite during any transaction. They are currently handling the purchase of my son's new property and I would highly recommend them for any conveyancing support. Thank you for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
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Profile image of Samia Ahmed

Samia Ahmed

Housing & Property

Samia

So happy with Kelly Levoir's team based in stockton office. Satisfied .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly and the team who will be very pleased to hear this!

0
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