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EMG Solicitors

4.7 | 23 Reviews 23 Reviews | Managing Change
1,286 Total Company Reviews info icon Managing Change | info icon 1,286 Total Company Reviews Managing Change | info icon 1,286 Total Company Reviews

Coniscliffe House, 9 Coniscliffe Road, Darlington, Co Durham, DL3 7EE

Accepting new clients

Coniscliffe House, 9 Coniscliffe Road, Darlington, Co Durham, DL3 7EE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8003344

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EMG Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
90%
Value for
Money
Value for money: 90%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Investors in People accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

EMG Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Investors in People accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of EMG Solicitors

Contact & Locations - EMG Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

Coniscliffe House, 9 Coniscliffe Road, Darlington, Co Durham, DL3 7EE

Reviews

4.7 /5 23 Reviews
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Clients say

What clients say about EMG Solicitors

The firm specialises in conveyancing, residential sales and purchases, wills, powers of attorney, trusts, family and divorce work and related probate and planning documents. Clients praise clear, timely communication, professionalism, attention to detail and technical knowledge. The team is described as efficient, responsive and solution‑focused while being friendly, empathetic, patient and reassuring; clients value practical guidance, strong organisation and a calm, supportive approach that reduces stress and delivers successful outcomes.

excellent communication
prompt responses
friendly professional
kept informed
efficient service
reassuring guidance
highly recommend
knowledgeable staff
smooth process
attentive to detail

ReviewSolicitors Review List

Profile image of Penny

Penny

Verified
Wills, Trusts & Probate

Helpful and calming at tricky times

I've used this firm for an employment law matter, a Will and LPOA (and some general advice on family law) and found them professional, supportive and on my side. Super people from receptionist to adviser, kept me informed and they were clear in actions. They had to write to my adult children about the LPOAs and the letters were not only professionally informative, they were careful and simply lovely in difficult matters. I really would recommend.

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A representative from EMG Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Marc

Employment

Redundancy settlement agreement

I found that Graham was excellent in his explanation throughout the overly complicated settlement agreement. I found that Graham was always looking after my best interests. Many thanks 😊

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A representative from EMG Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Nisha

Verified
Employment

Hassle free

I got in touch with EMG solicitors as I needed some advice regarding employment law. I was recommended EMG solicitors from a friend and can happily say they did not disappoint. Graham was lovely and very professional and efficient in dealing with the matter. I was kept informed each step of the way and overall I cannot fault the service I received.

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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Steven

Verified
Employment

Professional Kind Friendly

It was brilliant a warm friendly service from the very first call to the end of service. It's a lovely warm friendly atmosphere. Totally professional but lovely and friendly at the same time. Any questions I had, they were very happy to answer and made me feel at ease throughout the process

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A representative from EMG Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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ES

Verified
Employment

Clear advice, excellent service

Graham provided clear and professional advice and I was very happy with the service

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A representative from EMG Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Edward Robinson

Edward Robinson

Edward

I rarely feel motivated to write a negative review of a business, as running one myself, I understand the frustration that this can cause. We instructed EMG to produce a simple employment contract for a self employed member of staff in our clinic. We were quoted £900 for this. They were initially helpful. However, it quickly became clear that our emails were not being read and, despite us repeatedly chasing, the process became more and more drawn out. We responded promptly and thoroughly to their questions. They then began to repeatedly asked us questions we had already provided answers to, and then became condescening and rude in their replies. 5 months later, and we have been charged 2 additional fees totalling over £800 due to the 'complexity' of the work. The basis of this was due to information we had provided months before which required them to make more 'ammendements'. What then totally dumbfounded me is that, depsite the fact that the contract is near completion, we were informed that the department has now closed, and have been advised to instruct a new solicitor, which will naturally incur more fees. I have never encountered such a bizarre way of working. I highly suggest anyone who is in need of legal help to look elsewhere.

Hi Edward, we're sorry to read you were unhappy with our service. Our Employment team recently closed, which unfortunately affected a small number of cases. We’re aware that your colleague has already reached out to raise these concerns, and we are currently reviewing the matter. We always take our client feedback seriously at EMG so please feel free to get in touch with Beth on 0191 594 0240 or at beth.telfer@emgsolicitors.com if you would like to discuss your comments. Thank you.

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Reviews

4.8 /5 1286 Reviews
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Star rating
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Rating

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Clients say

What clients say about EMG Solicitors

The firm specialises in conveyancing, residential sales and purchases, wills, powers of attorney, trusts, family and divorce work and related probate and planning documents. Clients praise clear, timely communication, professionalism, attention to detail and technical knowledge. The team is described as efficient, responsive and solution‑focused while being friendly, empathetic, patient and reassuring; clients value practical guidance, strong organisation and a calm, supportive approach that reduces stress and delivers successful outcomes.

excellent communication
prompt responses
friendly professional
kept informed
efficient service
reassuring guidance
highly recommend
knowledgeable staff
smooth process
attentive to detail

ReviewSolicitors Review List

Profile image of Joe Human

Joe Human

Housing & Property

House sale in Keswick; apartment purchase in Woodbridge, Suffolk

Racheal Kilcran had a close eye for detail that I very much appreciated, keeping on top of things every step of the way. I could not have asked for a more diligent conveyancer. Thank you, Rachel, to you and your team.

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Lynden

Verified
Housing & Property

Recommendation

Communication was good and able to speak to solicitor was great

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Catherine Jane McInerney

Verified
Family Law

Review for divorce

Very satisfied with the service that I received through EMG Solicitors. Excellent, clear guidance, responsive and I felt reassured through the whole process. I would happily recommend to others.

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Madison Harrison

Verified
Housing & Property

Highly recommend

Helen and her team were amazing. Kept me up to date and got everything done so quickly.

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Susan Lesley Smith

Verified
Wills, Trusts & Probate

Will and Trust

Nathan has a very pleasant and confident manner. He is very patient and explains everything very well

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Other Reviews

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Derek Obrien

Derek

Emg did what the said they would I'm very satisfied

Thanks for the review Derek!

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Chris Horler

Housing & Property

Chris

Ashley was brilliant throughout the process a difficult drawn out house sale but we got there in the end against some ridiculous opposition in the buyers solicitor. Thanks for the guidance

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Thanks for the review Chris!

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Chloe Rowland

Housing & Property

Chloe

Shannon, Lucy and Shirley have been amazing at helping me and my other half at buying a house! Great communication, friendly yet informative and very helpful. Definitely recommend using.

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A representative from EMG Solicitors responded to this review

Thanks for the great review Chloe!

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Trev Minto

Trev

Great communication very easy to use and the staff kept you up to date with all developmennts, highly recommend

Thanks for the great review Trev!

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Bethany Hutchinson

Housing & Property

Bethany

We have recently purchased our first home and we just wanted to say a massive thankyou for all of the help from EMG solicitors. We wanted to give a massive shout out to Dannielle Wilkinson, without her help we would have had a home and moved into it so quickly. She helped in so many ways especially as we are first time buyers and had a no idea🫣 she give us peace of mind the whole way through and acted accordingly. We would highly recommend Thankyou so much ❤️

Thanks for the great review Bethany!

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