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Paul Robinson Solicitors Llp

4.8 | 79 Reviews 79 Reviews | Wills, Trusts & Probate
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13-14 Market Place, Paul Robinson Solicitors Llp, Penzance, Cornwall, TR18 2JB

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13-14 Market Place, Paul Robinson Solicitors Llp, Penzance, Cornwall, TR18 2JB

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Regulator ID: 8012915

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Paul Robinson Solicitors Llp Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
94%
Success
Rate
94%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors Llp are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors Llp
Criminal Litigation accreditation awarded to Paul Robinson Solicitors Llp
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors Llp

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Paul Robinson Solicitors Llp Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors Llp are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors Llp
Criminal Litigation accreditation awarded to Paul Robinson Solicitors Llp
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors Llp

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Paul Robinson Solicitors Llp

Meet the team of Paul Robinson Solicitors Llp

Contact & Locations - Paul Robinson Solicitors Llp

13-14 Market Place, Paul Robinson Solicitors Llp, Penzance, Cornwall, TR18 2JB

Reviews

4.8 /5 79 Reviews
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Clients say

What clients say about Paul Robinson Solicitors Llp

The firm is highly regarded for conveyancing, including house sales and purchases, first-time buyer matters, leasehold work, probate, wills, estate administration, remortgages and some family and commercial property matters. Clients praise the team’s strong legal knowledge, thoroughness and ability to handle complex or time-sensitive transactions smoothly. Soft skills valued include clear communication, responsiveness, patience, friendliness, reassurance, professionalism and a personal approach. Many reviewers also highlight efficient service, attention to detail and proactive support that helps reduce stress throughout the process.

Professional service
Personal approach
Responsive communication
Efficient process
Knowledgeable team
Smooth transactions
Friendly staff
Clear explanations
Proactive support
Attention to detail

ReviewSolicitors Review List

Profile image of David Knights

David Knights

Housing & Property

Excellent and professional probate services

I would highly recommend Paul Robinson Solicitors for the excellent legal services and support they provided throughout the probate and administration of my late aunt’s estate, including the conveyancing of her property. From our initial consultation through to the completion of the matter, they were very professional, knowledgeable and extremely thorough. They explained each stage clearly, kept me fully informed and dealt with everything efficiently and sensitively during what was inevitably a stressful and difficult time. I particularly appreciate their responsiveness and willingness to answer all questions whenever I needed clarification. I always felt the estate was being handled with great care and everything was in very safe and capable hands. I am extremely grateful for all their help and would have no hesitation in recommending them to anyone requiring professional legal assistance with probate or estate administration. I would like to thank Victoria Messent, Bethany Dorney, Sophie Griffiths and her team.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Your detailed comments are sincerely appreciated, David. We are pleased that Victoria, Bethany, Sophie and the wider team provided careful and responsive support throughout the administration of your aunt’s estate. . Your recommendation means a great deal to us.

0
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Paul A Clarke

Wills, Trusts & Probate

Where there is a way there is a will

I saw an advert at West Ham's ground and a post on the club's app. I wanted to update my will and completed the questionnaire on the app late on a Thursday night. By 09:30hrs the next day Ms Barnes contacted me to discuss my aims and objectives with advice on how to present my thoughts to the solicitor. I made an appointment to see Ms LondahI and followed it up by emailing them my thoughts. When I met with Ms Londahl she had read my wishes, sought clarification and agreed to prepare my will as requested. She took time to explain how it would be set out. Within 48 hours I received the paperwork which I reviewed. I wanted to make a couple of changes and contacted the office to discuss them. They were agreed. I made an appointment to sign the will. Once again Ms Barnes and her colleague Ms Lavery were very helpful, explaining the will to me to ensure I understood the implications and to make me aware of the changes they had made as requested by me. I signed. They agreed to send a copy of the will to me by post along with their invoice. This they did. I paid the invoice within 24hours of receipt. I am very happy with the outcome. I recommended this firm to my former colleague who was considering updating her will

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you, Paul, for your detailed feedback and recommendation. We are delighted that our team provided clear guidance and responded promptly throughout the process. It is particularly pleasing to know that you felt well supported and confident in the final outcome.

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Colin Game

Verified
Wills, Trusts & Probate

Estate Management for my Late Father

Having dealt with a number of different firms of Solicitors over the years, both in a private and professional capacity, I found the whole process of dealing with my late Father's Estate through Paul Robinson (Megan Sparks) to be stress free. At all stages there was clear communication and regular updates, including informative communications about any potential delays that could occur, and the reasons why. Absolutely no need to chase anything or request updates. Very impressed with the level of client service that we received in relation to this matter, thereby making the whole process of dealing with this so much easier for myself and my Brother as Executor's, my Mother, and for the Family in general. Thank You

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

What exceptional feedback, Colin, thank you. Keeping families informed without the need to chase updates is central to the service we aim to provide, especially during such a difficult time. Megan and the rest of the team are so glad we could ease the burden for you and your family as executors. We wish you all the very best moving forward!

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Collette

Wills, Trusts & Probate

Good service

I am happy with the service i received as we went through Probate for my father's estate. Caroline was very professional and kept me updated.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased that Caroline’s professionalism and regular updates helped you through the probate process for your father’s estate. We will be sure to pass your kind words on to her.

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P & G

Wills, Trusts & Probate

Superb service

So glad my wife and I chose Paul Robinson to do our wills. Megan Sparks was helpful, knowledgable, friendly and efficient. The whole process was finished in just over two weeks. Job well done.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind review. We’re pleased Megan Sparks supported you with your Wills and that the process was completed efficiently.

0
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Other Reviews

Profile image of Terry Johnson

Terry Johnson

Terry

I have recently completed on my late mothers property and John Branch and his team were very supportive, professional and guided me every step of the way. They responded to my emails very promptly and explained everything with clarity.

0
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stephanie harbott

Wills, Trusts & Probate

stephanie

A fantastic solicitors. We used them for a will. The service received was amazing. Clear, concise advise. Very knowledgeable and professional The whole team were friendly, and. Nothing was too much trouble. Absolutely recommend them.

from Paul Robinson Solicitors LLP

We truly appreciate your high recommendation and your trust in us to handle your will, Stephanie. Please don't hesitate to reach back out if you ever need any legal support in the future. All the very best!

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Rowland King

Wills, Trusts & Probate

Rowland

Paul Robinson Solicitors handled the sale of my late father's property extremely well. They were professional and always on hand to respond to email with in minutes and even over the weekend.

from Paul Robinson Solicitors LLP

Thank you for your feedback. We’re pleased to hear that our team handled the sale of your late father’s property so well. Providing a professional service with prompt and reliable communication is something we take great pride in.

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Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

0
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Profile image of Idan Singh (Idan)

Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

0
Collected on: Google collection source logo

Reviews

4.8 /5 1012 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Paul Robinson Solicitors Llp

The firm is highly regarded for conveyancing, including house sales and purchases, first-time buyer matters, leasehold work, probate, wills, estate administration, remortgages and some family and commercial property matters. Clients praise the team’s strong legal knowledge, thoroughness and ability to handle complex or time-sensitive transactions smoothly. Soft skills valued include clear communication, responsiveness, patience, friendliness, reassurance, professionalism and a personal approach. Many reviewers also highlight efficient service, attention to detail and proactive support that helps reduce stress throughout the process.

Professional service
Personal approach
Responsive communication
Efficient process
Knowledgeable team
Smooth transactions
Friendly staff
Clear explanations
Proactive support
Attention to detail

ReviewSolicitors Review List

Profile image of Alan Davies

Alan Davies

Professional and skillful

I cannot fault the service I received from Cosima and her colleagues- every step was explained where necessary which ended in a completely faultless completion of my transaction

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

We are delighted to hear that Cosima and her colleagues provided such clear and thorough support throughout your matter. It is particularly pleasing to know that everything was handled smoothly through to completion. Thank you for your feedback, Alan.

0
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Profile image of Kathy Jolly

Kathy Jolly

Housing & Property

Conveyancing

I have recently instructed Sophie Cannon and her team to deal with my house purchase following Sophie taking care of our recent house sale. The whole process was dealt with very professionally but also in a personal way too which was appreciated. Thank you for your assistance.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind feedback, Kathy. We are delighted that Sophie and her team have continued to provide a professional and personable service for your property matters. We look forward to assisting you again.

0
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Profile image of Pamela

Pamela

Housing & Property

Sale of my property

Excellent service for the sale of my property from Casey Murphy and her assistant Casey. Even though the purchasers pushed through the sale two days early, this was all dealt with very professionally and the sale went through very smoothly and efficiently. I will definitely be using this Solicitors firm again for my house purchase.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

It is wonderful to hear how smoothly your sale went, Pamela. We are very grateful for your continued trust as you move on to your house purchase.

0
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David Knights

Housing & Property

Excellent and professional probate services

I would highly recommend Paul Robinson Solicitors for the excellent legal services and support they provided throughout the probate and administration of my late aunt’s estate, including the conveyancing of her property. From our initial consultation through to the completion of the matter, they were very professional, knowledgeable and extremely thorough. They explained each stage clearly, kept me fully informed and dealt with everything efficiently and sensitively during what was inevitably a stressful and difficult time. I particularly appreciate their responsiveness and willingness to answer all questions whenever I needed clarification. I always felt the estate was being handled with great care and everything was in very safe and capable hands. I am extremely grateful for all their help and would have no hesitation in recommending them to anyone requiring professional legal assistance with probate or estate administration. I would like to thank Victoria Messent, Bethany Dorney, Sophie Griffiths and her team.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Your detailed comments are sincerely appreciated, David. We are pleased that Victoria, Bethany, Sophie and the wider team provided careful and responsive support throughout the administration of your aunt’s estate. . Your recommendation means a great deal to us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Paul A Clarke

Paul A Clarke

Wills, Trusts & Probate

Where there is a way there is a will

I saw an advert at West Ham's ground and a post on the club's app. I wanted to update my will and completed the questionnaire on the app late on a Thursday night. By 09:30hrs the next day Ms Barnes contacted me to discuss my aims and objectives with advice on how to present my thoughts to the solicitor. I made an appointment to see Ms LondahI and followed it up by emailing them my thoughts. When I met with Ms Londahl she had read my wishes, sought clarification and agreed to prepare my will as requested. She took time to explain how it would be set out. Within 48 hours I received the paperwork which I reviewed. I wanted to make a couple of changes and contacted the office to discuss them. They were agreed. I made an appointment to sign the will. Once again Ms Barnes and her colleague Ms Lavery were very helpful, explaining the will to me to ensure I understood the implications and to make me aware of the changes they had made as requested by me. I signed. They agreed to send a copy of the will to me by post along with their invoice. This they did. I paid the invoice within 24hours of receipt. I am very happy with the outcome. I recommended this firm to my former colleague who was considering updating her will

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you, Paul, for your detailed feedback and recommendation. We are delighted that our team provided clear guidance and responded promptly throughout the process. It is particularly pleasing to know that you felt well supported and confident in the final outcome.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Terry Johnson

Terry Johnson

Terry

I have recently completed on my late mothers property and John Branch and his team were very supportive, professional and guided me every step of the way. They responded to my emails very promptly and explained everything with clarity.

0
Collected on: Google collection source logo
Profile image of Gemma Tann

Gemma Tann

Housing & Property

Gemma

I would highly recommend Paul Robinson for conveyancing. They completed my property purchase back in 2021 and recently the sale of the same property and they were fantastic on both occasions. They are highly responsive, efficient and knowledgable. Both the purchase and sale were incredibly smooth and easy thanks to their service, which I think is quite hard to find in a conveyancer. Thank you to Hayley Nightingale and the rest of the team!

from Paul Robinson Solicitors LLP

Gemma, it is lovely to hear that you chose us again and received the same high standard of service on both occasions. Thank you for your continued trust and recommendation.

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Larissa Vega

Housing & Property

Larissa

I couldn’t recommend Paul Robinson’s Solicitors in Penzance highly enough! As a first-time buyer, the whole process of purchasing a property could have felt overwhelming, but the team made everything so straightforward and stress-free. From start to finish, their customer service, professionalism and attention to detail were exceptional. Enya and John were absolutely fantastic. They kept everything moving smoothly, made sure all the necessary steps were completed on time, and worked hard to ensure that both the exchange and completion dates were met. They were incredibly friendly and approachable while always maintaining the highest level of professionalism, which made such a difference throughout the process. A special mention also has to go to Sarah, the receptionist, who always held the fort downstairs with the biggest smile! She was so welcoming and friendly every time I walked through the door. Buying my first property was a huge milestone for me, and I genuinely feel I couldn’t have chosen a better solicitor to help me through it. The whole team went above and beyond, and I’m extremely grateful for all their hard work and support. Thank you to everyone at Paul Robinson’s Penzance — an outstanding team and a service I would wholeheartedly recommend! 🏡🔑

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you, Larissa. We are especially pleased that our team made you feel so well supported throughout. Thank you for your generous feedback and wholehearted recommendation.

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Is H

Housing & Property

A client

Helped us purchase our first home and were quick to respond and kept the process moving as quickly as possible :)

from Paul Robinson Solicitors LLP

We appreciate your kind words and wish you all the best settling in.

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andrew coleman

andrew

Poor and responding, poor at doing there job amd very closed when asked about cost and as too what they provide for there survives.

0
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