Pepperells Ltd

01872711700

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...

Address
The Old Granary
Blewett Wharf
Malpas Road
Cornwall
TR1 1QH
01872711700
www.pepperells.com

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Accreditations

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Available lawyers at Pepperells Ltd

Charlotte Massey

4.9 out of 5

(65)

Conveyancing Executive

Donna Ratcliffe

Chelsea Curtis

Charlotte Johnson

Charlotte Tweed

Becky Scott

Amy Wells

Charlie Mercer

Cheryl Watkins

Amy Stewart

Amanda Lowson

Brooke Rimmer

Craig Davy

David Kemshall

Operations Director- Legal

Alison McGowan

0.0 out of 5

(1)

Solicitor

How Pepperells Ltd Compares

Value for money

Limited data.

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1494
Very Good

133
Average

17
Poor

9
Awful

22

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Linda

August 10, 2024

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Collected on:

Conveyancing services

Timely responses to emails and very approachable when we were unsure of the processes ourselves. Good clear advice given.

Lawyer named in this review:
Charlotte Massey

Charlotte Massey

A representative from Pepperells Ltd responded to this review on 12 August, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Karen

July 05, 2024

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Collected on:

Conveyancing and Will Writing

Charlotte always acted very professionally and was very approachable

Lawyer named in this review:
Charlotte Massey

Charlotte Massey

A representative from Pepperells Ltd responded to this review on 05 July, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Dispute Resolution

Verified review

Matter Type:

Mediation

Gary

June 11, 2024

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Collected on:

Excellent

Charlie Mercer has been my main contact. He has helped in
clarifying certain points and has provided much needed feedback about an ongoing legal matter. I would recommend Pepperells to anyone seeking a friendly efficient response to pressing legal questions.

I chose Pepperells after some research because they received outstanding feedback from happy customers. Communication was 50% by telephone and 50% by email.

Lawyer named in this review:
Charlie Mercer

Charlie Mercer

A representative from Pepperells Ltd responded to this review on 11 June, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

April 13, 2024

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Collected on:

A Very Good Service

Not having bought or sold a house for many years I was a little daunted by the prospect however I found Pepperells made the experience very easy. They were very approachable and guided us each step of the way. I would not hesitate to recommend them to others.

Lawyer named in this review:
Charlotte Massey

Charlotte Massey

A representative from Pepperells Ltd responded to this review on 15 April, 2024:

Thankyou for your review. We really value this feedback and will ensure it is passed onto Charlotte and the team. Its great to hear Charlotte and the team were approachable and guided you throughout the process. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jessica

March 20, 2024

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Collected on:

Friendly and Professional

Emma helped me with writing a will, something i’ve never done before. She explained everything to me and answered my questions and despite being an anxiety sufferer I felt very relaxed during this online appointment. The process was much simpler than I expected, and a draft was sent to me very quickly as well as it being ammended as per my request

Lawyer named in this review:
Emma Speckman

Emma Speckman

A representative from Pepperells Ltd responded to this review on 21 March, 2024:

Thankyou for your review Jessica. We are so pleased to hear that Emma put you at ease and made you feel relaxed. We really value this feedback and will ensure it is passed onto Emma and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Verified review

Jess

October 09, 2024

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Comforting and safe.

This review is for a different branch.

At a time of immense vulnerability Sophie was everything I could have wished for. Empathetic, knowledgeable and professional. Clearly communicating with me at all times. Sophie is wise beyond her years.

Lawyer named in this review:
Sophie Kakkad

Sophie Kakkad

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

October 05, 2024

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Collected on:

Good service

This review is for a different branch.

The whole experience was straightforward and very efficient. All the staff were very friendly and obliging. All in all a very stress-free experience.

Lawyer named in this review:
Parminder Othi

Parminder Othi

A representative from Pepperells Ltd responded to this review on 08 October, 2024:

Its nice to hear everything was stress free. Thank you for using us at Pepperells and we look forward to work with you again in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Scarlet

October 04, 2024

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Collected on:

Wills made simple

This review is for a different branch.

The process was quick and fast . Kate was lovely and made it very easy.

Lawyer named in this review:
Kate Jones

Kate Jones

A representative from Pepperells Ltd responded to this review on 08 October, 2024:

Thank you for your review. We appreciate the positive feedback Scarlett and look forward to working with you in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Disputed Probate

helen

October 03, 2024

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Collected on:

Will

This review is for a different branch.

Kate was extremely professional polite and explained everything to us perfectly I will definitely recommend her to my family and friends who need a will.

Lawyer named in this review:
Kate Jones

Kate Jones

A representative from Pepperells Ltd responded to this review on 08 October, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Company & Commercial

Verified review

Matter Type:

Commercial Contracts and Agreements

Adam

October 03, 2024

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Collected on:

First Time Seeking Advice

This review is for a different branch.

My company had offered me an enhanced redundancy but needed a solicitor to check first. I have never taken legal advice before but after emailing People tells, they sent me to Stephen and he promptly went through the contract with me and negotiated an earlier pay date, would highly recommend.

Lawyer named in this review:
Stephen Orridge

Stephen Orridge

A representative from Pepperells Ltd responded to this review on 08 October, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews collected from

derek

October 01, 2024

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Collected on:

derek

Efficient and friedly

A representative from Pepperells Ltd responded to this review on 03 October, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Matter Type:

Wills

October 01, 2024

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Collected on:

A client

Kate was fantastic, so knowledgeable and really put us at ease through the whole process. We feel so much better now that everything we needed to sort is now in place. The offices are also in a lovely central location of town and the rooms have a nice feel to them. Thanks so much Pepperells and Kate for all your professional support.

A representative from Pepperells Ltd responded to this review on 03 October, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Stephen

September 19, 2024

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Collected on:

Stephen

Professional and friendly. Made you feel that they were interested in you as a person.

A representative from Pepperells Ltd responded to this review on 20 September, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ash

September 19, 2024

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Collected on:

Ash

Excellent service and very helpful. Put me at ease and made the whole process very simple. Appreciate the support and advice given.

A representative from Pepperells Ltd responded to this review on 20 September, 2024:

Thank you for taking the time to review our service. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Housing & Property

Matter Type:

Residential Conveyancing

Geoff

September 02, 2024

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Collected on:

Geoff

Completed last month on sale of home, in just under 2 months.. Natasha was efficient, kept us informed, and protected our interests. Many thanks to Natasha and her team.

Lawyer named in this review:
Natasha Lesko

Natasha Lesko

A representative from Pepperells Ltd responded to this review on 03 September, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Pepperells Ltd are accredited by

About this branch

Description

Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Lasting power of attorney
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Merchandising and sponsorship
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Regulations
- Health and Safety

Book an appointment

Request a callback

Book an appointment

Pepperells Ltd

Accreditations

Other locations

Available lawyers at Pepperells Ltd

How Pepperells Ltd Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Conveyancing services

Conveyancing and Will Writing

Excellent

A Very Good Service

Friendly and Professional

Comforting and safe.

Good service

Wills made simple

Will

First Time Seeking Advice

Reviews collected from

derek

A client

Stephen

Ash

Geoff

Pepperells Ltd are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter