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Hewitts

4.8 | 53 Reviews 53 Reviews | Secure Accommodation
971 Total Company Reviews info icon Secure Accommodation | info icon 971 Total Company Reviews Secure Accommodation | info icon 971 Total Company Reviews

Suite 5, Avenue House, 1st Floor, Greenwell Road, Newton Aycliffe, County Durham, DL5 4DH

Accepting new clients

Suite 5, Avenue House, 1st Floor, Greenwell Road, Newton Aycliffe, County Durham, DL5 4DH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 51127

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Hewitts Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
92%
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Hewitts are accredited by

Children Law accreditation awarded to Hewitts
Lexcel - excellence in legal practice management and client care accreditation awarded to Hewitts
Family Law accreditation awarded to Hewitts

Description

Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover.

Rankings by area of expertise

The rankings below show the areas of expertise that Hewitts offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hewitts Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Hewitts are accredited by

Children Law accreditation awarded to Hewitts
Lexcel - excellence in legal practice management and client care accreditation awarded to Hewitts
Family Law accreditation awarded to Hewitts

Description

Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover.

Rankings by area of expertise

The rankings below show the areas of expertise that Hewitts offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Hewitts

Contact & Locations - Hewitts

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 5, Avenue House, 1st Floor, Greenwell Road, Newton Aycliffe, County Durham, DL5 4DH

Reviews

4.8 /5 53 Reviews
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Rating

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Clients say

What clients say about Hewitts

Clients praise the firm for strong conveyancing, wills, family law and personal injury expertise, plus efficient new‑build and probate work. Reviews highlight prompt, clear communication, professional and knowledgeable legal advice, and effective, timely case management. Valued soft skills include approachability, empathy, reassurance, patience and responsiveness; staff are described as friendly, supportive and down‑to‑earth. Clients also note fair, transparent pricing, good value, and helpful reception teams, creating a stress‑reducing, well‑organised experience throughout.

Kept informed
Professional service
Clear advice
Responsive team
Efficient process
Approachable staff
Friendly reception
Good value
Empathetic support
Timely updates

ReviewSolicitors Review List

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Annette McAdam

Verified
Employment

Excellent advice and great service.

Received excellent advice from Bethany who explained everything in detail and offered advice, would also like to thank her secretary Lisa for the quick turnaround of my paperwork, it was very much appreciated.

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to both Bethany and Lisa at our Darlington office.

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Denis

Verified
Wills, Trusts & Probate

Pleased as.......

Being totally unaware of solicitors actions and deeds we approached this firm. From day one it was easy, explanations of our requirements in law/financially all laid out to us in layman's terms and any odd questions were dealt with. This firm has served my son and my interests very well and I would recommend them in a heart beat.

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Alicia.

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Anonymous

Verified

Good solicitor

Rebecca was lovely and empathetic to my situation. Thank you

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Rebecca.

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anonymous

Very poor communication and guidance.

I highly recommend Askews Solicitors Limited to anyone in a similar situation. As a first-time buyer, part of my deposit came from Sri Lanka as a gift from my parents, which made the process more complex. Initially, I worked with Hewitts Solicitors, Emma Haworth, but unfortunately, we faced several challenges due to a lack of clear guidance on the documentation required and very poor communication. Previous buyer a an Indian Doctor who was trying to buy the same house with the same firm and the same solicitor faced the same scenario according to the seller of my property. Clearly there is some issues looking at it. Looking back, had we instructed Askews Solicitors from the beginning, I am confident the transaction would have completed in under three months. Instead, we lost valuable time with Hewitts law firm. In summary if the source of funds are from Asia based countries DO NOT GO AHEAD WITH HEWITTS.

A representative from Hewitts responded to this review

Thank you for your review. We are sorry that the level of service you received did not meet with your expectations. We would be happy to discuss your matter with you further, and would ask that you please contact our client care partner Melanie Winship-Lee – MelanieWinship-Lee@hewitts.co.uk.

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Anonymous

Verified
Family Law

Brilliant solicitor hewits

Unfortunately this time round I wasn't able to secure my daughter back in my full time care but my solicitor Beth gannaway was amazing she was straight forward with me and cared. I really appreciate all the help and all the point she got across for me the statements she wrote and all the things she secured in place for me. I was lucky she was my solicitor. Thank you for your help

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Beth.

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Other Reviews

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Alex

Housing & Property

Alex

I had an excellent experience with Hewitts Solicitors in Bishop Auckland. The team was professional, supportive, and kept everything clear and straightforward from start to finish. A special thank you to Jasmine, who was incredibly helpful, approachable, and always quick to respond to any questions I had. She really went above and beyond to make the whole process as smooth as possible. I would highly recommend Hewitts to anyone looking for reliable and friendly legal support.

A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Jasmine.

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Zsolt

Zsolt

We have got an appointment in a short time, and we got same explanation about our contract. I recommend this solicitor office

A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to our Stockton office.

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Dave

Wills, Trusts & Probate

Dave

It was my first time going to a solicitors and I must say my solicitor Ben green was really helpful he talked me though the whole process and the reseptionist were very helpful hence the 5 stars

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Michelle

Family Law

Michelle

Helen Parkin was brilliant. I highly recommend her as a family solicitor. I went through a severe custody battle against a sociopath. Thankfully justice prevailed & we both started a new life.

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Michael

Michael

Hewitts solicitors seem very good. I booked a call online but no one contacted me. I had to ring them to get things moving. At this point I was told the solicitor the online system recommended was actually on leave. My recommendation would be to ring or call in to get things started. Once the process started it ran smoothly and they seem efficient. Overall I would recommend them and would probably use them again.

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Reviews

4.8 /5 971 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hewitts

Clients praise the firm for strong conveyancing, wills, family law and personal injury expertise, plus efficient new‑build and probate work. Reviews highlight prompt, clear communication, professional and knowledgeable legal advice, and effective, timely case management. Valued soft skills include approachability, empathy, reassurance, patience and responsiveness; staff are described as friendly, supportive and down‑to‑earth. Clients also note fair, transparent pricing, good value, and helpful reception teams, creating a stress‑reducing, well‑organised experience throughout.

Kept informed
Professional service
Clear advice
Responsive team
Efficient process
Approachable staff
Friendly reception
Good value
Empathetic support
Timely updates

ReviewSolicitors Review List

Profile image of Alice Richardson

Alice Richardson

Verified

conveyancing

quick, professional response. Would have been much easier if I didnt have to drop in physical documents and upload via email instead however the process was still positive

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liz clark

Verified
Family Law

divorce proceedings

ellie was extremely kind and understanding during this very difficult time. a credit to Hewitts. thank you again ellie

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Ellie.

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Mrs kaur singh

Verified
Housing & Property

Thank you

Thank you so much Emma for all your help & support & also to your secretery Angela. Would definately recommend 5 star fast & realiable services.

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to both Emma and Angela.

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Judith Williamson

Verified
Housing & Property

House buy

Used Hewitts to purchase my bungalow and Emma Haworth and her team sorted everything with everything very professionally as expected

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Emma.

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Valerie Eastman

Verified
Housing & Property

Emma Haworth

Concise and clear advice kept fully informed

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Emma at our Stockton office.

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Other Reviews

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Àngela Fender

Housing & Property

Àngela

kept informed at all times on sale of house

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Emma at our Stockton office.

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Flyingcatzonthehorizon Catloaf

Housing & Property

Flyingcatzonthehorizon

Extremely slow and stressful when moving house Hewitts didn't help matters in the slightest. I would recommend you go elsewhere for your conveyancing needs.

A representative from Hewitts responded to this review

Thank you for your review. We are sorry that the level of service you received did not meet with your expectations. We would be happy to discuss your matter with you further, and would ask that you please contact our client care partner Melanie Winship-Lee – MelanieWinship-Lee@hewitts.co.uk .

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Gabriella Bowtell

Family Law

Gabriella

Sophie was fantastic with my case! She is extremely knowledgeable and was always there for me . She went above and beyond *****

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to Sophie.

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Gary Wilkinson

Housing & Property

Gary

Can’t speak highly enough of Hewitts Solicitors. Danielle and her team, Jasmine and Kate, were excellent from start to finish. Always kept us in the loop, easy to get hold of when we needed them, and nothing ever felt like too much trouble. They’re clearly very knowledgeable but also approachable and down to earth, which made a big difference during what can be a stressful process. Everything was handled efficiently and professionally, and you could tell they genuinely cared about getting things over the line properly. All in all, a great service and we’d have no hesitation recommending Danielle, Jasmine, Kate and the team at Hewitts.

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A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback and will ensure that it is passed on to all the team.

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Jacquie Davies

Jacquie

Convenient onsite parking, friendly, professional service, highly recommended

A representative from Hewitts responded to this review

Thank you for your review. We very much appreciate the positive feedback.

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