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Thompsons Solicitors LLP

4.8 | 66 Reviews 66 Reviews | Exit Interviews
475 Total Company Reviews info icon Exit Interviews | info icon 475 Total Company Reviews Exit Interviews | info icon 475 Total Company Reviews

4th Floor, Salt Quay House, 6 North East Quay, Plymouth, Devon, PL4 0HP

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4th Floor, Salt Quay House, 6 North East Quay, Plymouth, Devon, PL4 0HP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560179

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.6/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

4th Floor, Salt Quay House, 6 North East Quay, Plymouth, Devon, PL4 0HP

Reviews

4.8 /5 66 Reviews
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Clients say

What clients say about Thompsons Solicitors LLP

The firm specialises in personal injury, asbestos/mesothelioma and employment/industrial litigation, showing strong legal expertise and achieving favourable settlements. Clients value professionalism, clear plain‑English explanations, responsiveness, regular updates, compassion and sensitivity (home visits, emotional support) and effective advocacy including quality barristers. Frustrations are rare but include occasional anxiety when staff changes occur and one report of perceived rudeness/concern over success‑fee charges. Overall reviews praise thorough, supportive service and expertise, with isolated issues around communication transitions and billing transparency.

professional
supportive
compassionate
clear communication
knowledgeable
responsive
efficient
home visits
successful outcomes
rude interaction

ReviewSolicitors Review List

Profile image of Rich

Rich

Industrial injury.

I recently needed the help of a solicitor and I was advised Thompsons solicitors were the ones to use, and was really happy I took the advice. From the very beginning, they were professional, approachable, and incredibly knowledgeable. Trevor Hall took the time to clearly explain every step of the process, ensuring I felt informed and involved throughout. Trevor's attention to my case and commitment to achieving the best possible care and outcome for me was clear from the start. Trevor and his team were always responsive, promptly answering any questions I had and keeping me updated at every stage. Their expertise, calm and reassuring manner made what could have been a stressful experience feel much more manageable. Even when I was at low points Trevor took the time to listen to my concerns and talk me through the issues. I would highly recommend this solicitor to anyone in need of legal assistance.

Solicitors tagged in
this review

A representative from Thompsons Solicitors LLP responded to this review

Dear Rich, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from the team at Thompsons. I will pass along your very kind comments to Trevor. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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anonymous

Employment

Abdul Basith is EXCEPTIONAL!

I initially had a different solicitor assigned to my Employment Law case. After a few months, I was notified that my case had been assigned to Abdul. I was a little worried about this change but in high insight, I absolutely appreciated this changed. Abdul was very approachable, professional and very knowledgeable. He communicated with me in a very timely manner. He gave comprehensive information on possibilities but waited for direction. Abdul explained things in an understandable way without using legal jargon so it was easier to make informed decisions. Abdul had a lot of patience with me as I asked numerous questions. Abdul has been an outstanding solicitor who has been extremely professional, compassionate and understanding throughout my case. I cannot thank you enough Abdul.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you are happy with the service your received from Abdul. I will pass along your comments. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

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anonymous

Supportive and professional

Sarah was so supportive with our case and took the time out of her busy schedule to come and meet with us in person which made me feel like she was really working on our behalf. She was professional at all times, explaining things clearly in plain English so we could understand everything. I would recommend Sarah to anyone who needs a good solicitor to support them.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Sarah. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

0
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cleopatra

very happy because I have just won a case with Abdul Basith’s support

I cannot recommend Abdul highly enough. He worked incredibly my case and played a key role in helping me win against my former employer, who had been extremely unprofessional. The case had dragged on for a long time before Abdul took over, and the process felt stressful and uncertain. From the moment he stepped in, everything changed. He was organized, knowledgeable, and proactive, and he handled every aspect of the case smoothly and professionally. He explained things clearly, kept me informed, and made sure I felt supported throughout. Abdul’s dedication, attention to detail, and strategic approach made all the difference. Thanks to his efforts, the process became far less overwhelming, and the outcome was successful. I am truly grateful for his hard work and would confidently recommend him to anyone in need of an excellent lawyer.

A representative from Thompsons Solicitors LLP responded to this review

Dear Cleopatra, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Abdul. I will pass along your comments. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

0
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Richard

Personal Injury

Restored my faith in solicitors

Trevor Hall and his team made what was already a difficult time that much easier. From day one the communication and transparency was breath of fresh air. I cannot begin to write how thankful myself and my family are for the work Thompsons Solicitors did and I genuinely couldn't recommend them enough. Thank you so much.

Solicitors tagged in
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A representative from Thompsons Solicitors LLP responded to this review

Dear Richard, Thank you for taking the time to leave a review. I am sure Trevor and the team will be delighted with your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Reviews

4.8 /5 475 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm specialises in personal injury, asbestos/mesothelioma and employment/industrial litigation, showing strong legal expertise and achieving favourable settlements. Clients value professionalism, clear plain‑English explanations, responsiveness, regular updates, compassion and sensitivity (home visits, emotional support) and effective advocacy including quality barristers. Frustrations are rare but include occasional anxiety when staff changes occur and one report of perceived rudeness/concern over success‑fee charges. Overall reviews praise thorough, supportive service and expertise, with isolated issues around communication transitions and billing transparency.

professional
supportive
compassionate
clear communication
knowledgeable
responsive
efficient
home visits
successful outcomes
rude interaction

ReviewSolicitors Review List

Profile image of Karen Jennings

Karen Jennings

Excellent service from Newcastle Asbestos Team

My Dad was diagnosed with Mesothelioma in the autumn of 2021. There was a Macmillan nurse in the consultation room when he was told that it was a terminal diagnosis. This was a huge shock for him as he had always been such a healthy man. We were given a pack to read through when we got home, and it contained a leaflet from Thompson's Solicitors, in Newcastle. We read through the literature and thankfully chose to give them a call to discuss my Dad's case. Joseph Dowey came to Dad's home to meet myself and my Dad and discuss the possibility of a claim against an employer who my Dad had worked for where he was exposed to asbestos. This was by no means a simple task, lots of questions were asked and answers taken through conversation with my Dad. He was 83 at the time and memories were sometimes difficult to recall. Joseph showed nothing but respect and spent lots of time chatting to my Dad. He took work history and statements from him and also as the case progressed took statements from myself and my Brother. It took a long time to gather all of the information together but Joseph kept me informed at every stage ensuring that we knew what was going on. My Dad sadly passed away in May 2022 and Joseph continued to deal with us until the recent conclusion of the case. He was naturally patient, compassionate and kept me at ease. I cannot recommend him highly enough and he is a credit to the Law firm he represents.

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anonymous

Excellent support, proffessional and helpful

I can not rate Thompsons enough. They were kind, supportive and very professional. At a time when I needed support they were there every step of the way.

0
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Mrs Burke

Personal Injury

Grateful thanks to Mr Peter Richardson

Mr Peter Richardson took over my personal injury claim and throughout he has been exceptional. Peter provided straight forward advice and negotiated to get the best possible settlement for me. I would highly recommend Peter and Thompsons Solicitors. Peter is professional, knowledgeable, efficient and supportive. He made the legal process less stressful and I cannot thank him enough. I wish him well in his career.

A representative from Thompsons Solicitors LLP responded to this review

Dear Mrs Burke, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Gray Gondoma

Excellent service

I want to thank Christian for all his hard work supporting me during my case over the last 4 years. He was able to explain to me clearly the process and keep me updated throughout. He was prompt to reply to emails or calls which was very supportive and helpful during a difficult period. I was also provided with a brilliant barrister Helen who supported me, made me feel at ease and took away the pressure of the siruation which made me feel a lot calmer. All round amazing service from the whole team. Thank you for everything!

Solicitors tagged in
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A representative from Thompsons Solicitors LLP responded to this review

Dear Gray, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to Christian. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

1
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anonymous

Personal Injury

Thompson’s helped me reach an out of court settlement for my personal injury claim

I’m very grateful to David Mole and the team at Thompsons, who helped me to secure personal injury compensation following negligence of my former employer. They were on hand at all times, professional and gave all the advice needed to make fully informed decisions. I was treated with kindness and respect during a period when I lacked confidence and self worth. I’m externally grateful.

A representative from Thompsons Solicitors LLP responded to this review

Dear Anonymous, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to David. regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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