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Thompsons Solicitors LLP

4.8 | 238 Reviews 238 Reviews | Personal Injury
529 Total Company Reviews info icon Personal Injury | info icon 529 Total Company Reviews Personal Injury | info icon 529 Total Company Reviews

Jm Parsons And Co, Unit 6 West End Yard, 21-25 West End, Llanelli, Dyfed, SA15 3DN

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Jm Parsons And Co, Unit 6 West End Yard, 21-25 West End, Llanelli, Dyfed, SA15 3DN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633317

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
• Thompsons Solicitors
• J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
• Thompsons Solicitors
• J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

Jm Parsons And Co, Unit 6 West End Yard, 21-25 West End, Llanelli, Dyfed, SA15 3DN

Reviews

4.8 /5 238 Reviews
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Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm is praised for personal injury, asbestos, employment, driving and regulatory cases, often securing strong outcomes in court or settlement. Clients value clear advice, expert knowledge, careful preparation, prompt updates, patience, empathy and reassuring support through stressful matters. However, some reviews report slow progress, long delays, poor communication, cases stalling for years, and one alleges pressure to pursue the wrong claim. A few clients also mention frustration with fees and rude telephone conduct. Overall, the firm is seen as highly skilled and supportive, but consistency can vary.

Expert legal advice
Clear communication
Professional service
Supportive throughout
Kept informed
Compassionate approach
Efficient handling
Successful outcome
Reduced stress
Slow progress

ReviewSolicitors Review List

Profile image of Panagiota A.

Panagiota A.

Personal Injury

Excellent support throughout my accident claim

I would like to express my sincere thanks to David Ekperuoh and the team in Thompsons Solicitors for their excellent support throughout my accident claim. David Ekperuoh was kind, patient and professional throughout the process, always taking the time to assist me and provide reassurance when I needed it. I truly appreciate the care, dedication and effort put into handling my claim, as well as the kindness and understanding shown to me throughout. I would highly recommend David Ekperuoh and Thompsons Solicitors to anyone needing help with an accident or personal injury claim. Thank you again for all your help and support.

A representative from Thompsons Solicitors LLP responded to this review

Dear Panagiota, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from David. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Ray Bearman

Ray Bearman

I would like to express my sincere appreciation for the excellent legal advice and support I received from Solicitor Kirsty Lambourne in relation to my claim for damages arising from asbestos exposure. Throughout the process, Kirsty demonstrated outstanding professionalism, knowledge, and dedication. She explained the legal process clearly, kept me informed, and provided valuable advice and guidance at every stage. Her compassionate and understanding approach made a difficult and often stressful situation much easier to manage. I felt that my case was treated with the utmost care and attention, and I had confidence in Kristy’s expertise and commitment to achieving the best possible outcome for me. Her patience, clear communication, and willingness to answer my questions were particularly appreciated . I wouldn’t have no hesitation in recommending Kirsty Lambourne to anyone seeking legal advice or representation in an asbestos-related compensation claim. Her professionalism and client care were excellent throughout and I am extremely grateful for all her help and support. Thank you, Kirsty, for your outstanding service and dedication.

A representative from Thompsons Solicitors LLP responded to this review

Dear Ray, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. I will pass along your comments to Kirsty. Kind regards, John Mullen, Regional Managing Partner, Thompsons Birmingham

0
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Profile image of Susan Poll

Susan Poll

Personal Injury

Professional and Supportive throughout

Following a non fault head on collision in December 2024 I was put in touch with Thompsons Solicitors via my Usdaw union membership. my case was assigned to Sarah Lake Who has been absolutely fantastic throughout the whole process. She has always listened and taken the time to explain each step of the process clearly and with understanding, for which I will always be grateful. Thank you Sarah xx

A representative from Thompsons Solicitors LLP responded to this review

Dear Susan, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Sarah and the team at Thompsons. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

0
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Andy Barraclough

Personal Injury

Peter Richardson . Result !!

Just like to say Thankyou to Peter for finally concluding my accident at work claim . From the moment he took over the case he kept me updated and was friendly and professional in his work. After a 3 year wait justice prevailed and I was awarded my long overdue compensation due to Peters hard work

A representative from Thompsons Solicitors LLP responded to this review

Dear Andy, Thank you for taking the time to leave a review. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Profile image of Roger Parsons

Roger Parsons

Personal injury claim

After suffering quite a serious head/facial injury on what was supposed to be a fun day out at an airsoft/paintball site I was assisted by my trade union who put me in touch with Thompsons solicitors, it was made clear at the start that my type of case wasn’t straight forward but Thompsons were very professional at every stage and in particular Peter Richardson who brought my claim to a very successful conclusion. Many thanks to Peter and all the team at Thompsons

A representative from Thompsons Solicitors LLP responded to this review

Dear Roger, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Peter and the team at Thompsons. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo

Reviews

4.8 /5 529 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm is praised for personal injury, asbestos, employment, driving and regulatory cases, often securing strong outcomes in court or settlement. Clients value clear advice, expert knowledge, careful preparation, prompt updates, patience, empathy and reassuring support through stressful matters. However, some reviews report slow progress, long delays, poor communication, cases stalling for years, and one alleges pressure to pursue the wrong claim. A few clients also mention frustration with fees and rude telephone conduct. Overall, the firm is seen as highly skilled and supportive, but consistency can vary.

Expert legal advice
Clear communication
Professional service
Supportive throughout
Kept informed
Compassionate approach
Efficient handling
Successful outcome
Reduced stress
Slow progress

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Employment

Excellent support and timely service

I recently had contacted Thompson solicitors to help with my case.I have received excellent and timely service from the firm. Especially I would like thank Sean Conway who represented for my case , he was really supportive, compassionate and supported me really well through my hard time.I really appreciate the support I received and thankful to each and everyone in the firm who helped me through the matter.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Sean and the team at Thompsons. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

0
Collected on: ReviewSolicitor collection source logo
Profile image of Panagiota A.

Panagiota A.

Personal Injury

Excellent support throughout my accident claim

I would like to express my sincere thanks to David Ekperuoh and the team in Thompsons Solicitors for their excellent support throughout my accident claim. David Ekperuoh was kind, patient and professional throughout the process, always taking the time to assist me and provide reassurance when I needed it. I truly appreciate the care, dedication and effort put into handling my claim, as well as the kindness and understanding shown to me throughout. I would highly recommend David Ekperuoh and Thompsons Solicitors to anyone needing help with an accident or personal injury claim. Thank you again for all your help and support.

A representative from Thompsons Solicitors LLP responded to this review

Dear Panagiota, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from David. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo
Profile image of D Wilson

D Wilson

Driving offences

Thompsons Solicitors LLP

I am a HGV driver and I was about to loose my driving licence with an accumulation of points over the years. Thompsons Solicitors handled my case and with their expertise guided me through the court process. Keeping my license and just had to pay a small court cost. I can’t thank Thompsons Solicitors enough for their hard work and advice which would off cost me my job and home.. I highly recommend Thompsons Solicitors as a first choice Solicitor. D Wilson.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kelvin johnson

Kelvin johnson

Data protection breach

I would like to say a big thank you to Thompsons Solicitors and in particular my solicitor, David mole who has helped me through this very difficult time . I would highly recommend Thompson solicitors ⭐️⭐️⭐️⭐️⭐️

A representative from Thompsons Solicitors LLP responded to this review

Dear Kelvin, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to David. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

1
Collected on: ReviewSolicitor collection source logo
Profile image of Ray Bearman

Ray Bearman

Ray Bearman

I would like to express my sincere appreciation for the excellent legal advice and support I received from Solicitor Kirsty Lambourne in relation to my claim for damages arising from asbestos exposure. Throughout the process, Kirsty demonstrated outstanding professionalism, knowledge, and dedication. She explained the legal process clearly, kept me informed, and provided valuable advice and guidance at every stage. Her compassionate and understanding approach made a difficult and often stressful situation much easier to manage. I felt that my case was treated with the utmost care and attention, and I had confidence in Kristy’s expertise and commitment to achieving the best possible outcome for me. Her patience, clear communication, and willingness to answer my questions were particularly appreciated . I wouldn’t have no hesitation in recommending Kirsty Lambourne to anyone seeking legal advice or representation in an asbestos-related compensation claim. Her professionalism and client care were excellent throughout and I am extremely grateful for all her help and support. Thank you, Kirsty, for your outstanding service and dedication.

A representative from Thompsons Solicitors LLP responded to this review

Dear Ray, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. I will pass along your comments to Kirsty. Kind regards, John Mullen, Regional Managing Partner, Thompsons Birmingham

0
Collected on: ReviewSolicitor collection source logo

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