Matter Type:
Child Custody
Susan
Collected on:
first impressions - rude and rather arrogant
I had an initial 30 minute meeting with a family lawyer and was kept waiting for 10 minutes without an apology.
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gaby Hardwicke on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gaby Hardwicke. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Gaby Hardwicke and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gaby Hardwicke performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gaby Hardwicke and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gaby Hardwicke compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gaby Hardwicke offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Matter Type:
Child Custody
Susan
Collected on:
I had an initial 30 minute meeting with a family lawyer and was kept waiting for 10 minutes without an apology.
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Matter Type:
New home purchases and sales
David
Collected on:
Gaby Hardwicke were recommended to me from a friend who had used them for the purchase of his house. Unfortunately they’ve gone down hill massively. I decided I’d use them myself however there’s been zero communication which has cost unnecessary delays on purchasing a investment property. Currently in the process of finding another solicitor who you can actually get ahold of. Avoid if you want to complete your house purchase/sale in a timely manner. Very disappointing.
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Matter Type:
Purchase and Sale
Crystal
Collected on:
Thank you to Christopher Bean and his team for their attentive expertise during our recent home move. Whilst it was our ‘second time around the block’ for my husband and I, we were just as nervous as when we bought our very first home, Chris was always available on the phone and answered all our questions (sometimes more than once! Sorry Chris!) – excellent service and extremely personable.
I wouldn’t hesitate to recommend Gaby Hardwicke or use them again.
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Matter Type:
Purchase and Sale
Marion
Collected on:
When purchasing my flat, Gaby Hardwicke were recommended by my mortgage broker and I feel so fortunate to have been looked after by Robert (Benton) throughout the process.
Although on paper it was a straightforward transaction, it threw up an unforeseen - and fairly unique - anomaly, but Robert dealt with it with swiftly, with absolute professionalism, utmost practicality and a fair bit of very welcome humour. I felt that I was in the safest of hands and, at times, extremely grateful that he was acting on my behalf and not the other way round!
I'm delighted to say that I've had an entirely pain free purchasing experience (and a very well-priced one, too) and I wouldn't hesitate to recommend Robert and Gaby Hardwicke to any one of my friends or family.
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Tamale
Collected on:
This review is for a different branch.
We made the mistake of using Gaby Hardwicke in 2014 and found out years later that we were entitled to stamp duty relief on our purchase as the property had an annexe(separate dwelling)! They did not inform us of this, even though they are supposedly the “professionals” so when we heard of it through a friend and tried to reclaim the £9000 it was too late so they gave us a mere £2000 as compensation. Then this year when we sold the property our solicitor was thorough enough to discover that part of “our” garden was still registered to the previous owner! This incompetence from Gaby Hardwicke delayed our house move and cost us a further £1000 in fees and charges!
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Matter Type:
Residential Conveyancing
Christopher
Collected on:
This review is for a different branch.
The reviews here are extremely mixed for GH, but perhaps that's to be expected with firms of solicitors where the quality of individual solicitors varies.
My father buys and sells property regularly, and the recently purchased a property with Melanie Verth as his solicitor. I knew then that if I moved again I would ask Ms Verth to handle the sale and purchase. The time came, and the move was complex due to various issues with the apartments at each end of the move, combined with a short timescale mandated by the purchaser (two months from offer to completion) and a slow-acting purchasing solicitor.
The quality of Melanie's technical advice was extremely strong, she was personable, diligent, as tenacious as a lobster and, above all else, a pragmatist and flexible; put otherwise, I felt strongly that Ms Verth was focused on finding solutions to the many problems we faced rather than simply stating the legal position and letting the cards fall as they might.
The fees were more than some others, but in the specific case of Ms Verth, if you've a complex sale, difficult solicitors on the other side, tight timescales or something else you fear may be a major problem, I suggest consulting Ms Verth.
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Gillian
Collected on:
This review is for a different branch.
We have had the pleasure of having Lucy Hunting as our solicitor . Ours was a difficult move due to lockdown and also equity release . Lucy was always on hand and answered our queries promptly . She was so very helpful and we truly believe we would have lost our lovely new build house if it was not for her efficiency and effort . The best solicitor we have ever had and highly recommended. Thank you Lucy you are a credit to your profession .
Allan and Gill Walsh
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Matter Type:
Maternity and Paternity
Sally
Collected on:
This review is for a different branch.
As an employer facing a discrimination claim, turning to the expertise of Gaby Hardwicke prevented a lengthy employment tribunal. Matthew Grant, our solicitor handled our case with the confidence and ensured we understood the process and were kept fully aware at every stage. The situation had the potential to cause a lot of worry and stress, however the great legal knowledge and communication reduced this significantly. We have no doubt that we won our case having trusted Matthew and Gaby Hardwicke.
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Matter Type:
Adoption, Surrogacy, Care and Special Guardianship
sian
Collected on:
This review is for a different branch.
I have used Gabys recently for two big things in my life (sorting out an adoption and getting wills written) and i could not have been happier with the service I received. Every communication with the firm has been professional and friendly and I feel complete trust in their service.
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Matter Type:
Commercial Law
Emma
Collected on:
This review is for a different branch.
We have used Gaby Hardwicke on several occasions over the last 10 years - for family law, commercial law and for a medical negligence case. They have seen us through various personal and business changes, challenges and issues. They have always been absolutely trustworthy, willing to listen, genuinely caring, measured, knowledgable and honest. It has always been a relief to have the team at Gaby's on our side when things have been tough or just to give us the professional guidance and direction we needed. We really felt they understood the issues and gave us clarity through those. Also, having used various other solicitors in the past, Gaby Hardwicke are the firm we have most confidence in and who we have - in ten years - never had a bad or questionable experience with.
We would recommend them wholeheartedly - in particular Mark Williams, Jeremy Laws and (in Bexhill) Iona Smith.
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