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Paul Robinson Solicitors LLP

4.7 | 90 Reviews 90 Reviews | Wills, Trusts & Probate
1,154 Total Company Reviews info icon Wills, Trusts & Probate | info icon 1,154 Total Company Reviews Wills, Trusts & Probate | info icon 1,154 Total Company Reviews

150 London Road, Benfleet, Essex, SS7 5SQ

Accepting new clients

150 London Road, Benfleet, Essex, SS7 5SQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641227

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Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
Value for money: 94%
93%
Success
Rate
Satisfied with outcome: 93%
93%
Would
Recommend
Would recommend to friends and family: 93%
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Paul Robinson Solicitors LLP

Meet the team of Paul Robinson Solicitors LLP

Contact & Locations - Paul Robinson Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

150 London Road, Benfleet, Essex, SS7 5SQ

Reviews

4.7 /5 90 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Paul Robinson Solicitors LLP

The firm is highly regarded for conveyancing, property sales and purchases, wills, probate, estate administration, lease work and some family/commercial matters. Clients praise its clear expertise, efficiency and attention to detail, with many matters completed swiftly and smoothly. Soft skills valued most include excellent communication, responsiveness, patience, professionalism and a reassuring, friendly approach. The team is often described as supportive, proactive and approachable, keeping clients informed throughout and making stressful legal processes feel straightforward and well managed.

Excellent communication
Highly responsive
Professional service
Friendly team
Knowledgeable advice
Clear explanations
Prompt replies
Supportive throughout
Efficient process
Stress-free experience

ReviewSolicitors Review List

Profile image of NS

NS

Wills, Trusts & Probate

Excellent service 5*

Excellent service and very professional. Elizabeth and her team are very supportive, excellent communication and very knowledgeable. 5* would definitely recommend.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind feedback and recommendation. We’re delighted Elizabeth and her team provided knowledgeable support and kept communication clear throughout.

0
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Sandra Gray

Wills, Trusts & Probate

New Wills

I am writing regarding excellent service received by Elizabeth, re making of our New Wills. She was very helpful, informative explaining everything and all Legalities nothing was too much trouble. I would highly recommend her she is a very charming young lady

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

We’re delighted to hear that Elizabeth made the process of updating your wills such a positive experience, Sandra. It’s lovely to know that you felt comfortable and well looked after throughout. Thank you for your kind words and recommendation.

0
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Anonymous

Verified
Wills, Trusts & Probate

Excellent legal services - Probate

Thank you to Rhys and the team for their support and legal guidance during a recent probate case. They were excellent and professional from start to finish and in every interaction. Rhys provided reassurance throughout the process. Thank you.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased to hear that Rhys and the team provided reassuring guidance throughout the probate process and made you feel well supported. We really appreciate you taking the time to share your experience.

0
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David Knights

Housing & Property

Excellent and professional probate services

I would highly recommend Paul Robinson Solicitors for the excellent legal services and support they provided throughout the probate and administration of my late aunt’s estate, including the conveyancing of her property. From our initial consultation through to the completion of the matter, they were very professional, knowledgeable and extremely thorough. They explained each stage clearly, kept me fully informed and dealt with everything efficiently and sensitively during what was inevitably a stressful and difficult time. I particularly appreciate their responsiveness and willingness to answer all questions whenever I needed clarification. I always felt the estate was being handled with great care and everything was in very safe and capable hands. I am extremely grateful for all their help and would have no hesitation in recommending them to anyone requiring professional legal assistance with probate or estate administration. I would like to thank Victoria Messent, Bethany Dorney, Sophie Griffiths and her team.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Your detailed comments are sincerely appreciated, David. We are pleased that Victoria, Bethany, Sophie and the wider team provided careful and responsive support throughout the administration of your aunt’s estate. . Your recommendation means a great deal to us.

0
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Paul A Clarke

Wills, Trusts & Probate

Where there is a way there is a will

I saw an advert at West Ham's ground and a post on the club's app. I wanted to update my will and completed the questionnaire on the app late on a Thursday night. By 09:30hrs the next day Ms Barnes contacted me to discuss my aims and objectives with advice on how to present my thoughts to the solicitor. I made an appointment to see Ms LondahI and followed it up by emailing them my thoughts. When I met with Ms Londahl she had read my wishes, sought clarification and agreed to prepare my will as requested. She took time to explain how it would be set out. Within 48 hours I received the paperwork which I reviewed. I wanted to make a couple of changes and contacted the office to discuss them. They were agreed. I made an appointment to sign the will. Once again Ms Barnes and her colleague Ms Lavery were very helpful, explaining the will to me to ensure I understood the implications and to make me aware of the changes they had made as requested by me. I signed. They agreed to send a copy of the will to me by post along with their invoice. This they did. I paid the invoice within 24hours of receipt. I am very happy with the outcome. I recommended this firm to my former colleague who was considering updating her will

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you, Paul, for your detailed feedback and recommendation. We are delighted that our team provided clear guidance and responded promptly throughout the process. It is particularly pleasing to know that you felt well supported and confident in the final outcome.

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Other Reviews

Profile image of pwb2

pwb2

Wills, Trusts & Probate

pwb2

Carley Wells at the Billericay Office has given us superb service, advising my wife and I how we could get rid of a previous complicated Wills Trust (drawn up by another solicitor some years ago). She explained everything very clearly and drafted much simpler Wills for us both - which, together with a change to our house ownership - delivers exactly what we want, takes away our concerns, and gives us 'peace of mind'. Everything has been completed speedily and all documentation has been prepared to the highest standard. We are so pleased to have found an excellent, local solicitor.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your lovely review. We are delighted Carley helped you both find a clear and reassuring solution tailored to your needs. It is wonderful to hear you now have peace of mind and were pleased with the service provided.

0
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Andoy co

Andoy

The worst. 40 years? Paul Robinson’s office requested documents for the estate of my Aunt. I have sent them 3 times this year alone. (2026). They made it sound that I am delinquent for not complying with their request. I used the address they advised me to use. Nothing! Another problem is, their response to my email is they are on vacation or away. The last response was “ will look”. If there is a rating less than 1 star, I would use this rating. Very poor service, especially the response time. 1/4 star.

0
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Terry Johnson

Wills, Trusts & Probate

Terry

I have recently completed on my late mothers property and John Branch and his team were very supportive, professional and guided me every step of the way. They responded to my emails very promptly and explained everything with clarity.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Terry, we are pleased to hear that John and his team provided such professional and supportive guidance throughout the process. Their prompt communication and clear explanations clearly helped make things easier, and we greatly appreciate your kind feedback.

0
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stephanie harbott

Wills, Trusts & Probate

stephanie

A fantastic solicitors. We used them for a will. The service received was amazing. Clear, concise advise. Very knowledgeable and professional The whole team were friendly, and. Nothing was too much trouble. Absolutely recommend them.

from Paul Robinson Solicitors LLP

We truly appreciate your high recommendation and your trust in us to handle your will, Stephanie. Please don't hesitate to reach back out if you ever need any legal support in the future. All the very best!

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Rowland King

Wills, Trusts & Probate

Rowland

Paul Robinson Solicitors handled the sale of my late father's property extremely well. They were professional and always on hand to respond to email with in minutes and even over the weekend.

from Paul Robinson Solicitors LLP

Thank you for your feedback. We’re pleased to hear that our team handled the sale of your late father’s property so well. Providing a professional service with prompt and reliable communication is something we take great pride in.

0
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Reviews

4.7 /5 1154 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Paul Robinson Solicitors LLP

The firm is highly regarded for conveyancing, property sales and purchases, wills, probate, estate administration, lease work and some family/commercial matters. Clients praise its clear expertise, efficiency and attention to detail, with many matters completed swiftly and smoothly. Soft skills valued most include excellent communication, responsiveness, patience, professionalism and a reassuring, friendly approach. The team is often described as supportive, proactive and approachable, keeping clients informed throughout and making stressful legal processes feel straightforward and well managed.

Excellent communication
Highly responsive
Professional service
Friendly team
Knowledgeable advice
Clear explanations
Prompt replies
Supportive throughout
Efficient process
Stress-free experience

ReviewSolicitors Review List

Profile image of NS

NS

Wills, Trusts & Probate

Excellent service 5*

Excellent service and very professional. Elizabeth and her team are very supportive, excellent communication and very knowledgeable. 5* would definitely recommend.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind feedback and recommendation. We’re delighted Elizabeth and her team provided knowledgeable support and kept communication clear throughout.

0
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Anonymous

Verified
Housing & Property

Moving house

Tatiana was amazing from start to finish. We had an 8 week exchange deadline and it was done in a very timely manner. She was very approachable and knowledgable and quick response times that you don’t get anywhere else!

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

We’re pleased you found Tatiana approachable, knowledgeable and responsive throughout. We really appreciate your kind words and are glad we could help make your move a smooth experience.

0
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kate lotts

Housing & Property

Good choice

Sophie Cannon and her team in Billericay office helped guide us through the process to sell our house - the volume of paperwork and the various documents needed can be daunting. Professional and accessible

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

It’s lovely to hear that Sophie and her team made the process of selling your home feel more manageable. We’re glad you found them professional and easy to reach throughout. Thank you for taking the time to share your feedback.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sandra Gray

Sandra Gray

Wills, Trusts & Probate

New Wills

I am writing regarding excellent service received by Elizabeth, re making of our New Wills. She was very helpful, informative explaining everything and all Legalities nothing was too much trouble. I would highly recommend her she is a very charming young lady

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

We’re delighted to hear that Elizabeth made the process of updating your wills such a positive experience, Sandra. It’s lovely to know that you felt comfortable and well looked after throughout. Thank you for your kind words and recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Excellent legal services - Probate

Thank you to Rhys and the team for their support and legal guidance during a recent probate case. They were excellent and professional from start to finish and in every interaction. Rhys provided reassurance throughout the process. Thank you.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased to hear that Rhys and the team provided reassuring guidance throughout the probate process and made you feel well supported. We really appreciate you taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kevin Archer

Kevin Archer

Kevin

We instructed Robinsons to act for us on the sale of 2 properties and the purchase of a new property. Charlotte and her team looked after us and they were great. Never to busy to answer any emails I sent and always kept us up to date with the progress. As stressful as house moving is , Charlotte made the whole process easy. Would definitely recommend!

0
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Profile image of pwb2

pwb2

Wills, Trusts & Probate

pwb2

Carley Wells at the Billericay Office has given us superb service, advising my wife and I how we could get rid of a previous complicated Wills Trust (drawn up by another solicitor some years ago). She explained everything very clearly and drafted much simpler Wills for us both - which, together with a change to our house ownership - delivers exactly what we want, takes away our concerns, and gives us 'peace of mind'. Everything has been completed speedily and all documentation has been prepared to the highest standard. We are so pleased to have found an excellent, local solicitor.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your lovely review. We are delighted Carley helped you both find a clear and reassuring solution tailored to your needs. It is wonderful to hear you now have peace of mind and were pleased with the service provided.

0
Collected on: Google collection source logo
Profile image of Joseph

Joseph

Joseph

Excellent service from Paul Robinson Solicitors. Everyone I dealt with was extremely professional, friendly and helpful. They made the whole process straightforward and took the time to explain everything clearly.

from Paul Robinson Solicitors LLP

Thank you so much for the fantastic review! We are delighted to hear that your experience with Paul Robinson Solicitors was so positive. Our team takes great pride in being approachable and clear in our communication, so knowing you felt well-supported and fully informed throughout the process means a great deal to us.

0
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Gavin Kelly

Gavin

Great team to work with. They were professional and polite throughout with great communications. Highly recommended.

from Paul Robinson Solicitors LLP

Thank you for your kind feedback and recommendation, Gavin. We are pleased to hear that you found the team professional, courteous and easy to communicate with. We really appreciate your support.

0
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Dorian Marciniak

Housing & Property

Dorian

Carrie and Emily together with their team of assistants are absolutely best conveyancing solicitors you can ever work with, professional, patient with knowledge. Always happy to answer any questions and provide care to each matter at all time, hope to have chance work with this team at Paul Robinson solicitors in every purchase/sale of property in the future, Thank you again for all hard work you done on our purchase

from Paul Robinson Solicitors LLP

Thank you, Dorian, for your wonderful feedback. We are delighted that Carrie, Emily and the wider team provided such knowledgeable, patient and attentive support throughout your purchase. We truly appreciate your trust and look forward to assisting you again in the future.

0
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