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Borneo Martell Turner Coulston LLP

4.9 | 406 Reviews 406 Reviews | Purchase and Sale
802 Total Company Reviews info icon Purchase and Sale | info icon 802 Total Company Reviews Purchase and Sale | info icon 802 Total Company Reviews

44 Southampton Buildings, London, Greater London, WC2A 1AP

Accepting new clients

44 Southampton Buildings, London, Greater London, WC2A 1AP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8016771

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Borneo Martell Turner Coulston LLP |
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Borneo Martell Turner Coulston LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
18% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Borneo Martell Turner Coulston LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Borneo Martell Turner Coulston LLP
Conveyancing Quality Scheme accreditation awarded to Borneo Martell Turner Coulston LLP
The Association of Lifetime Lawyers accreditation awarded to Borneo Martell Turner Coulston LLP

Description

Our mission is simple - to provide a straight talking and jargon-free service; one that simplifies the legal complexities our clients face with expert advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Borneo Martell Turner Coulston LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Borneo Martell Turner Coulston LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
18% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Borneo Martell Turner Coulston LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Borneo Martell Turner Coulston LLP
Conveyancing Quality Scheme accreditation awarded to Borneo Martell Turner Coulston LLP
The Association of Lifetime Lawyers accreditation awarded to Borneo Martell Turner Coulston LLP

Description

Our mission is simple - to provide a straight talking and jargon-free service; one that simplifies the legal complexities our clients face with expert advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Borneo Martell Turner Coulston LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Borneo Martell Turner Coulston LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

44 Southampton Buildings, London, Greater London, WC2A 1AP

Reviews

4.9 /5 406 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Borneo Martell Turner Coulston LLP

Clients praise the firm’s specialisms in residential and commercial conveyancing, lease and landlord matters, wills, probate, lasting powers of attorney, employment law and commercial property work. Reviews highlight clear, practical legal expertise, attention to detail and efficient case handling. Valued soft skills include excellent communication, responsiveness, patience, empathy, reassurance, reliability and a professional yet personable approach. Many clients note transparent fees, proactive updates, calm problem‑solving and strong client care that reduces stress during complex transactions.

clear explanations
excellent communication
very professional
responsive staff
efficient service
supportive team
friendly service
attentive updates
knowledgeable solicitors
rapid completion

ReviewSolicitors Review List

Profile image of Steve Beswick

Steve Beswick

Verified
Housing & Property

Helping my Aunty move house

I was helping my Aunty (age86) sell her house and buy a flat. In all aspects of the process Helen was diligent and very knowledgeable, especially with buying a leasehold flat. Helen provided us with good advice throughout the process. As with any house sale/Purchase there were a few issues along the way but we got there in the end and Aunty is very happy in her new flat

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

We are so happy to hear that your Aunty is happy in her new flat; it was our pleasure to help her get there! Thank you for taking the time to leave a review, we appreciate yhour kind words.

0
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Clifton Cruisers Ltd

Verified
Commercial Property

Property purchase

This is not the first time I have used Mohammed it’s always a quick and easy service we got the property purchase completed in 28 days 👍

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you for your five star review. We hope to work with you again.

0
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Holly

Verified
Housing & Property

Buying my first property

Carol and Kim were wonderful to deal with and got my sale completed as quick as possible. They kept me updated via email throughout, I will recommend them to anyone buying a home.

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

We are grateful for your five star review and are deligthed that you were pleased with the service. We hope to work with you again in the future.

0
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Anonymous

Verified
Housing & Property

Highly recommend.

We recently used Borneo Martell Turner Coulson for our house sale and purchase, and Carol was fantastic- as was her assistant Kim. It can be a stressful time but Carol made the entire process feel straightforward. She kept us updated at every stage, explained everything clearly, and always answered our emails quickly. We felt completely supported and wouldn't hesitate to recommend them.

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you for taking the time to leave a review. We truly appreciate the positive feedback and will pass your comments on to Carol. We hope to work with you again and thank you for any future rcommendations!

0
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Profile image of Julie Bland

Julie Bland

Verified
Housing & Property

Selling Mum's house

As executor for my mum's estate I was anxious not knowing what to expect or how complicated it would be to sell her house. I needn't have worried, I was in safe hands with Carole and Kim at BMTC. I was kept aware of every stage and they completely looked after my interests throughout the whole process. The fees were transparent with no surprises and I was amazed at how little involvement I had right up to completion. It was an emotional day for me handing over the keys after 50 years of my life living at and visiting that house and the care I was shown was exemplary. I would highly recommend this conveyancing team and wish to add my thanks again for a fantastic service.

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you so much for your wonderful review. We understand that selling a family home, particularly one that has been part of your life for 50 years must have been incredibly emotional and daunting. It was a privilege to help guide you through the process. Your kind words about Carol and Kim will be passed on to them. Thank you for trusting us and we wish you all the best.

0
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Other Reviews

Profile image of Kirsty Louise Dent

Kirsty Louise Dent

Housing & Property

Kirsty Louise's experience...

Brilliant. Tessa and Jo have been absolutely amazing at assisting us with our purchase. Can't speak highly enough of them. Thank you both

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you for your kind review. We appreciate the feedback and hope to work with you again in the future.

0
Collected on: Perfect_portal collection source logo
Profile image of Angela Sibanda

Angela Sibanda

Housing & Property

Angela's experience...

I honestly cannot recommend this firm enough! From start to finish, my experience has been absolutely amazing. Buying a house can be such an overwhelming and anxiety-inducing process, but the team went above and beyond to make the journey so much easier for me. Their professionalism, communication, patience and support have been exceptional throughout. They didn’t just do their jobs; they genuinely made me feel supported, reassured and in safe hands. They are truly wonderful human beings who care about the people they are helping, and that makes such a difference during what can be a very stressful time. Thank you for walking this journey with me. Your professionalism has been second to none, and the way you have handled everything has been nothing short of amazing. You helped dissolve so many of my anxieties and made a huge milestone in my life feel that much more manageable. I will always be grateful for the care, kindness and dedication you have shown me. Thank you for being such an incredible team and for helping me get through this chapter with so much more peace of mind. An outstanding service from an outstanding team. I would recommend you without hesitation!

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you so much for your lovely review! We're delighted to hear that we were able to make your house buying journey a positive and less stressful experience. We understand how overwhelming the process can feel, so it's wonderful to know our team was able to support you. We really appreciate your recommendation and wish you all the best in your new home.

0
Collected on: Perfect_portal collection source logo
Profile image of Maria Lucaciu

Maria Lucaciu

Housing & Property

Maria's experience...

We bought house with, it was long way bat finally we made it, I am Haighly recomand the , they did great job and all the time they communicate with as. The best 👌

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

That is great to hear! Thank you for taking the time to leave your kind review and for recommending us. Wishing you lots of happiness in your new home. We hope to work with you again in the future.

0
Collected on: Perfect_portal collection source logo
Profile image of Abdul Shaid

Abdul Shaid

Housing & Property

Abdul's experience...

There was no regular communication, no job to do list, they asked signature for my under 18+ son right before exchange without any reason, didn't bother to check the property before give to us which is full of previous owners furniture. Our estate agent did way more then they did

A representative from Borneo Martell Turner Coulston LLP responded to this review

We appreciate all feedback and are sorry to hear that you have been disappointed with the service received. We take concerns raised by clients seriously and welcome the opportunity to address them through our formal complaints procedure, which can be found here: https://www.bmtclaw.co.uk/complaints-procedure/ Due to our obligations of client confidentiality, we are unable to comment publicly on specific circumstances or individual matters. However, we would like to clarify that as solicitors and conveyancers, we do not physically inspect properties as part of the conveyancing process. It is therefore important that buyers arrange appropriate inspections and surveys to assess the condition of the property before proceeding to exchange of contracts. This is separate from the legal work involved with the purchase.

0
Collected on: Perfect_portal collection source logo
Profile image of Mark Curley

Mark Curley

Housing & Property

Mark

Best solicitor I've had the pleasure to work with and through work I've encountered a lot. Genuinely a good service all round

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you for your five star review. We hope to work with you again in the future.

0
Collected on: Google collection source logo

Reviews

5.0 /5 802 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Borneo Martell Turner Coulston LLP

Clients praise the firm’s specialisms in residential and commercial conveyancing, lease and landlord matters, wills, probate, lasting powers of attorney, employment law and commercial property work. Reviews highlight clear, practical legal expertise, attention to detail and efficient case handling. Valued soft skills include excellent communication, responsiveness, patience, empathy, reassurance, reliability and a professional yet personable approach. Many clients note transparent fees, proactive updates, calm problem‑solving and strong client care that reduces stress during complex transactions.

clear explanations
excellent communication
very professional
responsive staff
efficient service
supportive team
friendly service
attentive updates
knowledgeable solicitors
rapid completion

ReviewSolicitors Review List

Profile image of Helen Hayes

Helen Hayes

Verified
Wills, Trusts & Probate

SAFE HANDS

Recently finding it necessary to update my Will, I made an appointment to see Sue Owens. Her patience in answering my many questions, the clear explanations, and further help and advice she gave was invaluable and I left feeling I was in safe hands.

Solicitors tagged in
this review

0
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Profile image of Anonymous

Anonymous

Verified
Family Law

Divorce matter - Barrister Beresford Kennedy

Barrister Kennedy handled my case very professionally and was very supportive throughout the matter. The best service I've had after having gone through three previous law firms.

Solicitors tagged in
this review

0
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Anonymous

Verified

T&C’s Review

Excellent advice offered in updating our T&C’s.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Steve Beswick

Steve Beswick

Verified
Housing & Property

Helping my Aunty move house

I was helping my Aunty (age86) sell her house and buy a flat. In all aspects of the process Helen was diligent and very knowledgeable, especially with buying a leasehold flat. Helen provided us with good advice throughout the process. As with any house sale/Purchase there were a few issues along the way but we got there in the end and Aunty is very happy in her new flat

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

We are so happy to hear that your Aunty is happy in her new flat; it was our pleasure to help her get there! Thank you for taking the time to leave a review, we appreciate yhour kind words.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lee Desborough

Lee Desborough

Verified
Commercial Property

business/workshop sale

Mohammed dealt with our workshop sale, from start to finish he has been very professional and attentive, provided me with up to date progress by phone and email, I have dealt with Mohammed and Borneo's on several occasions and would highly recommend their services, ten out ten.

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you so much for your fantastic 5 star review. We're delighted that you were pleased with the service. We appreciate your kind words and recommendation and will pass your comments on to Mohammed.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kirsty Louise Dent

Kirsty Louise Dent

Housing & Property

Kirsty Louise's experience...

Brilliant. Tessa and Jo have been absolutely amazing at assisting us with our purchase. Can't speak highly enough of them. Thank you both

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you for your kind review. We appreciate the feedback and hope to work with you again in the future.

0
Collected on: Perfect_portal collection source logo
Profile image of Angela Sibanda

Angela Sibanda

Housing & Property

Angela's experience...

I honestly cannot recommend this firm enough! From start to finish, my experience has been absolutely amazing. Buying a house can be such an overwhelming and anxiety-inducing process, but the team went above and beyond to make the journey so much easier for me. Their professionalism, communication, patience and support have been exceptional throughout. They didn’t just do their jobs; they genuinely made me feel supported, reassured and in safe hands. They are truly wonderful human beings who care about the people they are helping, and that makes such a difference during what can be a very stressful time. Thank you for walking this journey with me. Your professionalism has been second to none, and the way you have handled everything has been nothing short of amazing. You helped dissolve so many of my anxieties and made a huge milestone in my life feel that much more manageable. I will always be grateful for the care, kindness and dedication you have shown me. Thank you for being such an incredible team and for helping me get through this chapter with so much more peace of mind. An outstanding service from an outstanding team. I would recommend you without hesitation!

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you so much for your lovely review! We're delighted to hear that we were able to make your house buying journey a positive and less stressful experience. We understand how overwhelming the process can feel, so it's wonderful to know our team was able to support you. We really appreciate your recommendation and wish you all the best in your new home.

0
Collected on: Perfect_portal collection source logo
Profile image of Maria Lucaciu

Maria Lucaciu

Housing & Property

Maria's experience...

We bought house with, it was long way bat finally we made it, I am Haighly recomand the , they did great job and all the time they communicate with as. The best 👌

Legal experts tagged in
this review

A representative from Borneo Martell Turner Coulston LLP responded to this review

That is great to hear! Thank you for taking the time to leave your kind review and for recommending us. Wishing you lots of happiness in your new home. We hope to work with you again in the future.

0
Collected on: Perfect_portal collection source logo
Profile image of Abdul Shaid

Abdul Shaid

Housing & Property

Abdul's experience...

There was no regular communication, no job to do list, they asked signature for my under 18+ son right before exchange without any reason, didn't bother to check the property before give to us which is full of previous owners furniture. Our estate agent did way more then they did

A representative from Borneo Martell Turner Coulston LLP responded to this review

We appreciate all feedback and are sorry to hear that you have been disappointed with the service received. We take concerns raised by clients seriously and welcome the opportunity to address them through our formal complaints procedure, which can be found here: https://www.bmtclaw.co.uk/complaints-procedure/ Due to our obligations of client confidentiality, we are unable to comment publicly on specific circumstances or individual matters. However, we would like to clarify that as solicitors and conveyancers, we do not physically inspect properties as part of the conveyancing process. It is therefore important that buyers arrange appropriate inspections and surveys to assess the condition of the property before proceeding to exchange of contracts. This is separate from the legal work involved with the purchase.

0
Collected on: Perfect_portal collection source logo
Profile image of Mark Curley

Mark Curley

Housing & Property

Mark

Best solicitor I've had the pleasure to work with and through work I've encountered a lot. Genuinely a good service all round

A representative from Borneo Martell Turner Coulston LLP responded to this review

Thank you for your five star review. We hope to work with you again in the future.

0
Collected on: Google collection source logo

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