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Parfitt Cresswell

4.7 | 60 Reviews 60 Reviews | Family Law
841 Total Company Reviews info icon Family Law | info icon 841 Total Company Reviews Family Law | info icon 841 Total Company Reviews

The Fulham Centre, 20 Fulham Broadway, London, Greater London, SW6 1AH

Accepting new clients

The Fulham Centre, 20 Fulham Broadway, London, Greater London, SW6 1AH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8003223

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Parfitt Cresswell Review Scores & Client Satisfaction Overview

4.7
Excellent
90%
Value for
Money
Value for money: 90%
93%
Success
Rate
Satisfied with outcome: 93%
93%
Would
Recommend
Would recommend to friends and family: 93%
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Parfitt Cresswell are accredited by

The Law Society accreditation awarded to Parfitt Cresswell
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Parfitt Cresswell Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
9% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
13% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Parfitt Cresswell are accredited by

The Law Society accreditation awarded to Parfitt Cresswell
Conveyancing Quality Scheme accreditation awarded to Parfitt Cresswell

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Parfitt Cresswell

Opening hours

Monday 09:30–17:30
Tuesday 09:30–17:30
Wednesday 09:30–17:30
Thursday 09:30–17:30
Friday 09:30–17:30
Saturday (Closed)
Sunday (Closed)

The Fulham Centre, 20 Fulham Broadway, London, Greater London, SW6 1AH

Reviews

4.7 /5 60 Reviews
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Clients say

What clients say about Parfitt Cresswell

Clients praise the firm’s expertise in conveyancing, wills, LPAs, probate and estates, family and divorce matters, settlement agreements, and commercial property transactions. The team is repeatedly described as highly knowledgeable, efficient and thorough, with strong attention to detail and sound legal advice. Clients particularly value their clear communication, responsiveness, professionalism, compassion and approachable manner. Many also mention that the firm explains processes simply, keeps matters moving smoothly, and provides reassuring, supportive guidance throughout often stressful situations.

Professional service
Clear communication
Kept informed
Highly knowledgeable
Friendly approach
Efficient handling
Helpful advice
Attention to detail
Compassionate support
Quick responses

ReviewSolicitors Review List

Profile image of Meenakshi

Meenakshi

Family Law

A long legal journey

I would highly recommend Sharon and her team for their professionalism, compassion and dedication throughout my divorce, financial remedy and child arrangements case. It was a very long and challenging journey, beginning in mid-2024, and the proceedings were extremely demanding both emotionally and financially, involving a significant six-figure sum in legal costs. Throughout this time, several trainee solicitors were involved in my case at different stages. “I would like to give particular thanks to Abbie Manwaring, who was consistently professional, polite, approachable and easy to talk to. She was patient, understanding and supportive throughout, and I always felt comfortable speaking with her I also had the opportunity to speak with Ewa, another solicitor within Sharon’s team, from time to time. She was professional and answered basic questions. A very special mention must go to Paul, my barrister, who was absolutely amazing. He was knowledgeable, professional, tenacious, reassuring and represented me exceptionally well. I felt confident having Paul on my side throughout the proceedings, and I am extremely grateful for the way he handled my case. I was very pleased with the outcome. Overall, I am incredibly grateful to Sharon, Paul, Abbie and everyone else who worked on my case. It was a long, complex and difficult process, but I felt supported by a dedicated team throughout. Their hard work and commitment made a real difference.

Legal experts tagged in
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A representative from Parfitt Cresswell Limited responded to this review

Dear Meenakshi, Thank you for taking the time to leave such a lovely review. We are very grateful for your kind words and recommendation. We appreciate that family proceedings can be an exceptionally challenging experience, both emotionally and financially, and we are pleased to hear that Sharon and the team were able to provide the professionalism, compassion and support you needed throughout your case. We will ensure that your lovely comments are shared with Sharon, Abbie and Ewa, who will be delighted. We are also pleased that you felt so well represented by Paul and that his expertise, reassurance and commitment helped you navigate the proceedings with confidence. We are delighted that you were pleased with the outcome and felt supported throughout. On behalf of Sharon, Abbie, Ewa and everyone involved in your matter, thank you once again for your trust and for sharing your experience. Please do not hesitate to contact us should you require any further legal support. We wish you all the very best for the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Kevin Kevin

Verified

The difference between a good solicitor and average solicitor

After seeing another solicitor, I won’t mention names things looked a bit bleak for me . I then got recommended to Sharon and within two minutes of speaking wow the difference was clear . I was having a tricky divorce on top of false allegations and my parental rights trying to be stripped so my kids future could be determined by the mother only. Straight away Sharon knew exactly what legal step to take . She was also made aware that my financial situation wasn’t great so helped to find the best solution what was great help and not just an open quote for each steps taken if your unfortunate to be in a similar position to me trust me, you want this lady in your corner ! . My only quip or recommendation would be the secretary was not always the same and when searching emails the persons name is put first then the business name. I have an aol email and this caused slight issues I give an example below this comment maybe parfittcresswell should be first then the name of the person as I missed a few emails. That’s the only Ewa Sierawska <ewa.sierawska@parfittcresswell.com>

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Richard

Verified
Family Law

Divorce Proceedings

Great support from Eve throughout; knowledgeable, clear communication, and a calming influence!

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A representative from Parfitt Cresswell Limited responded to this review

Dear Richard, Thank you for the positive review. We're pleased that Eve was able to assist you with your matter and that you found her a calming influence. We will be sure to pass this feedback onto her. If we can be of any further assistance, please do get in touch. Thanks Richard and all the best for the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Anonymous

Verified
Family Law

Poor customer care

My original solicitor left the firm mid case. I was handed over to Sharon. The first thing she did was send me a bill for a meeting we hadn’t had. Impossible to get hold of and when I finally did she was incredibly dismissive of me.

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Anonymous

Verified
Family Law

Disappointing

I regret appointing Parfitt Cresswell and wish I had used an online service instead. It would have been cheaper and I don’t feel they added any value despite the huge cost. Getting divorced was incredibly stressful and difficult and my solicitor made errors on my paperwork, was away on holiday at crucial moments without adequate cover and didn’t actually provide any helpful advice. They asked unnecessary questions which seemed like they were just running up the costs but refused to provide the advice I actually needed. They then sent long emails just to cover themselves which were not asked for or needed that I had to pay them for writing. The invoicing also wasn’t transparent, I wasn’t provided with itemised invoices. Would not recommend.

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this review

A representative from Parfitt Cresswell Limited responded to this review

Thank you for taking the time to provide your feedback to the firm. We do genuinely value all feedback received, as it helps us to continually review and improve the service we provide to our clients. In light of the feedback provided, we would welcome the opportunity to discuss your comments further to ensure that any concerns are fully understood and addressed. Please contact us at enquiries@parfittcresswell.com (including your name and matter number) so that we can arrange a mutually convenient time to contact you directly. We look forward to hearing from you. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

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Other Reviews

Profile image of Charlie Holgate

Charlie Holgate

Charlie

Eve Geere was appointed to deal with my divorce but, contrary to the suggestion of a sympathetic approach, she was very aggressive with the other side. Unfortunately, this antagonism was wholly unnecessary and ultimately led to a lengthy and expensive divorce on both sides. Would not recommend.

Dear Charlie, Thank you for your feedback. We understand that divorce proceedings can be an emotionally challenging time for all involved, and we sincerely regret any distress you may have experienced. However, we must clarify that you were not a client of our firm. Our primary responsibility is to represent the best interests of our clients and in this instance, our client has expressed satisfaction with our services. We are committed to maintaining the highest standards of professionalism and ethics in all our dealings. If you have specific concerns about the legal process, we recommend discussing these with your own legal representative. We hope you can appreciate that our role was to advocate for our client, as is our duty as legal professionals. We wish you all the best moving forward. Best wishes, Client Services Team

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Charlie

Family Law

Charlie

Eve Geere was appointed to deal with my divorce but, contrary to the suggestion of a sympathetic approach, she was very aggressive with the other side. Unfortunately, this antagonism was wholly unnecessary and ultimately led to a lengthy and expensive divorce on both sides. Would not recommend.

A representative from Parfitt Cresswell Limited responded to this review

Dear Charlie Thank you for your feedback. We understand that divorce proceedings can be an emotionally challenging time for all involved, and we sincerely regret any distress you may have experienced. However, we must clarify that you were not a client of our firm. Our primary responsibility is to represent the best interests of our clients and in this instance, our client has expressed satisfaction with our services. We are committed to maintaining the highest standards of professionalism and ethics in all our dealings. If you have specific concerns about the legal process, we recommend discussing these with your own legal representative. We hope you can appreciate that our role was to advocate for our client, as is our duty as legal professionals. We wish you all the best moving forward. Best wishes, Client Services Team

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IPro

Family Law

IPro

I am very pleased with the care and guidance provided by Mrs Johns. Elizabeth was dealing with my issues straight away and was available for contact as soon as she's free. Thank you, Elizabeth! I would have no hesitation in recommending Parfitt Cresswell to anyone.

A representative from Parfitt Cresswell Limited responded to this review

Dear Sir Thank you very much for taking the time to leave a Google Review we really appreciate it and have passed your kind comments on to Elizabeth Jones. Should you require any further legal advice in the future please do contact us and we will be very happy to assist. With kind regards Client Services Team

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Peter

Wills, Trusts & Probate

Peter

Simon Landivar understood our unusual position very well and was brilliant at developing a suitable plan and then responsibly informing and reassuring the two clients, members of my family. He was clear and patient and kept me fully informed while ensuring the clients knew what was happening and made decisions.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mr Moore Many thanks for leaving such a positive review we really do appreciate your taking the time and we shall ensure your comments are passed on to Simon Landivar. We are delighted to have been able to advise you and your family and should you require any further legal assistance in the future please don't hesitate to contact us as we would be only too pleased to assist. With kind regards Client Services Team

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Jess

Family Law

Jess

Zanariah and the Parfit Cresswell team addressed our complicated family law matter with expertise, understanding and dedication. The advice given was based on years of experience with the objective of reaching an achievable goal. Very happy with the outcome, and couldn’t have asked for more!

A representative from Parfitt Cresswell Limited responded to this review

Dear Ms Dunderdale Thank you so much for your very positive review, we really do appreciate your taking the time and will ensure your kind comments are passed on to Zanariah and the team in our Windsor office. Should you require any further legal advice either now or in the future please do contact us and we would be delighted to assist. With kind regards Client Services Team

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Reviews

4.8 /5 841 Reviews
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Star rating
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Clients say

What clients say about Parfitt Cresswell

Clients praise the firm’s expertise in conveyancing, wills, LPAs, probate and estates, family and divorce matters, settlement agreements, and commercial property transactions. The team is repeatedly described as highly knowledgeable, efficient and thorough, with strong attention to detail and sound legal advice. Clients particularly value their clear communication, responsiveness, professionalism, compassion and approachable manner. Many also mention that the firm explains processes simply, keeps matters moving smoothly, and provides reassuring, supportive guidance throughout often stressful situations.

Professional service
Clear communication
Kept informed
Highly knowledgeable
Friendly approach
Efficient handling
Helpful advice
Attention to detail
Compassionate support
Quick responses

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Wills and Powers of Attorney

Instructed to refresh wills and bring Powers of Attorney up to dat

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Roger Roger

Verified

Lack of contact

No one would get back to me when I requested a response on repeated occasions.

A representative from Parfitt Cresswell Limited responded to this review

Dear Roger, Thank you for taking the time to share your feedback. We are genuinely sorry that you had to contact us on several occasions before receiving a response. We fully appreciate how frustrating this must have been, and it is not the standard of service we strive to provide. We are grateful that you brought this matter to our attention and gave us the opportunity to address it. We understand that Heidi has now been in touch, and we hope this marks a positive step forward in progressing matters. Please be assured that your concerns have been taken seriously. We value the trust our clients place in us and remain committed to providing the responsive, supportive service that our clients expect and deserve. We hope that, moving forward, your experience will reflect the high standards we aim to deliver. If we can be of any further assistance, please don't hesitate to get in touch. Thank you. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Profile image of Carol Harris

Carol Harris

Verified
Housing & Property

Conveyancing

Mark has been amazing throughout. Professional and always on hand to answer calls and keep us up to date. We will definitely use his services again.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Carol, Thank you for taking the time to leave such lovely feedback. We are delighted to hear that Mark provided such professional service and was always available to answer your questions and keep you updated throughout the process. It is wonderful to know that his support made a positive difference to your experience. Your kind comments will be passed on to Mark, who I am sure will be very pleased to receive them. Thank you again for choosing Parfitt Cresswell. We look forward to assisting you again in the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Sharon Sharon

Verified
Housing & Property

House sale and purchase

I am grateful to Sharon for her conveyancing expertise in completing my house sale and new flat purchase.

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this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Sharon, Thank you for taking the time to share your feedback. We are delighted to hear that Sharon's conveyancing expertise helped make your house sale and flat purchase a success. We will be sure to pass on your kind comments, which I know she will greatly appreciate. Thank you again for choosing Parfitt Cresswell. We wish you every happiness in your new home. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Peter - ~Subud Britain

Verified
Commercial Property

Sale process for Sub

They did all of this right - leading us along the complex route of selling properties, even when it became more complicated. Thanks to Steve it all ended up successfully.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Peter, Thank you for taking the time to leave such positive feedback. We are delighted to hear that Steve was able to guide you through the process and provide the support and reassurance needed along the way. It is wonderful to know that Steve's expertise and commitment helped achieve a successful outcome for you. Your kind comments will be passed on to Steve, who I am sure will be very pleased to receive them. Thank you again for choosing us. Should we be able to assist you in the future, please do not hesitate to get in touch. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Other Reviews

Profile image of Vanessa Bowman

Vanessa Bowman

Housing & Property

Vanessa

Excellent 10/10 - we would highly recommend Bea & Nicola, they were great ! They dealt with everything quickly and professionally and kept us informed and updated all along the way. They gave us complete confidence. If we ever need your service again we will be back to you and we have already recommended. Thank you

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Vanessa, Thank you for taking the time to leave such wonderful feedback and for awarding us a 10/10 rating. We are delighted to hear that Bea and Nicola provided a professional and efficient service, keeping you informed throughout the process and giving you complete confidence every step of the way. Knowing that you felt well supported and updated from start to finish is exactly the experience we aim to provide for our clients. It is especially appreciated that you would recommend our services to others and would choose to return to us in the future should you need legal assistance again. Recommendations from satisfied clients are invaluable, and we are truly grateful for your support. Your kind comments will be shared with Bea and Nicola, who I am sure will be delighted to receive them. Thank you once again for your feedback, and we wish you all the very best for the future. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Angela Charrington

Angela

Very efficient and persistent in getting the job done

A representative from Parfitt Cresswell Limited responded to this review

Dear Angela, Thank you for taking the time to leave us a 5* review. We really appreciated it! We hope you found the experience a positive one and if we can be of any further experience now, or in the future, please don't hesitate to get in touch. Thanks for trusting us with your legal needs. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Profile image of Logan Max

Logan Max

Logan

Parfitt Cresswell Solicitors in Sutton provided excellent legal advice. The team was professional, responsive, and guided me through the process with clarity and care. Highly recommend them.

A representative from Parfitt Cresswell Limited responded to this review

Dear Logan, Thanks so much for the lovely feedback. This is great to read and we really appreciate it! If we can be of any further assistance, now or in the future, please do get in touch. We'll be happy to help. Thanks Logan. Regards, Client Services Team - Parfitt Cresswell Solicitors

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Profile image of Margaret Bamford

Margaret Bamford

Wills, Trusts & Probate

Margaret

Would thoroughly recommend Parfitt Cresswell solicitors, particularly Zoe Neale who dealt with the complexities and sensitivities of my Will with great skill and attention to detail. No reservations at all.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Margaret, Thank you for the positive feedback. We are pleased to see that you were happy with the service provided by Zoe and will be sure to pass on your kind words. If we can be of any further assistance or should you require any additional legal assistance in the future, please don't hesitate to contact us (or Zoe). We will be happy to assist. Thanks very much. Regards, Client Services Team - Parfitt Cresswell Solicitors

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M Khan

A client

I would give 10 stars if it were possible. Everyone was very kind and welcoming, and the work was done in seconds.

A representative from Parfitt Cresswell Limited responded to this review

Thank you very much for the wonderful feedback. This is lovely to read and we're so pleased that you were happy with the service provided. If we can be of any further assistance, please do let us know. We are here to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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