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Shoosmiths LLP

Forum 5, The Forum, Whiteley, Fareham, Hampshire, PO15 7PA

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Forum 5, The Forum, Whiteley, Fareham, Hampshire, PO15 7PA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 570249

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Shoosmiths LLP only have 10 reviews listed.

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Shoosmiths LLP Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A
Trading names:
Shoosmiths (Trading Style Of Shoosmiths Llp)

Rankings by area of expertise

The rankings below show the areas of expertise that Shoosmiths LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Practice areas not listed yet
Practice areas not listed yet

Shoosmiths LLP Review Scores & Client Satisfaction Overview

1.9
Poor
42%
Value for
Money
41% below
national average
30%
Success
Rate
52% below
national average
20%
Would
Recommend
61% below
national average
Communication 1.8/5
Initial Impressions 2.4/5
Approachability 2.1/5
Documentation Accuracy 2.6/5
Legal Knowledge 2.7/5
Value for money 2.1/5
Trading names:
Shoosmiths (Trading Style Of Shoosmiths Llp)

Rankings by area of expertise

The rankings below show the areas of expertise that Shoosmiths LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 2 / 3
Clinical Negligence 2 / 2
Commercial Property 4 / 6
Professional Negligence 1 / 4
Administrative Law 1 / 3
Agriculture 2 / 2
Asset Management 1 / 2
Banking 2 / 3
Banking and Financial Law 1 / 1
Biotechnology and Pharmaceuticals Law 1 / 4
Brexit Law 1 / 1
Bribery and Corruption Law 1 / 2
Charities 1 / 1
Commercial and Business Law 1 / 1
Company & Commercial 3 / 7
Company Law 1 / 3
Compliance Law 1 / 3
Construction 1 / 3
Consumer 3 / 7
Contract Law 1 / 2
Copyright Law 1 / 2
Corporate Law 2 / 2
Court of Protection and Deputyship 1 / 4
Crime/ Criminal Defence 2 / 4
Criminal Law 1 / 2
Cybersecurity and Data Protection Law 1 / 2
Debt and Tax Law 1 / 1
Digital Law 1 / 2
Discrimination Law 1 / 2
Dispute Resolution 3 / 6
Economic Law 1 / 2
Education 1 / 1
Employment 3 / 9
Energy & Transport 1 / 2
Enforcement Law 1 / 4
Engineering Law 1 / 2
Entertainment and Media Law 1 / 2
Environmental Law 1 / 3
Equality Law 1 / 2
Equity Law 1 / 2
Family Law 4 / 7
Franchise Law 1 / 2
Gambling Law 1 / 2
Governance Law 1 / 1
Government Contracts Law 1 / 2
Government Investigations 1 / 4
Health and Safety Law 1 / 2
Healthcare Law 1 / 1
Human rights 1 / 2
IT & Intellectual Property 1 / 4
IT and Technology Law 1 / 1
Immigration 2 / 3
Immigration Law 1 / 2
Information Law 1 / 1
Injunctions Law 1 / 2
Insurance Law 1 / 2
Intellectual Property Law 1 / 2
International Arbitration Law 1 / 1
Land Law 2 / 2
Licensing Law 1 / 2
Litigation 2 / 3
Manufacturing Law 1 / 2
Mergers and Acquisitions Law 1 / 1
Money & Tax 2 / 3
Notary 1 / 1
Nuisance Law 1 / 2
Patent Law 1 / 9
Pensions Law 1 / 2
Personal Injury 2 / 3
Pharmaceutical Law 1 / 1
Planning Law 2 / 4
Privacy Law 1 / 1
Regulations 2 / 5
Road Traffic Law 1 / 2
Social Law 1 / 2
Sports Law 1 / 1
Welfare & Benefits 1 / 1
Wills, Trusts & Probate 4 / 4
Local 4 / 8
Housing & Property 1469 / 4,779
Clinical Negligence 689 / 1,247
Commercial Property 1518 / 3,673
Professional Negligence 411 / 1,297
Administrative Law 69 / 217
Agriculture 604 / 826
Asset Management 246 / 398
Banking 285 / 1,033
Banking and Financial Law 145 / 219
Biotechnology and Pharmaceuticals Law 17 / 97
Brexit Law 69 / 147
Bribery and Corruption Law 165 / 414
Charities 326 / 768
Commercial and Business Law 241 / 365
Company & Commercial 1116 / 4,183
Company Law 525 / 974
Compliance Law 81 / 450
Construction 252 / 854
Consumer 2019 / 4,419
Contract Law 660 / 1,433
Copyright Law 201 / 523
Corporate Law 616 / 849
Court of Protection and Deputyship 348 / 581
Crime/ Criminal Defence 672 / 2,155
Criminal Law 383 / 1,016
Cybersecurity and Data Protection Law 380 / 894
Debt and Tax Law 540 / 789
Digital Law 127 / 296
Discrimination Law 213 / 502
Dispute Resolution 1001 / 1,811
Economic Law 57 / 223
Education 166 / 423
Employment 1035 / 3,624
Energy & Transport 197 / 510
Enforcement Law 212 / 575
Engineering Law 51 / 126
Entertainment and Media Law 29 / 57
Environmental Law 96 / 395
Equality Law 401 / 1,098
Equity Law 361 / 571
Family Law 3182 / 4,225
Franchise Law 59 / 122
Gambling Law 48 / 75
Governance Law 144 / 272
Government Contracts Law 71 / 133
Government Investigations 139 / 416
Health and Safety Law 289 / 577
Healthcare Law 188 / 358
Human rights 268 / 965
IT & Intellectual Property 278 / 1,113
IT and Technology Law 93 / 135
Immigration 876 / 2,287
Immigration Law 655 / 1,167
Information Law 242 / 340
Injunctions Law 241 / 935
Insurance Law 275 / 660
Intellectual Property Law 198 / 627
International Arbitration Law 74 / 131
Land Law 1018 / 1,330
Licensing Law 231 / 504
Litigation 476 / 905
Manufacturing Law 52 / 84
Mergers and Acquisitions Law 171 / 437
Money & Tax 1220 / 1,954
Notary 447 / 860
Nuisance Law 182 / 236
Patent Law 12 / 94
Pensions Law 161 / 489
Personal Injury 1761 / 2,651
Pharmaceutical Law 39 / 96
Planning Law 418 / 587
Privacy Law 178 / 514
Regulations 402 / 2,413
Road Traffic Law 201 / 254
Social Law 99 / 225
Sports Law 181 / 304
Welfare & Benefits 334 / 1,053
Wills, Trusts & Probate 2180 / 3,802
National 3200 / 11,377

Contact & Locations - Shoosmiths LLP

Forum 5, The Forum, Whiteley, Fareham, Hampshire, PO15 7PA

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1.9 /5 10 Reviews
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anonymous

Clinical Negligence

Withheld settlement funds following failure to obtain minors’ approval (CPR 21.10)

Shoosmiths LLP. A serious conflict of interest was raised but not properly dealt with. They also failed to carry out the required minors' approval under CPR 21.10. Because of this, funds relating to a deceased minors are still being held by the defendant many years after settlement. They also had us pay persons not entitled to funds out of the estates compensation award incorrectly, and refused to refund it.This reflects serious failings in handling a sensitive matter. The matter has been raised with SRA over two years however the miniors now adults are still without there compensation for medical negligence resulting in the death there farther and a continued miss-handling of their funds.

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Jackie

House sale

Had a very good experience with Swiitch they were very helpful from beginning to end. Would recommend especially Nicole Edwards and all the members of her team nothing was too much trouble.

1
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Namielus-Saile

Housing & Property

Sale and Purchase of Property

When our estate agents recommended Shoosmiths (Northampton branch) we thought ok why not seemed reasonably priced and our buyers were also with Shoosmiths, so it would be a quick process. From the start in Sept 2022 it took Shoosmiths 3-4 weeks to make contact with us, only after we got fed up waiting and we informed our Estate Agents and the seller's Estate Agents we were switching to another solicitor as we haven't heard anything from Shoosmiths. The sellers agents intervened on our behalf to get them to call us and send the legal documents. From then on all was going well until it wasn't - all our documents were uploaded to there website, we have a mortgage in place which is due to expire in the next couple of months. All of the legal searches and paperwork between by our seller's and buyers solicitors have been completed. Still the contracts have not been exchanged or given a completion date. I emailed our solicitors yesterday to see how long do we have to wait before they exchange contracts and give us a completion date - there response "where is our source of funds coming from" quite clearly I was furious to say the least and lost my temper with them - I have literally given up. I can't see us moving anytime soon if ever.

7
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K

Housing & Property

Frustrating and no customer service

We recently used Shoosmiths for purchasing our property. We were not impressed. Everything seemed to take an age, they’d sit on responses for weeks before looking at them and only actually made any progress when we continually chased. It became a full-time job calling them daily to make them look at our file. They missed things, forgot things, and we were made to feel like an inconvenience for asking them to do the work we were paying for. It was extremely difficult to get a response by email and often those who answered the phone couldn’t help. We were passed from person to person, no one seemed to be responsible for our case. The whole transaction took a lot longer than it should (nearly 5 months) despite there being no chain, wholly down to Shoosmiths lack of engagement.

8
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Alice

Housing & Property

Just plain awful - never go with them, you will regret it.

I sold my property subject to contract in June, it’s now end of October and still nowhere near completion. First of all, anyone at Shoosmiths is almost impossible to get ahold of. Emails often went ignored - when calling I wouldn’t be able to get through so it would send me to a switchboard which would often just hang up on me. When I did get through, the person would try to put me through to my solicitor and they were never available and the call just ends. Second, I went months without any contact with them and had no idea what was happening despite chasing. I asked for a completion date of August 16th 2022, it was never acknowledged and I was never told it wasn’t possible. After I complained, they told me the completion date average is 18 to 22 weeks but they did not tell me that at the beginning of the sale and so I had arranged everything needed for the August date. I moved into my new property in August and had been relying on the sale to help me with costs etc of the move plus costs of living - I am now in financial destitution due to the many months it has taken to move even a step forward in this sale. Had I known the sale would take this long, I would not have moved or quit my job, which would have saved me money in these last few months. I am scared the buyer will pull out due to the length of time, leaving me in an even more difficult situation. On top of this, I was told that they were waiting on one piece of paperwork and the sale could go through. I provided the paperwork only to be told I needed to provide two more things PLUS they were waiting on another piece which they had requested TWO MONTHS ago and simply never bothered to chase up. The only reason they seem to be doing things now is because I am literally badgering them every single day for an update. I’ve even done some of their job for them and called the places the paperwork needs to come from! I honestly regret choosing Shoosmiths and the amount of stress and anxiety they are putting me through. So please, do yourself a favour and do NOT choose them to be your solicitor when trying to sell a property.

A representative from Shoosmiths LLP responded to this review

We're sorry that you have been unhappy with the service received. Customer satisfaction is very important to us and we try to learn from any instances where we have not met expectations. We are investigating what has happened in this case.

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