Jonathan
Sale of business
Excellent professional advise, great attention to detail and a willingness to ensure that all was completed by a very tight deadline.
Solicitors tagged in
this review
Debenhams Ottaway LLP
The Corn Works, Station Road, Radlett, Hertfordshire, WD7 8JY
Not accepting new clients via ReviewSolicitors
The Corn Works, Station Road, Radlett, Hertfordshire, WD7 8JY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 568531
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Debenhams Ottaway LLP Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
83% below
national average
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
82% below
national average
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
81% below
national average
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Debenhams Ottaway LLP are accredited by
Trading names:
•
Debenhams Ottaway
Description
We are a multi-service, innovative law firm based in Hertfordshire, known for delivering clients outstanding service and our award winning legal advice. We are proud of our past, progressive in our outlook and unrelenting in our dedication to growth through doing more for our people, our personal and business clients and our communities.
Rankings by area of expertise
The rankings below show the areas of expertise that Debenhams Ottaway LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
Debenhams Ottaway LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
9%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
9% above
national average
Success
Rate
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
18%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
18% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.6/5
Accreditations
Debenhams Ottaway LLP are accredited by
Trading names:
•
Debenhams Ottaway
Description
We are a multi-service, innovative law firm based in Hertfordshire, known for delivering clients outstanding service and our award winning legal advice. We are proud of our past, progressive in our outlook and unrelenting in our dedication to growth through doing more for our people, our personal and business clients and our communities.
Rankings by area of expertise
The rankings below show the areas of expertise that Debenhams Ottaway LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 3
Wills, Trusts & Probate
1 / 1
Dispute Resolution
1 / 1
Employment
1 / 2
Commercial Property
1 / 16
Family Law
1 / 2
Litigation
1 / 1
Company & Commercial
1 / 21
Court of Protection and Deputyship
1 / 1
Corporate Law
1 / 1
Contract Law
1 / 1
Administrative Law
1 / 2
Asset Management
1 / 9
Auction Law
1 / 2
Banking
1 / 1
Bribery and Corruption Law
1 / 1
Business Law
1 / 1
Care Law
1 / 5
Charities
1 / 2
Child Law
1 / 1
Clinical Negligence
1 / 5
Company Law
1 / 1
Consumer
1 / 20
Copyright Law
1 / 4
Debt and Tax Law
1 / 5
Defamation Law
1 / 1
Disability Law
1 / 3
Discrimination Law
1 / 2
Domestic Violence Law
1 / 4
Elder Law
1 / 1
Enforcement Law
1 / 5
Equality Law
1 / 8
Equity Law
1 / 3
Fire Safety Law
1 / 1
Fraud Law
1 / 1
Governance Law
1 / 1
Government Investigations
1 / 2
Health and Welfare Law
1 / 2
Healthcare Law
1 / 3
IT & Intellectual Property
1 / 1
Information Law
1 / 3
Inheritance Law
1 / 1
Injunctions Law
1 / 1
Insurance Law
1 / 7
Intellectual Property Law
1 / 5
International Business Law
1 / 2
International Enforcement of Judgments
1 / 9
International Law
1 / 1
LGBT Law
1 / 3
Land Law
1 / 1
National Insurance Law
1 / 5
Nuisance Law
1 / 1
Pensions Law
1 / 7
Pharmaceutical Law
1 / 3
Planning Law
1 / 1
Professional Negligence
1 / 8
Social Law
1 / 1
Surveillance Law
1 / 10
White Collar Crime
1 / 1
Local
1 / 25
Housing & Property
585 / 4,779
Wills, Trusts & Probate
443 / 3,802
Dispute Resolution
265 / 1,811
Employment
252 / 3,624
Commercial Property
178 / 3,673
Family Law
392 / 4,225
Litigation
130 / 905
Company & Commercial
181 / 4,183
Court of Protection and Deputyship
117 / 581
Corporate Law
113 / 849
Contract Law
124 / 1,433
Administrative Law
30 / 217
Asset Management
34 / 398
Auction Law
64 / 288
Banking
114 / 1,033
Bribery and Corruption Law
58 / 414
Business Law
85 / 477
Care Law
99 / 538
Charities
126 / 768
Child Law
229 / 1,652
Clinical Negligence
148 / 1,247
Company Law
104 / 974
Consumer
188 / 4,419
Copyright Law
67 / 523
Debt and Tax Law
105 / 789
Defamation Law
46 / 270
Disability Law
93 / 603
Discrimination Law
72 / 502
Domestic Violence Law
114 / 903
Elder Law
73 / 323
Enforcement Law
49 / 575
Equality Law
125 / 1,098
Equity Law
91 / 571
Fire Safety Law
24 / 180
Fraud Law
59 / 521
Governance Law
35 / 272
Government Investigations
43 / 416
Health and Welfare Law
36 / 185
Healthcare Law
39 / 358
IT & Intellectual Property
166 / 1,113
Information Law
29 / 340
Inheritance Law
109 / 689
Injunctions Law
116 / 935
Insurance Law
75 / 660
Intellectual Property Law
69 / 627
International Business Law
12 / 212
International Enforcement of Judgments
20 / 154
International Law
42 / 376
LGBT Law
39 / 235
Land Law
155 / 1,330
National Insurance Law
74 / 424
Nuisance Law
37 / 236
Pensions Law
68 / 489
Pharmaceutical Law
6 / 96
Planning Law
68 / 587
Professional Negligence
87 / 1,297
Social Law
32 / 225
Surveillance Law
31 / 163
White Collar Crime
37 / 209
National
250 / 11,377
Contact & Locations - Debenhams Ottaway LLP
The Corn Works, Station Road, Radlett, Hertfordshire, WD7 8JY
Reviews
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Clients say
What clients say about Debenhams Ottaway LLP
The firm is praised for expertise across commercial advice, acquisitions, commercial and residential property, family law, wills, probate, LPAs, employment, insolvency and contentious matters. Clients value its professionalism, clear guidance, responsiveness, efficiency, attention to detail and practical, reassuring approach, especially in stressful or complex cases. Soft skills highlighted include friendliness, patience, empathy and accessibility. Negative feedback is limited but includes frustration with occasional legal jargon, some delay in longer matters, a confusing handover between contacts, and one complaint about an irrelevant, patronising survey question.
Professional approach
Excellent communication
Very efficient
Clear guidance
Attention to detail
Responsive support
Friendly service
Complex matters
Stressful process
Lengthy delays
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Reviews
4.9
/5
352 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Debenhams Ottaway LLP
The firm is praised for expertise across commercial advice, acquisitions, commercial and residential property, family law, wills, probate, LPAs, employment, insolvency and contentious matters. Clients value its professionalism, clear guidance, responsiveness, efficiency, attention to detail and practical, reassuring approach, especially in stressful or complex cases. Soft skills highlighted include friendliness, patience, empathy and accessibility. Negative feedback is limited but includes frustration with occasional legal jargon, some delay in longer matters, a confusing handover between contacts, and one complaint about an irrelevant, patronising survey question.
Professional approach
Excellent communication
Very efficient
Clear guidance
Attention to detail
Responsive support
Friendly service
Complex matters
Stressful process
Lengthy delays
ReviewSolicitors Review List
Vhd
Employment
Lack of professionalism, they just after your money
I was a client to Michael Karrigan an employment solicitor at this firm, be very very careful about them as they plot against you to take as much money as they can take from you , a lot of trick a lot of hidden charges and if you question them or refuse to pay what you don’t owe them they send bailiffs at your door , I would avoid this company at any price . Stay away there is lack of client care , morality , integrity, extremely bad
Solicitors tagged in
this review
Jonathan
Great Solicitor
As local Estate Agents down the road at Aitchisons, we are often asked to recommend a good conveyancer. With DB looking after you , you have nothing to worry about. Great service, communication and speed. Keep it up !
Solicitors tagged in
this review
Nicola
Friendly and helpful
Always replied to calls or emails promptly. Friendly and helpful staff.
Sandra
Professional and efficient
My matter was dealt with quickly and efficiently and as well as direct contact with the lawyer, the support staff were equally as professional and efficient
Other Reviews
Mrs Sacha Relf
Housing & Property
Buying and selling your home
I have been exceedingly pleased with Ottaways in dealing with the sale of my parents property. Any questions I had were answered clearly and I felt they were there for me at all times. Nigel & Amanda helped the sale go through smoothly and as stress free as possible, Thank you.
Anonymous
Commercial property
We use Debenhams Ottaway when we need a solicitor to deal with more complex issues. Ranging from Commercial advice and acquisitions to legal advice for business and the family. They are professional in their approach and leave nothing to chance.
Solicitors tagged in
this review
STEPHEN WILDMAN
Buying and selling your home
The communication and efficiency has been excellent - a proper service delivery. On this particular occasion Nigel and his secretary Amanda have been super efficient in dealing withe the sale of a house and assisting in my role as Executor.
FAROOK - MARCONATO LTD
Commercial Property
Commercial property
Elton Morina is an exceptional commercial property solicitor with outstanding legal expertise, professionalism and determination. His firm approach, clear guidance and genuine care made a difficult situation much easier. I highly recommend Elton for his knowledge, integrity, kindness and client-focused approach.
Laurence
Employment law
Very quick, professional and thorough service. From my first contact with Debenhams Ottaway to completion of task was only four days.
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