Margaret
Thank you for all your hard work setting up our Lasting Power of Attorney.
You explained everything so clearly and made sure that we understood everything. With our good wishes and thank you for all your care.
Debenhams Ottaway LLP
Lasting Powers
|
323 Total Company Reviews
Lasting Powers
|
323 Total Company Reviews
The Corn Works, Station Road, Radlett, Hertfordshire, WD7 8JY
Not accepting new clients via ReviewSolicitors
The Corn Works, Station Road, Radlett, Hertfordshire, WD7 8JY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 568531
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Debenhams Ottaway LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
8%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
18% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
19% above
national average
Communication
5.0/5
Initial Impressions
5.0/5
Approachability
4.8/5
Documentation Accuracy
5.0/5
Legal Knowledge
5.0/5
Value for money
4.5/5
Accreditations
Debenhams Ottaway LLP are accredited by
Trading names:
•
Debenhams Ottaway
Description
We are a multi-service, innovative law firm based in Hertfordshire, known for delivering clients outstanding service and our award winning legal advice. We are proud of our past, progressive in our outlook and unrelenting in our dedication to growth through doing more for our people, our personal and business clients and our communities.
Rankings by area of expertise
The rankings below show the areas of expertise that Debenhams Ottaway LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Debenhams Ottaway LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
9%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
9% above
national average
Success
Rate
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
18%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
18% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.6/5
Accreditations
Debenhams Ottaway LLP are accredited by
Trading names:
•
Debenhams Ottaway
Description
We are a multi-service, innovative law firm based in Hertfordshire, known for delivering clients outstanding service and our award winning legal advice. We are proud of our past, progressive in our outlook and unrelenting in our dedication to growth through doing more for our people, our personal and business clients and our communities.
Rankings by area of expertise
The rankings below show the areas of expertise that Debenhams Ottaway LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 3
Family Law
1 / 2
Wills, Trusts & Probate
1 / 1
Commercial Property
1 / 3
Inheritance Law
1 / 1
Litigation
1 / 1
Dispute Resolution
1 / 1
Court of Protection and Deputyship
1 / 1
Elder Law
1 / 1
Professional Negligence
1 / 1
Employment
1 / 2
Asset Management
1 / 1
Business Law
1 / 1
Company & Commercial
1 / 3
Contract Law
1 / 1
Land Law
1 / 1
Consumer
1 / 3
Child Law
1 / 1
Debt and Tax Law
1 / 5
Charities
1 / 2
Auction Law
1 / 1
Banking
1 / 1
Company Law
1 / 1
International Business Law
1 / 2
Insurance Law
1 / 5
Pensions Law
1 / 1
Health and Welfare Law
1 / 2
Corporate Law
1 / 1
IT & Intellectual Property
1 / 1
Care Law
1 / 5
Equity Law
1 / 3
Government Investigations
1 / 2
Healthcare Law
1 / 1
Equality Law
1 / 1
Information Law
1 / 1
Planning Law
1 / 1
Administrative Law
1 / 1
Disability Law
1 / 1
Enforcement Law
1 / 5
Fraud Law
1 / 1
Governance Law
1 / 1
Injunctions Law
1 / 1
LGBT Law
1 / 3
Clinical Negligence
1 / 1
Copyright Law
1 / 2
Intellectual Property Law
1 / 3
Defamation Law
1 / 1
Discrimination Law
1 / 1
Domestic Violence Law
1 / 1
International Enforcement of Judgments
1 / 1
National Insurance Law
1 / 4
Nuisance Law
1 / 1
Social Law
1 / 1
Bribery and Corruption Law
1 / 1
Fire Safety Law
1 / 1
International Law
1 / 1
Pharmaceutical Law
1 / 1
Surveillance Law
1 / 1
White Collar Crime
1 / 1
Local
1 / 3
Housing & Property
624 / 4,769
Family Law
410 / 4,221
Wills, Trusts & Probate
446 / 3,761
Commercial Property
313 / 3,667
Inheritance Law
130 / 676
Litigation
135 / 878
Dispute Resolution
339 / 1,801
Court of Protection and Deputyship
125 / 575
Elder Law
75 / 314
Professional Negligence
119 / 1,297
Employment
256 / 3,621
Asset Management
44 / 392
Business Law
84 / 459
Company & Commercial
261 / 4,185
Contract Law
172 / 1,427
Land Law
192 / 1,321
Consumer
221 / 4,416
Child Law
239 / 1,638
Debt and Tax Law
118 / 785
Charities
145 / 770
Auction Law
61 / 286
Banking
130 / 1,031
Company Law
133 / 969
International Business Law
16 / 209
Insurance Law
84 / 663
Pensions Law
68 / 486
Health and Welfare Law
29 / 185
Corporate Law
123 / 842
IT & Intellectual Property
182 / 1,113
Care Law
99 / 532
Equity Law
107 / 570
Government Investigations
47 / 417
Healthcare Law
45 / 356
Equality Law
137 / 1,097
Information Law
31 / 338
Planning Law
94 / 585
Administrative Law
27 / 209
Disability Law
94 / 602
Enforcement Law
79 / 574
Fraud Law
63 / 514
Governance Law
32 / 273
Injunctions Law
125 / 932
LGBT Law
40 / 234
Clinical Negligence
150 / 1,246
Copyright Law
56 / 522
Intellectual Property Law
80 / 623
Defamation Law
43 / 261
Discrimination Law
71 / 496
Domestic Violence Law
144 / 897
International Enforcement of Judgments
25 / 152
National Insurance Law
75 / 423
Nuisance Law
44 / 235
Social Law
32 / 224
Bribery and Corruption Law
48 / 411
Fire Safety Law
28 / 180
International Law
49 / 377
Pharmaceutical Law
7 / 95
Surveillance Law
26 / 164
White Collar Crime
38 / 203
National
277 / 11,165
Contact & Locations - Debenhams Ottaway LLP
The Corn Works, Station Road, Radlett, Hertfordshire, WD7 8JY
Reviews
5.0
/5
38 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Debenhams Ottaway LLP
The firm is strong in family, employment, property (residential and commercial), wills, probate and trust work, with clear expertise in complex matters and negotiating settlements. Clients value professionalism, clear plain-English explanations, responsiveness, approachability, patience and sensitivity during stressful matters. Frequently praised for efficient, timely service, attention to detail and good communication. Negative remarks are rare but include occasional confusion about who was handling a case and one unresolved mediation that left clients frustrated; one comment criticised an irrelevant survey question as patronising.
professional staff
clear communication
efficient service
knowledgeable advisors
approachable team
supportive handling
timely updates
good value
confusing contact
mediation unresolved
ReviewSolicitors Review List
Other Reviews
Denise Cross
Wills, trusts, inheritance and probate
We used Debenhams Ottaway previously to set up our wills and power of attornies. With the purchase of a property abroad and also the passing of time, our wills needed updating. Barry Griffin was very clear about what needed updating and how to include the property in France. Both the meeting and follow up communication made everything very clear and easy to understand. The whole process was very smooth. Many thanks!
Anonymous
Wills, trusts, inheritance and probate
Excellent and very professional service. A difficult matter such as defining and writing wills was made much easier.
Solicitors tagged in
this review
Peter Buckley
Wills, trusts, inheritance and probate
We needed legal advice on powers of attorney, wills, properties and setting up a trust fund. We were confident that the advice we received entirely met our needs. Thank you.
Solicitors tagged in
this review
Anonymous
Wills, trusts, inheritance and probate
Debenhams Ottaway were fantastic in facilitating my needs in a prompt, friendly and timely manner. I always felt like my best interests were being considered and I would highly recommend their service.
Solicitors tagged in
this review
Anonymous
Wills, trusts, inheritance and probate
We were delighted with the service provided by Jake, who was both attentive and thorough in preparing our Wills and answering our various questions along the way.
Reviews
4.9
/5
323 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Debenhams Ottaway LLP
The firm is strong in family, employment, property (residential and commercial), wills, probate and trust work, with clear expertise in complex matters and negotiating settlements. Clients value professionalism, clear plain-English explanations, responsiveness, approachability, patience and sensitivity during stressful matters. Frequently praised for efficient, timely service, attention to detail and good communication. Negative remarks are rare but include occasional confusion about who was handling a case and one unresolved mediation that left clients frustrated; one comment criticised an irrelevant survey question as patronising.
professional staff
clear communication
efficient service
knowledgeable advisors
approachable team
supportive handling
timely updates
good value
confusing contact
mediation unresolved
ReviewSolicitors Review List
Jonathan
Sale of business
Excellent professional advise, great attention to detail and a willingness to ensure that all was completed by a very tight deadline.
Solicitors tagged in
this review
Vhd
Employment
Lack of professionalism, they just after your money
I was a client to Michael Karrigan an employment solicitor at this firm, be very very careful about them as they plot against you to take as much money as they can take from you , a lot of trick a lot of hidden charges and if you question them or refuse to pay what you don’t owe them they send bailiffs at your door , I would avoid this company at any price . Stay away there is lack of client care , morality , integrity, extremely bad
Solicitors tagged in
this review
Jonathan
Great Solicitor
As local Estate Agents down the road at Aitchisons, we are often asked to recommend a good conveyancer. With DB looking after you , you have nothing to worry about. Great service, communication and speed. Keep it up !
Solicitors tagged in
this review
Nicola
Friendly and helpful
Always replied to calls or emails promptly. Friendly and helpful staff.
Sandra
Professional and efficient
My matter was dealt with quickly and efficiently and as well as direct contact with the lawyer, the support staff were equally as professional and efficient
Other Reviews
Anonymous
Corporate and commercial
We needed advice and guidance in reviewing and amending a contract from one legal jurisdictin to another ensuring full compliance with English Law. this was done quickly, effiicently and pragmatically to give us sufficient comfort within a tight timeframe.
Chris
Buying and selling your home
Good service overall. Stuart and Laila’s calm, gentle and knowledgeable advice was very welcome during what was a very difficult life transition for me. Thank you
Anonymous
Employment law
I was recently made redundant and needed a solicitor to review and sign off on my settlement agreement. From the initial phone call, they were professional, clear, efficient and responsive, especially in the tight timescales which we were working too.
Solicitors tagged in
this review
Anonymous
Buying and selling your home
The process was smooth from the outset. Fees were fixed and clearly laid out. All communications were prompt and accurate, with additional explanations provided when required.
Anonymous
Buying and selling your home
We have dealt with the firm for our wills, my mother in laws' will and then probate, and now for selling our property in North London. We have always found the service very professional and friendly.
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