Crane and Staples LLP logo

Crane and Staples LLP

5.0 | 25 Reviews 25 Reviews | Commercial Property
583 Total Company Reviews info icon Commercial Property | info icon 583 Total Company Reviews Commercial Property | info icon 583 Total Company Reviews

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

01707 329333

Accepting new clients

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 656984

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Crane and Staples LLP |

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5.0
Excellent
25 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 5.0/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

Local 2 / 9
National 691 / 11,243
4.9
Excellent
583 Reviews
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

Meet the team of Crane and Staples LLP

Bonnie Twiggs

Bonnie Twiggs

Partner & Head of Commercial Department

5.0 15
Manish Patel

Manish Patel

Partner

5.0 56

Meet the team of Crane and Staples LLP

Tracey Fenner

Tracey Fenner

Senior Conveyancing Assistant

5.0 58
Manish Patel

Manish Patel

Partner

5.0 56
Michael Scutt

Michael Scutt

Partner, Head of Employment and Dispute Resolution

5.0 44
Georgina Christou

Georgina Christou

Senior Associate Solicitor

5.0 23
Natasha Khakhar

Natasha Khakhar

Senior Associate Solicitor

5.0 22
Kuldip Chima

Kuldip Chima

Partner

5.0 19
Bonnie Twiggs

Bonnie Twiggs

Partner & Head of Commercial Department

5.0 15
Katie Lane

Katie Lane

Senior Associate Solicitor

5.0 9
Amy Tapping

Amy Tapping

Solicitor

4.8 6
Albert Green

Albert Green

Solicitor

5.0 5
Danielle Peters

Danielle Peters

Partner, Head of Family

5.0 5
Mischa McKevitt

Mischa McKevitt

Associate Solicitor

5.0 4
David Walter Bird

David Walter Bird

Partner

5.0 4
Megan Latschrauner

Megan Latschrauner

Solicitor

5.0 3
Janet Martland

Janet Martland

Senior Associate Solicitor, Head of Public Law

5.0 3
Mira Patel

Mira Patel

Solicitor

5.0 1

Contact details

01707 329333
law@crane-staples.co.uk
www.crane-staples.co.uk

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Reviews

5.0 /5 25 Reviews
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    Rating

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    Clients say

    Clients praise the firm’s expertise in probate and estate matters, divorce and family law, and property transactions. Reviews highlight a professional, efficient service delivered with strong legal knowledge and attention to detail. Clients particularly value clear, jargon-free explanations, regular updates, responsiveness, and practical guidance throughout often difficult processes. The team is described as supportive, attentive, hardworking and determined, with a reassuring manner that helps clients feel informed and well looked after. Overall, the firm is seen as reliable, approachable and highly effective.

    Wonderful guidance
    Clear explanations
    Identified options
    Kept informed
    Friendly service
    Professional approach
    Reasonable costs
    Very efficient
    Attentive to detail
    Highly knowledgeable

    ReviewSolicitors Review List

    Profile image of Samantha Green

    Samantha Green

    Verified
    Housing & Property

    Lease Extension

    I recently used Bonnie as my solicitor to help extend the lease on my flat, and I couldn’t be happier with the service I received. Bonnie was incredibly informative from start to finish, taking the time to explain every step of the process in clear, simple terms. She kept me up to date with all the relevant information and made sure I had every form and detail I needed. What I appreciated most was how supported I felt—Bonnie truly held my hand throughout the entire process, turning what could have been a stressful experience into a smooth and manageable one. Her professionalism, communication, and care were outstanding. I highly recommend Bonnie to anyone needing a reliable and knowledgeable solicitor.

    Solicitors tagged in
    this review

    legal expert Bonnie Twiggs Bonnie Twiggs

    A representative from Crane & Staples LLP responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
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    Profile image of S & K

    S & K

    Verified
    Housing & Property

    Exceptional and Simply The Best Solicitors in the Business

    We have used this firm of solicitors on quite a few occasions and every time the service and professionalism exceeds expectations. Focusing on the conveyancing department headed up by Chris Brewis and Tracey Fenner and their team, they always go above and beyond to ensure all matters are dealt with professionally and quickly and efficiently making all the legal transactions easy and straight forward to deal with. Also what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays. As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

    Legal experts tagged in
    this review

    legal expert Chris Brewis Chris Brewis
    legal expert Tracey Fenner Tracey Fenner

    A representative from Crane & Staples LLP responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Ann

    Ann

    Company & Commercial

    Contract Advice

    Adrian helped me to understand what, to me, was a very complex and obscure set of Terms of Business relating to a property sale. He responded to my request for help extremely quickly, explained the meaning and implications of the most concerning clauses and helped devise a very practical strategy and response. His advice was professional, straightforward and exceptionally helpful.

    A representative from Crane & Staples LLP responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    1
    Collected on: ReviewSolicitor collection source logo
    Profile image of Ron

    Ron

    Commercial Property

    End of commercial lease advice

    My company has been a client of Crane & Staples for over 15 years and recently sought advice from Adrian Boulter for the first time in respect of end of lease issues on a commercial property. I found Adrian to be extremely knowledgeable on the matter and has provided us with very professional and pragmatic advice, he was also happy to take then time to explain his advice and was a good communicator. I highly recommended.

    A representative from Crane & Staples LLP responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    2
    Collected on: ReviewSolicitor collection source logo
    Profile image of Aatish

    Aatish

    Clear and concise feedback

    Adrian provided me with support to indentify next steps to help with a freeholder claim being made against me as the leaseholder for a large amount for general repairs being made to the flat building. Adrian was clear and concise with his recommendation and I was impressed with his knowledge and helpful personality. I would definitely use Adrian again and have not reservations recommending his services too. Thank you again!

    A representative from Crane & Staples LLP responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    3
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Sukhminder Gill

    Sukhminder Gill

    Housing & Property

    Sukhminder

    Excellent and very efficient service from Kuldip Chima. I am very satisfied and Kuldip has dealt with 3 of my properties also will deal with more in the near future. I highly recommend Kuldip Chima and crane and Staples solicitors.

    Solicitors tagged in
    this review

    legal expert Kuldip Chima Kuldip Chima

    Thank you for this lovely review for Kuldip Chima and the team. We are pleased you found the service efficient and we look forward to continuing to work with you!

    0
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    Profile image of Debbie

    Debbie

    Housing & Property

    Debbie

    We were very impressed with the service we received during the sale process. They were very thorough and on top of everything. Was a bit disappointed to receive only an email telling us that the sale had gone through, rather than a telephone call. It was our buyer who informed us it had completed. Would definitely use their services again.

    A representative from Crane & Staples LLP responded to this review

    Thank you for taking the time to write this lovely review. We are pleased you were impressed with the thorough service provided. We have noted your helpful feedback about your preference for a phone call and will take this on board for future matters. We look forward to working with you again.

    0
    Collected on: Google collection source logo
    Profile image of Clair Frances

    Clair Frances

    Housing & Property

    Clair Frances's experience...

    Bonnie and her team went above and beyond to finalise my transaction. I would not hesitate to recommend the team.

    Solicitors tagged in
    this review

    legal expert Bonnie Twiggs Bonnie Twiggs

    A representative from Crane & Staples LLP responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
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    Profile image of Helen

    Helen

    Housing & Property

    Helen

    I have a good experience dealing with Crane & Staples Solicitors. Tracey Fenner answered all my queries, dealing with them promptly and efficiently, so much so I have every confidence in her guidance during the whole process of the conveyancing.

    Legal experts tagged in
    this review

    legal expert Tracey Fenner Tracey Fenner

    A representative from Crane & Staples LLP responded to this review

    Thank you very much for taking the time to write this lovely review for Tracey and the team. We are so pleased you were happy with the service and we look forward to working with you in the future.

    0
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    Profile image of June

    June

    Commercial Property

    June

    Bonnie helped me with the Ground Rent Review Assistance Scheme - kept me up to date on progress, super responsive and very good value. Highly recommended.

    Solicitors tagged in
    this review

    legal expert Bonnie Twiggs Bonnie Twiggs

    A representative from Crane & Staples LLP responded to this review

    Thank you very much for this lovely review. We are so pleased that you were happy with the service provided by Bonnie and the team. Best wishes, Crane & Staples LLP.

    0
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    Reviews

    4.9 /5 583 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm’s expertise in probate and estate matters, divorce and family law, and property transactions. Reviews highlight a professional, efficient service delivered with strong legal knowledge and attention to detail. Clients particularly value clear, jargon-free explanations, regular updates, responsiveness, and practical guidance throughout often difficult processes. The team is described as supportive, attentive, hardworking and determined, with a reassuring manner that helps clients feel informed and well looked after. Overall, the firm is seen as reliable, approachable and highly effective.

      Wonderful guidance
      Clear explanations
      Identified options
      Kept informed
      Friendly service
      Professional approach
      Reasonable costs
      Very efficient
      Attentive to detail
      Highly knowledgeable

      ReviewSolicitors Review List

      Profile image of Clive James

      Clive James

      Verified
      Wills, Trusts & Probate

      Looking after my dads estate

      Both the Lawyers that dealt with my dad's estate were wonderful. They guided my brother and I through a difficult experience, explaining things in a language we could understand, identifying options and generally making things much easier. I would highly recommend Crane and Staples.

      Solicitors tagged in
      this review

      legal expert Mischa McKevitt Mischa McKevitt
      legal expert Eloise Bishop Eloise Bishop

      A representative from Crane & Staples LLP responded to this review

      Thank you so much for your kind review. We are pleased to hear that our team were able to support you and your brother through what we know can be a difficult time. Providing clear guidance and making the process as straightforward as possible is very important to us. We really appreciate your recommendation and wish you and your family all the best.

      0
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      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Transfer of Land Registry Title

      I received an excellent service from Eloise. She expedited what could have been a very long process and kept me fully informed. A pleasure to do business with. Would highly recommend.

      Solicitors tagged in
      this review

      legal expert Eloise Bishop Eloise Bishop

      A representative from Crane & Staples LLP responded to this review

      Thank you for your kind review. We are pleased that Eloise was able to expedite the transfer of your Land Registry title and keep you fully informed throughout the process. We appreciate you taking the time to share your experience. We wish you all the best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Derek Lovell

      Derek Lovell

      Verified
      Wills, Trusts & Probate

      Probate services

      Very good service provided at reasonable costs. Kept well informed at all stages of probate with good communication at all times. Friendly professional service provided.

      Solicitors tagged in
      this review

      legal expert Georgina Christou Georgina Christou

      A representative from Crane & Staples LLP responded to this review

      Thank you for writing this kind review for Georgina and the team. We are pleased you were happy with the friendly, professional service provided. We look forward to working with you in the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Tiffany Payne

      Tiffany Payne

      Verified
      Family Law

      Professional, knowledgeable and determined

      Throughout a long and complicated divorce Danielle was always very professional, she has a direct clear approach and I always knew where I stood. She was very determined to an achieve the best outcome for me with realistic boundaries. I would highly recommend Danielle.

      Solicitors tagged in
      this review

      legal expert Danielle Peters Danielle Peters
      legal expert Amy Tapping Amy Tapping

      A representative from Crane & Staples LLP responded to this review

      Thank you so much for writing this lovely review for Danielle, Amy and the team. We are so pleased that you found Danielle's professional, clear and determined approach so valuable during this matter. We wish you all the best for the future.

      0
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      Profile image of Anonymous

      Anonymous

      Verified
      Family Law

      Fantastic Family Lawyer

      Highly recommended firm and in particular, Natasha Khakhar who was a pillar of strength for me during the most difficult time in my life. Very supportive and knowledgeable in her field. Extremely hardworking and dedicated to her work. Often works very late into the night to get the work done. Thank you Natasha and the team at Crane and Staples.

      Solicitors tagged in
      this review

      legal expert Natasha Khakhar Natasha Khakhar

      A representative from Crane & Staples LLP responded to this review

      Thank you for taking the time to write this wonderful review for Natasha and the team. We are so pleased you were happy with the service provided and appreciated Natasha's hard work and dedication. We wish you all the best for the future.

      0
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      Other Reviews

      Profile image of Helena Goldwater

      Helena Goldwater

      Helena

      I paid £375 for a meeting with a partner, Danielle Peters, firstly I was left waiting for 20 minutes for my appointment and once I piped and said something about how much longer I had to wait the response was 'do you have another appointment?' which I found deeply degrading and unprofessional. I specifically said I wanted a senior solicitor to deal with my case but instead was told by Danielle that my case would be passed to an unqualified solicitor because basically I wasn't a high net worth client even though I had funds to pay for a senior solicitor. I had suffered significant trauma in the marriage and was made to go through the events in forensic detail again which was very triggering, a trauma informed response would have been better. I broke down in tears at one point when I was told I would be assigned a junior unqualified solicitor. I had a junior solicitor deal with my case for over a year which led probably to more money being spent due to her lack of experience and her obsession with my ex's needs and she was way out of her depth I did not want a repeat of this. I was then asked by Danielle about my future career prospects, which is not relevant to the case in hand and was unprofessional and was made to feel like a bit of dirt on the bottom of her shoe because I was not deemed career minded. I left the meeting feeling like I wanted to slit my wrists, triggered and traumatised and ruined my whole day I felt I couldn't eat or do anything and did not feel listened to at all. Danielle did give me some pieces of valuable advice which I will tale forward but unless you are a high net worth client don't bother seeing Danielle she'll just belittle you and fob you off with a junior solicitor.

      Thank you for taking the time to share your feedback. We would welcome the opportunity to speak with you directly to better understand your concerns and address them appropriately. Please feel free to contact us at clientcare@crane-staples.co.uk or on 01707 329333, where you can speak with either Danielle Peters directly or Bonnie Twiggs, Partner. As a firm, we have a duty of confidentiality to our clients. Whilst we would be happy to discuss the specific details of your case with you directly, it would not be appropriate for us to do so in a public forum. We can, however, respond in more general terms to some of the points raised in your review. Firstly, we sincerely apologise for the delay you experienced on arrival. Whilst this was due to an exceptionally busy period in the office, we fully accept that keeping clients waiting is not reflective of our usual professional standards. Thank you for bringing this to our attention. Your feedback is important to us and will help us continue to improve our client experience. Our aim is always to provide clients with the most appropriate legal support for their individual circumstances. As part of that process, we discuss the various options available to clients to help them make informed decisions about how they wish to proceed. We also appreciate that discussing personal and often difficult experiences can be distressing. Our intention is always to gather the information necessary to provide appropriate legal advice in a professional, supportive and empathetic manner. We thank you again for taking the time to leave this feedback and are sorry if your experience did not reflect the high standards of client care we aim to provide. We were pleased to hear that you found some of Danielle's advice valuable, and we wish you all the very best for the future.

      0
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      Profile image of Ann Hayden

      Ann Hayden

      Housing & Property

      Ann

      We are very pleased with the service we have received from Crane & Staples. Manish and his team kept us updated at all times and were very attentive to detail, responding to our questions quickly and satisfactorily. Our relationship with Crane & Staples goes back many years and we will continue to use them in the future and would recommend them to friends and family.

      Solicitors tagged in
      this review

      legal expert Manish Patel Manish Patel

      Thank you for your kind review and for your continued trust in Crane & Staples. We are delighted to hear your positive feedback about Manish and the team, and we truly appreciate your recommendation. We look forward to working with you again in the future.

      0
      Collected on: Google collection source logo
      Profile image of Sukhminder Gill

      Sukhminder Gill

      Housing & Property

      Sukhminder

      Excellent and very efficient service from Kuldip Chima. I am very satisfied and Kuldip has dealt with 3 of my properties also will deal with more in the near future. I highly recommend Kuldip Chima and crane and Staples solicitors.

      Solicitors tagged in
      this review

      legal expert Kuldip Chima Kuldip Chima

      Thank you for this lovely review for Kuldip Chima and the team. We are pleased you found the service efficient and we look forward to continuing to work with you!

      0
      Collected on: Google collection source logo
      Profile image of Angela

      Angela

      Housing & Property

      Angela

      Amy is polite and friendly and very helpful. She has assisted with conveyance of both my late aunt’s house as well as my own sale and purchase

      Solicitors tagged in
      this review

      legal expert Amy Tapping Amy Tapping

      Thank you for taking the time to write this lovely review for Amy. We are glad you found her polite, friendly and helpful. We look forward to working with you in the future.

      0
      Collected on: Google collection source logo
      Profile image of Debbie

      Debbie

      Housing & Property

      Debbie

      We were very impressed with the service we received during the sale process. They were very thorough and on top of everything. Was a bit disappointed to receive only an email telling us that the sale had gone through, rather than a telephone call. It was our buyer who informed us it had completed. Would definitely use their services again.

      A representative from Crane & Staples LLP responded to this review

      Thank you for taking the time to write this lovely review. We are pleased you were impressed with the thorough service provided. We have noted your helpful feedback about your preference for a phone call and will take this on board for future matters. We look forward to working with you again.

      0
      Collected on: Google collection source logo

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