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Crane and Staples LLP

4.9 | 51 Reviews 51 Reviews | Wills, Trusts & Probate
577 Total Company Reviews info icon Wills, Trusts & Probate | info icon 577 Total Company Reviews Wills, Trusts & Probate | info icon 577 Total Company Reviews

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Accepting new clients

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 656984

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Crane and Staples LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crane and Staples LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Crane and Staples LLP

Meet the team of Crane and Staples LLP

Contact & Locations - Crane and Staples LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Reviews

4.9 /5 51 Reviews
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Clients say

What clients say about Crane and Staples LLP

The firm specialises in family law, conveyancing and lease extensions, demonstrating strong technical expertise and thorough case preparation. Clients praise clear, patient explanations, consistent communication and proactive updates. The team is described as supportive, hardworking and dedicated—calm and non-confrontational in disputes, attentive to vulnerable clients, responsive and reliable. Overall, clients value professionalism, empathy, strong guidance through complex matters and a commitment to achieving positive outcomes.

Excellent service
Very efficient
Highly recommended
Supportive staff
Knowledgeable solicitors
Hardworking team
Clear communication
Thorough preparation
Professional care
Reliable support

ReviewSolicitors Review List

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Tony

Wills, Trusts & Probate

Probate

Adrian was quick to return my call he was very helpful, his advice was clear and easy to follow hopefully will not need to follow up but he’ll be the first person to call for more legal advice.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Lisa

Wills, Trusts & Probate

Thank you Mischa for a First Class Service, highly recommended.....

I cannot thank Mischa enough for all her help and support dealing with a distressing Will dispute in 2024. Not only was Mischa professional and approachable with great legal knowledge, she was friendly and easy to understand. I had direct contact with her and great communication which I was really grateful for. Mischa kept me fully aware of any updates and was tenacious with her approach to my case. I had every confidence with her at a such a worrying time for me. I would definitely Crane & Staples again and recommend Mischa to anyone who is looking for a first class and personable service.

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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SG

Wills, Trusts & Probate

Contentious Probate Advice

Adrian took the time to listen to my complex issue around probate and provided reassurance and sound advice. He discussed what steps I should take now and was honest with me about saving solicitor costs at this early stage. I feel confident in coming back to Crane & Staples if I need assistance in the future.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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SG

Wills, Trusts & Probate

Contentious Probate Advice

Adrian listened to the complex situation and reassured me that the steps I had already taken were the right ones. He provided a few pointers on other avenues to explore to get more information. It was a honest conversation and he advised that it was too early to begin litigation, considering my best interests around expenditure. I feel confident that I can approach Adrian and the firm in the near future to provide legal assistance as and when required.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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SG

Wills, Trusts & Probate

Contentious Probate Advice

I needed advice on a contentious probate matter and Adrian took the time to listen to me and then offer his valuable advice without charge. I felt reassured after I raised some concerns around potential foul play. He confirmed that the action I had taken so far was the right thing to do and gave a few pointers on other areas to explore. A very honest conversation and reassured that it was too early to begin litigation, avoiding unnecessary costs. I was left feeling like I could come back to Adrian and the firm if I need their assistance in the near future.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Scott

Wills, Trusts & Probate

Scott

I should’ve done this sooner so here it is - would like to say a BIG thank you to Mischa mckevitt who is dealing with my legal matters. She is extremely professional and capable whilst remaining friendly and approachable. Thanks mischa Scott H

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A representative from Crane & Staples LLP responded to this review

Thank you for leaving this wonderful review for Mischa McKevitt. We are so pleased that you were happy with the service provided. We will pass on your kind words to Mischa and the team.

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Denise

Housing & Property

Denise

We’ve used Crane & Staples for various things over the years and they’ve always been brilliant. Selling a house while grieving is never easy, but they made the whole process, from probate to sale, seamless and took so much stress off my shoulders. Always friendly, supportive, and professional, I wouldn’t go anywhere else. Thank you!

A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to write this lovely review. We are so pleased that you found our team helpful during this difficult time and we wish you all the best for the future.

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John

Housing & Property

John

Very pleased with the conveyancing service from Crane & Staples WGC, and Tracey in particular, in our house sale. Professional, responsive, friendly and quick to answer our queries. Highly recommend.

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A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to write this lovely review for Tracey and the conveyancing team. We are so pleased you were happy with the service and we look forward to working with you in the future.

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Alison

Wills, Trusts & Probate

Alison

Crane & Staples have provided a very friendly and professional service during the probate and conveyancing process. I highly recommend them.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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shondell

shondell

Requested a rough estimate of costs for a very simple task, refused point blank. Would only advise of cost at a £300 fixed fee first meeting! Legal robbery

A representative from Crane & Staples LLP responded to this review

Thank you for your review, which we were disappointed to receive. As you were advised during the call all our new matters require an initial fixed fee meeting so our solicitors can fully understand your case and requirements. From there, they can advise you of the next steps and any subsequent fees, in the most cost-effective and time-efficient way. We cannot undertake any tasks on a case already in progress, regardless of how simple they may appear to be, without an initial meeting. This is not just so that we fully understand your case but also for compliance reasons, we always meet new clients before accepting formal instructions. We regularly compare our fees with similar firms and are confident that we are competitive and offer excellent value, reflecting the quality service we provide. Our staff also pride themselves on treating all our callers with respect and courtesy and are grateful when this is reciprocated. Please let us know if you wish to discuss this further. We wish you all the best with your matter.

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Reviews

4.9 /5 577 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Crane and Staples LLP

The firm specialises in family law, conveyancing and lease extensions, demonstrating strong technical expertise and thorough case preparation. Clients praise clear, patient explanations, consistent communication and proactive updates. The team is described as supportive, hardworking and dedicated—calm and non-confrontational in disputes, attentive to vulnerable clients, responsive and reliable. Overall, clients value professionalism, empathy, strong guidance through complex matters and a commitment to achieving positive outcomes.

Excellent service
Very efficient
Highly recommended
Supportive staff
Knowledgeable solicitors
Hardworking team
Clear communication
Thorough preparation
Professional care
Reliable support

ReviewSolicitors Review List

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Anonymous

Verified
Family Law

Fantastic Family Lawyer

Highly recommended firm and in particular, Natasha Khakhar who was a pillar of strength for me during the most difficult time in my life. Very supportive and knowledgeable in her field. Extremely hardworking and dedicated to her work. Often works very late into the night to get the work done. Thank you Natasha and the team at Crane and Staples.

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A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to write this wonderful review for Natasha and the team. We are so pleased you were happy with the service provided and appreciated Natasha's hard work and dedication. We wish you all the best for the future.

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Phil Wilkinson

Verified
Family Law

Complex delayed financial remedy case

This was a complex and protracted case of a delayed financial remedy application several years after divorce and previous settlement. Natasha supported me all the way with her extensive knowledge of family law and took advice from senior counsel when needed. She was always prompt in responding to any issues and comprehensive in her preparation of documents for court. She maintained a calm, non-confrontational approach when dealing with the other side to help resolve the matter which settled without the need for a final hearing. I couldn’t have wished for a better solicitor.

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A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to write this wonderful review for Natasha and the team. We are so pleased you were happy with the service provided and appreciated Natasha's calm, non-confrontational approach. We wish you all the best for the future.

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Kerry Rapley

Verified
Family Law

Refence for my lovely solicitor

Megan was amazing and all off her team worked tirelessly to help me get the outcome I have always keeped me up dated if I needed her she was there all called me back same day very friendly understanding I couldn’t have done it with out her I will always be very greatfull to her and her team will alwayss recommend this lady as u can see I have learning difficulties she always took the time to make sure she explained everythink and always sent me copies of Everythink discussed or needed never made me feel less couse I need more time or explained diffently so I could understand

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A representative from Crane & Staples LLP responded to this review

Thank you so much for taking the time to leave this lovely review for Megan and the team. We are so pleased you were happy with the supportive service and the outcome of your case. We wish you all the best for the future!

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Samantha Green

Verified
Housing & Property

Lease Extension

I recently used Bonnie as my solicitor to help extend the lease on my flat, and I couldn’t be happier with the service I received. Bonnie was incredibly informative from start to finish, taking the time to explain every step of the process in clear, simple terms. She kept me up to date with all the relevant information and made sure I had every form and detail I needed. What I appreciated most was how supported I felt—Bonnie truly held my hand throughout the entire process, turning what could have been a stressful experience into a smooth and manageable one. Her professionalism, communication, and care were outstanding. I highly recommend Bonnie to anyone needing a reliable and knowledgeable solicitor.

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Eunice

Company & Commercial

Huge thank you to David Hughes

David Hughes was outstanding throughout the sale of our business. He is highly professional, extremely knowledgeable and always made time for our calls whenever we needed reassurance or clarification. His calm approach made a very stressful process feel much more controlled. We would highly recommend David to anyone needing a reliable and supportive solicitor.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Sukhminder Gill

Sukhminder

Excellent and very efficient service from Kuldip Chima. I am very satisfied and I have given her another 2 properties sales to deal with.

Thank you for this lovely review for Kuldip Chima and the team. We are pleased you found the service efficient and we look forward to continuing to work with you!

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Angela

Housing & Property

Angela

Amy is polite and friendly and very helpful. She has assisted with conveyance of both my late aunt’s house as well as my own sale and purchase

Thank you for taking the time to write this lovely review for Amy. We are glad you found her polite, friendly and helpful. We look forward to working with you in the future.

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Debbie

Housing & Property

Debbie

We were very impressed with the service we received during the sale process. They were very thorough and on top of everything. Was a bit disappointed to receive only an email telling us that the sale had gone through, rather than a telephone call. It was our buyer who informed us it had completed. Would definitely use their services again.

A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to write this lovely review. We are pleased you were impressed with the thorough service provided. We have noted your helpful feedback about your preference for a phone call and will take this on board for future matters. We look forward to working with you again.

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Tigz

Tigz

I have been using C&S for years. Sam is the best

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A representative from Crane & Staples LLP responded to this review

Thank you for writing this great review for Samantha and the team. We thank you for your being a longterm client of ours and we look forward to working with you in the future.

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David

David

I have been very happy with support and advice that I have recieved at Crane and Staples and will not be going anywhere else for any future Legal Advice. I experienced good old fashioned client service. Something that is sadly lacking today. If you are looking for a team who work hard in your best interests, Crane and Staples are the Solicitors for you, Thank you very much.

A representative from Crane & Staples LLP responded to this review

Thank you so much for taking the time to write this lovely review. We are really pleased you were happy with the service and felt we acted in your best interests. We look forward to working with you in the future!

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