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Whitehead Monckton Limited

4.9 | 210 Reviews 210 Reviews | Writing a Codicil
740 Total Company Reviews info icon Writing a Codicil | info icon 740 Total Company Reviews Writing a Codicil | info icon 740 Total Company Reviews

Unit 3-4 Market Square, High Street, Tenterden, Kent, TN30 6BN

Accepting new clients

Unit 3-4 Market Square, High Street, Tenterden, Kent, TN30 6BN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 612810

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Whitehead Monckton Limited |

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Whitehead Monckton Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Whitehead Monckton Limited are accredited by

Family Mediation accreditation awarded to Whitehead Monckton Limited
Family Law accreditation awarded to Whitehead Monckton Limited
The Law Society accreditation awarded to Whitehead Monckton Limited

Description

With offices in Maidstone, Canterbury, Tenterden and Ramsgate, Whitehead Monckton is a Certified B CorporationTM, and one of the largest and most widely known and recommended law firms in the area. Highly regarded for our expertise in our specialist areas and unrivalled client service, we are changing the way our clients see lawyers; working in partnership, raising the bar in client-service expectations, and putting our clients’ interests at the heart of everything we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Whitehead Monckton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Whitehead Monckton Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Whitehead Monckton Limited are accredited by

Family Mediation accreditation awarded to Whitehead Monckton Limited
Family Law accreditation awarded to Whitehead Monckton Limited
The Law Society accreditation awarded to Whitehead Monckton Limited

Description

With offices in Maidstone, Canterbury, Tenterden and Ramsgate, Whitehead Monckton is a Certified B CorporationTM, and one of the largest and most widely known and recommended law firms in the area. Highly regarded for our expertise in our specialist areas and unrivalled client service, we are changing the way our clients see lawyers; working in partnership, raising the bar in client-service expectations, and putting our clients’ interests at the heart of everything we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Whitehead Monckton Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Whitehead Monckton Limited

Meet the team of Whitehead Monckton Limited

Contact & Locations - Whitehead Monckton Limited

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Unit 3-4 Market Square, High Street, Tenterden, Kent, TN30 6BN

Reviews

4.9 /5 210 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Whitehead Monckton Limited

Specialisms include residential and commercial conveyancing, wills and probate, employment law and settlement agreements, lease and property dispute work, and development/refinance projects. Clients praise clear, expert legal advice, thoroughness and strong technical knowledge. Valued soft skills are efficiency, responsiveness, patience, empathy and professionalism; teams are described as friendly, straightforward, proactive and communicative, providing practical, calming guidance and keeping clients informed throughout complex or emotional matters.

Efficient service
Straightforward process
Knowledgeable team
Friendly staff
Clear communication
Professional conduct
Prompt responses
Supportive guidance
Detail oriented
Highly recommended

ReviewSolicitors Review List

Profile image of Katherine McDonnell

Katherine McDonnell

Wills, Trusts & Probate

Excellent quality of service

My experience in dealing with Whitehead Monckton in particular Richard Hearne and Dominic Williams of a number of issues has been excellent. Promptness, clear explanation of procedure and congenial approach has thus far made my dealings much easier to cope with under fairly difficult circumstances.

Legal experts tagged in
this review

from Whitehead Monckton Limited

Dear Katherine, Thank you for your feedback. We’re delighted to hear that Richard Hearne and Dominic Williams provided prompt, clear, and congenial support throughout your matters. It’s wonderful to know their approach helped make a difficult situation easier to manage, and your kind words are greatly appreciated.

0
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Robert

Verified
Wills, Trusts & Probate

Will and Powers of attorney plus a property purchase

Efficient and pleasant service at all times

Legal experts tagged in
this review

Whitehead Monckton Limited

Thank you, Robert. We’re glad you found our service efficient and pleasant throughout your Wills, Powers of Attorney, and property purchase. Kind regards, Whitehead Monckton Limited

0
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Penelope

Verified
Wills, Trusts & Probate

Probate, Deed of Variation

Hannah is excellent, very helpful, prompt response- easy to deal with

Solicitors tagged in
this review

Whitehead Monckton Limited

Hi Penelope. Thank you so much for your kind feedback! We’re delighted to hear that Hannah provided you with prompt, helpful, and easy-to-understand support. She truly strives to make the process as smooth as possible for every client.

0
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Kim

Verified
Wills, Trusts & Probate

Making a will

Andrea and her team were good, efficient and making a will was made quite easy even though there was a lot of paperwork to fill in before the first appointment. The only problem I encountered was getting an appointment to finalise and sign my will with Andrea. I wasn’t told that Andrea was on holiday for 2 weeks so my expectations of getting an appointment wasn’t met. Then when I finally got an appointment it was cancelled which did not please me at all! So to summarise Andrea and her staff were good but the service was not.

Whitehead Monckton Limited

Thank you for your feedback, Kim. We’re glad Andrea and the team made the will process easy and efficient. We apologise for the delays and appointment issues and will work to improve communication and scheduling.

0
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Penelope

Verified
Wills, Trusts & Probate

Grant of Probate

Hannah is excellent, always efficient, helpful and good communicator.

Solicitors tagged in
this review

Whitehead Monckton Limited

Thank you for your lovely feedback, Penelope. We're so pleased to hear Hannah's support made a difference.

0
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Other Reviews

Profile image of Anonymous

Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Great service. Knowledgeable. Made the entire process straightforward and easy to understand. All our questions answered.

Legal experts tagged in
this review

from Whitehead Monckton Limited

Thank you for the feedback! We're delighted to hear that our team made everything straightforward and easy to understand. We appreciate your support!

0
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Profile image of Anonymous

Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Friendly service and all aspects of our requirements were explained clearly until understood. Would certainly return for other services when required.

from Whitehead Monckton Limited

Many thanks for sharing your experience. We are delighted that our team took the time to make everything completely transparent, and we look forward to assisting you again in the future.

0
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Nick H

Wills, Trusts & Probate

Lasting Power of Attorney

My case was dealt with very professionally and I was notified about its progress from outset until completion.

Solicitors tagged in
this review

from Whitehead Monckton Limited

We truly appreciate your trust in us to handle this important matter, Nick. Thank you for choosing us, and take care!

0
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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Efficient and straightforward service to redo our wills. Questions were answered promptly and we were kept informed throughout the process

from Whitehead Monckton Limited

Thank you for your review! We are pleased to hear that redoing your wills was an efficient and straightforward process. We appreciate you taking the time to share your positive experience.

0
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Sarah Smith

Wills, Trusts & Probate

Family

Stephen Beck has been our family solicitor for many years, he provides considered, practical and up to date advice.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your kind feedback, Sarah. We’re delighted to hear that Stephen has been able to support you over many years with considered, practical and up-to-date advice.

0
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Reviews

4.8 /5 740 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Whitehead Monckton Limited

Specialisms include residential and commercial conveyancing, wills and probate, employment law and settlement agreements, lease and property dispute work, and development/refinance projects. Clients praise clear, expert legal advice, thoroughness and strong technical knowledge. Valued soft skills are efficiency, responsiveness, patience, empathy and professionalism; teams are described as friendly, straightforward, proactive and communicative, providing practical, calming guidance and keeping clients informed throughout complex or emotional matters.

Efficient service
Straightforward process
Knowledgeable team
Friendly staff
Clear communication
Professional conduct
Prompt responses
Supportive guidance
Detail oriented
Highly recommended

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Settlement Agreement advice/representation

Everyone I dealt with at Whitehead Monckton provided very professional and efficient service/advice, particularly Eloise who I mainly spoke with. The process for completing my Settlement Agreement was handled swiftly and professionally.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your kind feedback. We are pleased to hear that Eloise and the team provided clear and efficient support throughout your matter. We appreciate your trust and are glad you were happy with the service.

0
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Profile image of Robert Edwards

Robert Edwards

Verified
Housing & Property

Outstanding Conveyancing Service

Chantal at Whitehead Monkton frequently went way beyond what could be expected while acting for us on the sale of our property. Extraordinary dedication and commitment was coupled with skillful advice and professionalism. Highly recommended.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for sharing your exceptional experience with Whitehead Monckton, Robert. Navigating complex property sales requires a delicate balance of meticulous professionalism and astute legal advice. We are delighted that Chantal exceeded your expectations by delivering extraordinary dedication to secure your transaction.

0
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Paul

Housing & Property

First-rate service

First-rate service from Liz and Gemma at Whitehead Monckton. Efficient, reliable and friendly — exactly what you want from a firm of solicitors. Highly recommended.

Legal experts tagged in
this review

from Whitehead Monckton Limited

Thank you for the first-rate review, Paul! We are delighted to hear that Liz and Gemma provided the efficient, reliable, and friendly service you were looking for. Your high recommendation means a lot to the team at Whitehead Monckton Limited!

0
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Katherine W

Employment

Excellent Service

I accepted Voluntary Redundancy and Eloise dealt with the Settlement Agreement for me. I found Eloise to be professional, friendly and efficient. She explained everything very clearly and it was a pleasure to do business with her. I would definitely recommend her services.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Thank you for your kind feedback, Katherine. We’re delighted to hear that Eloise provided you with a professional, friendly and efficient service during your settlement agreement. It’s great to know everything was explained clearly and that you felt supported throughout.

0
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Profile image of Tom

Tom

Verified
Housing & Property

Fantastic Conveyancing Solicitor

We couldn't ask for a better solicitor to help us purchase our first property. Chantal was proactive and engaged at every stage, making the process easy and stress free. The completion took place quickly and we received our keys right on schedule. WM have good financial crime controls - an intercepted deposit was on our worry list but we needn't have been concerned. I highly recommend WM and Chantal to anyone looking to purchase their residential property.

Solicitors tagged in
this review

from Whitehead Monckton Limited

Dear Tom. Thank you for your kind feedback. We’re delighted to hear that Chantal provided proactive support throughout your first property purchase and helped make the process smooth and stress-free, with everything completing on schedule. We really appreciate your recommendation.

0
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Other Reviews

Profile image of Anonymous

Anonymous

Family

Professional understanding . Friendly patient Went above and beyond

from Whitehead Monckton Limited

Thank you for your kind review. We are delighted to hear that you found our team professional, understanding and patient throughout. Your feedback is greatly appreciated, and we are pleased we could provide the support you needed.

0
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Profile image of Jean Sugden

Jean Sugden

Jean

Charlotte Jenner and her team are great very efficient and straightforward. This is the fourth house Whitehead Monckton have dealt with for us. Thankyou

Thank you so much for your kind review. We are delighted to hear that Charlotte and her team provided such efficient and straightforward service. It means a great deal to us that you have chosen Whitehead Monckton to assist you with four house transactions, and we truly appreciate the trust you have placed in us over the years. Thank you for taking the time to share your experience.

0
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Profile image of Anonymous

Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Great service. Knowledgeable. Made the entire process straightforward and easy to understand. All our questions answered.

Legal experts tagged in
this review

from Whitehead Monckton Limited

Thank you for the feedback! We're delighted to hear that our team made everything straightforward and easy to understand. We appreciate your support!

0
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Profile image of Anonymous

Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

Friendly service and all aspects of our requirements were explained clearly until understood. Would certainly return for other services when required.

from Whitehead Monckton Limited

Many thanks for sharing your experience. We are delighted that our team took the time to make everything completely transparent, and we look forward to assisting you again in the future.

0
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Profile image of Ian Milnes

Ian Milnes

Ian

These are without doubt the worst solicitors I have ever encountered. Whilst a certain amount of delaying is inevitable when dealing with legal matters, the team at Whitehead Monckton plumb new depths. If you are hoping to complete your objective within an 18month period avoid this firm like the plague. You have been warned.

We are sorry that our client was unhappy with the outcome. As a regulated law firm, we are required to comply with strict rules regarding the return of client funds and can only send monies to an account in our client's name. Unfortunately, the account nominated did not meet those requirements. We explained the reasons for this to our client and worked to find a compliant way forward. The legal matter had otherwise been completed, and the delay related only to the return of funds.

0
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