Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) logo

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

4.8 | 209 Reviews 209 Reviews | Wills, Trusts & Probate
797 Total Company Reviews info icon Wills, Trusts & Probate | info icon 797 Total Company Reviews Wills, Trusts & Probate | info icon 797 Total Company Reviews

Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

Accepting new clients

Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 606256

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) |

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

The Law Society accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
Conveyancing Quality Scheme accreditation awarded to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today.

Rankings by area of expertise

The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Contact & Locations - Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU

Reviews

4.8 /5 209 Reviews
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Clients say

What clients say about Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Clients praise the firm for specialist expertise in wills & probate, conveyancing, property registration/lease matters, LPAs, employment/settlement agreements and redundancy work. Reviews highlight clear, practical legal knowledge, thorough attention to detail and efficient case management. Valued soft skills include compassion, patience, responsiveness, strong communication, calm reassurance and a personal, client‑focused approach; clients note professionalism, reliability, tenacity and the team’s ability to guide people through stressful or complex matters.

professional
kind and supportive
responsive
clear communication
knowledgeable
compassionate
thorough
efficient
patient
client‑focused

ReviewSolicitors Review List

Profile image of James James

James James

Verified

Wills

Good service , explained the process to us in a clear manner

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear James, Thank you for taking the time to leave feedback. We really appreciate it! If we can be of any further assistance, please do not hesitate to get in touch. Thanks James and all the best, Client Services Team - Parfitt Cresswell Solicitors

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Felicity

Verified
Wills, Trusts & Probate

Nothing was too much trouble

My godmother wanted a local solicitor, having moved area. She had decided to amend her Will and I found her a solicitor. Carole came to her home and was kind and supportive in the process, while being utterly professional. She answered questions any time they were asked and nothing was too much trouble.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Felicity, Thank you for the kind review. We're very pleased to hear that you were happy with the service provided by Carole and hope that your godmother is settled and enjoying the local area. If we can be of any further assistance, please do let us know. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Caroline Simmons

Verified
Wills, Trusts & Probate

Professional service

When my father passed away I was distraught and the thought of having to deal with his Estate by myself was too much to contemplate. The reviews of Parfitt Cresswell were so good that I was immediately drawn to their Services and upon meeting Zoe, I was so pleased with her professionalism and warm heartedness towards my situation that I knew we could work together. Zoe, basically held my hand and guided me through the process and I will be indebted to her for her help in this process. I cannot speak so highly of her, her assistant Georgie and Emma on reception. Three lovely ladies who have helped me heal over the past 15/16 months. I would not hesitate to recommend Parfitt Cresswell to anyone and in fact have done so on several occassions. I will also turn to Zoe and her colleagues for further services in the future.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Caroline, Thank you for taking the time to share your experience and for your kind words. We are delighted to hear that Zoe was able to provide the guidance, support and reassurance you needed during such a difficult time. It is also wonderful to know that Georgie and Emma helped make the process a little easier for you. Your feedback means a lot to us, and we will be sure to share your comments with the team. Thank you for your recommendations and for placing your trust in us. We look forward to assisting you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Kanwel Kanwel

Verified
Wills, Trusts & Probate

Professionalism with the personal touch

Drafting of my will and the 2 LPAs for Finance and Health were handled by Victoria and Abbie. Victoria was very empathetically listening to my wishes and making clear notes which she reviewed with me. She brought out all the legal points as well as the personal implications involved. There are many emotional aspects and she kept the focus on all the legal points while allowing me to feel safe in talking about my personal and emotional viewpoints. It was a very pleasant interaction!

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Kanwel, Thank you for taking the time to leave feedback on your experience with Victoria and Abbie. We are so pleased to hear about your positive experience and will let Victoria and Abbie know. They will be delighted! Thank you for trusting us with your legal matter. If we can be of any further assistance, please do not hesitate to get in touch. We would be happy to help. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

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Adrian Adrian

Verified
Wills, Trusts & Probate

Will writing

Very professional. Excellent explanation of rules and procedures.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Adrian, Thank you for the positive review. We're very pleased to hear that you were happy with the service provided by Jon and hope that you will instruct us again in the future should require any additional legal assistance. Thanks Adrian. Best wishes, Client Services Team - Copley Clark - part of Parfitt Cresswell Solicitors

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Other Reviews

Profile image of Conor Vennard

Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Manthri Amerasinghe

Manthri

I contacted Parfitt Cresswell Solicitors when my daughter passed away in 2023. I did not know anything. It was not easy Mahreen Paswal and her team took over the case and things started getting sorted out.and by March 2026 the case was over. It was not easy and I am ever so grateful to Mahreen añd her team for being there for me and helping me..Thank you Mahreen and the team. God bless you all.

A representative from Parfitt Cresswell Limited responded to this review

Dear Manthri, Thank you for taking the time to leave such a kind review. We are deeply sorry for the loss of your daughter and appreciate how difficult this period must have been for you. We are pleased that Mahreen Paswal and her team were able to support and guide you through the process. We will be sure to pass you feedback onto Mahreen. Thank you for placing your trust in us during such a challenging time. If we can be of any further assistance, please do get in touch. We wish you all the very best for the future, Client Services Team - Parfitt Cresswell Solicitors

0
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Wendy

Wendy

Both Gwen and Patuni were super diligent with our house sale. The service provided was excellent and they kept us informed at all stages. If we needed to speak to them they made themselves available. Even when Gwen had annual leave a colleague was available to review our sale. I would highly recommend Copley Clark, truly an exceptional service.

0
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Liz

Liz

I have already recommended Zoe to family and friends - not just for the personalised and attentive service from the whole team, but for how they helped me navigate major life events (probate, wills) with a comprehensive and professional approach. Although I no longer live locally, Coleman’s / Parfitt Cresswell have been consistently reliable, and I would not have any hesitation to using them for any legal services I might need again in future

0
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lynda

lynda

When we ask Mr J Andrew’s to make a will and Lasting Power of attorney for us we found him very pleasant and explained everything very carefully so we understood. We would recommend him anytime to family and friends. We will definitely use him again should we need too.

0
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Reviews

4.8 /5 797 Reviews
Filter your results
Star rating
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Clients say

What clients say about Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Clients praise the firm for specialist expertise in wills & probate, conveyancing, property registration/lease matters, LPAs, employment/settlement agreements and redundancy work. Reviews highlight clear, practical legal knowledge, thorough attention to detail and efficient case management. Valued soft skills include compassion, patience, responsiveness, strong communication, calm reassurance and a personal, client‑focused approach; clients note professionalism, reliability, tenacity and the team’s ability to guide people through stressful or complex matters.

professional
kind and supportive
responsive
clear communication
knowledgeable
compassionate
thorough
efficient
patient
client‑focused

ReviewSolicitors Review List

Profile image of  Sara

Sara

Verified

Settlement Agreement

Natasha was very helpful, explaining the agreement in detail and terms I could understand. She was very prompt in her turnaround which was very much appreciated.

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Richard

Verified
Family Law

Divorce Proceedings

Great support from Eve throughout; knowledgeable, clear communication, and a calming influence!

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Richard, Thank you for the positive review. We're pleased that Eve was able to assist you with your matter and that you found her a calming influence. We will be sure to pass this feedback onto her. If we can be of any further assistance, please do get in touch. Thanks Richard and all the best for the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of James James

James James

Verified

Wills

Good service , explained the process to us in a clear manner

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear James, Thank you for taking the time to leave feedback. We really appreciate it! If we can be of any further assistance, please do not hesitate to get in touch. Thanks James and all the best, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Felicity

Felicity

Verified
Wills, Trusts & Probate

Nothing was too much trouble

My godmother wanted a local solicitor, having moved area. She had decided to amend her Will and I found her a solicitor. Carole came to her home and was kind and supportive in the process, while being utterly professional. She answered questions any time they were asked and nothing was too much trouble.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Felicity, Thank you for the kind review. We're very pleased to hear that you were happy with the service provided by Carole and hope that your godmother is settled and enjoying the local area. If we can be of any further assistance, please do let us know. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Gabriella Gabriella

Gabriella Gabriella

Verified

Parfitt Cresswell

Professional and knowledgeable and easy to understand.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Gabriella, Thanks for the positive feedback. We're grateful for the review and will share this with Jon. If we can assist further, please do let us know. We hope to see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Other Reviews

Profile image of M Evans

M Evans

A client

We found Vicky to be friendly, helpful and efficient. Highly recommend

A representative from Parfitt Cresswell Limited responded to this review

Thank you for the positive review. We're pleased to read that you were happy with the service provided by Vicky and would highly recommend her. We'll be sure to let her know. If we can be of any further assistance, please do get in touch. We're here to assist. Thanks again. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

0
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Profile image of Conor Vennard

Conor Vennard

Housing & Property

Conor

A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.

Legal experts tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Conor, Thanks so much for taking the time to leave a review. We really appreciate and love seeing positive feedback like this! It's great that you were happy with the service provided by Gwen and Patuni. We'll be sure to let them know. If we can be of any further assistance, please do let us know. Hopefully, we'll see you again in the future. Best wishes, Client Services Team - Parfitt Cresswell Solicitors.

0
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Darren Seward

Housing & Property

Darren

Jo was on the case and kept us updated throughout the process. Would highly recommend her.

Solicitors tagged in
this review

A representative from Parfitt Cresswell Limited responded to this review

Dear Darren, Thank you very much for the positive review. We really appreciate it! We're so pleased to hear that you had a good experience and would recommend Jo. We'll be sure to pass on your feedback. If we can be of any further assistance, please do let us know. We'd be happy to assist. Thanks Darren. All the best! Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Profile image of Mark Griffiths

Mark Griffiths

Housing & Property

Mark

Gwen was informative, professional and always responsive to any queries regarding the process in selling our property.

Legal experts tagged in
this review

Dear Mark, Thanks for taking the time to leave a positive review. We're pleased to hear that you had a good experience and we will pass your kind feedback onto Gwen. If we can be of any further assistance, please do let us know. Thanks Mark. Best wishes, Client Services Team - Parfitt Cresswell Solicitors

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Profile image of Mandy Griffiths

Mandy Griffiths

Mandy

We recently completed the sale of a property where Parfitt Creswell (Windsor) acted for our buyers. What should have been a straightforward transaction took nine months to complete. In our experience, much of the delay appeared to be due to poor communication and a lack of responsiveness from Parfitt Cresswell. All parties involved spent considerable time chasing updates, often receiving no response for weeks at a time. I would not normally leave a review for a company I had not personally instructed, but the level of communication throughout this transaction was so poor that I felt it was important to share my experience. Based on our experience, I would not recommend Parfitt Creswell.

A representative from Parfitt Cresswell Limited responded to this review

Dear Mandy, Thank you for sharing your perspective. We appreciate that property transactions can be stressful and that different parties involved may have differing views of the process. As solicitors, our professional duty is to act in the best interests of our client and in accordance with their instructions. As you were not our client in this matter, it would not be appropriate for us to comment on the specific circumstances referred to in your review. We can, however, confirm that throughout the transaction we remained committed to providing professional advice and representation in accordance with our client's legal interests and instructions. We acted proactively throughout, progressing all matters within our control promptly and diligently while working towards the best possible outcome for our client. Best wishes, Client Services Team – Parfitt Cresswell Solicitors

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