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Chattertons Legal Services Limited

01522 541181

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Chattertons Legal Services Limited

How Chattertons Legal Services Limited Compares

Value for money

!

Limited data.

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Chattertons Legal Services Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Chattertons Legal Services Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Chattertons Legal Services Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Chattertons Legal Services Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Chattertons Legal Services Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Chattertons Legal Services Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Chattertons Legal Services Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Chattertons Legal Services Limited only have 131 reviews listed here

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Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    114
  • Very Good

    7
  • Average

    1
  • Poor

    2
  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Paul

Paul

October 26, 2023

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AVOID! READ THIS FIRST

AVOID! READ THIS FIRST.

The service was extremely poor.

Asked for their help recovering some funds when another business supplied us with a faulty engine and was unwilling to fix it. Tens of thousands in litigation and two years later, Chattertons lost the case on a technicality involving our company name. A huge oversight on their part that they are still unwilling to admit any fault on. They made it sound like it would be an easy win. It turned into an expensive loss.

Chattertons went into court unprepared and despite claiming it would be “easy”, I ended up having to pay the other company thousands. So, not only did I have to pay to have an engine rebuild twice out of my own pocket, I had to pay Chattertons huge sums of money for the privilege, and I had to pay the engineering company for wasting their time.

I had to constantly chase the partner responsible for updates. Months would go by without any correspondence. I tried to leave the final bill unpaid. They just kept hounding me for it. I wanted them to let me off with the final bill considering how much I had lost. I paid everything except the final £500. They threatened to personally take me to court. So in the end I paid the final £500. Bullies.

I’ve used them previously for house moves and I would have done moving forward. Never again. Not after this. You’ve lost the business for my next house move and any other future legal work.

Please note I never usually leave reviews. This is the first one I have ever left in my life. I just don’t want anyone else to suffer like I have.

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Edwin

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This review has been left by a verified client who used Chattertons Legal Services Limited.

Matter Type:

Purchase and Sale

Edwin

September 04, 2018

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Satisfied

I have no comparison as regards other solicitors. However I found your firm to be friendly and welcoming. Myself and/or my family will continue to work with you when an occasion occurs.

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Derek

Verified review

This review has been left by a verified client who used Chattertons Legal Services Limited.

Matter Type:

Purchase and Sale

Derek

September 03, 2018

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Collected on:

Wills, Trusts and Probate

As always, excellent service from the first point of contact to completion.

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Verified Client

Verified review

This review has been left by a verified client who used Chattertons Legal Services Limited.

Matter Type:

Purchase and Sale

Verified Client

August 24, 2018

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So glad we instructed Andrew & Co.

We recently purchased an property, we selected Andrew & Co. from a short list we had identified. We are so glad we did. We could not have asked for anything more, the team members we spoke with were professional, courteous, and obviously very experienced. We have recommended the services to friends, and would use again without question.

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Marie

Verified review

This review has been left by a verified client who used Chattertons Legal Services Limited.

Matter Type:

Purchase and Sale

Marie

August 15, 2018

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Residential Property / Conveyancing

The conveyancing service offered by Andrew & Co is superb- slick, prompt , responsive and highly professional . I wouldn’t hesitate to recommend them.

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Jess

Matter Type:

Discrimination at Work

Jess

September 26, 2023

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Poor service

Lackluster service, very expensive, charged for some things when largely done by myself, worked hours to suit themselves (late nights) rather than daytime so struggled to keep up with a toddler at home. Not 100% accurate and unavailable quite a few times. Left deadlines to last minute. Didnt feel like were working in best interests of myself a lot of the time. I did complain but not dealt with sufficiently. Wouldn't recommend.

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Matt

Matt

September 24, 2022

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Leads to suicide

Alice Morgan (and others) failed to properly engage and their delaying tactics caused extreme stress causing me hypertension. This has led to repeated suicidal thoughts for which the police and Interpol are aware. Chattertons refused to acknowledge any responsibility despite the fact I have 18 months of correspondence detailing their failings. They withheld vital files and information thus making recovery from their abuse impossible. This review site prevents full reporting of the failings of Chattertons but since their failings caused my heart disturbance and depression they are guilty of abuse.

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Jonathan

Matter Type:

Renting and Tenancy Agreements

Jonathan

March 09, 2022

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Collected on:

Excellent work from Andrew

I wanted to get a tenancy agreement created by an experienced solicitor for a property that I am renting out, so that I was confident it was fully legally binding. After searching several solicitors in the area I contacted Andrew Morley at Chattersons due to his vast experience with landlord and tenancy matters. I am very pleased that I did, as his work was excellent, prompt and professional. I certainly would recommend Andrew and I would use his services again.

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Sandra

Matter Type:

Investment and buy to let properties

Sandra

November 23, 2019

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Great Client Care and Expert Advice

We had a great experience when purchasing a property. Gillian Smith demonstrated such super knowledge and delivered this to us in an easy to understand manner. Communication was very timely. We also had a great experience with Rory Cullen who helped with our personal guarantees. A very welcoming firm, many thanks.

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Sarah & Floyd

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This review has been left by a verified client who used Chattertons Legal Services Limited.

Sarah & Floyd

November 07, 2019

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Wills, Trusts and Probate

First time using Andrew & Co, which was for new Wills and LPA's ahead of marriage. Andrea was the most friendly solicitor I've met, extremely efficient and understood what we needed to achieve.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Deportation appeals
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • General Visit Visa Applications / Appeals
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Insurance
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
  • Regulations
    • Health and Safety
    • Licensing