Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

4.6 | 50 Reviews 50 Reviews | Family Law
24,924 Total Company Reviews info icon Family Law | info icon 24,924 Total Company Reviews Family Law | info icon 24,924 Total Company Reviews

Egerton House, 2 Tower Rd, Birkenhead, Merseyside, CH41 1FN

03301076480

Accepting new clients

Egerton House, 2 Tower Rd, Birkenhead, Merseyside, CH41 1FN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004831

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Slater And Gordon Uk Limited |

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4.6
Excellent
50 Reviews
92%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
• Accident Advice Helpline
• Fentons (Part Of Slater And Gordon)
• Claims Direct
• Pannone (Part Of Slater And Gordon)
• Compass Costs Solutions
• Fast Claim Ppi
• Compas Law Solutions
• Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

Local 2 / 32
National 198 / 11,168
4.4
Excellent
24,924 Reviews
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
• Accident Advice Helpline
• Fentons (Part Of Slater And Gordon)
• Claims Direct
• Pannone (Part Of Slater And Gordon)
• Compass Costs Solutions
• Fast Claim Ppi
• Compas Law Solutions
• Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

Contact details

03301076480
internal.referrals@slatergordon.co.uk
https://www.slatergordon.co.uk/

Egerton House, 2 Tower Rd, Birkenhead, Merseyside, CH41 1FN

Reviews

4.6 /5 50 Reviews
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    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm for expertise across personal injury, medical negligence, employment law, probate, SEND/EHCP, industrial disease and settlement agreements. Reviewers highlight strong technical skill, effective case management and successful outcomes. Valued soft skills include clear, timely communication, empathy, patience and professionalism, plus approachability, tenacity and responsiveness. Many clients note supportive, reassuring guidance through stressful or complex matters and appreciation for attention to detail and persistence in achieving good results.

    clear communication
    professionalism
    responsive team
    compassionate support
    knowledgeable staff
    efficient service
    good outcomes
    kept informed
    tenacious representation
    friendly manner

    ReviewSolicitors Review List

    Profile image of Kajal

    Kajal

    Family Law

    Initial consultation

    Had an initial consultation with Jenniffer who was amazing and extremely knowledgeable. Gave me clear and concise information and support both during the call and then via a follow up email. The best advice received and extremely quick at responding which makes everything a lot less stressful.

    Legal experts tagged in
    this review

    legal expert Jenniffer Brunt Jenniffer Brunt

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Kajal, Thank you so much for your 5* review and for your kind words about our colleague, Jenniffer. It was our pleasure to provide you with an excellent service and we will share your kind words with her. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

    0
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    Profile image of Valerie

    Valerie

    Family Law

    Excellent family law team

    Jenniffer Brunt and her team were wonderful in helping me negotiate my divorce - they were responsive and helpful at every turn, really efficient, and a pleasure to deal with. Highly, highly recommend.

    Legal experts tagged in
    this review

    legal expert Jenniffer Brunt Jenniffer Brunt
    0
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    Profile image of Nicola

    Nicola

    Family Law

    Conclusion of case

    I would highly recommend Nemanja at Slater and Gordon. She was very professional and friendly and I always felt like she was on my side. She kept me up to date with how the case was progressing, and gave valuable advice. I have never had to deal with a solicitor before but Nemanja helped me understand what was happening and it calmed a very frustrating situation. If anyone else reads this and isn't sure what to do, don't hesitate, thay we're amazing. Thank you.

    0
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    Profile image of Laura

    Laura

    Family Law

    If I Could Pick Zero Stars I would

    If I could rate zero I would. DO NOT use this firm if you want trust and as your spending a lot of money for a service, trust should be a given. I’m currently taking them to Ombusdman. They add unnecessary phone calls and emails to their bill, people put their name on the bill I’ve never been explained who they are or what they’re doing working on my case, question go unanswered, they don’t respond in a timely manor but will say it’s due to staff being on leave. They partially double their quote but slipping it in to an email, without mentioning the quote would be go up and explain their reasoning. You are then tied in for a long period of time as they have 7 weeks to investigate your complaint and no other solicitor is keep to take on a case that’s with Ombusdman. Be warned. Stay away. They see pounds signs and nothing else.

    Solicitors tagged in
    this review

    legal expert Holly Atkins Holly Atkins

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Laura, Thanks for taking the time to leave us a review. We are sorry to hear that you were not completely satisfied with your experience. This is not the high level of customer satisfaction we strive for. In response to your concerns, we wish to emphasize that our financial estimates are fair, transparent, and fully communicated from the outset. At Slater & Gordon, clients' satisfaction is very important to us. Since you have exhausted our complaint process, we encourage you to engage with the legal ombudsman; this will not affect future legal representation. Kind regards Simon Murphy Customer Analyst

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    Profile image of Layna

    Layna

    Family Law

    Name change

    Amazing that you can do a name change WITHOUT seeing any photo ID

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Layna Thank you for leaving a review. We're sorry to hear that you are unhappy with the service you have received and would like to investigate this further. A separate message has been sent to you via Review Solicitors. We would be grateful if you could please provide the necessary information, to help us locate your case. Or could you please email CustomerExperience@slatergordon.co.uk quoting your review, case reference or home address to help us locate your case and address the matter accordingly. Kind regards Shannon Hayley Customer Analyst

    1
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    Other Reviews

    Profile image of Ernest Gandidzanwa

    Ernest Gandidzanwa

    Ernest

    Francesca Grey was so helpful during my initial family law consultation. The breakdown on what is required to be done and the advice was excellent. I would want Francesca to represent me through my divorce journey.

    Hi Ernest, Thank you so much for your 5* review and for your kind words about our colleague, Francesca. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenniffer, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

    0
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    Profile image of Anna

    Anna

    Anna

    Jodie was friendly, she put me at ease, listened to the details of my circumstances and answered my (many) questions. She gave me clear information and advice on the next steps I should be taking. The typical costs involved were also discussed. As a result of our conversation, I feel much less daunted by the divorce process.

    0
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    Profile image of thommcevoy

    thommcevoy

    thommcevoy

    Atrocious services. Firstly, we have now found out that they provided incorrect legal advice on multiple items. Their letters are filled with incorrect grammar and incorrect information, which they then charge you for time to correct if you highlight the items and lastly, which is the most significant issue… despite them knowing the whole situation and being asked on more than one occasion not to do so they shared the new postal address of their client with a former abuser. Not only a massive breach of Data Protection but is also incredibly dangerous given the situation that they where fully aware of… Please avoid this company if you can.

    Hi, We are saddened to see you left us a negative review. If you feel there is anything further you think we could assist you with, please don't hesitate to contact us at CustomerExperience@slatergordon.co.uk and we may be able to resolve any issues. Kind regards Lee Jones Customer Analyst

    0
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    Profile image of Nick

    Nick

    Nick

    This firm have been present and engaged throughout my wife’s case. She received regular professional updates and the fees were explained in full. They have pushed on to a successful outcome and we can’t thank them enough

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Nick, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide your wife with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lee Jones Customer Analyst

    0
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    Profile image of Geoff

    Geoff

    Geoff

    From start to finish both Manvendar and Emily were always available with support and advice. Both very knowledgeable, respectful and responsive. I would highly recommend Slater and Gordon. Thank You so much for representing my daughter and our family throughout a very difficult and emotional journey. Kind regards.

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Geoff, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with the assistance of Manvendar and Emily and we will certainly share your review with them who will be delighted by your kind words. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

    0
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    Reviews

    4.4 /5 24924 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for expertise across personal injury, medical negligence, employment law, probate, SEND/EHCP, industrial disease and settlement agreements. Reviewers highlight strong technical skill, effective case management and successful outcomes. Valued soft skills include clear, timely communication, empathy, patience and professionalism, plus approachability, tenacity and responsiveness. Many clients note supportive, reassuring guidance through stressful or complex matters and appreciation for attention to detail and persistence in achieving good results.

      clear communication
      professionalism
      responsive team
      compassionate support
      knowledgeable staff
      efficient service
      good outcomes
      kept informed
      tenacious representation
      friendly manner

      ReviewSolicitors Review List

      Profile image of Graham

      Graham

      Haley Reeves was outstanding in the matter of my claim

      In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

      A representative from Slater And Gordon Uk Limited responded to this review

      Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
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      Profile image of Nadia

      Nadia

      Personal Injury Claim

      My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

      A representative from Slater And Gordon Uk Limited responded to this review

      Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Mick Sheldon

      Mick Sheldon

      Clinical Negligence

      Fully recommend this company. Very professional and prompt service

      Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

      A representative from Slater And Gordon Uk Limited responded to this review

      Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Grant

      Grant

      Personal Injury

      Injury Claim

      I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

      Legal experts tagged in
      this review

      legal expert Shuiken Chan Shuiken Chan
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Craig Faskin

      Craig Faskin

      Excellent customer support

      What can I say!!! Recently my case was dealt with by Shuiken Chan at Slater and Gordon Scotland Ltd. Her tenacity, determination and professionalism was above and beyond throughout the process. Shuiken is an absolute credit to her organisation and I can’t thank her enough. Keep up the great work.

      Legal experts tagged in
      this review

      legal expert Shuiken Chan Shuiken Chan

      A representative from Slater And Gordon Uk Limited responded to this review

      Hi Craig, Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Brian Costigan

      Brian Costigan

      Brian

      I have never dealt with a legal advisor like Sally So before. Her professional approach and her clear and supportive dealing with my case was exceptional. Sally is a credit to your company and has shown me that Slater and Gordon are the firm I will definitely be recommending to my members at Unite and my family and friends if they ever need legal support. I would really like to thank Sally for all her hard work and support.

      0
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      Profile image of Aisha Alam

      Aisha Alam

      Aisha

      Awful experience with this company. Would never recommend. Awful communication and a very not bothered attitude.

      0
      Collected on: Google collection source logo
      Profile image of Ian B0wring

      Ian B0wring

      Ian

      I used Slater & Gordon for a clinical negligence claim. A first class service from the very first telephone call through to the letter of completion, always kept up to date by emails and telephone calls and if I wasn't sure of anything it was explained to me in a way that I could understand. I can't recommend Slater & Gordon enough, and highly recommend them, with no hesitation I would use them again if I need solicitors again.

      Hi Ian, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

      0
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      Profile image of J T

      J T

      A client

      Alisha Puri is a disgraceful lawyer and human being. If you or anyone you care for is allocated to her please don't risk it, she will take months to do basics, forget what she's agreed to do, mess up and compromise your case, blame excessive work load and slater Gordon management for her mistakes and then try to send you her bill for hundreds of hours that she has spent not working on your case. Slater Gordon are regulated firm and if you have problems you should report them to SRA - Solicitors regulatory authority as they already have many open cases from vulnerable people who have been exploited by this firm.

      Hi, Thank you for your review. We are sorry to hear you feel our service did not meet your expectations. Good customer service is at the heart of our business and we would very much like to investigate this matter further. Please contact ClientCare@slatergordon.co.uk and we may be able to resolve any issues. Kind regards Lucy Ellams Customer Analyst

      0
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      Profile image of Callum S

      Callum S

      Callum

      I cannot thank Rachel enough for everything she has done for my case. She has truly gone above and beyond, and I will always be incredibly grateful for her care, dedication and support throughout my case. What stood out to me most was that Rachel treated me as a person, not just as a case. She understood the sensitivity and emotions involved and showed genuine compassion, patience and understanding at every stage. I always felt listened to, supported and that my situation genuinely mattered to her. The outcome has been extremely successful, and I truly believe this is a testament to Rachel’s hard work, commitment and determination. She worked tirelessly to achieve the very best possible outcome for me, and I could not be more grateful. Rachel is not only an exceptional solicitor, but someone who genuinely cares about the people she represents. I would wholeheartedly recommend her to anyone looking for someone who will go above and beyond for them. Thank you so much Rachel.

      Hi Callum, Thank you so much for your 5* review and for your kind words about our colleague, Rachel. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Victoria, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: Google collection source logo

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