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Thompsons Solicitors LLP

4.8 | 237 Reviews 237 Reviews | Personal Injury
527 Total Company Reviews info icon Personal Injury | info icon 527 Total Company Reviews Personal Injury | info icon 527 Total Company Reviews

Grove House, 55 Lowlands Road, Harrow, Middlesex, HA1 3AP

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Grove House, 55 Lowlands Road, Harrow, Middlesex, HA1 3AP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560156

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
• Thompsons Solicitors
• J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
• Thompsons Solicitors
• J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

Grove House, 55 Lowlands Road, Harrow, Middlesex, HA1 3AP

Reviews

4.8 /5 237 Reviews
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Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm is praised for personal injury, asbestos/mesothelioma, employment, traffic/driving and regulatory cases, with strong advocacy and good legal knowledge. Clients value the team’s clear explanations, prompt updates, responsiveness, patience, compassion and reassuring manner, especially during stressful or sensitive matters. However, some reviews mention frustration with slow progress, long delays, inconsistent case handling, poor follow-up and, in one case, pressure to pursue the wrong claim and unclear costs. A small number of clients also reported rude communication and feeling let down when cases were not taken forward.

Excellent communication
Professional service
Clear explanations
Supportive team
Prompt responses
Knowledgeable solicitors
Compassionate approach
Stress-free process
Delayed progress
Poor complaint handling

ReviewSolicitors Review List

Profile image of Ray Bearman

Ray Bearman

Ray Bearman

I would like to express my sincere appreciation for the excellent legal advice and support I received from Solicitor Kirsty Lambourne in relation to my claim for damages arising from asbestos exposure. Throughout the process, Kirsty demonstrated outstanding professionalism, knowledge, and dedication. She explained the legal process clearly, kept me informed, and provided valuable advice and guidance at every stage. Her compassionate and understanding approach made a difficult and often stressful situation much easier to manage. I felt that my case was treated with the utmost care and attention, and I had confidence in Kristy’s expertise and commitment to achieving the best possible outcome for me. Her patience, clear communication, and willingness to answer my questions were particularly appreciated . I wouldn’t have no hesitation in recommending Kirsty Lambourne to anyone seeking legal advice or representation in an asbestos-related compensation claim. Her professionalism and client care were excellent throughout and I am extremely grateful for all her help and support. Thank you, Kirsty, for your outstanding service and dedication.

A representative from Thompsons Solicitors LLP responded to this review

Dear Ray, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. I will pass along your comments to Kirsty. Kind regards, John Mullen, Regional Managing Partner, Thompsons Birmingham

0
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Profile image of Susan Poll

Susan Poll

Personal Injury

Professional and Supportive throughout

Following a non fault head on collision in December 2024 I was put in touch with Thompsons Solicitors via my Usdaw union membership. my case was assigned to Sarah Lake Who has been absolutely fantastic throughout the whole process. She has always listened and taken the time to explain each step of the process clearly and with understanding, for which I will always be grateful. Thank you Sarah xx

A representative from Thompsons Solicitors LLP responded to this review

Dear Susan, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Sarah and the team at Thompsons. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

0
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Andy Barraclough

Personal Injury

Peter Richardson . Result !!

Just like to say Thankyou to Peter for finally concluding my accident at work claim . From the moment he took over the case he kept me updated and was friendly and professional in his work. After a 3 year wait justice prevailed and I was awarded my long overdue compensation due to Peters hard work

A representative from Thompsons Solicitors LLP responded to this review

Dear Andy, Thank you for taking the time to leave a review. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Profile image of Roger Parsons

Roger Parsons

Personal injury claim

After suffering quite a serious head/facial injury on what was supposed to be a fun day out at an airsoft/paintball site I was assisted by my trade union who put me in touch with Thompsons solicitors, it was made clear at the start that my type of case wasn’t straight forward but Thompsons were very professional at every stage and in particular Peter Richardson who brought my claim to a very successful conclusion. Many thanks to Peter and all the team at Thompsons

A representative from Thompsons Solicitors LLP responded to this review

Dear Roger, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Peter and the team at Thompsons. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Profile image of Mitchell wilson

Mitchell wilson

Personal injury

I would highly recommend Thompson solicitors to anyone who needs help, guidance and support through a personal injury claim. I made a personal injury claim following an accident at work in 2024, and throughout the whole process, Phillip and his team were extremely helpful, professional and supportive. They took the time to explain everything clearly, helping me understand the process, what to expect and why it can take time to reach a final settlement. Every member of staff I dealt with through emails and correspondence was incredibly helpful, approachable and determined to achieve the best possible outcome for my claim. Their communication and support gave me confidence and reassurance throughout what could otherwise have been a stressful process. I always felt that my case was being handled with care and that Phil and the team genuinely wanted the best outcome for me. They made me feel confident in both the claim and the process from start to finish. I would have no hesitation in recommending them to anyone who needs professional advice, guidance and support with a personal injury claim. Thank you to Phil and everyone involved for all your hard work, support and everything you have done for me.

A representative from Thompsons Solicitors LLP responded to this review

Dear Mitchell, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Phil and the team at Thompsons. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

0
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Reviews

4.8 /5 527 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm is praised for personal injury, asbestos/mesothelioma, employment, traffic/driving and regulatory cases, with strong advocacy and good legal knowledge. Clients value the team’s clear explanations, prompt updates, responsiveness, patience, compassion and reassuring manner, especially during stressful or sensitive matters. However, some reviews mention frustration with slow progress, long delays, inconsistent case handling, poor follow-up and, in one case, pressure to pursue the wrong claim and unclear costs. A small number of clients also reported rude communication and feeling let down when cases were not taken forward.

Excellent communication
Professional service
Clear explanations
Supportive team
Prompt responses
Knowledgeable solicitors
Compassionate approach
Stress-free process
Delayed progress
Poor complaint handling

ReviewSolicitors Review List

Profile image of D Wilson

D Wilson

Driving offences

Thompsons Solicitors LLP

I am a HGV driver and I was about to loose my driving licence with an accumulation of points over the years. Thompsons Solicitors handled my case and with their expertise guided me through the court process. Keeping my license and just had to pay a small court cost. I can’t thank Thompsons Solicitors enough for their hard work and advice which would off cost me my job and home.. I highly recommend Thompsons Solicitors as a first choice Solicitor. D Wilson.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

0
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Profile image of Kelvin johnson

Kelvin johnson

Data protection breach

I would like to say a big thank you to Thompsons Solicitors and in particular my solicitor, David mole who has helped me through this very difficult time . I would highly recommend Thompson solicitors ⭐️⭐️⭐️⭐️⭐️

A representative from Thompsons Solicitors LLP responded to this review

Dear Kelvin, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to David. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ray Bearman

Ray Bearman

Ray Bearman

I would like to express my sincere appreciation for the excellent legal advice and support I received from Solicitor Kirsty Lambourne in relation to my claim for damages arising from asbestos exposure. Throughout the process, Kirsty demonstrated outstanding professionalism, knowledge, and dedication. She explained the legal process clearly, kept me informed, and provided valuable advice and guidance at every stage. Her compassionate and understanding approach made a difficult and often stressful situation much easier to manage. I felt that my case was treated with the utmost care and attention, and I had confidence in Kristy’s expertise and commitment to achieving the best possible outcome for me. Her patience, clear communication, and willingness to answer my questions were particularly appreciated . I wouldn’t have no hesitation in recommending Kirsty Lambourne to anyone seeking legal advice or representation in an asbestos-related compensation claim. Her professionalism and client care were excellent throughout and I am extremely grateful for all her help and support. Thank you, Kirsty, for your outstanding service and dedication.

A representative from Thompsons Solicitors LLP responded to this review

Dear Ray, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. I will pass along your comments to Kirsty. Kind regards, John Mullen, Regional Managing Partner, Thompsons Birmingham

0
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Profile image of J Santos

J Santos

Outstanding Legal Representation

Outstanding Legal Representation — Saved My Career I am incredibly grateful to this firm for their exceptional support during a highly stressful time. Thanks to the brilliant preparation by my solicitor, Vanetha, and the powerful, skilled advocacy of my barrister, Ms Anna Wright, the court decided against a driving ban. This result completely protected my livelihood and employment. The speed, dedication, and professionalism they showed made all the difference. I highly recommend their services.

A representative from Thompsons Solicitors LLP responded to this review

Dear J Santos, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. I will pass along your comments to Vanetha. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

0
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Profile image of A G Slaven

A G Slaven

Top service

I would like to say a big thank you to Thompsons Solicitors and in particular my solicitor, Vanetha Armon, who was a very efficient and well organised member of her company, she kept me fully informed of all that was happening at all times and was a great help to me during my trial, i would be more than happy to reccomend Vanetha and Thompsons to anyone who needs representing in a court case or trial. Thank you once again for everyrhing. A G Slaven.

A representative from Thompsons Solicitors LLP responded to this review

Dear A G, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Vanetha and the team at Thompsons. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

0
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