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Rudlings Solicitors LLP

4.9 | 21 Reviews 21 Reviews | Consumer
969 Total Company Reviews info icon Consumer | info icon 969 Total Company Reviews Consumer | info icon 969 Total Company Reviews

1 Well Street, Thetford, Norfolk, IP24 2BL

Accepting new clients

1 Well Street, Thetford, Norfolk, IP24 2BL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 659219

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Rudlings Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.7/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Rudlings Solicitors LLP are accredited by

Children Law accreditation awarded to Rudlings Solicitors LLP
The Law Society accreditation awarded to Rudlings Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Rudlings Solicitors LLP

Description

At Rudlings Solicitors, we do not only strive to do things right but to do the right thing. When you become a client, we promise to: - provide you with the highest standards of client service - be open, approachable and friendly - treat you with respect and dignity at all times - work with you to achieve the best outcome for you - provide you with advice that is practical and clear - ensure that quality is at the forefront of everything we do for you - ensure that our fees are transparent, with no hidden surprises We have 4 offices across East Anglia – Bury St Edmunds, Brandon, Thetford and Norwich.

Rankings by area of expertise

The rankings below show the areas of expertise that Rudlings Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Rudlings Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Rudlings Solicitors LLP are accredited by

Children Law accreditation awarded to Rudlings Solicitors LLP
The Law Society accreditation awarded to Rudlings Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Rudlings Solicitors LLP

Description

At Rudlings Solicitors, we do not only strive to do things right but to do the right thing. When you become a client, we promise to: - provide you with the highest standards of client service - be open, approachable and friendly - treat you with respect and dignity at all times - work with you to achieve the best outcome for you - provide you with advice that is practical and clear - ensure that quality is at the forefront of everything we do for you - ensure that our fees are transparent, with no hidden surprises We have 4 offices across East Anglia – Bury St Edmunds, Brandon, Thetford and Norwich.

Rankings by area of expertise

The rankings below show the areas of expertise that Rudlings Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Rudlings Solicitors LLP

Meet the team of Rudlings Solicitors LLP

Contact & Locations - Rudlings Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 Well Street, Thetford, Norfolk, IP24 2BL

Reviews

4.9 /5 21 Reviews
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Clients say

What clients say about Rudlings Solicitors LLP

The firm specialises in conveyancing, probate, wills, LPAs, land registration and insurance claims, with clear expertise, proactive case management and efficient, knowledgeable advice. Clients praise prompt, thorough communication, reliability and strong technical support. Valued soft skills include friendliness, empathy, patience, responsiveness, sensitivity in difficult situations and a calm, professional manner that reduces stress and builds confidence.

Excellent communication
Very responsive
Highly professional
Thorough service
Efficient process
Friendly staff
Proactive handling
Helpful guidance
Great value
Calm under pressure

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Pleased with service/experience

Pleased with service/experience. Haven't had dealings with solicitors before, but was happy with service Provided. Very prompt and on the ball

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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your feedback. We’re delighted to hear that you were pleased with the service you received, particularly as this was your first experience of working with solicitors. It’s great to know that you found the team prompt, proactive, and helpful throughout. Your comments are greatly appreciated.

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AS

Consumer

Efficient and personable

Kelly, was brilliant helping me with a successful insurance claim. She was very knowledgeable and efficient. Let me know what to expect and the likelihood of a good outcome. Kelly and team support was reassuring with the process.

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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your kind feedback. We’re delighted to hear that Keely and the team provided such knowledgeable, efficient, and reassuring support throughout your insurance claim. It’s wonderful to know you felt well informed and supported at every stage of the process. Your comments are greatly appreciated.

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John Howard

Verified
Housing & Property

A helpful, efficient service, which is highly recommended

A helpful, Professional, Efficient Service from a reputable firm, at a very reasonable cost.

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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your feedback. We are pleased to hear you found our service helpful, professional and efficient, and that you felt the cost was reasonable. Your comments are greatly appreciated.

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Kingsley

Consumer

Bad Debt Claim

This was a strange situation as Frankie was previously a candidate of mine and in fact worked with her in securing her current position. When I originally approached Rudlings to assist with a outstanding debt from another law firm, I was assigned a different solicitor. However; due to unforeseen circumstances Frankie picked up the case part way through. Immediately it was clear that she was well versed in the situation and her legal advise and support for concise and from a place of knowledge. It was a difficult situation due to the prolonged time it took to get the matter due to court due to the publicised back log and the defendant firm continuing to evade taking any responsibility to our debt and as it turns out considerably more debt to other third parties. Although it has transpired that our unsecured debt became part of a much larger winding up petition and we decided to accept that there was no benefit in pursuing further. I am confident that Frankie did everything she could and I would have no hesitation in using her services again if the need arises.

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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for sharing your feedback. We’re pleased to hear that Frankie provided knowledgeable and professional support throughout a complex matter. Your recognition of her efforts is greatly appreciated, and we’re glad to know you would choose to work with her again in the future.

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Anonymous

Verified
Housing & Property

Excellent service

As a first time buyer it can be quite a daunting experience - however Caroline kept us well informed and explained the whole process. Always able to answer any of our queries and kept in contact with us, would definitely recommend Rudlings.

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Other Reviews

Profile image of Matt

Matt

Housing & Property

Matt

Reading all the recent positive reviews of people's experiences of Jamie Robinson at Rudlings Wakelam I can only say I am not at all surprised. Jamie acted in the recent purchase of our new home and was excellent throughout. Utterly professional, helpful, responsive, Jamie ensured the whole process ran smoothly and trouble free. Our purchase was completed from acceptance of offer in a matter of weeks. We were kept informed of every detail throughout. No delays, no last minute surprises, and a very reasonable bill. Having had an abysmal experience with another nearby legal firm earlier this year - which is now in the hands of the legal ombudsman - it was a very great relief to have Jamie recommended to us. He has restored our faith in the profession and we cannot recommend him or Rudlings Wakelam highly enough. Close family in Cambridge are now using him for their house move. Five star service.

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A representative from Rudlings LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 969 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Rudlings Solicitors LLP

The firm specialises in conveyancing, probate, wills, LPAs, land registration and insurance claims, with clear expertise, proactive case management and efficient, knowledgeable advice. Clients praise prompt, thorough communication, reliability and strong technical support. Valued soft skills include friendliness, empathy, patience, responsiveness, sensitivity in difficult situations and a calm, professional manner that reduces stress and builds confidence.

Excellent communication
Very responsive
Highly professional
Thorough service
Efficient process
Friendly staff
Proactive handling
Helpful guidance
Great value
Calm under pressure

ReviewSolicitors Review List

Profile image of Chris Robinson

Chris Robinson

Work matter

From the very first phone call from francesca Priestley she was very helpful from start to finish of the whole experience making sure everything was explained very clearly leaving me without any worries at all and very professional if I need any help in the future I will be happy to contact francesca Priestley again without a doubt

Solicitors tagged in
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Derek James Sadler

Verified
Wills, Trusts & Probate

Wills

I would like to thank Rudlings for the preparation and work carried out on my behalf on the probate and will preparation. Very efficient, thank you.

Legal experts tagged in
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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your kind feedback. We’re delighted to hear that you were pleased with the support you received in relation to both probate and the preparation of your will. It’s wonderful to know the process was handled efficiently, and we truly appreciate you taking the time to share your experience.

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Anonymous

Verified

Complex conveyancing.

Anna navigated the change of ownership of our parents house to the beneficiary. It was complicated as the house was still in both parents names despite mother passing some 8 years before dad.

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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for taking the time to share your feedback. Providing clear advice and support during more challenging matters is something we take great pride in, and we’re pleased to know you were happy with the service you received. Your kind comments are greatly appreciated.

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Anonymous

Verified
Housing & Property

Conveyancing

Very well informed throughout the process

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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your feedback. We’re pleased to hear that you felt well informed throughout the process. Keeping our clients updated every step of the way is a priority for us, and we truly appreciate your kind comments.

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Julie and Robert Larter

Verified
Housing & Property

House conveyance

Very thorough and did a fantastic job with a very difficult sale. Would recommend 💯 %

Solicitors tagged in
this review

Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your kind feedback. We’re delighted to hear that you were pleased with the service you received and that the team was able to successfully manage what was clearly a challenging sale. Your recommendation is greatly appreciated, and we’re pleased we could assist you.

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Other Reviews

Profile image of Clare B

Clare B

Clare

Very professional, kind and caring. Responses were very quick and actioned promptly. Amazing service! Thank you

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Julie Wones (Jules)

Julie

Fantastic, efficient service. Great communication via email and clear instructions on fees and time scales. Highly recommend.

Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your kind feedback. We’re delighted to hear that you found our service efficient and that our communication, fee transparency, and clear timescales met your expectations. Your recommendation is greatly appreciated, and we’re pleased we could assist you.

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Nicola Goody

Commercial Law

Nicola

We were recommended Steven McGrath by a connection and would highly recommend! My family and I have been very impressed with Steven. He is very prompt and has a friendly yet professional manner. Thank you!

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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your kind feedback. We’re delighted to hear that Steven has made such a positive impression on you and your family. Providing prompt, professional, and approachable service is something we take great pride in, and it’s wonderful to know this was reflected in your experience. We truly appreciate your recommendation and your kind words.

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Megan Petherick

Housing & Property

Megan

I cannot recommend our case handler Anna Farquharson highly enough, she has by far been the best solicitor I have ever came across and kept me updated efficiently from start to finish with our house move. Excellent communication and truly exceeded my expectations, I will be recommending Anna to everyone! Thank you again!

Solicitors tagged in
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Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Anna provided such exceptional support throughout your house move and kept you informed every step of the way. Delivering clear communication and a high standard of client care is something we take great pride in, so it’s fantastic to know that Anna exceeded your expectations. Your recommendation is greatly appreciated, and we will be sure to pass on your kind words to her.

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melanie colk

melanie

Brilliant service nothing too much trouble and very understanding. Fantastic.

Reply by profile image of Heidi Fitzpatrick

Heidi Fitzpatrick

Thank you for your kind feedback. We’re delighted to hear that you received such brilliant service and felt well supported throughout. It’s wonderful to know the team was understanding and helpful at every stage. Your comments are greatly appreciated.

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