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Thompsons Solicitors LLP

4.8 | 226 Reviews 226 Reviews | Personal Injury
500 Total Company Reviews info icon Personal Injury | info icon 500 Total Company Reviews Personal Injury | info icon 500 Total Company Reviews

3rd Floor, Garment Works, 30-34 Hounds Gate, Nottingham, Nottinghamshire, NG1 7AB

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3rd Floor, Garment Works, 30-34 Hounds Gate, Nottingham, Nottinghamshire, NG1 7AB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560175

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

3rd Floor, Garment Works, 30-34 Hounds Gate, Nottingham, Nottinghamshire, NG1 7AB

Reviews

4.8 /5 226 Reviews
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Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm specialises in personal injury, asbestos/mesothelioma, employment, regulatory and traffic/HCPC defence, with clear technical expertise and strong case outcomes. Clients value professionalism, clear communication, responsiveness, empathy, compassion and patience; many praise practical guidance, face‑to‑face support and effective advocacy. Negative feedback is limited but includes long delays, poor case acceptance/handling, lack of clarity on costs and an isolated report of rude conversation; some clients felt stalled or misled when cases weren’t progressed. Overall reviews balance high competence and supportive soft skills with occasional frustrations about timeliness and administrative transparency.

Professional service
Great communication
Knowledgeable staff
Compassionate support
Responsive updates
Home visits
Successful outcomes
Inconsistent progress
Poor case intake
Rude interactions

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Asbestos claim

Excellent and trouble free experience. Professional service with great communication. Friendly and knowledgeable solicitor, great to deal with and a credit to the firm.

Solicitors tagged in
this review

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R

Personal Injury

Best time wasters ever

I rang them to discuss a medical negligence case. They spent two 45 minute calls convincing me to do a personal injury claim against another party. They funneled me into this and got all the information off me. They gave no forms through the post to say they took any case on. After over a year i emailed the lawyer and he simply said he would look at my case file. He then emailed me saying he couldn't take the case on. I am reporting him to the SRA. From other reviews it is clear this company is wasting people's time deliberately. Authorities need to stop them operating and the lawyers need to be made to stop practicing law and get jobs they can do like frying chips or flipping burgers. Even toilet cleaning. One things for sure they aren't professional nor do they care about clients and think its their job to lead people on and then after years saying they can't help. I was literally begged to let them take my case on as a personal injury case! Be warned stay away. I was never even told of any costs or possible amount i would get. It was a total sham.

A representative from Thompsons Solicitors LLP responded to this review

Dear R, I am sorry to hear that you were dis-satisfied with the service provided by Thompsons. We would like to understand better what may have gone wrong in this instance. A better understanding would assist us with training and development. Would you be able to share your file reference with us please? I can then ask a manager to review the file. You could add this here on the review or you can email me at clairefay@thompsons.law Kind regards, Claire Fay, National Review Coordinator for Thompsons

0
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Profile image of Colin Barnes

Colin Barnes

Outstanding service

My father in law was diagnosed with mesothelioma and we chose Thompsons solicitors to take on our case. We were fortunate to have Gill Connelly from the Newcastle Asbestos Team to deal with it. Gill was absolutely amazing she is professional, friendly, attentive, caring, understanding and a pleasure to deal with.

A representative from Thompsons Solicitors LLP responded to this review

Dear Colin, Thank you for taking the time to leave a review. I am pleased that you were happy with the service received from Gill. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Profile image of Margot Mason

Margot Mason

Personal Injury

Professional and supportive solicitor for an asbestos claim

Our claim was dealt with by Joseph Dowey of the Newcastle Asbestos Team. I can highly recommend Thompsons solicitors, who professionally and empathetically dealt with an asbestos claim following my husband Bob's diagnosis with mesothelioma in April 2024. We met Joseph, at our home, a number of times throughout the claim. He initially ascertained a detailed working history and sensitively questioned Bob to pull together his recollections of his exposure to asbestos. He instructed a medical expert and went on to organise a discussion between ourselves and a care expert, and later on a Teams meeting to meet the barrister. Joseph was extremely efficient and explained the legal processes clearly, in person and in writing. Above all, Joseph showed compassion and sensitivity to both Bob and myself. He always demonstrated a knowledgeable, personable and approachable manner. Although we were meeting in very difficult circumstances, we both thought very highly of Joseph and always looked forward to meeting with him. Bob sadly died in April 2025, and Joseph continued to work with me until we successfully settled the claim in June 2026, a few days prior to the planned court hearing.

A representative from Thompsons Solicitors LLP responded to this review

Dear Margot, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Joseph throughout what must have been a very difficult time for you and your family. I will pass along your comments to Joseph. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo
Profile image of Robert Hall

Robert Hall

Personal Injury

Invaluable Support

I was severely assaulted when teaching at a Young Offenders' Institution. I had, literally, been knocked for a six...and some. Afterwards, I felt vulnerable and traumatised, hardly in a fit state so seek some sort of compensation for my ordeal. It was only with the extremely meticulous and professional services of Simon Dueck and his team at Thomson's Solicitors that I was, ultimately, able to achieve a successful outcome in my case. Many thanks to all of the team involved.

A representative from Thompsons Solicitors LLP responded to this review

Dear Robert, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Simon. I will pass along your comments. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

0
Collected on: ReviewSolicitor collection source logo

Reviews

4.8 /5 500 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm specialises in personal injury, asbestos/mesothelioma, employment, regulatory and traffic/HCPC defence, with clear technical expertise and strong case outcomes. Clients value professionalism, clear communication, responsiveness, empathy, compassion and patience; many praise practical guidance, face‑to‑face support and effective advocacy. Negative feedback is limited but includes long delays, poor case acceptance/handling, lack of clarity on costs and an isolated report of rude conversation; some clients felt stalled or misled when cases weren’t progressed. Overall reviews balance high competence and supportive soft skills with occasional frustrations about timeliness and administrative transparency.

Professional service
Great communication
Knowledgeable staff
Compassionate support
Responsive updates
Home visits
Successful outcomes
Inconsistent progress
Poor case intake
Rude interactions

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Asbestos claim

Excellent and trouble free experience. Professional service with great communication. Friendly and knowledgeable solicitor, great to deal with and a credit to the firm.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of A.Walker

A.Walker

Traffic Commissioners enquiry

I engaged with Thompson solicitors to support me a hearing before the Traffic Commissioner for a vocational driving incident. The solicitor provided expert guidance throughout the process, offering me advice and coaching to ensure I was heard concisely and fairly during my hearing. I wish to Thank the Thompsons team for their support and professionalism during this difficult yet important process from initial enquiry to resolution and follow up.

0
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Profile image of Luke

Luke

My poor foot

First off thank you for sticking with my claim so long with my struggles with mental health at the same time. However I did not feel like anything moved forward or as comfortable as I did when speaking with Mr Peter Richardson. What a bloke top guy very understanding and clear to understand. Peter proper made this so much more of a calming process so thank you again. All the best if reading this Peter take care

A representative from Thompsons Solicitors LLP responded to this review

Dear Luke, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Peter. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo
Profile image of Allan cox

Allan cox

Mr Peter Richardson

As a union rep I thought Thompson solicitors were going to sort out my case.....however nearly 3 years later....nothing. Then came along Mr Peter Richardson A few phone calls from him and e mails A couple of months down the line and he has resolved my case. What a great guy.... I would recommend HIM. Mr Peter Richardson . To anyone. Thank you once again Allan cox

A representative from Thompsons Solicitors LLP responded to this review

Dear Allan, Thank you for taking the time to leave a review. I am pleased that you were happy with the outcome of your case. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo
Profile image of R

R

Personal Injury

Best time wasters ever

I rang them to discuss a medical negligence case. They spent two 45 minute calls convincing me to do a personal injury claim against another party. They funneled me into this and got all the information off me. They gave no forms through the post to say they took any case on. After over a year i emailed the lawyer and he simply said he would look at my case file. He then emailed me saying he couldn't take the case on. I am reporting him to the SRA. From other reviews it is clear this company is wasting people's time deliberately. Authorities need to stop them operating and the lawyers need to be made to stop practicing law and get jobs they can do like frying chips or flipping burgers. Even toilet cleaning. One things for sure they aren't professional nor do they care about clients and think its their job to lead people on and then after years saying they can't help. I was literally begged to let them take my case on as a personal injury case! Be warned stay away. I was never even told of any costs or possible amount i would get. It was a total sham.

A representative from Thompsons Solicitors LLP responded to this review

Dear R, I am sorry to hear that you were dis-satisfied with the service provided by Thompsons. We would like to understand better what may have gone wrong in this instance. A better understanding would assist us with training and development. Would you be able to share your file reference with us please? I can then ask a manager to review the file. You could add this here on the review or you can email me at clairefay@thompsons.law Kind regards, Claire Fay, National Review Coordinator for Thompsons

0
Collected on: ReviewSolicitor collection source logo

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