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Thompsons Solicitors LLP

4.8 | 231 Reviews 231 Reviews | Personal Injury
516 Total Company Reviews info icon Personal Injury | info icon 516 Total Company Reviews Personal Injury | info icon 516 Total Company Reviews

3rd Floor, Garment Works, 30-34 Hounds Gate, Nottingham, Nottinghamshire, NG1 7AB

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3rd Floor, Garment Works, 30-34 Hounds Gate, Nottingham, Nottinghamshire, NG1 7AB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560175

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

3rd Floor, Garment Works, 30-34 Hounds Gate, Nottingham, Nottinghamshire, NG1 7AB

Reviews

4.8 /5 231 Reviews
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Rating

Clients say

What clients say about Thompsons Solicitors LLP

Clients praised the firm’s expertise in personal injury, employment, asbestos/mesothelioma, and regulatory matters such as DBS, HCPC and traffic commissioner hearings. Many valued clear advice, strong case preparation, and successful settlements. Soft skills repeatedly highlighted included compassion, patience, responsiveness, empathy and reassuring communication, often in stressful or sensitive situations. However, some clients reported frustration with delays, being encouraged towards unsuitable claims, cases later declined after long waits, and poor communication in a few instances. One review also criticised a rude conversation and concerns about success fee charges.

Professional service
Clear communication
Prompt responses
Supportive throughout
Knowledgeable advice
Compassionate approach
Stress free
Successful outcome
Late response
Poor communication

ReviewSolicitors Review List

Profile image of Ted Watterson

Ted Watterson

J24H1539., Accident Claim.

This was the first time that I needed a solicitor to act on my behalf after a fall. My own feeling is that Thompson’s Solicitors did a wonderful job representing me. Mr Peter Richardson was very supportive in every way and I must supply a massive thank you to Emilia Bonfante (who is no longer with you), for her representation of me. She gave very good advice and guided me carefully through every stage of my case.. I am more than satisfied with the outcome of my case. I was told by a number of people that I would not get any compensation, but Thompson’s Solicitors proved them wrong. All that I can add. are my grateful thanks to you all.

0
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anonymous

Mesothelioma claim

Andrew Venn of the Newcastle Asbestos Team assisted us with a claim that turned out to be more more complex than originally envisaged. His advice throughout was first class and well communicated. The final result was excellent and I would recommend Andrew without hesitation.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Andrew. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Annette

Injury at work

I recently used Thompsons Solicitors after having a fall at work, I did have a couple of different ones before Mr Peter Richardson took over, I was very pleased with the service provided. Throughout the process, he was professional, knowledgeable and responsive to my questions. They explained complex legal issues clearly and kept me informed at every stage. I appreciated his attention to detail and commitment to achieving the best possible outcome. Communication was prompt, and always felt supported and well advised. I would not hesitate to recommend Peter to anyone seeking reliable and professional legal representation. Thank you for winning my case

A representative from Thompsons Solicitors LLP responded to this review

Dear Annette, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from the team at Thompsons. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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anonymous

Asbestos claim

Excellent and trouble free experience. Professional service with great communication. Friendly and knowledgeable solicitor, great to deal with and a credit to the firm.

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A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from the team at Thompsons. I will pass along your comments to Stuart. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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R

Personal Injury

Best time wasters ever

I rang them to discuss a medical negligence case. They spent two 45 minute calls convincing me to do a personal injury claim against another party. They funneled me into this and got all the information off me. They gave no forms through the post to say they took any case on. After over a year i emailed the lawyer and he simply said he would look at my case file. He then emailed me saying he couldn't take the case on. I am reporting him to the SRA. From other reviews it is clear this company is wasting people's time deliberately. Authorities need to stop them operating and the lawyers need to be made to stop practicing law and get jobs they can do like frying chips or flipping burgers. Even toilet cleaning. One things for sure they aren't professional nor do they care about clients and think its their job to lead people on and then after years saying they can't help. I was literally begged to let them take my case on as a personal injury case! Be warned stay away. I was never even told of any costs or possible amount i would get. It was a total sham.

A representative from Thompsons Solicitors LLP responded to this review

Dear R, I am sorry to hear that you were dis-satisfied with the service provided by Thompsons. We would like to understand better what may have gone wrong in this instance. A better understanding would assist us with training and development. Would you be able to share your file reference with us please? I can then ask a manager to review the file. You could add this here on the review or you can email me at clairefay@thompsons.law Kind regards, Claire Fay, National Review Coordinator for Thompsons

0
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Reviews

4.8 /5 516 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

Clients praised the firm’s expertise in personal injury, employment, asbestos/mesothelioma, and regulatory matters such as DBS, HCPC and traffic commissioner hearings. Many valued clear advice, strong case preparation, and successful settlements. Soft skills repeatedly highlighted included compassion, patience, responsiveness, empathy and reassuring communication, often in stressful or sensitive situations. However, some clients reported frustration with delays, being encouraged towards unsuitable claims, cases later declined after long waits, and poor communication in a few instances. One review also criticised a rude conversation and concerns about success fee charges.

Professional service
Clear communication
Prompt responses
Supportive throughout
Knowledgeable advice
Compassionate approach
Stress free
Successful outcome
Late response
Poor communication

ReviewSolicitors Review List

Profile image of Ted Watterson

Ted Watterson

J24H1539., Accident Claim.

This was the first time that I needed a solicitor to act on my behalf after a fall. My own feeling is that Thompson’s Solicitors did a wonderful job representing me. Mr Peter Richardson was very supportive in every way and I must supply a massive thank you to Emilia Bonfante (who is no longer with you), for her representation of me. She gave very good advice and guided me carefully through every stage of my case.. I am more than satisfied with the outcome of my case. I was told by a number of people that I would not get any compensation, but Thompson’s Solicitors proved them wrong. All that I can add. are my grateful thanks to you all.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Abdiqadir

Abdiqadir

Amazing!

I’ve had a great experience working with Melissa Pickford. She has been extremely helpful, patient, and professional throughout my case. Melissa always took the time to explain everything clearly and gave me great advice on the best steps to take. What I appreciated most was her communication. She provided me with regular updates about my case, so I always knew what was happening and what to expect next. I never felt left in the dark.

0
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anonymous

Successful

I was advised to contact Thompsons Solicitor's i did and Mr David Mole took on my case. He listened to my case and took my case on and through diligent work he got a successful result.

0
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anonymous

Mesothelioma claim

Andrew Venn of the Newcastle Asbestos Team assisted us with a claim that turned out to be more more complex than originally envisaged. His advice throughout was first class and well communicated. The final result was excellent and I would recommend Andrew without hesitation.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Andrew. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
Collected on: ReviewSolicitor collection source logo
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Andrews Obour

Appreciation

I would like to express my heartfelt gratitude to Thompson's Solicitors, and in particular to Michelle Stewart, for the exceptional support and guidance provided during my DBS matter. Your patience and expertise were crucial throughout this process, and I genuinely appreciate the time and effort you dedicated to ensuring my concerns were addressed. The invaluable service I received not only helped me navigate the complexities of the situation but also empowered me to organize my response effectively. I am especially thankful for the promptness with which you organized my documents, even on such short notice. Your attention to detail and commitment to my case were evident and did not go unnoticed. Ultimately, the positive outcome we achieved was a testament to your hard work and dedication. I am incredibly grateful for your support and that of the entire team at Thompson's Solicitors. Thank you once again for your outstanding service; it truly made a difference in this challenging time.

A representative from Thompsons Solicitors LLP responded to this review

Dear Andrews, Thank you for taking the time to leave a review. I am delighted that your were happy with the service you received from the team at Thompsons and Michelle in particular. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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