Anonymous
This review was submitted by a verified client of Thompsons.
Knee injury compensation
Very professional in her field and provided a great service.
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84 Channel Street, Galashiels, scottish borders, TD1 1BD
Accepting new clients
84 Channel Street, Galashiels, scottish borders, TD1 1BD
Regulated by:
The Law Society of Scotland
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Thompsons are accredited by
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Thompsons are accredited by
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
84 Channel Street, Galashiels, scottish borders, TD1 1BD
What clients say about Thompsons
The firm specialises in personal injury, workplace injury, wills and powers of attorney, and related compensation and CICA appeals, demonstrating strong technical expertise and successful outcomes. Clients praise clear, practical legal advice, thorough case management and effective negotiation. Valued soft skills include empathy, reassurance, patience, responsiveness, strong communication, professionalism and a supportive, client‑centred approach that reduces stress and builds trust.
This review was submitted by a verified client of Thompsons.
Very professional in her field and provided a great service.
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I would highly recommend Nicola Thompson. She was professional, supportive and extremely knowledgeable throughout my case. She explained everything clearly, kept me informed and made what was a stressful situation much easier to deal with. I felt I was in safe hands and really appreciated her hard work, dedication and understanding. Thank you, Nicola, for all your help.
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This review was submitted by a verified client of Thompsons.
Lorraine made the whole case from start to finish easy to understand , always kept me up to date she took my health issues into consideration and made sure i was not overwhelmed with this experiance and reaching the outcome i was looking for i cannot thank her enough. This now allows me to close this stressfull chapter happy with the outcome thank you once again for making the whole claim easy and straightfoward to the correct outcome for me and my family.thompsons will be my first point of contact if i ever need help in the future
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Thank you for taking the time to leave such thoughtful feedback. We’re delighted to hear that Lorraine was able to guide you through your claim in a way that was clear, supportive and considerate of your individual circumstances. We understand that pursuing a claim can be stressful, particularly when dealing with health issues, so it’s wonderful to know that Lorraine took the time to ensure the process never felt overwhelming and helped you achieve the outcome you were hoping for. Being able to draw a line under a difficult chapter and move forward with peace of mind is incredibly important, and we’re pleased we could help you and your family reach that point. We’ll be sure to pass your kind words on to Lorraine, who will be delighted to receive them. Thank you for your trust in Thompsons. Knowing that we would be your first choice should you ever need legal assistance in the future is a compliment we truly value.
This review was submitted by a verified client of Thompsons.
I cannot rate Suzanne highly enough! I felt reassured and professionally supported through the whole lengthy process. I cannot thank her enough
This review was submitted by a verified client of Thompsons.
Following a fall resulting in personal injuries I am delighted to share my recent experience of the support I received from Nathalie Axelsson, a member of Thompsons Solicitors. At all times the support I received from Nathalie was exceptional . She kept me informed ,at every stage of the process and her calm approach definitely eased my anxiety . She involved me in all decisions and her clear information sharing assisted me to understand the legal process . Her manner at all times was respectful and understanding. which enabled me to trust her throughout the whole experience I would highly recommend this practice to any person requiring legal advice or support
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Thank you so much for sharing your experience. We’re delighted to hear that Nathalie provided such exceptional support throughout your personal injury claim. It’s great to know that her calm approach, clear communication and involvement in decision-making helped put you at ease and made the process easier to understand. Nathalie will be very pleased to hear your kind words. We truly appreciate your feedback, and if you ever need any assistance in the future, we’re here to help.
THEY DELT MY INJURY CLAIM VERY PROFESSIONALY, RESPONSIVE , 20 PERCNET DOES NOT MATTER WHEN YOU GET PAID IN THOUSANDS.
My partner dealt with them recently about her blood condition. They were very good and kept us up to date with everything, then Angela their lawyer came out to our house to take all the details from us. She was very professional and compassionate as well and helped us through a difficult experience. Can't recommend highly enough
Unite union referred my case to Thompson''s and I am pleased with the result. Roz was most professional, kind and patient with walking me through the process. She was also very persistent with the defendants in sticking to her guns where liability rested. I would not hesitate to ask for her if the situation required Thompson's services in future. The only thing which might have been better is how the actual lost earnings are calculated but this is outwith Thompson's abilities to change as legal precedents and laws must be updated through the court system to reflect 'life in the real world' for those on PT contracts.
Thank you for your review Carol. We’re so pleased that you had a good experience with Thompsons.
What clients say about Thompsons
The firm specialises in personal injury, workplace injury, wills and powers of attorney, and related compensation and CICA appeals, demonstrating strong technical expertise and successful outcomes. Clients praise clear, practical legal advice, thorough case management and effective negotiation. Valued soft skills include empathy, reassurance, patience, responsiveness, strong communication, professionalism and a supportive, client‑centred approach that reduces stress and builds trust.
This review was submitted by a verified client of Thompsons.
Very professional in her field and provided a great service.
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This review was submitted by a verified client of Thompsons.
I had fantastic correspondence from Alix Stewart with regular updates regarding my case, I feel Alix went above & beyond nothing was any bother to her, always very warm on the telephone fantastic customer care.
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This review was submitted by a verified client of Thompsons.
She was communicative, explained everything thoroughly and did a professional job throughout. I was delighted with the service I was provided
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This review was submitted by a verified client of Thompsons.
From the minute Richard was appointed I knew I was in safe hands . He was upfront reassuring and transparent throughout every process. His advice and guidance was always very clear.
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I would highly recommend Nicola Thompson. She was professional, supportive and extremely knowledgeable throughout my case. She explained everything clearly, kept me informed and made what was a stressful situation much easier to deal with. I felt I was in safe hands and really appreciated her hard work, dedication and understanding. Thank you, Nicola, for all your help.
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Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all
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Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.
Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.
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Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
Perfect service great communication throughout
We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.
If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you
Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.
I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!
Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.
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