Abdirahman Elmi
This review was submitted by a verified client of Thompsons.
Compensation
Excellent and professional and good communication
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84 Channel Street, Galashiels, scottish borders, TD1 1BD
Accepting new clients
84 Channel Street, Galashiels, scottish borders, TD1 1BD
Regulated by:
The Law Society of Scotland
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Thompsons are accredited by
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Thompsons are accredited by
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
84 Channel Street, Galashiels, scottish borders, TD1 1BD
What clients say about Thompsons
The firm specialises in personal injury, workplace accident, wills and powers of attorney, CICA and civil claims, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication, thorough case management and effective negotiation that frequently secured higher settlements. Valued soft skills include empathy, patience, approachability, reassurance, professionalism and responsiveness; clients felt listened to, supported and kept informed throughout often stressful processes. The team is described as diligent, compassionate and trustworthy, delivering efficient, client‑focused service with attention to detail and strong advocacy.
This review was submitted by a verified client of Thompsons.
Excellent and professional and good communication
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This review was submitted by a verified client of Thompsons.
I’d like to thank Alix and Thompsons for handling my claim. I was kept informed throughout and given clear, straightforward advice at every stage. The process was explained well, and I always knew where I stood. I’m happy with the outcome and appreciate their help in reaching a fair settlement.
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Brilliant...done everything and kept me well informed of what was happening
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Thank you for your kind feedback! We’re delighted to hear that you were happy with the service you received and that our team kept you well informed throughout your claim. Providing clear communication and support every step of the way is something we take great pride in. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
This review was submitted by a verified client of Thompsons.
Always kept me up to date with all that was going on
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We’re delighted to hear that you felt well informed throughout your claim. Keeping our clients updated every step of the way is very important to us, so it’s great to know this was your experience. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
This review was submitted by a verified client of Thompsons.
Thompson Solicitors have been amazing from start to finish. I never thought I would win my case but thanks to them I did. A massive thank you to Ela Polat for her patience and expertise thank you for support.
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Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience with Thompsons and that we were able to help you achieve a successful outcome. A special thank you for your kind words about Ela. Her patience, expertise and dedication to supporting her clients are qualities we value greatly, and she will be thrilled to hear your comments. We truly appreciate you taking the time to share your experience and thank you for placing your trust in us. If you ever need any assistance in the future, we’re here to help.
Thomsons solicitors was used by my union (unison) when I told them about an incident at work. Nathalie handled my case and quickly managed to handle this. With the workplace this incident was at claiming full responsibility, this was a faster claim. She had mentioned, if I were to reject the offer I was given, I could get more money but since that’s not the reason for this, I went with the original offer. I can’t thank everyone at Thomsons enough!
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Thank you for your thoughtful review. We're so pleased to hear that Nathalie was able to support you through your case and bring things to a swift and positive outcome. We truly appreciate your kind words and are glad we could be there for you when it mattered most. Wishing you all the very best moving forward.
My lawyer Neil Paterson spent almost a year dealing with my case and I cannot thank him enough. Highly recommend.
Hi Nicola, Thank you for your review. We’ll pass your comments on to Neil Paterson and the team that worked on your case. Thank you for choosing Thompsons.
It shows the Professional ethos of the company.
Unite union referred my case to Thompson''s and I am pleased with the result. Roz was most professional, kind and patient with walking me through the process. She was also very persistent with the defendants in sticking to her guns where liability rested. I would not hesitate to ask for her if the situation required Thompson's services in future. The only thing which might have been better is how the actual lost earnings are calculated but this is outwith Thompson's abilities to change as legal precedents and laws must be updated through the court system to reflect 'life in the real world' for those on PT contracts.
Thank you for your review Carol. We’re so pleased that you had a good experience with Thompsons.
What clients say about Thompsons
The firm specialises in personal injury, workplace accident, wills and powers of attorney, CICA and civil claims, demonstrating strong technical expertise and successful outcomes. Clients praise clear, timely communication, thorough case management and effective negotiation that frequently secured higher settlements. Valued soft skills include empathy, patience, approachability, reassurance, professionalism and responsiveness; clients felt listened to, supported and kept informed throughout often stressful processes. The team is described as diligent, compassionate and trustworthy, delivering efficient, client‑focused service with attention to detail and strong advocacy.
This review was submitted by a verified client of Thompsons.
Lorraine made the whole case from start to finish easy to understand , always kept me up to date she took my health issues into consideration and made sure i was not overwhelmed with this experiance and reaching the outcome i was looking for i cannot thank her enough. This now allows me to close this stressfull chapter happy with the outcome thank you once again for making the whole claim easy and straightfoward to the correct outcome for me and my family.thompsons will be my first point of contact if i ever need help in the future
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My experience with Claire was a very positive one, she was patient with me throughout the process and was able to make things clear as it progressed. Highly recommend.
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Caitlyn was first class in the way she dealt with my claim from the first minute she took it on. It was a privilege to deal with her as nothing was ever a problem to her, an absolute credit to Thompsons.
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Excellent and professional and good communication
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I would highly recommend Michael to deal with your claim. He explained all aspects of my claim process very well and kept me very well informed in a timeous manner. Michael kept things very factual and gave me open and honest advice on how to proceed. My expectations were managed very well at all times.
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Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all
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Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.
Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.
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Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
Perfect service great communication throughout
We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.
If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you
Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.
I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!
Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.
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