Anonymous
This review was submitted by a verified client of Thompsons.
Knee injury compensation
Very professional in her field and provided a great service.
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84 Channel Street, Galashiels, scottish borders, TD1 1BD
Accepting new clients
84 Channel Street, Galashiels, scottish borders, TD1 1BD
Regulated by:
The Law Society of Scotland
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Expertise
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Thompsons are accredited by
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Thompsons are accredited by
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on.
The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
84 Channel Street, Galashiels, scottish borders, TD1 1BD
What clients say about Thompsons
The firm specialises in personal injury, workplace injury, wills and powers of attorney, and related compensation and CICA appeals, demonstrating strong technical expertise and successful outcomes. Clients praise clear, practical legal advice, thorough case management and effective negotiation. Valued soft skills include empathy, reassurance, patience, responsiveness, strong communication, professionalism and a supportive, client‑centred approach that reduces stress and builds trust.
This review was submitted by a verified client of Thompsons.
Very professional in her field and provided a great service.
Legal experts tagged in
this review
This review was submitted by a verified client of Thompsons.
She was communicative, explained everything thoroughly and did a professional job throughout. I was delighted with the service I was provided
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this review
This review was submitted by a verified client of Thompsons.
From the minute Richard was appointed I knew I was in safe hands . He was upfront reassuring and transparent throughout every process. His advice and guidance was always very clear.
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I would highly recommend Nicola Thompson. She was professional, supportive and extremely knowledgeable throughout my case. She explained everything clearly, kept me informed and made what was a stressful situation much easier to deal with. I felt I was in safe hands and really appreciated her hard work, dedication and understanding. Thank you, Nicola, for all your help.
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This review was submitted by a verified client of Thompsons.
Alix was very professional through out the process of my personal injury claim. She kept me up to date with how the claim was processing and if she needed any further information. I would highly recommend Alix as she was very professional throughout and she was very quick in responding to any enquiries I had and I felt completed supported throughout the process.
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Thank you so much for your kind feedback. We’re delighted to hear that Alix provided such professional support throughout your personal injury claim. Keeping clients informed and responding promptly to any questions is a key part of the service we strive to provide, so it’s wonderful to know that you felt fully supported and up to date at every stage of the process. Your recommendation means a great deal, and we’ll be sure to pass on your kind words to Alix. Thank you for choosing Thompsons, and we wish you all the very best for the future.
Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all
Legal experts tagged in
this review
Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.
Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.
Legal experts tagged in
this review
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
Perfect service great communication throughout
We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.
If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you
Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.
I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!
Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.
What clients say about Thompsons
The firm specialises in personal injury, workplace injury, wills and powers of attorney, and related compensation and CICA appeals, demonstrating strong technical expertise and successful outcomes. Clients praise clear, practical legal advice, thorough case management and effective negotiation. Valued soft skills include empathy, reassurance, patience, responsiveness, strong communication, professionalism and a supportive, client‑centred approach that reduces stress and builds trust.
This review was submitted by a verified client of Thompsons.
Very professional in her field and provided a great service.
Legal experts tagged in
this review
This review was submitted by a verified client of Thompsons.
I had fantastic correspondence from Alix Stewart with regular updates regarding my case, I feel Alix went above & beyond nothing was any bother to her, always very warm on the telephone fantastic customer care.
Legal experts tagged in
this review
This review was submitted by a verified client of Thompsons.
She was communicative, explained everything thoroughly and did a professional job throughout. I was delighted with the service I was provided
Legal experts tagged in
this review
This review was submitted by a verified client of Thompsons.
From the minute Richard was appointed I knew I was in safe hands . He was upfront reassuring and transparent throughout every process. His advice and guidance was always very clear.
Legal experts tagged in
this review
I would highly recommend Nicola Thompson. She was professional, supportive and extremely knowledgeable throughout my case. She explained everything clearly, kept me informed and made what was a stressful situation much easier to deal with. I felt I was in safe hands and really appreciated her hard work, dedication and understanding. Thank you, Nicola, for all your help.
Legal experts tagged in
this review
Nathelie was always courteous and respectful throughout the process, I was informed and kept up to date , No issues at all
Legal experts tagged in
this review
Thank you for your kind feedback! We’re delighted to hear that Nathalie provided a courteous and respectful service throughout your claim. Keeping our clients informed and up to date is very important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass on your comments. Thank you for taking the time to share your experience.
Everyone was helpful especially Nathalie Axelsson. She kept me up to date with what was happening in my case and was always available if I had any questions. It was thanks to her that my case got settled.
Legal experts tagged in
this review
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our team and that Nathalie provided such excellent support throughout your claim. Keeping clients informed and being available to answer questions is something we take great pride in, so it’s wonderful to know that Nathalie’s communication and dedication helped you feel supported every step of the way. We’re also pleased that she was able to help bring your case to a successful conclusion. We’ll be sure to pass on your kind words to Nathalie. Thank you for choosing Thompsons, and if you ever need any assistance in the future, we’re here to help.
Perfect service great communication throughout
We’re delighted to hear that you received perfect service and great communication throughout your claim. Providing a smooth and supportive experience is very important to us. If you ever need any assistance in the future, we’re here to help.
If you are looking to pursue a personal injury claim then this is the firm for you, throughout my case i was kept constantly up to date with what was happening and I really appreciate the hard work put in by all involved to get me the compensation I deserved. Thank you
Thank you so much for your kind recommendation! We’re delighted to hear that you felt well informed and supported throughout your claim. Keeping our clients up to date and working hard to achieve the best possible outcome is always our priority, so it’s great to know this made a difference to your experience. We truly appreciate your feedback and your thanks—if you ever need any assistance in the future, we’re here to help.
I highly recommend it! I am incredibly impressed with the service I received. From start to finish, my experience was exceptional. The professionalism, attention to detail, and genuine care demonstrated by the team involved made a huge impression on me. Every question I had was answered promptly, and I felt supported throughout the entire process. It was a very positive experience; I cannot praise your services enough!
Thank you so much, Aneta, for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support and care throughout the process is incredibly important to us, so it means a lot to know this made a difference for you. We truly appreciate your recommendation and are glad we were able to help. Regards Thompsons Solicitors Scotland.
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