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Battens Solicitors Limited

4.7 | 130 Reviews 130 Reviews | Wills, Trusts & Probate
920 Total Company Reviews info icon Wills, Trusts & Probate | info icon 920 Total Company Reviews Wills, Trusts & Probate | info icon 920 Total Company Reviews

Maltravers House, Petters Way, Yeovil, Somerset, BA20 1SH

Accepting new clients

Maltravers House, Petters Way, Yeovil, Somerset, BA20 1SH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 79486

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Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
Value for money: 92%
95%
Success
Rate
Satisfied with outcome: 95%
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited
The Law Society accreditation awarded to Battens Solicitors Limited

Description

At Battens Solicitors, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
13% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited
The Law Society accreditation awarded to Battens Solicitors Limited

Description

At Battens Solicitors, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Simon Potter (Simon)

Simon Potter (Simon)

Simon

Christine supported me through the process of probate, throughout what was a very difficult time in my life, Christine dealt with the whole situation and my questions with the utmost professionalism and compassion. I will be forever grateful for this.

Profile image of Hannah Gravenor

Hannah Gravenor

Housing & Property

Excellent service

Excellent, professional and efficient service provided by Ross and his conveyancing team at the Yeovil office. They made complex information regarding my transaction straightforward to understand and answered my many questions promptly.

Solicitors tagged in
this review

Meet the team of Battens Solicitors Limited

Meet the team of Battens Solicitors Limited

Contact & Locations - Battens Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Maltravers House, Petters Way, Yeovil, Somerset, BA20 1SH

Reviews

4.7 /5 130 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

Clients praise the firm for conveyancing, wills, probate, family law, divorce and trade mark expertise, as well as practical support on property sales, purchases and contentious matters. Reviews highlight clear guidance, strong attention to detail, efficient case handling and sound, pragmatic advice. Clients also value the team’s professionalism, responsiveness, patience, compassion and reassuring communication, with many describing staff as friendly, approachable, supportive and calm under pressure. Overall, the firm is seen as knowledgeable, reliable and effective in achieving smooth and successful outcomes.

Clear advice
Prompt responses
Professional service
Friendly team
Excellent communication
Efficient handling
Supportive approach
Knowledgeable staff
Stress free
Calm guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Wills of parents

Not good . Took too long . Lots of inaccuracies. One case very simple the other more complicated. Had previously had a good experience with the company but this was then reversed.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have accordingly. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. Due to regulatory reasons, we can't comment any further in a public domain but if you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

0
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Paul Herring

Verified
Wills, Trusts & Probate

Emily Franklin

Emily was very diligent and patient throughout our dealings, and I look forward to having her help again in the future

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Ann,

Ann,

Verified
Wills, Trusts & Probate

Efficiency

I found Emily’s work for me was efficient and professional at every stage. She kept me informed at all stages of the process and it was all completed very satisfactorily. I would definitely use Battens for any legal service which I needed.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Stuart Thomas

Stuart Thomas

Verified
Wills, Trusts & Probate

Successful will and LPA conclusion

A number of factors delayed us revising our wills for a few years. When we finally approached Battens (on recommendation) Emily guided us through the process and gave excellent advice. When emailing use with drafts her documents and responses were always prompt and she gave accurate timelines for completion. Emily was efficient and professional but very pleasant and understanding of our circumstances.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of any further assistance, please do not hesitate to contact us. Kind regards, Battens Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of Richard Westcott

Richard Westcott

Verified
Wills, Trusts & Probate

Execution of will

Professional, polite, knowledgeable and efficient

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Wills, Trusts, Probate and Estate Administration, and Residential Conveyancing teams based at our Yeovil office. If we can be of any further assistance, please do not hesitate to contact us. Kind regards, Battens Solicitors

0
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Other Reviews

Profile image of Angie Godfrey

Angie Godfrey

Wills, Trusts & Probate

Angie

Mycroft has been extremely kind and helpful in sorting out my dads will. Would highly recoomend Battens.

Thank you for your review and positive comments about Mycroft from our Wills, Trusts, Probate and Estate Administration team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Andrew Cross

Andrew Cross

Wills, Trusts & Probate

Andrew

Professional, welcoming and efficient. We were very pleased with the service and Emily and her colleagues were charming.

Solicitors tagged in
this review

Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
Collected on: Google collection source logo
Profile image of Simon Potter (Simon)

Simon Potter (Simon)

Simon

Christine supported me through the process of probate, throughout what was a very difficult time in my life, Christine dealt with the whole situation and my questions with the utmost professionalism and compassion. I will be forever grateful for this.

Thank you for your review and positive comments about Christine from our Wills, Trusts, Probate and Estate Administration team in Yeovil. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
Collected on: Google collection source logo
Profile image of Susan Peckham

Susan Peckham

Wills, Trusts & Probate

Susan

I have used Battens as my solicitors for over 25 years and have always found them to be professional and knowledgeable. They always convey a helpful and professionally sociable manner.

Solicitors tagged in
this review

Thank you for your review and positive comments about our Sherborne legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of JAMES

JAMES

Wills, Trusts & Probate

JAMES

Professional and efficient support in drafting and actioning Lasting Powers of Attorney.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Wills, Trusts, Probate and Estate Administration team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Reviews

4.8 /5 920 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

Clients praise the firm for conveyancing, wills, probate, family law, divorce and trade mark expertise, as well as practical support on property sales, purchases and contentious matters. Reviews highlight clear guidance, strong attention to detail, efficient case handling and sound, pragmatic advice. Clients also value the team’s professionalism, responsiveness, patience, compassion and reassuring communication, with many describing staff as friendly, approachable, supportive and calm under pressure. Overall, the firm is seen as knowledgeable, reliable and effective in achieving smooth and successful outcomes.

Clear advice
Prompt responses
Professional service
Friendly team
Excellent communication
Efficient handling
Supportive approach
Knowledgeable staff
Stress free
Calm guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Wills of parents

Not good . Took too long . Lots of inaccuracies. One case very simple the other more complicated. Had previously had a good experience with the company but this was then reversed.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have accordingly. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. Due to regulatory reasons, we can't comment any further in a public domain but if you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Family Law

Divorce and Finances

Sarah Jackson was amazing from start to finish, supporting, advising and guiding me through all the stages of a long and difficult divorce process. Sarah was professional, sympathetic, understanding yet clear and fair at each stage. Sarah explained each step clearly and worked at my pace throughout. I would not be where I am now, stepping into a new chapter, without her. For that I am very grateful and I can't recommend Sarah enough. Thank you.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Sarah from our Family Law team based in our Bath office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of John Ball

John Ball

Verified
Housing & Property

Battens Solicitors Ltd

A professional service carried by the team at Battens

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anne Sugg

Anne Sugg

Verified
Housing & Property

Excellent Service

Very prompt accurate communication and resolution of problems

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Residential Conveyancing team based in our Castle Cary office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

All Went Smoothly

Used Battens for the conveyancing of a house sale. Everything was pretty straightforward, so not excatly a challenge for them, but I have no complaints. It was handy to have a physical, local office to drop things into whilst also being able to do many things online. A little more expensive than some competitors (esp. for dealing solely with a paralegal rather than a solicitor), but maybe you get what you pay for.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Irene Stubbings

Irene Stubbings

Irene

Battens have been my solicitors from many years, dealing with all kinds of law issues for me. My recent dealings have been with Emily Franklin who is a very pleasant young lady who has dealt with all my matters in an excellent way and I would highly recommend her together with all the solicitors who have served me over the years

Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Sam Haywood

Sam Haywood

Housing & Property

Sam

A huge thanks to Rachel and others in the team for all of their hard work helping us in our property purchase. Would highly recommend!

Thank you for your review and positive comments about Rachel from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Sue Perry

Sue Perry

Sue

good experience. i thought it would be quicker but the delay was not Battens fault but the sellers. would recommend.

Thank you for your review and positive comments about our Residential Conveyancing team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Graham Jackson

Graham Jackson

Graham

Natalie was extremely friendly and efficient. She dealt with our requirements in a very professional manner. Should we ever need the services of a solicitor again we would certainly use Battens and Natalie again. Thoroughly recommended!

Thank you for your review and positive comments about Natalie from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Sally Foyle

Sally Foyle

Sally

We would highly recommend Cate Barnes for conveyancing at the Dorchester branch of Battens. Her professionalism and attention to detail made the selling and buying process seamless within a very pleasing time scale. Thank you Cate.

Thank you for your review and positive comments about Cate from our Residential Conveyancing team based in our Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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