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Thompsons Solicitors LLP

4.8 | 32 Reviews 32 Reviews | Employment
506 Total Company Reviews info icon Employment | info icon 506 Total Company Reviews Employment | info icon 506 Total Company Reviews

Capital Tower, Heol Y Brodyr Llwydion, Cardiff, South Glamorgan, CF10 3AG

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Capital Tower, Heol Y Brodyr Llwydion, Cardiff, South Glamorgan, CF10 3AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560152

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
94%
Success
Rate
94%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.5/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

Capital Tower, Heol Y Brodyr Llwydion, Cardiff, South Glamorgan, CF10 3AG

Reviews

4.8 /5 32 Reviews
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Rating

Clients say

What clients say about Thompsons Solicitors LLP

Clients praise the firm’s expertise in employment disputes, personal injury, asbestos/mesothelioma claims, regulatory hearings and wider litigation. They are valued for clear advice, strong case preparation, prompt communication and effective advocacy. Soft skills frequently highlighted include compassion, patience, reassurance and a calm, approachable manner that reduces stress. However, some clients reported serious frustrations: a few felt cases stalled for years, communication was poor or decisions were unclear, and one review alleged being steered into the wrong claim and later declined, with concerns about fees and a rude interaction.

Prompt communication
Professional service
Supportive throughout
Clear explanations
Knowledgeable solicitors
Compassionate approach
Helpful team
Successful outcomes
Stress-free process
Responsive advice

ReviewSolicitors Review List

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anonymous

Employment

Excellent employment law representation

Thompsons Solicitors Mr Louis Dawe, was professional, able to deal with the issue, gave sound advice Would recommend

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Louis. I will pass along your comments. Kind regards, Catherine Horner, Regional Managing Partner, Thompsons NW

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anonymous

Employment

Abdul Basith is EXCEPTIONAL!

I initially had a different solicitor assigned to my Employment Law case. After a few months, I was notified that my case had been assigned to Abdul. I was a little worried about this change but in high insight, I absolutely appreciated this changed. Abdul was very approachable, professional and very knowledgeable. He communicated with me in a very timely manner. He gave comprehensive information on possibilities but waited for direction. Abdul explained things in an understandable way without using legal jargon so it was easier to make informed decisions. Abdul had a lot of patience with me as I asked numerous questions. Abdul has been an outstanding solicitor who has been extremely professional, compassionate and understanding throughout my case. I cannot thank you enough Abdul.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you are happy with the service your received from Abdul. I will pass along your comments. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

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cleopatra

very happy because I have just won a case with Abdul Basith’s support

I cannot recommend Abdul highly enough. He worked incredibly my case and played a key role in helping me win against my former employer, who had been extremely unprofessional. The case had dragged on for a long time before Abdul took over, and the process felt stressful and uncertain. From the moment he stepped in, everything changed. He was organized, knowledgeable, and proactive, and he handled every aspect of the case smoothly and professionally. He explained things clearly, kept me informed, and made sure I felt supported throughout. Abdul’s dedication, attention to detail, and strategic approach made all the difference. Thanks to his efforts, the process became far less overwhelming, and the outcome was successful. I am truly grateful for his hard work and would confidently recommend him to anyone in need of an excellent lawyer.

A representative from Thompsons Solicitors LLP responded to this review

Dear Cleopatra, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Abdul. I will pass along your comments. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

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Sari

Employment

Employment settlement

Abdul Basith assisted me with the process of my financial settlement with my employer and the service he provided has been excellent. He kept informed of developments with the case right through to the conclusion and was polite and friendly in all my communications with him. I would not hesitate to recommend Abdul and Thompsons solicitors to friends and family.

A representative from Thompsons Solicitors LLP responded to this review

Dear Sari, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you have received from Abdul. I will pass along your comments. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

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Barbara

Employment Grievance

We were put in touch with Thomson’s through the union and Vivienne Green was appointed to our case Very happy with the service recieved Vivienne was very professional, approachable and efficient

A representative from Thompsons Solicitors LLP responded to this review

Dear Barbara, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. I will pass along your comments to Vivienne. Kind regards, Catherine Horner, Regional Managing Partner, Thompsons NW

0
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Reviews

4.8 /5 506 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

Clients praise the firm’s expertise in employment disputes, personal injury, asbestos/mesothelioma claims, regulatory hearings and wider litigation. They are valued for clear advice, strong case preparation, prompt communication and effective advocacy. Soft skills frequently highlighted include compassion, patience, reassurance and a calm, approachable manner that reduces stress. However, some clients reported serious frustrations: a few felt cases stalled for years, communication was poor or decisions were unclear, and one review alleged being steered into the wrong claim and later declined, with concerns about fees and a rude interaction.

Prompt communication
Professional service
Supportive throughout
Clear explanations
Knowledgeable solicitors
Compassionate approach
Helpful team
Successful outcomes
Stress-free process
Responsive advice

ReviewSolicitors Review List

Profile image of Alima

Alima

Highly recommended Abdul

I am incredibly grateful to Abdul Basith for taking on my employment case. At one point, I was ready to withdraw my application entirely, but Abdul encouraged me to stay strong and continue fighting. Throughout the entire process, I never felt judged, and he handled everything with the utmost professionalism.His communication was flawless. Abdul and his team never failed me once; they always returned my calls and responded to my emails promptly. The final outcome of the case exceeded all of my expectations. I will definitely use Abdul again in the future, and I highly recommend him to my family, friends, and anyone looking for a reliable legal professional.

A representative from Thompsons Solicitors LLP responded to this review

Dear Alima. Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Abdul. I will pass along your comments. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

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Fiona

Great experience

I was sent to Thompsons Solicitors from my union, Unite, after issues at work resulted in me being reported to the regulatory body for my profession. Throughout the process I mainly communicated with Grace, a paralegal (now trainee solicitor), with occasional calls/meetings with Harjinder, the solicitor in charge of my case. There was always a quick response from Grace or an alternative person I could contact if she was not available. They answered all my millions of questions and really supported me through the whole process. The barrister they instructed on my behalf was fantastic too and, between Thompsons helping me with all the paperwork and preparatory side of things and the barrister they instructed for me, the outcome came out in my favour. Thompsons were really supportive all the way through and I can’t thank them enough for all their help and support. The process was very drawn out due to issues with the other side of the case but Thompsons were really helpful and kept me informed on what I needed to do and when so that I was prepared.

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A representative from Thompsons Solicitors LLP responded to this review

Dear Fiona, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from Grace & Harjinder. I will pass along your comments. Kind regards, Fiona Belgian, Regional managing Partner, Thompsons Newcastle

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Malcolm Ross

Thomsons Solicitors LLP

Excellent service carried out professionally with no stress and a very satisfactory outcome

A representative from Thompsons Solicitors LLP responded to this review

Dear Malcolm, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Thompsons. Kind regards, Ceri-Ann Taylor, Regional Managing Partner, Thompsons Bristol

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Lisa

Sean Conway

Highly recommended. Sean was and is a fantastic support and professional. I can't recommend him more.

A representative from Thompsons Solicitors LLP responded to this review

Dear Lisa, Thank you for taking the time to leave a review. I am please that you are happy with the service you received from Sean. I will pass along your comments. Kind regards, Nicola Harrison, Regional Managing Partner, Thompsons Leeds

0
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anonymous

Thank you.

Thompsons solicitor team was very helpful to me. Assurance was guaranteed even in short notice. The team updates the client for changes and assures that a member of their team will be present for support. The team solicitor explain takes time and listen to client easing up the anxiety/ pressure. Thank you Thompsons solicitor team for the kind and understanding support you have given me.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. Kind regards, Samantha Hemsley, Regional Managing Partner, Thompsons Cardiff

0
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