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Foys Solicitors

4.8 | 29 Reviews 29 Reviews | Wills, Trusts & Probate
133 Total Company Reviews info icon Wills, Trusts & Probate | info icon 133 Total Company Reviews Wills, Trusts & Probate | info icon 133 Total Company Reviews

Kingsgate House, Kingsgate, Waterdale, Doncaster, South Yorkshire, DN1 3JZ

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Kingsgate House, Kingsgate, Waterdale, Doncaster, South Yorkshire, DN1 3JZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 48529

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Foys Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Foys Solicitors are accredited by

The Law Society accreditation awarded to Foys Solicitors
Conveyancing Quality Scheme accreditation awarded to Foys Solicitors
Trading names:
Foys Solicitors Incorporating Dean Thomas

Rankings by area of expertise

The rankings below show the areas of expertise that Foys Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Foys Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Foys Solicitors are accredited by

The Law Society accreditation awarded to Foys Solicitors
Conveyancing Quality Scheme accreditation awarded to Foys Solicitors
Trading names:
Foys Solicitors Incorporating Dean Thomas

Rankings by area of expertise

The rankings below show the areas of expertise that Foys Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Foys Solicitors

Kingsgate House, Kingsgate, Waterdale, Doncaster, South Yorkshire, DN1 3JZ

Reviews

4.8 /5 29 Reviews
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Rating

Clients say

What clients say about Foys Solicitors

The firm specialises in probate and property/conveyancing work and is regarded as legally competent and thorough. Clients value professionalism, responsiveness, clear explanations, emotional support and empathy, with several praising prompt communication and helpful, friendly staff. However, recurring negatives include delays, higher-than-estimated costs, poor communication in some probate cases, lack of progress-tracking and slow or absent complaint responses — culminating in frustration at having to chase the firm and accept elevated charges to conclude matters.

slow progress
high fees
poor communication
didn't respond
stressful process
prompt responses
friendly staff
supportive handling
thorough conveyancing
professional service

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

Foys Probate

A fairly straightforward probate took 17% longer and cost 22% more than Foys highest estimates. We felt we had to agree to their excessive charges to get the whole stressful process finished which took over 21 months despite chasing them weekly in the final 10 weeks. They haven't even responded to a formal complaint regarding poor communication, lack of tracking / chasing and it's a month after their 28 day deadline which sums it up really. Appalling customer service from supposed professionals.

A representative from Foys Solicitors responded to this review

Thank you for your comments. We are sorry to hear that you have been dissatisfied with elements of your experience with our firm. We take such issues seriously and would welcome the opportunity to understand the situation. If you would like to discuss matters further please provide more details to lorraine.gorrill@foys.co.uk.

0
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Rachel

Caring, Supportive, and Professional

The team handled our mother’s estate with professionalism, care, and attention to detail. Their clear guidance and supportive approach made a difficult process much easier. We were so impressed with their service that we are using them once more and would not hesitate to do so again in the future.

A representative from Foys Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Malcolm

Excellent Service from Foys.

I would to recommend Ms. Carissa Moore of Foys Solicitors, Doncaster for the kind, efficient and exemplary service she provided in handling a deceased relative's conveyancing after I entrusted herb with the task. She took the time and trouble to go through the process with me; every question I had was answered with patience and concise information given in an understandable manner. Excellent !

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Sheral

Wills, Trusts & Probate

Brilliant, friendly, reliable service !

I couldn t ask for a better service, kept me informed and was there on the phone for advise . Probate granted in just over 4weeks costing just over £1500. A very friendly solicitor who gave a first class service. I would recommend to anyone . Thank you Foys !

A representative from Foys Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ian

Professional and Supportive Service During a Complex Probate Process.

I recently worked with Lee Hunter and his team at Foys Solicitors for probate services following the passing of my late cousin. The process was a lengthy one, taking 42 months, but this was due to several unavoidable challenges, including an unusually large number of beneficiaries, complex legal and administrative issues around the sale of property and motor vehicles, and delays in selling the property, which were largely due to the effects of the pandemic on the property market. Throughout this time, Lee and his team were incredibly professional, knowledgeable, and supportive. They expertly handled each challenge, providing clear explanations and guidance that made a difficult process much more manageable. While there were moments when communication lines felt a little stretched, the messages were always clear, and I always felt reassured by their expertise and attention to detail. I would highly recommend Lee Hunter and his team at Foys Solicitors to anyone needing probate services. They turned what could have been an incredibly stressful and daunting process into one that felt manageable, and their dedication and professionalism were evident every step of the way. Thank you for all your hard work!

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A representative from Foys Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.7 /5 133 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Foys Solicitors

The firm specialises in probate and property/conveyancing work and is regarded as legally competent and thorough. Clients value professionalism, responsiveness, clear explanations, emotional support and empathy, with several praising prompt communication and helpful, friendly staff. However, recurring negatives include delays, higher-than-estimated costs, poor communication in some probate cases, lack of progress-tracking and slow or absent complaint responses — culminating in frustration at having to chase the firm and accept elevated charges to conclude matters.

slow progress
high fees
poor communication
didn't respond
stressful process
prompt responses
friendly staff
supportive handling
thorough conveyancing
professional service

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

Foys Probate

A fairly straightforward probate took 17% longer and cost 22% more than Foys highest estimates. We felt we had to agree to their excessive charges to get the whole stressful process finished which took over 21 months despite chasing them weekly in the final 10 weeks. They haven't even responded to a formal complaint regarding poor communication, lack of tracking / chasing and it's a month after their 28 day deadline which sums it up really. Appalling customer service from supposed professionals.

A representative from Foys Solicitors responded to this review

Thank you for your comments. We are sorry to hear that you have been dissatisfied with elements of your experience with our firm. We take such issues seriously and would welcome the opportunity to understand the situation. If you would like to discuss matters further please provide more details to lorraine.gorrill@foys.co.uk.

0
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Profile image of anonymous

anonymous

Housing & Property

No communication

Extremely poor communication, over two months without an update. However, they were very quick to take my payment! How strange. Avoid this company unless you want to have to chase them to do the job that they've been paid to do.

A representative from Foys Solicitors responded to this review

Thank you for your comments. We are sorry to hear that you have been dissatisfied with elements of your experience with our firm. We take such issues seriously and would welcome the opportunity to understand the situation. If you would like to discuss matters further please contact our Joint Managing Partner and complaints handler Anuj Makol at anuj.makol@foys.co.uk

0
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Denise

Delt with quick and prompt

My experience with this solicitor was dealt with prompt always responded back to me with no delays which I appreciated. Always freindly helpful and accommodated with times and office for meeting.

A representative from Foys Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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anonymous

Took great care of me from start to finish.

Ellie from Foys solicitors looked after me so well with my case. She gave so much emotional support, coupled with expert handling of everything at a time when everything was crashing down around me. She made my case run smoothly and i was informed and supported at every stage. I always felt i could reach out and be assisted with any question or worry. I have so much gratitude to foys for treating me and my case so efficiently and supporting me in a tough time.

A representative from Foys Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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anonymous

Housing & Property

Conveyancing

Hannah was brilliant in helping me with the purchase of my first (shared ownership) home. She was always available and happy to answer any questions I had. I will definitely be returning when I decide to purchase more shares.

A representative from Foys Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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