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Thompsons Solicitors LLP

4.7 | 45 Reviews 45 Reviews | Bowel Cancer Misdiagnosis
483 Total Company Reviews info icon Bowel Cancer Misdiagnosis | info icon 483 Total Company Reviews Bowel Cancer Misdiagnosis | info icon 483 Total Company Reviews

Churchill House, 47 Regent Road, Stoke-on-Trent, Staffordshire, ST1 3BT

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Churchill House, 47 Regent Road, Stoke-on-Trent, Staffordshire, ST1 3BT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560187

Thompsons Solicitors LLP |

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
93%
Success
Rate
93%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

Churchill House, 47 Regent Road, Stoke-on-Trent, Staffordshire, ST1 3BT

Reviews

4.7 /5 45 Reviews
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Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

Clients praise the firm’s specialist expertise in asbestos/mesothelioma, personal injury, employment and regulatory (HCPC) litigation, and complex litigation, often securing strong settlements. Valued soft skills include clear communication, responsiveness, compassion, patience and practical support; many note home visits, plain English explanations and strong advocacy. Negative comments are rare but include one report of rudeness and disputes over success-fee charges; a few clients initially felt anxious when staff changed or the process was lengthy. Overall feedback is strongly positive about technical ability and empathetic client care, with occasional frustration over fees or isolated service lapses.

Professional advice
Clear communication
Compassionate support
Responsive staff
Knowledgeable solicitors
Efficient handling
Successful outcomes
Face‑to‑face visits
Timely updates
High fees

ReviewSolicitors Review List

Profile image of peter barnes

peter barnes

Clinical Negligence

shocking

the most rude conversation today with this company after my mothers death over charging on success fee to

A representative from Thompsons Solicitors LLP responded to this review

Dear Mr Barnes, I am sorry that you are unhappy with the service you received from Thompsons. I have passed your comments to the Regional Managing Partner so that they can address your concerns. Kind regards, Claire Fay, National Review Coordinator for Thompsons

0
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Mark

Negligence Claim

Emma was very professional and kept me informed every step of the way. Really easy to understand and gave advise when needed. Would use Emma again.

A representative from Thompsons Solicitors LLP responded to this review

Dear Mark, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Emma and the team at Thompsons. Kind regards, Samantha Hemsley, Regional Managing Partner, Thompsons Cardiff

0
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Mick

Medical Work Claim

Professional. Efficient. Great communication.

A representative from Thompsons Solicitors LLP responded to this review

Dear Mick, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

0
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Alan

Newcastle Asbestos Team

A massive debt of thanks to the team especially Gill Connelly who guided us through the whole process with kindness, patience and expertise. She treated Billy with respect and helped him understand the legality always with dignity. Unfortunately he didn’t live to see the claim to a successful conclusion. My family and I can’t thank her enough for bringing final closure to us. Regards Alan Simpson

A representative from Thompsons Solicitors LLP responded to this review

Dear Alan, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Gill and the team here at Thompsons during what must have been a very stressful time for you and your family. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Steven

Personal injury claim due to accident at work

After an accident at work, my union suggested that I take legal action and referred me to Thompsons solicitors. All communication was fully explained and I was kept informed throughout the whole process (around 3.5 years from start to settlement). David was very knowledgeable and approachable when I had questions or needed things explained.

A representative from Thompsons Solicitors LLP responded to this review

Dear Steven, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. I will pass along your comments to David. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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Reviews

4.8 /5 483 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

Clients praise the firm’s specialist expertise in asbestos/mesothelioma, personal injury, employment and regulatory (HCPC) litigation, and complex litigation, often securing strong settlements. Valued soft skills include clear communication, responsiveness, compassion, patience and practical support; many note home visits, plain English explanations and strong advocacy. Negative comments are rare but include one report of rudeness and disputes over success-fee charges; a few clients initially felt anxious when staff changed or the process was lengthy. Overall feedback is strongly positive about technical ability and empathetic client care, with occasional frustration over fees or isolated service lapses.

Professional advice
Clear communication
Compassionate support
Responsive staff
Knowledgeable solicitors
Efficient handling
Successful outcomes
Face‑to‑face visits
Timely updates
High fees

ReviewSolicitors Review List

Profile image of Trish

Trish

Personal Injury

Jen Mc Dermott is excellent and a credit to Thompsons!

Jen McDermott is excellent, thorough and tenacious. She worked hard to get a favourable outcome for me and stuck with me as an expert legally and also emotionally because she listens well and cares. I really appreciate everything Jen has done and can't thank her enough. She is a credit to Thompsons!

0
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Angela

Thompson’s Solicitors

Paula Wrigley has provided excellent service throughout the entire process. She is clearly an expert in her field and handled the case with professionalism and sensitivity . Paula and her team kept us well informed and responded to our enquiries promptly

0
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anonymous

RTC

The representation I had was professional and friendly

0
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anonymous

Michelle Stewart

Excellent service from Michelle Stewart, professional, knowledgeable, and highly supportive throughout the entire process. Communication was clear and timely, and everything was handled efficiently, making a stressful situation feel really straightforward and well managed. I would highly recommend her.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Michelle. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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anonymous

Employment

Excellent employment law representation

Thompsons Solicitors Mr Louis Dawe, was professional, able to deal with the issue, gave sound advice Would recommend

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Louis. I will pass along your comments. Kind regards, Catherine Horner, Regional Managing Partner, Thompsons NW

0
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