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Thompsons Solicitors LLP

5.0 | 25 Reviews 25 Reviews | Ill Health Retirement
483 Total Company Reviews info icon Ill Health Retirement | info icon 483 Total Company Reviews Ill Health Retirement | info icon 483 Total Company Reviews

Churchill House, 47 Regent Road, Stoke-on-Trent, Staffordshire, ST1 3BT

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Churchill House, 47 Regent Road, Stoke-on-Trent, Staffordshire, ST1 3BT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560187

Thompsons Solicitors LLP |

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

Churchill House, 47 Regent Road, Stoke-on-Trent, Staffordshire, ST1 3BT

Reviews

5.0 /5 25 Reviews
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Rating

Clients say

What clients say about Thompsons Solicitors LLP

Clients praise the firm’s specialist expertise in asbestos/mesothelioma, personal injury, employment and regulatory (HCPC) litigation, and complex litigation, often securing strong settlements. Valued soft skills include clear communication, responsiveness, compassion, patience and practical support; many note home visits, plain English explanations and strong advocacy. Negative comments are rare but include one report of rudeness and disputes over success-fee charges; a few clients initially felt anxious when staff changed or the process was lengthy. Overall feedback is strongly positive about technical ability and empathetic client care, with occasional frustration over fees or isolated service lapses.

Professional advice
Clear communication
Compassionate support
Responsive staff
Knowledgeable solicitors
Efficient handling
Successful outcomes
Face‑to‑face visits
Timely updates
High fees

ReviewSolicitors Review List

Profile image of James Gifford

James Gifford

Personal Injury

Excellent service

We have been working with Stuart Latham for nearly 5 years on 2 parts of an Asbestosis claim and during this time, Stuart has given us the best advice, support and care possible. He has been efficient and professional throughout. He has kept us updated throughout. This case has been very sensitive, difficult and emotive. Stuart has handled all these issues with care and consideration. As we near finalisation of the claim, we are completely confident that Stuart has achieved the best outcome possible and for this we are extremely grateful. We are thankful that the claim has been settled successfully but will also miss Stuart’s visits. Thank you and we have no hesitation in recommending Stuart.

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A representative from Thompsons Solicitors LLP responded to this review

Dear James, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from Stuart. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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Lyn Davidson

Personal Injury

Asbestos claim

My Dad was diagnosed with mesothelioma due to asbestos June last year 2025, after the shock the doctor who was treating my dad told us to contact one of the specialists solicitors and handed us a leaflet with 5 companies that dealt with this case. After looking through I decided to go with Thompsons solicitors and after the initial contact we had an appointment with Stuart Latham, Stuart came to visit my dad at his home address and totally put myself brother and foremost my Dad at ease, it’s such a delicate situation to deal with but Stuart’s calm and very professional nature made the whole process very simple and easy, he kept in contact with my dad every step of the way and each visit he came to my dads house so my dad was comfortable in his own home. My Dad received a settlement offer may 2026 this year and would highly recommend Stuart at Thompson law firm. If anyone is unsure of doing this please speak to Stuart first one call really helped my dad and now can have private medical care thanks to Stuart . Myself my brother and mostly my Dad can not thank him enough and would highly recommend him and Thompson Law Firm.

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A representative from Thompsons Solicitors LLP responded to this review

Dear Lyn, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from Stuart through what be a very difficult time for your family. I will pass along your very kind comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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Suzanne

Personal Injury

Asbestos claim

When my Dad got diagnosed with mesothelioma his world was torn apart! He was then introduced to Stuart Latham of the Newcastle Asbestos Team who explained everything regards his rights to make a claim against his occupation where he worked as a joiner working with asbestos in the 1970s. Stuart helped Dad understand his claim and made him feel at ease taking away all the stress during the claim allowing dad to concentrate on his health. Stuart was professional, so polite and friendly and he put dad at the forefront of everything, listening to his wishes and respecting them. We were kept informed on the progress of the claim by Stuart himself which gave a personal approach and an approach that my dad really appreciated. We couldn’t have done this without Stuart’s support. Thank you

Solicitors tagged in
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A representative from Thompsons Solicitors LLP responded to this review

Dear Suzanne, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Stuart during what must have been a very difficult time for you and your family. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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Stephen

Great Service. Thank you.

My elderly father's claim was dealt with by Stuart Latham and the Newcastle Asbestos Team. Throughout the whole process they were extremely polite, helpful and professional. Very many thanks.

Solicitors tagged in
this review

A representative from Thompsons Solicitors LLP responded to this review

Dear Stephen, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Stuart and the team at Thompsons. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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Pamela

Work health claim

Very helpful and very understanding. Couldn't thank them enough for the patience and professionalism.

A representative from Thompsons Solicitors LLP responded to this review

Dear Pamela, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. Kind regards, Catherine Horner, Regional Managing Partner, Thompsons NW

0
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Reviews

4.8 /5 483 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

Clients praise the firm’s specialist expertise in asbestos/mesothelioma, personal injury, employment and regulatory (HCPC) litigation, and complex litigation, often securing strong settlements. Valued soft skills include clear communication, responsiveness, compassion, patience and practical support; many note home visits, plain English explanations and strong advocacy. Negative comments are rare but include one report of rudeness and disputes over success-fee charges; a few clients initially felt anxious when staff changed or the process was lengthy. Overall feedback is strongly positive about technical ability and empathetic client care, with occasional frustration over fees or isolated service lapses.

Professional advice
Clear communication
Compassionate support
Responsive staff
Knowledgeable solicitors
Efficient handling
Successful outcomes
Face‑to‑face visits
Timely updates
High fees

ReviewSolicitors Review List

Profile image of Trish

Trish

Personal Injury

Jen Mc Dermott is excellent and a credit to Thompsons!

Jen McDermott is excellent, thorough and tenacious. She worked hard to get a favourable outcome for me and stuck with me as an expert legally and also emotionally because she listens well and cares. I really appreciate everything Jen has done and can't thank her enough. She is a credit to Thompsons!

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Angela

Thompson’s Solicitors

Paula Wrigley has provided excellent service throughout the entire process. She is clearly an expert in her field and handled the case with professionalism and sensitivity . Paula and her team kept us well informed and responded to our enquiries promptly

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anonymous

RTC

The representation I had was professional and friendly

0
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anonymous

Michelle Stewart

Excellent service from Michelle Stewart, professional, knowledgeable, and highly supportive throughout the entire process. Communication was clear and timely, and everything was handled efficiently, making a stressful situation feel really straightforward and well managed. I would highly recommend her.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Michelle. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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anonymous

Employment

Excellent employment law representation

Thompsons Solicitors Mr Louis Dawe, was professional, able to deal with the issue, gave sound advice Would recommend

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Louis. I will pass along your comments. Kind regards, Catherine Horner, Regional Managing Partner, Thompsons NW

0
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