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Atkins Dellow LLP

4.9 | 121 Reviews 121 Reviews | Exit Interviews
1,343 Total Company Reviews info icon Exit Interviews | info icon 1,343 Total Company Reviews Exit Interviews | info icon 1,343 Total Company Reviews

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Accepting new clients

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667838

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Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Atkins Dellow LLP

Meet the team of Atkins Dellow LLP

Contact & Locations - Atkins Dellow LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Reviews

4.9 /5 121 Reviews
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Clients say

What clients say about Atkins Dellow LLP

The firm specialises in conveyancing, wills, probate and estate matters, trusts, and general property transactions, demonstrating strong technical expertise and efficiency. Clients praise clear, practical advice, timely updates, transparent pricing and successful outcomes. Valued soft skills include professionalism, approachability, strong communication, compassion, patience and attentiveness; staff are described as supportive, calming, responsive and personable, making stressful or complex processes straightforward and reassuring.

professional
responsive
clear communication
friendly staff
efficient service
trustworthy
compassionate
knowledgeable
stress-free process
transparent fees

ReviewSolicitors Review List

Profile image of Marian Randell

Marian Randell

Verified
Employment

Unfair dismissal case

The approach shown to us by Ella and the rest of the team could not have been better bing kept informed of progress throughout

Solicitors tagged in
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Reply by profile image of Suzanne Corder

Suzanne Corder

Thank you for your positive feedback for Ella and the team Marian. We hope to work with you again in the future.

0
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Profile image of Charlotte Atkins

Charlotte Atkins

Verified
Employment

Settlement agreement

Very professional and informative. Guided me through all of the options available- swift and easy.

Solicitors tagged in
this review

Reply by profile image of Suzanne Corder

Suzanne Corder

We are delighted to hear you found Adrian professional and informative. We hope to work with you again in the future Charlotte.

0
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Profile image of Rob Davies

Rob Davies

Verified
Employment

Clear and concise advice.

Used Adrian for some Final Settlement advice. He was able to explain all the elements of the document clearly, so they were easy to understand. Made the process easy,

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Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

We are thrilled to hear Adrian made the process easy in your matter. We appreciate your taking the time to leave your review. Thank you Rob.

0
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Janet

Verified
Employment

Clear advice, fast turnaround

Adrian was responsive and helpful, giving clear advice to reach a good conclusion.

Solicitors tagged in
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Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

Thank you Janet for your kind words in respect of the service received. We are delighted Adrian was responsive and helpful and gave clear advice.

0
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Tracey

Verified
Employment

Excellent help

A big thank you for explaining what was happening and getting every thing sorted quickly and smoothly.

Solicitors tagged in
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Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

Thank you for your kind comments Tracey, we wish you well for the future.

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Other Reviews

Profile image of Malcolm

Malcolm

Housing & Property

Malcolm

All good with many thanks to Emily & Co. Just one minor criticism. We came into your Framlingham office, by appointment, to sign our contract, etc. This involved one contentious point for discussion and also required the documents to be read over to my visually impaired wife. I think we should have been seen in a private interview room instead of the reception area. We were told the interview rooms were 'in use' but I suspect this only meant that members of your staff were using them and did not care to be disturbed. Malcolm Knott (retired barrister, formerly solicitor).

Solicitors tagged in
this review

Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

Thank you for your feedback and kind comments about Emily and the team. Your comments have been shared internally and will help inform improved meeting room arrangements moving forward.

1
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Profile image of Simon

Simon

Employment

Simon

Super frictionless experience from start to finish. Adrian, Ella and team were a pleasure to deal with. A growing business with a growing reputation. Thanks all.

Solicitors tagged in
this review

Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

Thank you Simon for sharing your experience and we are pleased to learn it was super frictionless throughout. Wishing you all the best for the future.

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Lewis

Lewis

Absolutely appalling service, let me strung out for two weeks with no support or contact which resulted in me chasing them to they then turned round and told me that they would no longer take on my case as their trainee has gone on annual leave. Really don’t waste your time with these people because they won’t give you the time of day. Asking for £1000 upfront payment in order to try and get something moving when they have previously not set out or do any of the things they said they would previously do when provided information and documentation to help with a case . AVOID!

A representative from Atkins Dellow LLP responded to this review

We’re sorry we were unable to help you on this occasion. We accept that we did initially provide you with an estimate for some work you were looking to have completed. Unfortunately, by the time you were able to come back to us, we were no longer in a position to take you on as a client and assist you within the timeframe you set out. As soon as we knew we couldn’t meet your timescale, we informed you that we couldn’t help you. Since then, you have called our offices numerous times, and have at times been difficult, aggressive and rude.

0
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Profile image of Northbridge

Northbridge

Employment

Northbridge

I recently had the privilege of working with atkins Dellow to negotiate my out-of-court settlement following an unfair dismissal from a large PLC, and I cannot express my gratitude enough. From our very first interaction, it was clear that I was in capable hands. The team at atkins dellow was not only highly knowledgeable about employment law but also incredibly empathetic. They took the time to understand my situation thoroughly, ensuring that I felt supported and informed throughout the entire process. Their professionalism and attention to detail were evident as they prepared my case meticulously. What truly stood out to me was their negotiation skills. They fought tenaciously on my behalf, always prioritizing my best interests while maintaining a strong yet respectful approach with the opposing party. I was amazed at how they navigated the complexities of my case and managed to secure an outcome that far exceeded my expectations. Moreover, the communication was seamless. I was kept informed at every stage, with clear explanations of the legal jargon and processes involved. This transparency made a potentially overwhelming experience much more manageable. I wholeheartedly recommend atkins dellow to anyone facing similar challenges. Their expertise, dedication, and unwavering support made a difficult time in my life much easier. If you're looking for a solicitor firm that genuinely cares about its clients and delivers results, look no further than atkins dellow. Thank you for helping me achieve a fair resolution! Big thank you to Ella and Adrian in the team , anyone going through this would benefit from having these two in your corner.

Solicitors tagged in
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Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

We are utterly delighted to hear about your positive experience with & Ella at Atkins Dellow Solicitors. Thank you for sharing your comprehensive feedback!

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Emi

Employment

Emi

Atkins Dellow were so helpful and so kind, and helped me hugely with my case. Would recommend them again and again.

Solicitors tagged in
this review

Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

We are delighted to hear about your positive experience with Adrian & the team at Atkins Dellow Solicitors. Thank you Emi for sharing your feedback!

0
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Reviews

4.9 /5 1343 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Atkins Dellow LLP

The firm specialises in conveyancing, wills, probate and estate matters, trusts, and general property transactions, demonstrating strong technical expertise and efficiency. Clients praise clear, practical advice, timely updates, transparent pricing and successful outcomes. Valued soft skills include professionalism, approachability, strong communication, compassion, patience and attentiveness; staff are described as supportive, calming, responsive and personable, making stressful or complex processes straightforward and reassuring.

professional
responsive
clear communication
friendly staff
efficient service
trustworthy
compassionate
knowledgeable
stress-free process
transparent fees

ReviewSolicitors Review List

Profile image of Nichole Day

Nichole Day

Verified
Housing & Property

Completed sale of No 2 Manor Farm Drive, Beyton, BSE, IP30 9GQ

I have recently completed the sale on my father’s property in Beyton, BSE. I have used Georgina Jones, Senior Associate Solicitor from AtkinsDellow in the past for the sale of my own property and was so happy with the service I received, that I wanted to use her again to help sell my father’s property. Everything went exceedingly smoothly and I was regularly kept in contact re progress of the house sale and any outstanding issues that needed to be addressed. The exchange of contracts and final completion of house sale went extremely smoothly and what can sometimes be a very anxious process was indeed in my experience relatively pain free!!! I would certainly recommend Georgina Jones as a highly competent solicitor in supporting you through the bureaucratic process of selling your/ or someone else’s home. Thumbs up Georgina and thanks for all your support and guidance throughout the sale of my dad’s property, very much appreciated.

Solicitors tagged in
this review

Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

We are delighted to receive your comprehensive feedback and recommendation for Georgina and the team. Thank you so much for taking the time to share your comments. We look forward to working with you again in the future.

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Carol Penrice-Jones

Verified
Housing & Property

Property Conveyance

Emily was very professional and a pleasure to deal with. Always prepared to answer the phone personally and put us at our ease. We would definitely recommend her to our friends and family.

Solicitors tagged in
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Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

Thank you Carol for your kind words and recommendation in respect of the service received from Emily and the team. We look forward to working with you again in the future.

0
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Profile image of Alex Kenney

Alex Kenney

Verified
Housing & Property

Excellent experience with Georgina jones!

Georgina acted in my purchase of a property in south London. It was a complicated purchase which she handled with care and skill. She always made time to give advice and updates. I felt in safe hands with Georgina, and would definitely instruct her again. She was easy to work with and made an intimidating process less so with her calm and measured approach. Thanks so much!

Solicitors tagged in
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Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

Thank you Alex for your feedback and recommendation of Georgina in your complicated purchase. We are pleased to hear yur purchase was handled with care and skill and look forward to working with you again n the future.

0
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IB

Verified

Great experience - Emily and Mia were great

Emily and Mia were fantastic throughout the purchase of my first home. They made the whole conveyancing process feel easy and stress-free, handled everything efficiently on my behalf, and took care of matters promptly. The fees quoted upfront were exactly what I paid, with no hidden extras or unexpected costs, which was greatly appreciated. I would highly recommend them to anyone looking for a professional, reliable, and transparent conveyancing team.

Solicitors tagged in
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Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

We are delighted to learn of your great experience with Emily and Mia. We wish you every happiness in your new home and look forward to working with you again in the future.

0
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Profile image of Sarah Woodhouse

Sarah Woodhouse

Verified
Housing & Property

Professional, easy to deal with, efficient

Thank you so much Georgina in team for a speedy and smooth house sale...10 weeks from offer date to completion. You made as simple and stress free as selling a house can be! I will definitely be coming back when I'm ready to buy my next house. Highly recommend.

Solicitors tagged in
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Reply by profile image of Suzanne Corder

Suzanne Corder

Thank you for sharing your positive experience with Georgina. We look forward to working with you again when you are ready to buy your next house Sarah.

0
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Other Reviews

Profile image of gwen cole

gwen cole

Wills, Trusts & Probate

gwen

I found the service I had at Halesworth professional , caring , and easy to deal with . Will be using the branch again . Thanks.

Solicitors tagged in
this review

Reply by profile image of Suzanne Corder

Suzanne Corder

Thank you for taking the time to leave such lovely comments Gwen. We look forward to seeing you in the Halesworth office soon.

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Profile image of Liz

Liz

Liz

Professional, responsive and an excellent service.

Reply by profile image of Suzanne Corder

Suzanne Corder

Thank you for your review Liz. We are thrilled to hear you received an excellent service.

0
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Profile image of Vanessa Herrick

Vanessa Herrick

Housing & Property

Vanessa

Georgina and her team worked tirelessly to enable the purchase of my property. I will always be grateful to them.

Solicitors tagged in
this review

Reply by profile image of Suzanne Corder

Suzanne Corder

Thank you for your review Vanessa. We are pleased to hear about your positive experience with Georgina and her team.

0
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Profile image of Bobby Hopkinson

Bobby Hopkinson

Housing & Property

Bobby

My family and I have used Atkins Dellow for many years across a range of legal matters, and they have always provided an exceptional service. Everyone we’ve worked with has been professional, diligent, knowledgeable, and genuinely supportive throughout the process. A highly trustworthy firm that we would not hesitate to recommend.

Solicitors tagged in
this review

Reply by profile image of Suzanne Corder

Suzanne Corder

Thank you for your kind words and recommendation Bobby. We are thrilled to hear you have always been provided with an exceptional service from Atkins Dellow.

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Profile image of Julie Woolnough

Julie Woolnough

Housing & Property

Julie

Using the Halesworth Atkins Dellow Solicitors to purchase a property was a very good experience. We were kept up to date every step of the way. We found the team all very professional and friendly. They responded quickly to calls and emails. We highly recommend this company. We will use again in the future.

Legal experts tagged in
this review

Reply by profile image of Karen Bradshaw-Taylor

Karen Bradshaw-Taylor

We are thrilled to receive your kind comments regarding the service from the team at Halesworth and that you would highly recommend us. We very much look forward to working with you again in the future. Many thanks Julie.

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