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Atkins Dellow LLP

5.0 | 109 Reviews 109 Reviews | Settlement Agreements
1,553 Total Company Reviews info icon Settlement Agreements | info icon 1,553 Total Company Reviews Settlement Agreements | info icon 1,553 Total Company Reviews

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Accepting new clients

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 667838

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Atkins Dellow LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Atkins Dellow LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Atkins Dellow LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Atkins Dellow LLP
Family Law accreditation awarded to Atkins Dellow LLP
The Law Society accreditation awarded to Atkins Dellow LLP

Description

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Atkins Dellow LLP

Meet the team of Atkins Dellow LLP

Contact & Locations - Atkins Dellow LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Low Green, Nowton, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP29 5ND

Reviews

5.0 /5 109 Reviews
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Clients say

What clients say about Atkins Dellow LLP

The firm is praised for conveyancing, house sales and purchases, wills, probate, powers of attorney, family law, employment advice and property transactions, with particular expertise in handling complex matters efficiently. Clients value clear explanations, prompt communication, regular updates, professionalism, diligence and practical guidance. The team is often described as approachable, patient, supportive, caring and reassuring, helping to make stressful processes feel smooth, straightforward and well managed.

Excellent communication
Professional service
Helpful staff
Clear explanations
Prompt responses
Efficient process
Supportive team
Friendly approach
Knowledgeable advice
Smooth completion

ReviewSolicitors Review List

Profile image of Chrystle Nicolaou

Chrystle Nicolaou

Verified
Employment

You are such a genuinely good person

Ella really helped me with my work situation more than expected and really listened and understood. She is a very talented in her job role but also cares for others.

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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words in respect of Ella. We are pleased to hear Ella really helped you Chrystle.

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Henry Dobson

Verified
Employment

Employment Support

Full attention, swift replies and good counsel. Very happy.

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A representative from Atkins Dellow LLP responded to this review

We are delighted to hear you were very happy with the service provided Henry. We hope to work with you again in the future.

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Anonymous

Verified
Employment

Excellent Service

Excellent service, could not think of anything I would like to have done differently

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A representative from Atkins Dellow LLP responded to this review

Thank you for your positive review. We are delighted to hear you received an excellent service.

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Rebecca Balysz

Verified
Employment

Really nice guy

Adrian made me feel completely at ease, ive never been made redundant before and i was quite anxious about the process, adrian is a true proffessional and made it all so easy for me

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A representative from Atkins Dellow LLP responded to this review

We are delighted to hear that Adrian made you feel completely at ease Rebecca. We wish you all the best for the future.

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Nathan Bowen

Verified
Employment

Agreement review

Very helpful, answered all my questions.

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A representative from Atkins Dellow LLP responded to this review

We are delighted to learn of your experience Nathan, Thank you for sharing.

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Other Reviews

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Simon

Employment

Simon

Super frictionless experience from start to finish. Adrian, Ella and team were a pleasure to deal with. A growing business with a growing reputation. Thanks all.

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A representative from Atkins Dellow LLP responded to this review

Thank you Simon for sharing your experience and we are pleased to learn it was super frictionless throughout. Wishing you all the best for the future.

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Northbridge

Employment

Northbridge

I recently had the privilege of working with atkins Dellow to negotiate my out-of-court settlement following an unfair dismissal from a large PLC, and I cannot express my gratitude enough. From our very first interaction, it was clear that I was in capable hands. The team at atkins dellow was not only highly knowledgeable about employment law but also incredibly empathetic. They took the time to understand my situation thoroughly, ensuring that I felt supported and informed throughout the entire process. Their professionalism and attention to detail were evident as they prepared my case meticulously. What truly stood out to me was their negotiation skills. They fought tenaciously on my behalf, always prioritizing my best interests while maintaining a strong yet respectful approach with the opposing party. I was amazed at how they navigated the complexities of my case and managed to secure an outcome that far exceeded my expectations. Moreover, the communication was seamless. I was kept informed at every stage, with clear explanations of the legal jargon and processes involved. This transparency made a potentially overwhelming experience much more manageable. I wholeheartedly recommend atkins dellow to anyone facing similar challenges. Their expertise, dedication, and unwavering support made a difficult time in my life much easier. If you're looking for a solicitor firm that genuinely cares about its clients and delivers results, look no further than atkins dellow. Thank you for helping me achieve a fair resolution! Big thank you to Ella and Adrian in the team , anyone going through this would benefit from having these two in your corner.

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A representative from Atkins Dellow LLP responded to this review

We are utterly delighted to hear about your positive experience with & Ella at Atkins Dellow Solicitors. Thank you for sharing your comprehensive feedback!

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Ace Boogie

Ace

I recently had the privilege of working with atkins Dellow to negotiate my out-of-court settlement following an unfair dismissal from a large PLC, and I cannot express my gratitude enough. From our very first interaction, it was clear that I was in capable hands. The team at atkins dellow was not only highly knowledgeable about employment law but also incredibly empathetic. They took the time to understand my situation thoroughly, ensuring that I felt supported and informed throughout the entire process. Their professionalism and attention to detail were evident as they prepared my case meticulously. What truly stood out to me was their negotiation skills. They fought tenaciously on my behalf, always prioritizing my best interests while maintaining a strong yet respectful approach with the opposing party. I was amazed at how they navigated the complexities of my case and managed to secure an outcome that far exceeded my expectations. Moreover, the communication was seamless. I was kept informed at every stage, with clear explanations of the legal jargon and processes involved. This transparency made a potentially overwhelming experience much more manageable. I wholeheartedly recommend atkins dellow to anyone facing similar challenges. Their expertise, dedication, and unwavering support made a difficult time in my life much easier. If you're looking for a solicitor firm that genuinely cares about its clients and delivers results, look no further than atkins dellow. Thank you for helping me achieve a fair resolution! Big thank you to Ella and Adrian in the team , anyone going through this would benefit from having these two in your corner.

We are utterly delighted to hear about your positive experience with Adrian & Ella at Atkins Dellow Solicitors. Thank you for sharing your comprehensive feedback!

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Emi

Employment

Emi

Atkins Dellow were so helpful and so kind, and helped me hugely with my case. Would recommend them again and again.

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A representative from Atkins Dellow LLP responded to this review

We are delighted to hear about your positive experience with Adrian & the team at Atkins Dellow Solicitors. Thank you Emi for sharing your feedback!

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Andrew

Employment

Andrew

Fast and expert legal advice received on an employment matter. Nice people to deal with, and quickly understood my legal requirements, achieving the right outcome. I would strongly recommend the firm, and in particular Adrian and Ella.

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A representative from Atkins Dellow LLP responded to this review

We are thrilled to hear about your positive experience with Atkins Dellow Solicitors. Thank you for recommending Adrian and Ella.

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Reviews

4.9 /5 1553 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Atkins Dellow LLP

The firm is praised for conveyancing, house sales and purchases, wills, probate, powers of attorney, family law, employment advice and property transactions, with particular expertise in handling complex matters efficiently. Clients value clear explanations, prompt communication, regular updates, professionalism, diligence and practical guidance. The team is often described as approachable, patient, supportive, caring and reassuring, helping to make stressful processes feel smooth, straightforward and well managed.

Excellent communication
Professional service
Helpful staff
Clear explanations
Prompt responses
Efficient process
Supportive team
Friendly approach
Knowledgeable advice
Smooth completion

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Wills

The first consolation was really good and informative, the signing of the documents was also good but after that when I call, the phone was never answered after finally getting through after a few dayI was promised a call back but that never happened, I am still waiting.

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Tommy Scott

Verified
Housing & Property

Great firm - very efficient

Jody and Ashleigh were great through the whole process of selling and purchasing. I would highly recommend to anybody looking for a hassle free transaction.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

Fabulous to hear of your positive experience Tommy, We are delighted to hear Jody and Ashleigh were great during your hassle free transaction. Thank you for sharing and we look forward to working with you again in the future.

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Jason Gray

Housing & Property

Highly recommend

We honestly can’t thank Jessica enough for all her help with the purchase of our house. From the very beginning, she has been fantastic. Buying a house can be a stressful process, with lots of questions and things to deal with, but Jessica has always been there to help, explain things clearly and put our minds at ease. She has been incredibly approachable, patient and professional throughout, and nothing has ever felt like too much trouble. Whenever we’ve needed an update or had a question, she has been quick to respond and always made us feel like we were in safe hands. It’s been a pleasure dealing with her, and we really appreciate all the hard work she has put in to help get our purchase over the line. We would 100% recommend Jessica to anyone looking for a solicitor. She has been brilliant from start to finish, and we couldn’t have asked for anyone better to look after us.

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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words Jason. We are thrilled to hear that Jessica was brilliant from start to finish and you would 100% recommend her. We hope to work with you again.

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Anonymous

Verified
Wills, Trusts & Probate

Review of will

I had booked to rewrite my will, separating from my partner I just wished to remove him from the revised will. Not much of a change. It cost approx 500 when I paid, they did not include the Vat so the initial quote was around £400. Never met the solicitor. A paralegal dealt with the instruction of the rewrite. When I went to sign the documents a few weeks later, the paralegal told me she didn’t know what we spoke of, she wasn’t sure of what I was asking so then I had to wait an hour whilst she put the document together upstairs. To cap that the staff sent me someone else bill. Was quite annoyed to have to pay so much money when so little needed to be changed to the original document. I know solicitors charge for their expertise and time but I wasn’t impressed as in the first meeting, with travel costs, parking and my time, the information I passed over and agreed too wasn’t passed on correctly so I had to explain all over again when I went back.

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A representative from Atkins Dellow LLP responded to this review

Thank you for taking the time to share your feedback. We value your comments and take all feedback seriously. Detailed cost information is provided at the outset of every matter based on the information we have been provided with. We always aim to act in our clients' best interests and, on occasion, what may initially appear to be a straightforward update can require wider amendments based on individual circumstances and client instructions. We note your comments regarding administration and service, and these, together with all of your feedback, have been shared with the relevant team for review and consideration. If you would like to discuss this further, please don’t hesitate to contact us.

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Alastair Price

Verified
Housing & Property

Snettisham

The team provided documents in good time and covered necessary forms. My only complaintswould be that we asked for more information about potential surface water flooding and received no update and we queried the fact that Bennett Homes quoted 2 figures for permissions for work in different documents.

Solicitors tagged in
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A representative from Atkins Dellow LLP responded to this review

Thank you for taking the time to leave your feedback. We are pleased to hear that you felt the documents were provided promptly and that the necessary forms and paperwork were dealt with efficiently. We are sorry that you felt there was insufficient follow-up regarding the surface water flooding enquiry. We did report to you the information available to us during the transaction, but we appreciate that you would have liked further updates on this point. We also understand your concern regarding the differing figures quoted by Bennett Homes for consent fees. We understand that Bennett Homes only recently increased their fee for this from £185.00 plus VAT to £205.00 plus VAT. Thank you again for your comments. Client feedback is important to us and helps us to continually improve our service.

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Other Reviews

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Carol o

Carol

Met a very helpful lady who took time to fully explain what was, and what wasn't, possible. Most informative.

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Peter Mead

Peter

We were very pleased with all the help we received from Courtney in sorting out both our wills. She gave us all the answers to our questions and also raised some points we had not thougyt about.

Thank you for your kind words Peter. We are thrilled to hear you were very pleased with all the help you received from Courtney.

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Peter Mead

Wills, Trusts & Probate

Peter

We were very pleased with all the help we received from Courtney in sorting out both our wills. She gave us all the answers to our questions and also raised some points we had not thougyt about.

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A representative from Atkins Dellow LLP responded to this review

Thank you for your kind words Peter. We are thrilled to hear you were very pleased with all the help you received from Courtney.

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Emma Smith

Emma

I was expecting good things as I was recommended Atkins Dellow by someone who had been very pleased with Georgia's work for their house sale. Responded to questions and queries quickly. Everyone I spoke to was polite and professional. Some lack of attention to detail. Missing forms, incorrect names and addresses. I expected better attention to detail for legal documents and from previous experience. As long as you are willing to thoroughly scrutinise every document Atkins Dellow probably perform better than some other solicitors. They were willing to provide advice and answer queries and got the job done within a reasonable time frame.

We are pleased to hear your questions and queries were responded to quickly. We hope to work with you again in the future Emma.

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Emma Smith

Housing & Property

Emma

I was expecting good things as I was recommended Atkins Dellow by someone who had been very pleased with Georgia's work for their house sale. Responded to questions and queries quickly. Everyone I spoke to was polite and professional. Some lack of attention to detail. Missing forms, incorrect names and addresses. I expected better attention to detail for legal documents and from previous experience. As long as you are willing to thoroughly scrutinise every document Atkins Dellow probably perform better than some other solicitors. They were willing to provide advice and answer queries and got the job done within a reasonable time frame.

Solicitors tagged in
this review

A representative from Atkins Dellow LLP responded to this review

We are pleased to hear your questions and queries were responded to quickly. We hope to work with you again in the future Emma.

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